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Crowne Plaza ANA Nagasaki Gloverhill

3.5 out of 5.0

Recent guest reviews

Kyushu, arguably, is best explored by car, as the Shinkansen really only connects Fukuoka with Kumamoto and Kagoshima, leaving a lot of other interesting attractions off the bullet train grid. Such as Nagasaki. As far as my research went, this hotel is the only one in central Nagasaki that offers free parking. Plenty of free lots during our stay. Some were roped off, which I presume is a measure by the management to reserve spaces for staying guests (there are also conference and restaurant facilities on site). The property is conveniently located near Glover Gardens, Chinatown, Dejima and the jetty from which the Gunkanjima excursions depart (all walkable within 5 to 10 minutes). The hotel also treats IHG members quite well. Even though we had basic status on the programme, we were upgraded to the top floor (which, even though there isn't a club lounge or any kind of view, is normally a paid option!). Concierge was helpful in making restaurant reservations, and offered to give us directions (which we declined as we had Google Maps). On the downside, the hotel was supposed to have been renovated just last year, but the decor still looked dated. Very spacious rooms though (booked a deluxe twin room).

The hotel is located below the beautiful Glover’s garden, which you can reach within 5 minutes. The walking distance to Chinatown 8 minutes, to city center 15 minutes. In comparison with Tokyo and Kyoto the rooms are spacious, but the bathroom a bit too small. The only thing I missed was a body lotion, all other items for personal hygiene you will find. Staff speak little English (like elsewhere), but they are very friendly. The restaurant quality is astonishing good and the breakfast (western style) shows a broad variety.

We stayed for a week at this hotel and had a wonderful stay. Rooms are quite small and a little bit old fashioned but they have all you need for a nice stay! The breakfast buffet great with a huge variety of local Japanese food and western breakfast options. I became addicted to the miso soup which they offer for breakfast. Staff very friendly and helpful by suggesting of things to do. We are really impressed by this wonderful Japanese culture. Location is simply perfect as a starting point for your day out. You will have a great time at this hotel.

Great stay for one night , hotel staff were great, location was great ! Breakfast was fine. Decent size rooms concierge were knowlegelable and assisted with everything and bought a 1 day tocket for transport as well at reception!

Hotel is in a very good position being very close to Ouer Cathedral and Glover Gardens as well as being quite close to a Tram stop. We travelled from Fukuoka where we found the staff very friendly and efficient. On checking in here, we were dealt with by an unsmiling individual shorn of any of the normal methods of making new guests feel welcome and valued. He promptly told us we were too early for a room and it maybe that his english was less than perfect which caused what seemed like hostility to my wife and I. We retreated to the coffee shop near reception and they were lovely. When we spoke to the Concierge afterwards, she tried hard but her English was lacking. She left us and found someone from the back office who restored our faith in Japanese people through her desire to communicate with us and showing a willingness to assist. The following morning, breakfast was a fiasco as if we were the first English people to use the hotel with tea coming out with milk in the teapot and when asking subsequently for tea with milk separate, received this except the milk was hot. Pastries were stale. Next morning there was a huge queue causing a concern that we might miss our train but managed to get in and have a quick breakfast. The standard of hotels we stayed in whilst in Japan mostly were exemplary and I suppose the shortcomings were so noticeable. I filled in a Customer appraisal for and placed it in an envelope on which I addressed it to the General Manager. I left my email but when I didn’t receive a response within 3 weeks, I emailed thinking the form may not have been given to him. The email prompted a fairly bland response. I was looking forward to staying at an ANA hotel having had my best flight from Japan on an ANA flight some years back — the difference between the flight and the hotel stay was marked.

We spent four nights here during a personal trip to Nagasaki. The Crowne Plaza is a bit removed from some of Nagaski's attractions, though Nagasaki is a small town and walking or taking the tram is very manageable. We chose the Crowne Plaza because we're IHG members and the price was reasonable. Our room upgrade was appreciated but was fairly nominal. The hotel does not have particularly good views of the city, which was a disappointment; our upgraded room overlooked a parking lot. Staff were professional but not always very helpful, in large part because of the language barrier. Our room was always well cleaned and we had no problems with the facilities. If we have the opportunity to visit Nagasaki again, we would likely stay here.

Very confortable and welcoming hotel near Glover Garden, Dutch slope and all transportation.It is really easy to go to all Nagasaki attractions. The hotel and the rooms were modern, clean, calm and confortable. The buffet breakfast was healthy and tasty. It was nice to go back to the hotel after a full day walking in the city. The really enjoyed our stay in this nice city and at Crowne Plaza.

It a great hotel with large bedrooms and great facilities! The staff is very friendly and helpful- the tea and cakes are delicious and served in fine china! The breakfast is disappointing unfortunately!

Ana hotel is very closed to Glover Garden and Oura Catholic Church. The Cruise ship terminal is only 300-500 meter away from this hotel. Inside was very clean and elegant with small shops inside and the food was exceptional.

This lovely hotel is located in a convenient part of Nagasaki. The place is immaculate with nice furnishings. This hotel competes with the hotels we stayed at in Tokyo and Osaka at 1/3 the cost. The staff is very friendly and helpful. We will definitely stay here again.

1-18 Minamiyamate-machi Nagasaki Nagasaki-ken

Hotel highlights

  • Steps from Glover Garden and Oura Church
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Crowne Plaza ANA Nagasaki Gloverhill is adjacent to popular attractions such as Glover Garden and Oura Church. This 217-room, 3.5-star hotel has 2 restaurants, free in-room WiFi, and free self parking. It's in central Nagasaki and also close to Confucius Shrine and Megane Bridge.


Dining

Enjoy dining at one of 2 onsite restaurants including Pave, which specializes in French cuisine. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, breakfast is served for a fee each morning.


Rooms

Crowne Plaza ANA Nagasaki Gloverhill's 217 air-conditioned rooms provide refrigerators, minibars, and safes. LED TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Desks are also standard.


Property features

Crowne Plaza ANA Nagasaki Gloverhill features free WiFi in public areas, conference space, and laundry facilities. There's free parking if you drive. The front desk has multilingual staff that can help with dry cleaning/laundry, concierge services, and securing valuables. This hotel also has a porter/bellhop.

Room options

Standard Room

Full 1 | Sleeps 2

Standard Twin Room, Smoking

Full 1 | Sleeps 3

Standard Twin Room, Non Smoking

Full 1 | Sleeps 3

Superior Double Room, Smoking

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

86.0% of guests recommend this hotel

Total of 446 reviews