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Morino Lodge Chalets

3.5 star property

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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Laundry
  • Room service

Explore the area

View in a map
Hokujo 4630-1, Kitaazumi, Hakuba, Nagano, 399-9301
  • Place, Hakuba Ski Jumping Stadium
    ‪1 min walk‬
  • Place, Hakuba Happo-One Ski Area
    ‪1 min drive‬
  • Place, Hakuba Goryu Ski Resort
    ‪10 min drive‬

Room options

View all photos for Alps Retreat Chalet - 3 bedroom - Wadano Area, Non Smoking

Alps Retreat Chalet - 3 bedroom - Wadano Area, Non Smoking | Living area | 40-inch Smart TV with satellite channels, TV, Netflix

Alps Retreat Chalet - 3 bedroom - Wadano Area, Non Smoking

  • Mountain view
  • 1076 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 6 Twin Beds
  • Free WiFi

About the neighborhood

Hakuba

Morino Lodge Chalets places you next to Hakuba Ski Jumping Stadium and within a 10-minute walk of Hakuba Happo-One Ski Area. Each of the 4 rooms at this 3.5-star lodge includes an iPod dock, a refrigerator, and a microwave.
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What's nearby

  • Hakuba Ski Jumping Stadium - 1 min walk - 0.0 miles
  • Hakuba Happo-One Ski Area - 1 min drive - 0.2 miles
  • Happo One Sakka Ski Lift - 3 min drive - 0.9 miles
  • Hakuba Iwatake Ski Resort - 5 min drive - 2.3 miles
  • Hakuba Goryu Ski Resort - 10 min drive - 4.6 miles

Getting around

  • Hakuba Station - 10 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 106 min drive

Restaurants

  • ‪Blizzard (Pizza) - ‬10 min walk
  • ‪Cru Cafe - ‬11 min walk
  • ‪レストラン沙羅 - ‬6 min walk
  • ‪RAMEN BAR Marutama 55 - ‬11 min walk
  • ‪Hand Made House 4260 - ‬8 min walk

About this property

Morino Lodge Chalets

At Morino Lodge Chalets, guests have access to free WiFi in public areas, a free grocery shopping service, and laundry facilities. You can take advantage of free parking, along with an airport shuttle for a fee. A multilingual staff is on hand to assist with tours/tickets and luggage storage. Additional amenities include barbecue grills, a TV in a common area, and a picnic area.
40-inch Smart TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and free toiletries. Washers/dryers, iPod docks, and refrigerators are also standard. Housekeeping is available once per stay.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Things to do

  • Bicycle rentals
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with premium satellite channels
  • DVD player
  • iPod dock
  • Netflix

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Microwave
  • Refrigerator
  • Rice cooker
  • Room service
  • Stovetop
  • Toaster

More

  • Heating
  • Iron/ironing board
  • Living room
  • Portable fan
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
Guests will receive lockbox information
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.

Property is also known as

Morino Chalets Hakuba
Morino Lodge Chalets Lodge
Morino Lodge Chalets Hakuba
Morino Lodge Chalets Lodge Hakuba

Frequently asked questions

What is there to do within easy reach of Morino Lodge Chalets?

Located steps from Hakuba Ski Jumping Stadium, this lodge is in Hakuba, and within a 10-minute walk of Hakuba Happo-One Ski Area and Happo-one Adam Gondola. You'll also find Hakuba Goryu Ski Resort and Tsugaike Ski Resort within a short drive.

Is parking available on site at Morino Lodge Chalets?

Yes, self parking is offered for free at the lodge.

Does Morino Lodge Chalets have a casino?

No, Morino Lodge Chalets doesn't have a casino.

Is there an indoor pool at Morino Lodge Chalets?

No, there is no indoor pool at this lodge.

Is Morino Lodge Chalets a good place to stay for couples?

Amenities that appeal to couples at this lodge include a pillow menu, Netflix, and slippers.

Does Morino Lodge Chalets have a hot tub?

No, this lodge doesn't have a spa tub.

Does Morino Lodge Chalets have a restaurant that serves breakfast?

No, Morino Lodge Chalets doesn't have a restaurant that serves breakfast.

Does Morino Lodge Chalets allow pets to stay free of charge?

No, pets aren't allowed at Morino Lodge Chalets.

Does Morino Lodge Chalets have connecting rooms available?

No, there aren't connecting guestrooms at this lodge.

Are there rooms with balconies that I can book at Morino Lodge Chalets?

No, there aren't any guestrooms with balconies at Morino Lodge Chalets.

Morino Lodge Chalets Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 24 out of 36 reviews
Rating 8 - Good. 6 out of 36 reviews
Rating 6 - Okay. 3 out of 36 reviews
Rating 4 - Poor. 3 out of 36 reviews
Rating 2 - Terrible. 0 out of 36 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
The Morino concierge were amazing during our stay. The cabin was very cosy and had everything we needed. The Echoland main strip was a short walk offering a great range of dining options.
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Close to ski resorts and easy to get around
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and ready to assist. The house is equipped with digital security system, has floor heating, and most importantly, it's clean with well-maintained appliances. I would highly recommend this place to friends and relatives visiting Nagano.
Stayed 2 nights in Dec 2023
Verified

8/10 Good

???

Liked: Cleanliness, staff & service, property conditions & facilities
清潔でスタッフも親切で良かったです。 リフト乗り場まで送迎してくれるのがありがたい。
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Daisuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
本当の家みたいでここに住みたいなとおもいました。
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

だいき

Liked: Cleanliness, amenities, property conditions & facilities
入館まではすこし不手際だったが、中はとても綺麗で清潔。立地もゲレンデに近いし温泉も近くに多数、コンビニもスーパーもあるので素泊まりにはもってこい。寝室も3部屋あり、シングルベッド6台までだが、7人で行ったため、臨時のベッドも用意されていた。ここのハウスでなければ最高の旅とは言えなかったかもしれないくらい良いところだった。
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が綺麗でよかった
Verified

10/10 Excellent

Kaori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても綺麗で過ごしやすく立地もよく大満足でした。是非また利用させていただきたいです。
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

よかった

よかった
Stayed 1 night in Oct 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お盆休みに一泊した感想

大人3人子供1人で一泊しました。 部屋の中は清潔で、チェックイン前に部屋のエアコンを事前に稼働してくれていたので、快適に過ごすことができて子供も大喜びでした。 お風呂は小さめなので近くの温泉に行くと良いかもしれません。 機会があればまた宿泊したいです。
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

SAORI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sao

別荘やペンションの一角にあり、静かで、木の温もりを感じるロッジでした。 シャレーの方も、親切で気さくにお話ししてくださり、家族でゆっくりと過ごせました。 また、行きたいなと思っています。
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
古い建物でしたが、中は改装されていて綺麗でした。外国人向けの宿だと思いますが、テレビで民放が見れないのは残念です。
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Jeroen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very charming and comfortable chalet

We had the Misorano chalet. A bit remote from the ski-slopes, but walking distance from restaurants and bars. The staff organize free rides on request with their mini van Very much recommended accommodation
Stayed 5 nights in Dec 2019
Verified

10/10 Excellent

Guest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is good, and the room is clean and comfortable
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

スタッフが外人ばかりで不安

部屋は綺麗で使いやすくよかったですが、受付が外人の方しかいなくて日本語が通じなくて困りました。なにを言ってるかお互い分からず、スムーズにチェックインができなくて大変でした。
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great chalet in Hakuba

Great chalet with excellent service. Lifts to and from the snow each day, and Morino staff provided good tips on everything from restaurants to our return travel to Tokyo. Recommended for a family group seeking some privacy and comfort.
Stayed 4 nights in Feb 2019
Verified

4/10 Poor

dubaiskier

Liked: Cleanliness
Disliked: Staff & service, room comfort
The good points-the chalet was clean, the beds were comfortable, and the drivers were all courteous and helpful. The bad 1. this chalet is in the middle of nowhere (this is why they do not provide the location on their website). 2. this chalet is cold-there is no heating in the bathroom and the floor was freezing all the time. 3. this chalet is tiny-there is no hanging space in the bedrooms and nowhere to dry ski gear after a day on the slopes. 4. the reception staff are nice, but ill-informed. there is no benefit in buying multiple day lift passes ahead of time, it is easy and no more expensive to buy lift tickets each morning 5. they charge a 3.5% fee for using a card 6. if we asked for a cheap and cheerful restaurant reservation it needs to be close by so there is not an expensive taxi ride home 7. the constant refrain of we are really busy is no excuse-if you charge top rates over busy periods make sure you have the staff to manage this. 8. Our room was not ready by the check in time of 3pm on our day of arrival but we were not permitted to stay 45 minutes past the 10 am time for checkout on the day of departure
Stayed 6 nights in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice and cosy little chalet, which we liked very much.
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice house

Good setting for the furniture and all equipments are arranged before check-in. By the way, Toothbrush should be prepared in house
Stayed 2 nights in Nov 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Place, Accomodating Staff

Would go back there in a heartbeat! The chalet was simply divine. Rustic and cozy and just a really lovely feel to it. The kids did not want to leave. The staff namely Aaron was so accommodating. He was waiting to drop us off to the chalet at 1.30 in the morning Incase our Chuo driver couldn’t find the place then even offered to drop into the convenience store so we had supplies in the morning and got in touch in the morning to help sort out brekkie and ski gear hire. Very impressed with the whole experience. They obviously have a working relationship with the ski hire and ski company and From not knowing how we were going to get around, we were transported everywhere with no fee so was definitely pleasantly suprised. Worth the experience and would love to come back
Stayed 2 nights in Nov 2017
Verified

10/10 Excellent

KAORU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても綺麗な宿でした。
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely incredible!!!

This is absolutely the best accommodation!!! Incredible service, knowledge of the area and what will suit you, comfortable beds, all the amenities that you could need. These guys really go beyond what i expected and made this part of our holiday to japan superb. Highly recommend!!!
Verified

10/10 Excellent

Izumi

Stayed 1 night in Aug 2023
Verified

6/10 Okay

KOETSU

Stayed 1 night in Oct 2022
Verified

10/10 Excellent

MITSUHIRO

Stayed 1 night in Aug 2022