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Grand Mercure Lake Biwa Resort & Spa

4.0 star property
Hotel with a seasonal outdoor pool, a short walk to Lake Biwa

Choose dates to view prices

Photo gallery for Grand Mercure Lake Biwa Resort & Spa

Breakfast and dinner served, local and international cuisine
Exterior
Hot springs
Hot springs
Standard Room, 2 Twin Beds (Japanese Western Style) | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • All inclusive
  • Laundry
  • Housekeeping
  • Breakfast available

Explore the area

Map
38 Oshima-cho, Nagahama, Shiga-ken, 526-0066
  • Lake Biwa
    ‪3 min walk‬
  • Yanmar Museum
    ‪11 min walk‬
  • Kurokabe Square
    ‪15 min walk‬

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Room options

View all photos for Classic Room, 2 Twin Beds, Lake View (Japanese Western Style)

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds, Lake View (Japanese Western Style)

  • Sleeps 9
  • 2 Twin Beds

View all photos for Classic Twin, Lake View

Premium bedding, in-room safe, desk, iron/ironing board

Classic Twin, Lake View

7.0 out of 10
Good
(14 reviews)
  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Room, 2 Twin Beds, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds, Mountain View

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Japanese Western Style)

Standard Room, 2 Twin Beds (Japanese Western Style) | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds (Japanese Western Style)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 7
  • 2 Twin Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Lake side

Classic Room, Japanese style, 4 futon beds, Lake side | Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, Japanese style, 4 futon beds, Lake side

7.0 out of 10
Good
(14 reviews)
  • Sleeps 7
  • 4 Twin Futons

View all photos for Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side

Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side | Premium bedding, in-room safe, desk, iron/ironing board

Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side

  • Sleeps 8
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Mountain View

Standard Room, 2 Twin Beds, Mountain View | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds, Mountain View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, 1 Twin Bed, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 1 Twin Bed, Mountain View

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Twin Bed, Mountain View

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Lakeside

Standard Room, Multiple Beds, Lakeside | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, Multiple Beds, Lakeside

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 2 Twin Beds, Lake View

Standard Suite, 2 Twin Beds, Lake View | Premium bedding, in-room safe, desk, iron/ironing board

Standard Suite, 2 Twin Beds, Lake View

  • Sleeps 6
  • 2 Twin Beds

Stateroom, Suite, Annex 4Beds

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 2

Japanese-Western mixed

  • Sleeps 5

Stateroom, Suite, Annex Japanese-Western mixed

  • Sleeps 5

Stateroom, Suite, Annex Other - Non-Smoking

  • Sleeps 2

Japanese-Western mixed - Non-Smoking

  • Sleeps 6

Twin - Smoking

  • Sleeps 2

Stateroom, Suite, Annex Triple - Non-Smoking

  • Sleeps 4

Standard Semi-double - Non-Smoking

  • Sleeps 1

Deluxe 4Beds - Non-Smoking

  • Sleeps 4

Economy Japanese-style - Non-Smoking

  • Sleeps 5

Japanese-Western mixed

  • Sleeps 6

Superior Triple - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 2

Japanese-Western mixed - Non-Smoking

  • Sleeps 5

Other - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex 4Beds - Non-Smoking

  • Sleeps 4

Deluxe Japanese-Western mixed

  • Sleeps 5

Semi-double - Non-Smoking

  • Sleeps 1

Regular Twin - Non-Smoking

  • Sleeps 2

Superior Triple - Non-Smoking

  • Sleeps 3

About the neighborhood

Nagahama

Grand Mercure Lake Biwa Resort & Spa places you next to Ho Park and within a 5-minute walk of Lake Biwa. This 362-room, 4-star hotel has a restaurant and a coffee shop/cafe, along with free in-room WiFi.

What's nearby

  • Lake Biwa - 3 min walk - 0.2 miles
  • Keiunkan Garden - 6 min walk - 0.3 miles
  • Yanmar Museum - 11 min walk - 0.6 miles
  • Kaiyodo Figure Museum - 13 min walk - 0.7 miles
  • Kurokabe Square - 15 min walk - 0.8 miles

Getting around

  • Nagahama Station - 13 min walk
  • Kansai Intl. Airport (KIX) - 149 min drive

Restaurants

  • ‪Beko Market - ‬8 min walk
  • ‪伊吹山珈琲店 - ‬12 min walk
  • ‪SUNカリー部 - ‬13 min walk
  • ‪長浜浪漫ビール - ‬12 min walk
  • ‪秋吉長浜店 - ‬7 min walk

About this property

Grand Mercure Lake Biwa Resort & Spa

Hotel with a seasonal outdoor pool, a short walk to Lake Biwa
At Grand Mercure Lake Biwa Resort & Spa, guests have access to karaoke, free WiFi in public areas, and a seasonal outdoor pool. If you drive, self parking is JPY 500 per night, and there's also a free train station shuttle. Front-desk staff can assist with securing valuables and luggage storage. Other amenities at this hot springs hotel include laundry facilities and a banquet hall.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, coffee makers, and safes are also standard.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Services include body scrubs and body treatments. Public bath/onsen services include an indoor public bath (no minerals) and an outdoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 9:00 AM to 5:30 PM
  • Train station shuttle at scheduled times
  • Self parking on site (JPY 500 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,630 to 3,800 for adults and JPY 1,815 to 2,000 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sazanami
  • レイクビュー

Things to do

  • Hot springs
  • Karaoke
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • Body scrubs
  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator

More

  • 13 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 5:30 AM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3630 to 3800 for adults, and JPY 1815 to 2000 for children
  • Self parking fee: JPY 500 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-11:00 PM
  • Check-out: 11:00 AM
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July 19 to August 31.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nagahama Royal Hotel
Nagahama Royal
Nagahama Royal Onsen Hotel
Hotel Resorts NAGAHAMA
Resorts NAGAHAMA
Hotel Resorts NAGAHAMA
Mercure Biwa & Spa Nagahama
Grand Mercure Lake Biwa Resort Spa
Grand Mercure Lake Biwa Resort & Spa Hotel
Grand Mercure Lake Biwa Resort & Spa Nagahama
Grand Mercure Lake Biwa Resort & Spa Hotel Nagahama

Frequently asked questions

Are free cancellation options available at Grand Mercure Lake Biwa Resort & Spa?

Grand Mercure Lake Biwa Resort & Spa provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Grand Mercure Lake Biwa Resort & Spa?

As of Jun 23, 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Lake Biwa Resort & Spa on Jul 3, 2025 start from $56.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Grand Mercure Lake Biwa Resort & Spa?

Located steps from Ho Park, this hotel is in Nagahama, and within a 10-minute walk of Lake Biwa and Nagahama Castle Historical Museum. You'll also find Keiunkan Garden and Yanmar Museum less than a mile away.

Is there parking available at Grand Mercure Lake Biwa Resort & Spa?

Yes, parking is offered for JPY 500 per night.

Is there a spa at Grand Mercure Lake Biwa Resort & Spa?

Spa services at the hotel include body treatments.

Does Grand Mercure Lake Biwa Resort & Spa include a casino on the premises?

No, Grand Mercure Lake Biwa Resort & Spa doesn't have a casino.

Is there an indoor pool at Grand Mercure Lake Biwa Resort & Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from July 19 until August 31.

Is Grand Mercure Lake Biwa Resort & Spa good for couples?

Couples will appreciate amenities at this hotel, including a soaking tub and premium bedding in each guestroom with some featuring lake views.

Does Grand Mercure Lake Biwa Resort & Spa have a hot tub?

No, but guests can enjoy on-site hot springs at this hotel.

Does Grand Mercure Lake Biwa Resort & Spa have a restaurant with a breakfast menu?

Yes, Grand Mercure Lake Biwa Resort & Spa serves buffet breakfast for a surcharge each morning at レイクビュー.

Will Grand Mercure Lake Biwa Resort & Spa allow pets to stay for free?

No, pets aren't allowed at Grand Mercure Lake Biwa Resort & Spa though service animals are welcome.

Does Grand Mercure Lake Biwa Resort & Spa have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Grand Mercure Lake Biwa Resort & Spa?

No, at Grand Mercure Lake Biwa Resort & Spa, there aren't any guestrooms that list a balcony.

Grand Mercure Lake Biwa Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 154 out of 484 reviews
Rating 8 - Good. 198 out of 484 reviews
Rating 6 - Okay. 82 out of 484 reviews
Rating 4 - Poor. 36 out of 484 reviews
Rating 2 - Terrible. 14 out of 484 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2025

10/10 Excellent

pratima

Brilliant,great service. Would love vegetarian buffet option for dinner rgough
Stayed 3 nights in Jan 2025

8/10 Good

Audrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Common areas looked refreshed, but room were old.
Stayed 1 night in Nov 2024

10/10 Excellent

Claude, Klamath Falls

Liked: Cleanliness, staff & service, property conditions & facilities
The 5 stars is based on the Expedia value and I arrived after dark. With current exchange I paid $46usd for a standard double room. The property has blemishes but it was a tremendous value (even before exchange). My experience was one night and I didn't soak in the public bath. But the residents appeared to enjoy it. I would definitely look at this property again if I'm in Nagahama.
Stayed 1 night in Nov 2024

4/10 Poor

Jaswinder

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First I want to say so the staff were great and friendly. However the property is such in the 80's and not in a good retro way. From washroom, bedding and carpets, everything looks original to when this place was built. The only areas that looks upgraded is the lobby area, which is what u see in the pictures. But much to do in surrounding area and a kid of restaurants closed by 8pm. For an advertised "resort", they need to do a lot better. Keep driving to next town and stay somewhere else.
Stayed 1 night in Sep 2024

6/10 Okay

daiki

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic. Right on the lake, very close to Nagahama Castle, the train station and the main Nagahama quarter.
Stayed 1 night in Aug 2024

10/10 Excellent

ARMANDO

Traveled with group, Traveled with family
Liked: Amenities
Nice pool and big bath!! The free beverage and food area also very nice!!
Stayed 1 night in Jul 2024

10/10 Excellent

helena

Stayed 1 night in Jul 2024

6/10 Okay

Gustavo

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I think the old rooms are unacceptable..condition is very bad. There is no reason why they should allow people to stay in these rooms
Stayed 1 night in Jun 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Khai Wor, Singapore

Traveled with group
Liked: Staff & service
It has a nice view.
Stayed 1 night in May 2023

8/10 Good

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is on the banks of Lake Biwa and it’s very easy to walk to Nagahama shopping street
Stayed 3 nights in Apr 2023

10/10 Excellent

Yumi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel has hot springs which opens early morning. also, the hotel is close to the small gallery and shopping area.
Stayed 2 nights in Feb 2023

8/10 Good

Hak Kwong, Richmond Hill

Traveled with family
Liked: Cleanliness, amenities
The property is located near the lake, offering splendid view. The staff has difficulty communication in English. The dining option is lacking, with very few tables available for so many guests.

6/10 Okay

Fabio

Stayed 1 night in Jul 2022

8/10 Good

ANDREY

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was awesome 30 years ago, but now it is too old
Stayed 1 night in May 2022

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, amenities
Awfully expensive for what you get. The hotel is centrally located to the sights in Nagahama / the IC / the lake .... but the overall price for the hotel / experience was too expensive.
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, staff

The view from the room was magnificent, the staff was nice. Less than ten minutes walking from Nagahama station and also close to the Nagahama pier (where you may take the tourism steam boat to Chikubu island).
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom had bad ventilation and low ceiling. Felt not terribly cleaned, butbwas overall ok
Stayed 2 nights in Dec 2019

8/10 Good

MERVYN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A RESTFUL RESORT HOTEL

THIS HOTEL WAS ABIT PRICEY BUT WE HAD A VERY ENJOYABLE STAY. THEY HAD ENGLISH SPEAKING FRONT DESK STAFF WHO WERE VERY FRIENDLY AND EFFICIENT. WE TOOK A ROOM FACING THE LAKE WHICH WAS SPACIOUS AND COMFORTABLE. THERE WAS NOT MUCH ACTIVITY AROUND THE HOTEL AND ABIT OF DRIVING INVOLVED TO SEE THE AREA BUT IT'S IDEAL FOR CHILLING OUT AND A WALK ALONG THE LAKESHORE IN THE MORNINGS WAS VERY PLEASANT, EVEN IN SUMMER. STRONGLY RECOMMEND THE HOTEL TO STAY IN WHEN VISITING THE NORTHERN PART OF LAKE BIWA !
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice bath house
Stayed 1 night in Jun 2019

8/10 Good

JMS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great Lake View, and located walking distance to Nagahama Port to visit Chikubu-Island via Ferry. We wish we knew they provide a free shuttle between hotel and Nagahama Station in advance. We did not check that when we booked the hotel.
Stayed 2 nights in May 2019

10/10 Excellent

???

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ご飯も美味しくて、サービスが良かった。 ホテルでとてものんびりできました！
Stayed 1 night in Mar 2025

10/10 Excellent

Kiyomi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
オールインクルーシブの飲み物は大変満足です！！ ビール、ワイン、レモンサワーなど美味しかったです♪
Stayed 1 night in Mar 2025