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Grand Mercure Lake Biwa Resort & Spa

4.0 star property
Hotel with a seasonal outdoor pool, 4-minute walk to Lake Biwa

Choose dates to view prices

Photo gallery for Grand Mercure Lake Biwa Resort & Spa

Standard Room, 2 Twin Beds, Lake View (Japanese Western Style) | Premium bedding, in-room safe, desk, iron/ironing board
Reception
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
38 Oshima-cho, Nagahama, Shiga-ken, 526-0066
  • Place, Keiunkan Garden
    ‪6 min walk‬
  • Place, Yanmar Museum
    ‪11 min walk‬
  • Place, Kurokabe Square
    ‪15 min walk‬

Room options

View all photos for Standard Room, 2 Twin Beds, Mountain View

Standard Room, 2 Twin Beds, Mountain View | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds, Mountain View

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Lake side

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, Japanese style, 4 futon beds, Lake side

7.4 out of 10
Good
(23 reviews)
  • Sleeps 7
  • 4 Twin Futons

View all photos for Standard Room, Multiple Beds, Lakeside

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, Multiple Beds, Lakeside

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Twin Bed, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 1 Twin Bed, Mountain View

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin, Lake View

Classic Twin, Lake View | Premium bedding, in-room safe, desk, iron/ironing board

Classic Twin, Lake View

7.6 out of 10
Good
(25 reviews)
  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Room, 2 Twin Beds, Mountain View

Classic Room, 2 Twin Beds, Mountain View | Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds, Mountain View

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side

Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side | Premium bedding, in-room safe, desk, iron/ironing board

Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side

  • Sleeps 8
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Lake View (Japanese Western Style)

Classic Room, 2 Twin Beds, Lake View (Japanese Western Style) | Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds, Lake View (Japanese Western Style)

  • Sleeps 9
  • 2 Twin Beds

View all photos for Standard Suite, 2 Twin Beds, Lake View

Standard Suite, 2 Twin Beds, Lake View | Premium bedding, in-room safe, desk, iron/ironing board

Standard Suite, 2 Twin Beds, Lake View

  • Sleeps 6
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed, Mountain View

Standard Room, 1 Twin Bed, Mountain View | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Twin Bed, Mountain View

7.0 out of 10
Good
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Lake View (Japanese Western Style)

Standard Room, 2 Twin Beds, Lake View (Japanese Western Style) | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds, Lake View (Japanese Western Style)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 7
  • 2 Twin Beds

View all photos for Deluxe Suite, Multiple Beds, Lake View

Deluxe Suite, Multiple Beds, Lake View | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Suite, Multiple Beds, Lake View

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Suite, 2 Twin Beds

Classic Suite, 2 Twin Beds | Premium bedding, in-room safe, desk, iron/ironing board

Classic Suite, 2 Twin Beds

  • Sleeps 8
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds, Lake View

Classic Room, 2 Twin Beds, Lake View | Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds, Lake View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 3 Twin Beds

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 3 Twin Beds

  • Sleeps 4
  • 3 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Standard Room, Family, Modern Japanese Style, 2 Single Beds and 3 Futon Beds

  • Sleeps 10
  • 2 Twin Beds and 3 Twin Futons

About the neighborhood

Nagahama

Grand Mercure Lake Biwa Resort & Spa places you next to Ho Park and within a 5-minute walk of Lake Biwa. This 362-room, 4-star hotel has a restaurant and a coffee shop/cafe, along with free in-room WiFi.

What's nearby

  • Biwako Quasi-National Park - 1 min walk - 0.1 miles
  • Keiunkan Garden - 6 min walk - 0.3 miles
  • Yanmar Museum - 11 min walk - 0.6 miles
  • Kaiyodo Figure Museum - 13 min walk - 0.7 miles
  • Kurokabe Square - 15 min walk - 0.8 miles

Getting around

  • Nagahama Station - 13 min walk
  • Kansai Intl. Airport (KIX) - 149 min drive

Restaurants

  • ‪中華酒場 蟻の巣 - ‬12 min walk
  • ‪長浜浪漫ビール - ‬12 min walk
  • ‪伊吹山珈琲店 - ‬10 min walk
  • ‪秋吉 長浜店 - ‬7 min walk
  • ‪うどん馳走山石土平 - ‬8 min walk

About this property

Grand Mercure Lake Biwa Resort & Spa

Hotel with a seasonal outdoor pool, 4-minute walk to Lake Biwa
At Grand Mercure Lake Biwa Resort & Spa, guests have access to karaoke, free WiFi in public areas, and a seasonal outdoor pool. If you drive, self parking is JPY 500 per night, and there's also a free train station shuttle. Front-desk staff can assist with securing valuables and luggage storage. Other amenities at this hot springs hotel include laundry facilities and a banquet hall.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, coffee makers, and safes are also standard.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Services include body scrubs and body treatments. Public bath/onsen services include an indoor public bath (no minerals) and an outdoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 9:00 AM to 5:30 PM
  • Train station shuttle at scheduled times
  • Self parking on site (JPY 500 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,630 to 3,800 for adults and JPY 1,815 to 2,000 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sazanami
  • レイクビュー

Things to do

  • Hot springs
  • Karaoke
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • Body scrubs
  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator

More

  • 13 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 5:30 AM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3630 to 3800 for adults, and JPY 1815 to 2000 for children
  • Self parking fee: JPY 500 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-11:00 PM
  • Check-out: 11:00 AM
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July 19 to August 31.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nagahama Royal Hotel
Nagahama Royal
Nagahama Royal Onsen Hotel
Hotel Resorts NAGAHAMA
Resorts NAGAHAMA
Hotel Resorts NAGAHAMA
Mercure Biwa & Spa Nagahama
Grand Mercure Lake Biwa Resort Spa
Grand Mercure Lake Biwa Resort & Spa Hotel
Grand Mercure Lake Biwa Resort & Spa Nagahama
Grand Mercure Lake Biwa Resort & Spa Hotel Nagahama

Frequently asked questions

Are free cancellation options available at Grand Mercure Lake Biwa Resort & Spa?

Grand Mercure Lake Biwa Resort & Spa provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Grand Mercure Lake Biwa Resort & Spa?

As of Dec 26, 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Lake Biwa Resort & Spa on Jan 9, 2026 start from $51.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Grand Mercure Lake Biwa Resort & Spa?

Located steps from Ho Park, this hotel is in Nagahama, and within a 10-minute walk of Lake Biwa and Biwako Quasi-National Park. You'll also find Keiunkan Garden and Yanmar Museum less than a mile away.

Is parking available on site at Grand Mercure Lake Biwa Resort & Spa?

Yes, parking is offered for JPY 500 per night.

Is there a spa at Grand Mercure Lake Biwa Resort & Spa?

Spa services at the hotel include body treatments.

Does Grand Mercure Lake Biwa Resort & Spa include a casino on the premises?

No, Grand Mercure Lake Biwa Resort & Spa doesn't have a casino.

Is there an indoor pool at Grand Mercure Lake Biwa Resort & Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from July 19 until August 31.

What will couples enjoy most about a stay at Grand Mercure Lake Biwa Resort & Spa?

Couples will appreciate amenities at this hotel, including a soaking tub and premium bedding in each guestroom with some featuring lake views.

Does Grand Mercure Lake Biwa Resort & Spa have a hot tub?

No, but this hotel does have on-site hot springs.

Does Grand Mercure Lake Biwa Resort & Spa have a restaurant with a breakfast menu?

Yes, Grand Mercure Lake Biwa Resort & Spa serves buffet breakfast for a surcharge each morning at レイクビュー.

Will Grand Mercure Lake Biwa Resort & Spa allow pets to stay for free?

No, pets aren't allowed at Grand Mercure Lake Biwa Resort & Spa though service animals are welcome.

Does Grand Mercure Lake Biwa Resort & Spa have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Grand Mercure Lake Biwa Resort & Spa?

No, there aren't any guestrooms with balconies at Grand Mercure Lake Biwa Resort & Spa.

Grand Mercure Lake Biwa Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 218 out of 649 reviews
Rating 8 - Good. 264 out of 649 reviews
Rating 6 - Okay. 108 out of 649 reviews
Rating 4 - Poor. 42 out of 649 reviews
Rating 2 - Terrible. 17 out of 649 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcome drinks and nightcap were great. Breakfast buffet had so many options.
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Stayed 1 night in Jun 2025

8/10 Good

Winnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Money for value stay

It was clean and quiet. Close to shopping areas nearby. Buffet dinner and breakfast was available. Onsen was clean and nice.
Stayed 1 night in May 2025

10/10 Excellent

Bui

Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it is really an excellent hotel. Many of the rooms should be updated, but still they are adequate and spacious. The breakfast area can be busy, but there is a large adjacent room with plenty of space. The hotel staff were great. The onsen has a spacious indoor bath and plenty of washing areas. The outdoor bath is very pleasant, just be careful walking on the stone surfaces. The staff takes good care of the onsen and sauna. The location is good. You can walk to Nagahama JR station and the old town area is just beyond. The lake and the large beautiful next door park and castle is good for walking. There are not many restaurants open at night in central Nagahama, but you can probably find something.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Jakapant, Bangkok

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
My room was super old with insects. Fortunately, the staff move me to another room that is newer. Overall facilities abd food are great.
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2025

10/10 Excellent

pratima

Brilliant,great service. Would love vegetarian buffet option for dinner rgough
Stayed 3 nights in Jan 2025

8/10 Good

Audrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Common areas looked refreshed, but room were old.
Stayed 1 night in Nov 2024

10/10 Excellent

Claude, Klamath Falls

Liked: Cleanliness, staff & service, property conditions & facilities
The 5 stars is based on the Expedia value and I arrived after dark. With current exchange I paid $46usd for a standard double room. The property has blemishes but it was a tremendous value (even before exchange). My experience was one night and I didn't soak in the public bath. But the residents appeared to enjoy it. I would definitely look at this property again if I'm in Nagahama.
Stayed 1 night in Nov 2024

4/10 Poor

Jaswinder

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First I want to say so the staff were great and friendly. However the property is such in the 80's and not in a good retro way. From washroom, bedding and carpets, everything looks original to when this place was built. The only areas that looks upgraded is the lobby area, which is what u see in the pictures. But much to do in surrounding area and a kid of restaurants closed by 8pm. For an advertised "resort", they need to do a lot better. Keep driving to next town and stay somewhere else.
Stayed 1 night in Sep 2024

6/10 Okay

daiki

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic. Right on the lake, very close to Nagahama Castle, the train station and the main Nagahama quarter.
Stayed 1 night in Aug 2024

10/10 Excellent

ARMANDO

Traveled with group, Traveled with family
Liked: Amenities
Nice pool and big bath!! The free beverage and food area also very nice!!
Stayed 1 night in Jul 2024

10/10 Excellent

helena

Stayed 1 night in Jul 2024

6/10 Okay

Gustavo

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I think the old rooms are unacceptable..condition is very bad. There is no reason why they should allow people to stay in these rooms
Stayed 1 night in Jun 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Khai Wor, Singapore

Traveled with group
Liked: Staff & service
It has a nice view.
Stayed 1 night in May 2023

8/10 Good

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is on the banks of Lake Biwa and it’s very easy to walk to Nagahama shopping street
Stayed 3 nights in Apr 2023

10/10 Excellent

Yumi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel has hot springs which opens early morning. also, the hotel is close to the small gallery and shopping area.
Stayed 2 nights in Feb 2023

8/10 Good

Hak Kwong, Richmond Hill

Traveled with family
Liked: Cleanliness, amenities
The property is located near the lake, offering splendid view. The staff has difficulty communication in English. The dining option is lacking, with very few tables available for so many guests.

6/10 Okay

Fabio

Stayed 1 night in Jul 2022

8/10 Good

ANDREY

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was awesome 30 years ago, but now it is too old
Stayed 1 night in May 2022

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, amenities
Awfully expensive for what you get. The hotel is centrally located to the sights in Nagahama / the IC / the lake .... but the overall price for the hotel / experience was too expensive.
Stayed 1 night in Mar 2022