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UMA Hotel and Residences

3.5 star property
Hotel in Naga with spa services and a coffee shop

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Photo gallery for UMA Hotel and Residences

Restaurant
Poolside bar
Ballroom
Coffee shop
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Magsaysay Ave, Naga, Camarines Sur, 4400
  • Place, Basilica of Our Lady of Penafrancia
    ‪11 min walk‬
  • Place, Bicol Medical Center
    ‪18 min walk‬
  • Place, SM City Naga
    ‪20 min walk‬
  • Airport, Naga (WNP)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed | In-room safe, individually furnished, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite | In-room safe, individually furnished, desk, laptop workspace

Junior Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, individually furnished, desk, laptop workspace

Deluxe Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, individually furnished, desk, laptop workspace

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe King Room With Sofa Bed

In-room safe, individually furnished, desk, laptop workspace

Deluxe King Room With Sofa Bed

  • Sleeps 2

View all photos for Deluxe Double Room

In-room safe, individually furnished, desk, laptop workspace

Deluxe Double Room

  • Sleeps 2

View all photos for Deluxe Twin Room

In-room safe, individually furnished, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2

View all photos for Junior Suite

In-room safe, individually furnished, desk, laptop workspace

Junior Suite

  • Sleeps 2

About the neighborhood

Naga

UMA Hotel and Residences places you within a 10-minute stroll of Basilica of Our Lady of Penafrancia and Basilica of the Nuestra Senora de Penafrancia. This 191-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Basilica of Our Lady of Penafrancia - 11 min walk - 0.6 miles
  • Basilica of the Nuestra Senora de Penafrancia - 11 min walk - 0.6 miles
  • Naga Metropolitan Cathedral - 13 min walk - 0.7 miles
  • Bicol Medical Center - 18 min walk - 1.0 mile
  • SM City Naga - 20 min walk - 1.1 miles

Getting around

  • Burabod Flag Station Station - 37 min drive
  • Naga (WNP) - 26 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Bella Ciao - ‬1 min walk
  • ‪Red Platter - ‬3 min walk
  • ‪Jollibee - ‬1 min walk
  • ‪Avenue Plaza Hotel - ‬2 min walk

About this property

UMA Hotel and Residences

Hotel in Naga with spa services and a coffee shop
Guests of UMA Hotel and Residences enjoy access to free WiFi in public areas, meeting rooms, and a conference center. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and concierge services. Additional amenities include a 24-hour business center and a banquet hall.
42-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, safes, and desks are also available.
Guests can pamper themselves by indulging in the onsite spa services.

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  • Parking included
  • Free WiFi
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7.2 out of 10, Good, 137 reviews
$35 nightly
The price is $40
Feb 19 - Feb 20
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 688 for adults and PHP 344 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Booya
  • Descanso
  • Panata

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Children's pool
  • Fitness facility
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: PHP 3000 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PHP 688 for adults and PHP 344 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Free in-room WiFi has a 4-device limit.

Property is also known as

UMA Residences
UMA Hotel and Residences Naga
UMA Hotel and Residences Hotel
UMA Hotel and Residences Hotel Naga

Frequently asked questions

What can I see around UMA Hotel and Residences?

This hotel in Naga is within a 10-minute walk of Basilica of Our Lady of Penafrancia and Basilica of the Nuestra Senora de Penafrancia. You'll also find SM City Naga and Robinsons Place Naga within a short drive.

Is there parking available at UMA Hotel and Residences?

Yes, secured self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Does UMA Hotel and Residences feature a casino at the property?

No, UMA Hotel and Residences doesn't have a casino.

Will I find an indoor pool at UMA Hotel and Residences?

No, there is no indoor pool at this hotel.

Is UMA Hotel and Residences good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Does UMA Hotel and Residences have a hot tub?

No, there isn't a spa tub at this hotel.

Does UMA Hotel and Residences have a restaurant with a breakfast menu?

Yes, UMA Hotel and Residences serves buffet breakfast for a surcharge each morning at Descanso.

Will UMA Hotel and Residences allow pets to stay free of charge?

No, pets aren't allowed at UMA Hotel and Residences.

Are there connecting rooms at UMA Hotel and Residences?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from UMA Hotel and Residences?

The closest major airport to UMA Hotel and Residences is Naga (WNP), which is 7.3 mi away (26 minutes by car).

Can I book a room with a balcony at UMA Hotel and Residences?

No, there aren't any guestrooms with balconies at UMA Hotel and Residences.

UMA Hotel and Residences Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 52 out of 86 reviews
Rating 8 - Good. 22 out of 86 reviews
Rating 6 - Okay. 8 out of 86 reviews
Rating 4 - Poor. 2 out of 86 reviews
Rating 2 - Terrible. 2 out of 86 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jovey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in Nov 2025

10/10 Excellent

Keith

Excellent service and very friendly staff. The rooms are large and extremely comfortable
Stayed 15 nights in Nov 2025

10/10 Excellent

Reginald

Stayed 2 nights in Nov 2025

8/10 Good

MACIEJ

Stayed 3 nights in Sep 2025

10/10 Excellent

Melissa Jane

Stayed 3 nights in Oct 2025

8/10 Good

Erlen

Traveled with family
Liked: Cleanliness, staff & service, amenities
I love the Pinoy food prepared for Breakfast 😍.Just needed to repair some of the broken things inside the Hotel .I was amazed the most by the Telephone inside the Comfort Room can be use for Emergency and the Flashlight inside the cabinet 😍. The Hotel is recommendable .
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Need change

The staff are not friendly in the labby they thought we couldn’t afford to rent a room
Stayed 1 night in Aug 2025

8/10 Good

Sylvester

Stayed 2 nights in Jul 2025

10/10 Excellent

Elizabeth

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely return with more family and friends
Stayed 6 nights in Jul 2025

10/10 Excellent

Milagros

Stayed 3 nights in Jul 2025

8/10 Good

Gwendalyn

Stayed 3 nights in Jul 2025

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms great friendly staff. Buffet breakfast could use some upgrades ( maybe some bacon , omelette options.
Stayed 2 nights in Jun 2025

8/10 Good

Vincente

Traveled with family
Liked: Amenities, property conditions & facilities
Nice lodging with friendly customer service…. Breakfast buffet is pretty good
Stayed 1 night in Jun 2025

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Very modern
Stayed 1 night in Jun 2025

4/10 Poor

Bong

Traveled with family
Disliked: Cleanliness, amenities
Centrally located to all restaurants in Naga City. As a supposedly 2 year old hotel, it has a lot of potential but lacks basic property management. Upkeep and maintenance is visibly poor such as the sewer smell in the basement parking, elevator and hallway. I heard hotel got flooded last year and unable to provide solution to the sewer smell. Its next door to the Bicol river which i think makes it susceptible to flooding. For the room, we checked in with water stained mirrors, moldy shower head, leakage on kitchen vent (reported it, staff just put a towel to catch the leak and never came back to fix it), and unmopped floor behind hidden corners. Very tight space and you have to literally walk sideways to go to the far end bedside. We also ask for extra towels (we booked 4 and they put 2), and when we asked for extra towels, they questioned why we needed more. Lastly, the worst part, there is no room WiFi and non existent except for the lobby. We reported it and she ridiculously replied its due to the rain and weather. I worked in Telecoms and this is an easy fix and just shows poor instalation in all rooms and care from management. When you people going down to the lobby just to get a decent WiFi is a sign of absolute lack of care. We've read pass reviews and this is not a new issue. You are basically guaranteeing no repeat customers with this management approach for a 2 year old hotel with 2 year old excuse of "soft opening".
Stayed 5 nights in Jun 2025

10/10 Excellent

Eian

Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended.
Stayed 1 night in Jun 2025

10/10 Excellent

Derek Brian, Victoria

Stayed 2 nights in May 2025

10/10 Excellent

Excelita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful and their customer service is excellent, everyone is accommodating and wear a smile in their faces.
Stayed 1 night in May 2025

10/10 Excellent

Aldo

Stayed 2 nights in May 2025

10/10 Excellent

Ma. Shiela, GARDENA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Rose Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are comparable to US hotels clean friendly staff. They accommodated us when the AC on our side of the floor broke. The insulation is not that great you can hear the cars and whatever is going on in the streets below from our 6th floor room .
Stayed 15 nights in Apr 2025

8/10 Good

Lorena

Stayed 1 night in May 2025