4/10 Poor
leah e.
May 22, 2025
disappointing
We had issues with check-in, (no key left in the Lockbox as intended) resulting in waiting in the lobby for 45 mins with all of our luggage. The solutions originally offered by the rental agency were frankly ridiculous, and the first of many disappointments. A few realities regarding the condo itself were not made clear in the original posting; ie. very tiny bathroom, unsecure WIFI, lack of access to hotel amenities. In full disclosure, I found a statement regarding the restrictions from the entire hotel in small print in an email after payment. Additionally, being that this was a third party renter, the in-person staff cannot help with anything, understandable but disappointing. I would never rent from this agency, or stay in this rental ever again.
leah e.
Stayed 3 nights in May 2025