Murwillumbah Hotel & Apartments

Property class: 3

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Photo gallery for Murwillumbah Hotel & Apartments

An outdoor seating area of Riverside Pizza Cafe with tables and chairs, a tree, and a neon sign.
A motel with a sign reading "Town Palms Motel" and a parking sign nearby.
A compact kitchenette with a microwave, kettle, and toaster on the counter, two chairs, a small refrigerator, and a trash bin.
A neatly made bed with pillows and a blanket, two bedside lamps, and a chair in a room with red walls.
An indoor pathway with a bench, surrounded by various plants and a green wall.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Restaurant
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
3-13 Wharf Street, Murwillumbah, NSW, 2484
  • Place, Tweed Regional Aquatic Centre
    ‪3 min walk‬
  • Place, Tweed River Regional Art Gallery
    ‪3 min walk‬
  • Place, Tropical Fruit World
    ‪2 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪25 min drive‬

Room options

King Room

  • Sleeps 2
  • 1 King Bed

Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

Family Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Murwillumbah

Murwillumbah Hotel & Apartments places you within a 5-minute walk of Tweed Regional Aquatic Centre and Tweed River Regional Art Gallery. Each of the 28 rooms at this 3-star motel includes a refrigerator, a microwave, and a coffee maker.

What's nearby

  • Tweed Regional Aquatic Centre - 3 min walk - 0.2 miles
  • Tweed River Regional Art Gallery - 3 min walk - 0.2 miles
  • Tweed River Regional Museum - 7 min walk - 0.4 miles
  • Budd Park - 10 min walk - 0.6 miles
  • Tropical Fruit World - 2 min drive - 1.0 mile

Getting around

  • Varsity Lakes Station - 33 min drive
  • Coolangatta Airport (OOL) - 24 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪The Imperial Hotel - ‬4 min walk
  • ‪Sushi Mur-Bah - ‬4 min walk
  • ‪Tweed River House - ‬17 min walk
  • ‪The Modern Grocer - ‬1 min walk

About this property

Murwillumbah Hotel & Apartments

Guests of Murwillumbah Hotel & Apartments enjoy free WiFi in public areas, a library, and laundry facilities. You can put free parking to good use if you drive. Front-desk staff can assist with luggage storage, dry cleaning/laundry, and tours or tickets. This smoke-free motel also has a garden.
Guests can expect to find 32-inch flat-screen TVs with DVD players. Other standard amenities include refrigerators, microwaves, and coffee makers.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Library

Family friendly

  • DVD player
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the riverwalk

Spa

  • Sports massages

Accessibility

  • No elevator

More

  • 1 building
  • 1 floor
  • Art Deco architecture
  • Built in 1970
  • Smoking not allowed

Room amenities

Bedroom

  • Crib
  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:30 AM - 8 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of the posted check-in hours should contact the hotel in advance.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available
  • Cribs/infant beds are available

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • The motel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations need to be made in advance for massage services. Contact the motel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • Parking has height restrictions.

Property is also known as

Town Palms Motel
Town Palms Motel MURWILLUMBAH
Town Palms MURWILLUMBAH
Murwillumbah Hotel Apartments
Murwillumbah & Apartments
Murwillumbah Hotel & Apartments Motel
Murwillumbah Hotel & Apartments Murwillumbah
Murwillumbah Hotel & Apartments Motel Murwillumbah

Frequently asked questions

Is a free cancellation option available at Murwillumbah Hotel & Apartments?

Murwillumbah Hotel & Apartments provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do within easy reach of Murwillumbah Hotel & Apartments?

This motel is located in Murwillumbah, just steps from Tweed Regional Aquatic Centre and Tweed River Regional Art Gallery, and within a short walk of Budd Park. You'll also find Tropical Fruit World and Tweed Regional Gallery & Margaret Olley Art Centre within a short drive.

Is there a spa available at Murwillumbah Hotel & Apartments?

Spa services at the motel include sports massages.

Does Murwillumbah Hotel & Apartments have a casino at the property?

No, Murwillumbah Hotel & Apartments doesn't have a casino.

Will I find an indoor pool at Murwillumbah Hotel & Apartments?

No, there is no indoor pool at this motel.

Does Murwillumbah Hotel & Apartments feature a restaurant that includes a breakfast menu?

No, Murwillumbah Hotel & Apartments doesn't have a restaurant that serves breakfast.

Will Murwillumbah Hotel & Apartments allow pets to stay free of charge?

No, pets aren't allowed at Murwillumbah Hotel & Apartments.

How close is the airport from Murwillumbah Hotel & Apartments?

The closest major airport to Murwillumbah Hotel & Apartments is Coolangatta Airport (OOL), which is 20 mi away (24 minutes by car).

Murwillumbah Hotel & Apartments Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 12 out of 33 reviews
Rating 8 - Good. 13 out of 33 reviews
Rating 6 - Okay. 4 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 3 out of 33 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is more like a backpackers, it has permanents living there. Dirty, smelly and noisy at night. . Smelt of smoke even though not supposed to smoke. Bathroom was VERY old and hairs on floor. Carpet was dirty, curtains were hanging off hooks. The outside of the building would turn you away straight away, but inside was far worse. We only had one night there as there was nowhere else to stay and we were glad to get out of there. At $121.00 per night I think this was disgusting. The previous night we had stayed in Kyogle at a near new motel for $120 and it was spotless. Lots of loud noise and bangs through the night. Never again.
Stayed 1 night in Sep 2017
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities

Good location

Great location in the heart of Murwillumbah, walking distance to supermarkets and cafes & restaurants. We stayed 2 nights to get away from the coast due to schoolies week. I found the room clean and quiet enough to sleep, the only noise was the trucks & cars in the morning which is normal, and the air conditioner, as its a box in the wall, however it kept the room at a comfortable temp. The TV worked well. Due to the Hotels bar & restaurant under major renovations it was closed, so that was disappointing. Staff were friendly upon arrival and departure, and gave us some tips on where to eat dinner with a bit of discount. For the $ it was a good price in my opinion. If you don't mind a room that is probably 40 years old and you have to walk up a few stairs.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good clean cheap hotel.

Older hotel with good amenities clean lovely white linen, comfortable bed.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not what I expected

Found it was noisy untill 11.30pm and the car park is not secure from people walking past
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

I did not stay the night. I did 3 hour drive home

The next day I also found my rear side door had been badly damaged by some maggot in the car park. Amazing that it was only in there for about 45 mins.
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort
We arrived to check into the motel at 3:50pm to find: -reception area closed to check in -staff arrived after we rang a number to be informed that the room was not ready so we were unable to access -we explained that we needed to be at our function by 5pm so needed access - told to go & have a cup of coffee & come back -we had our beverage & the room still wasn't ready until 4:45 therefore we missed the presentation of our function, a very important function I might add -the next morning the workmen began work on renovations with a lot of noise just after 6:30am -you may gather that I am NOT impressed
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy parking.. Close to a lot of food places
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Facilities: Horrible; Value: Rip-off; Service: Great staff; Cleanliness: Tidy;
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Facilities: Basic; Value: Reasonable; Service: Good; Cleanliness: Pleasant;
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Value: Reasonable;
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Facilities: Good; Value: Reasonable; Service: Respectful; Cleanliness: Tidy;
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
Facilities: Tired, Old, Basically comfortable; Value: Cheap; Service: Friendly; Cleanliness: Clean, Bathroom mouldy;
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Economical; Service: Friendly; Cleanliness: Spotless;
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Value: Inexpensive, Economical; Service: Friendly;
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Facilities: Everyday; Value: Acceptable price; Service: Friendly; Cleanliness: Pleasant; Very friendly owner. Gave us 20% discount voucher for viet.thai restaurant next door. Many thanks!! Will be back.
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Value: Economical;
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Facilities: Above average; Value: Economical; Service: Go the extra mile; Cleanliness: Tidy; Thoughtful office staff. It was a hot day and they put 2 complimentary bottle of water in the fridge
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Economical; Service: Friendly, Courteous; Cleanliness: Pleasant;
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Bargain; Service: Go the extra mile; Cleanliness: Beautiful;
Verified review

8/10 Good

Liked: Staff & service
Value: Economical; Patrons get a discount at the thai/vietnamese restaurant at the front of hotel
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: No Wi fi;
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Service: Professional; Cleanliness: Immaculate;
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Tired; Value: Costly; Service: n/a; Cleanliness: Grubby; overpriced for the room which was not the cleanest.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Everything we needed.; Value: Bargain; Service: Manager very helpful.; Cleanliness: Well looked after.; Hotel & restaurant next door.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Great deal; Service: Flawless, So friendly and helpful. ; Cleanliness: Spotless; There were discounts offered at local resturants and pubs when showing your key