Hotel is part of a different chain OYO flagship. So although I had a reservation made through Orbitz, the reservation wasn’t appearing on the hotel reservation under new flagship. No one from Orbitz told me this change. Hotel didn’t send anyone to pick me up at the Mumbai Airport although I have made reservation for Airport shuttle. I paid for the taxi to the hotel and also paid for my stay at the hotel. Orbitz must refund my reservation made through Itinerary# 7379155611568. I am highly disappointed and frustrated about the reservation that was lost and had to pay more money to stay at the hotel.
Located in Andheri East within a short walk of Santacruz Electronic Export Processing Zone, Ace Residency is within a mile (2 km) of MIDC Industrial Estate. This 30-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free continental breakfast is served each morning from 8 AM to 10 AM. Order from 24-hour room service to satisfy your hunger without leaving your room.
29-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Minibars, coffee makers, and ceiling fans are also standard. Housekeeping is not available.
Ace Residency features free WiFi in public areas, a business center, and a meeting room. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with tours/tickets and dry cleaning/laundry. This hotel also has free newspapers.
Hotel is part of a different chain OYO flagship. So although I had a reservation made through Orbitz, the reservation wasn’t appearing on the hotel reservation under new flagship. No one from Orbitz told me this change. Hotel didn’t send anyone to pick me up at the Mumbai Airport although I have made reservation for Airport shuttle. I paid for the taxi to the hotel and also paid for my stay at the hotel. Orbitz must refund my reservation made through Itinerary# 7379155611568. I am highly disappointed and frustrated about the reservation that was lost and had to pay more money to stay at the hotel.
