Mujib Nature Reserve Vacation Packages

I think it was a great hotel at one point - definitely not a 5 star hotel. Our door didn’t lock - went to call downstairs but the phone isn’t even hooked up (there wasn’t even a wire connection to the phone) the safety box ran out of battery, the wooden sliding doors feel like they are going to fall off when you open and close them, there’s no lock to ur balcony, hamper has trash in it, no robes - that’s a lot of misses for a 5 star hotel. Also when I checked in - the person said he had to check again to see if breakfast was included and when I checked out he said I hadn’t paid for the room yet, which I did. He had to check a couple of times and said that the room is paid for already. I’ve never been to a hotel where there were so many mistakes. The only redeeming quality is the location of the property where you can have early access to the waterfall (which also has great potential- hopefully they will improve the surrounding areas because the place could be stunning). I really was looking forward to this place and really wanted to love it.