Volcano Eco Retreat by Heart Core Hotels - Adults Only

These fees and deposits will be charged at check-in, check-out, or the time of service.

• Pet deposit: USD 100.00 per stay
• Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

• Check-in: 3 PM—-8 PM
• Check-out: 11 AM
• Minimum check-in age: 18

Details about charges, deposits, or other important information:

• This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
• Charges for extra guests may apply and vary depending on the property's policy.
• A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
• Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
• Tax ID number is TA-069-222-1952-01.
• This property accepts credit cards and debit cards. Cash is not accepted. 
• Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
• Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

• Reservations need to be made in advance for massage services. Contact the bed & breakfast at the phone number listed on your booking confirmation.
• Registered guests are the only ones allowed in guestrooms.
• There are no elevators.
• No cribs or infant beds are available.
• No rollaway or extra beds are available.