Quality Inn Presidential4.0 out of 5.0
Recent guest reviews
i was a tad anxious making a booking however I am glad i did. I am not sure where the people who wrote the negative reviews stayed however my experience was the opposite. spacious , clean room. smiley faces at reception . good value and plenty of room i reckon i have said that before.. next time im in the mount will stay here again
We have stayed here previously and found them to be good. The bed was beautiful like lying in a cloud, the room was large. We ordered room service which was also fantastic. We had a superior king room.
We had been booked into this place sight unseen as part of our drive on the Great Ocean Road, and as it was our first stop on the way we were quite tired but also quite excited. What a disappointment. It's not really an hotel, more a motel, and one which clearly hadn't had any time, effort or money spent on it since the 1970s - think drab, tired beige paintwork and smoked glass. Our room was absolutely, laughably vast, like a conference room; windows all along one side but right next to the road where the lorries thundered by all night. Here are just a few of the problems with the room: cigarette burns on the washbasin, a splintered hole on the back of the bathroom door where the hook had clearly been ripped off, a bottle opener screwed to the washbasin unit (!), a flimsy plastic bin which flipped over when you put your foot on the pedal, a huge, stained jacuzzi bath, shower head which clearly hadn't be descaled in years, horrible nylon carpet, old, stained and chipped table, bedside clock which didn't work, rules and regulations stuck up everywhere ... Are you getting the flavour? And in the morning we weren't sure whether breakfast had been included in our booking so I went to reception to check; it wasn't, and by the time I got back to the breakfast room my husband had poured us two cups of tea for which the hotel had the barefaced cheek to charge us 5 dollars for! Avoid this hotel at all costs.
We stayed one night only (thankfully) as part of our self drive along the Great Ocean Road. An old style motel which looks tired and dated. The receptionist was very friendly but still under training. We arrived on a Saturday but the restaurant was closed for the night so we had to find somewhere else to eat and as the motel is not centrally located there was nothing in walking distance and we had to use the car. The room was very large but dark and dingy. Considering the size of the room the bed was only a standard double which seemed a bit bizarre. There was free WIFI and tea/coffee making facilities but take care re the chocolate/biscuits by the kettle which look free but which we were charged for. The poor weather didn't help but not a place we will ever return to.
Often visit Mt Gambier for work and my usual accommodation was fully booked. The wifi here didn't work well. When it would connect it was so slow and then it would drop out, I ended up using my whole personal data allowance so I could get my work done. The carpet felt horrible, left shoes on. Very old, very well used room. The air conditioner was so loud I couldn't hear the tv or take phone calls in the room. Ordered room service, got it cold. Didn't visit the pool, was put off by the room.
We arrived in Mount Gambier after an 11h drive from Melbourne and to say we were tired was the least. The girl at the hotel was very friendly but she was alone and had to deal both with reception and with the restaurant. I don't think it's her fault but still, telling us "I'll be back because I have to go to the restaurant" was a bit unprofessional. Secondly, the hotel is one of those american style motels, where there's free parking space and all. Every room had it's own parking spot, BUT ours. As soon as we entered the room we noticed it was 1- ENORMOUS (literally at least 50m2) and 2- really, really, unbelievably OLD. The carpet is probably from the 70s and hasn't been cleaned ever since (I am allergic to dust so that didn't help with the review) and there were cracks both on the wall as well as on the bathroom floor. We had a small bathtub with jacuzzi but we couldn't manage to get in as we were too afraid we might catch some kind of diseases. I wouldn't recommend it to anyone to be honest, luckily it was only an overnight stay.
We stayed over en route from Melbourne to Adelaide. Thankfully only for one night. The room was dark, dingy, dated and noisy from the paper thin walls we heard the person next door snoring! The bathroom needs ripping out, pink basin, no plug, white toilet and the cupboard around the basin rotting from the wet of the wet room. Dinner was fine. Breakfast was passable. The staff were delightful and helpful. The whole place badly needs a facelift and bringing into the 21st century. The photos on the website bear no resemblance at all to the real thing.
Stayed the one night and all the staff were smiling.The restaurant had a great menu and the chicken with Brie was great.The room was quiet and I had a great sleep. Location is good and Mac Park racing circuit is just up the road.
The rooms are extremely outdated and bathrooms are horrendous! The walls between rooms are super thin to the point you can hear your neighbour going to the bathroom. Really poor environment, not worth the price.
Stayed for one night for a break from camping. The mattress was so soft/uncomfortable my partner booked a physio for the morning. Walls are paper thin could hear Family guy clear as day on one side and a baby screaming on the other. Pool not very clean, spa water was colder than pool and sauna was out order. This was disappointing as we picked this motel over others and paid more as it had a spa, pool & Sauna. Receptionist was friendly and helpful.
Reviews from Trip Advisor
64% of guests recommend this hotelTotal of 173 reviews