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Vitoria Palace Hotel

Property class: 3.5

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Photo gallery for Vitoria Palace Hotel

A lobby with two dark armchairs, a round table with a vase, and a mounted TV.
A poolside area with a round table, wicker chairs, and a potted plant.
A modern hotel entrance with a glass facade, a well-lit entrance, and a paved driveway.
A buffet with various food items and beverages.
A courtyard with a giraffe statue, a dog statue, and a yellow spherical object surrounded by plants and a paved area.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
R. José Lucas Neto 1100, Nova Betânia, Mossoro, RN, 59612-085
  • Place, Partage Shopping Mossoró
    ‪4 min drive‬
  • Place, UERN - Central Campus
    ‪12 min drive‬
  • Place, Gado Bravo
    ‪32 min drive‬
  • Airport, Mossoró Airport (MVF)
    ‪7 min drive‬

Room options

View all photos for Deluxe Room

A bedroom with a bed, a TV, a desk, and a chair.

Deluxe Room

8.0 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

A hotel room with a large bed, a desk, a chair, and a small table with a lamp.

Luxury Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Triple Room, 3 Twin Beds

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Mossoro

Located within a mile (2 km) of Partage Shopping Mossoró, Vitoria Palace Hotel is within 3 miles (5 km) of Elizeu Ventania Arts Center. This 93-room, 3.5-star hotel has an outdoor pool along with free in-room WiFi and free self parking.

What's nearby

  • Partage Shopping Mossoró - 4 min drive - 1.2 miles
  • Elizeu Ventania Arts Center - 8 min drive - 1.9 miles
  • UERN - Central Campus - 12 min drive - 3.8 miles
  • UFERSA - 12 min drive - 3.8 miles
  • Gado Bravo - 32 min drive - 32.8 miles

Getting around

  • Mossoró Airport (MVF) - 11 min drive

Restaurants

  • ‪Johnny's Pizza - ‬16 min walk
  • ‪Forneria Casa Paulista - ‬17 min walk
  • ‪Bambino's Burger - ‬19 min walk
  • ‪Blu Point - ‬14 min walk
  • ‪Terraço Grill - ‬17 min walk

About this property

Vitoria Palace Hotel

Vitoria Palace Hotel features an outdoor pool, a children's pool, and a gym. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a sauna, free WiFi in public areas, and a conference center.
TVs come with cable channels, and guests can stay connected with free WiFi. Minibars, hair dryers, and safes are also standard.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

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  • Parking included
  • Restaurant
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8.0 out of 10, Very good, 153 reviews
$23 nightly
The price is $24
Dec 11 - Dec 12
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 7 years old or younger stays free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • No cribs or infant beds are available.

Property is also known as

Vitoria Palace Hotel Mossoro
Vitoria Palace Mossoro
Vitoria Palace Hotel Hotel
Vitoria Palace Hotel Mossoro
Vitoria Palace Hotel Hotel Mossoro

Frequently asked questions

What's there to do within easy reach of Vitoria Palace Hotel?

This hotel is located in Mossoro, close to Partage Shopping Mossoró, Elizeu Ventania Arts Center, and Memorial da Resistencia. You'll also find Ginasio Pedro Ciarlini and Catedral de Santa Luzia within a short drive.

How much does it cost to stay at Vitoria Palace Hotel?

As of Nov 14, 2026, prices found for a 1-night stay for 2 adults at Vitoria Palace Hotel on Nov 15, 2026 start from $57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Vitoria Palace Hotel?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Vitoria Palace Hotel feature a casino?

No, Vitoria Palace Hotel doesn't have a casino.

Is there an indoor pool at Vitoria Palace Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Vitoria Palace Hotel?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a poolside bar.

Are there hot tubs at Vitoria Palace Hotel?

No, but guests can enjoy a sauna at this hotel.

Does Vitoria Palace Hotel have a restaurant that serves breakfast?

Yes, Vitoria Palace Hotel serves free buffet breakfast each morning from its restaurant.

Does Vitoria Palace Hotel allow pets to stay free of charge?

No, pets aren't allowed at Vitoria Palace Hotel though service animals are welcome.

Are there connecting rooms at Vitoria Palace Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Vitoria Palace Hotel?

The closest major airport to Vitoria Palace Hotel is Mossoró Airport (MVF), which is 4.5 mi away (11 minutes by car).

Are there rooms with balconies at Vitoria Palace Hotel?

No, you won't find guestrooms with balconies at Vitoria Palace Hotel.

Does Vitoria Palace Hotel have a wedding venue on site?

There are wedding services available at Vitoria Palace Hotel if that's in your vacation plans.

Vitoria Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 134 out of 212 reviews
Rating 8 - Good. 49 out of 212 reviews
Rating 6 - Okay. 17 out of 212 reviews
Rating 4 - Poor. 11 out of 212 reviews
Rating 2 - Terrible. 1 out of 212 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faltou água em alguns momentos e o chuveiro ou é quente demais ou gelado demais.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bom, para negócios
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto amplo, bem confortável
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã ótimo, academia ruim e piscina simples.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, só falta preparar um pouco mais o colaborador que fica atendendo no café da manhã. Deixa faltar mantimentos e responde com a cara fechada
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funcionários educados. Limpeza ok, banheiros ok.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente hotel em todos os aspectos, atendimento muito também
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Equipe top
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Além das comodidades o café, bom e pratico
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Muito bom o ambiente, quarto super confortável
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
As instalações deixaram muito a desejar.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Disliked: Cleanliness
Positivos: A pousada é linda, charmosa, aconchegante. Quarto escuro garantindo uma ótima noite de sono, boas toalhas, espelhos, secador de cabelos, porta xampu, toalheiro, quatro travesseiros. A piscina é bastante convidativa. O café da manhã é bastante variado. Tudo perfeito. Eu daria nota 10 se não fosse por alguns detalhes que os administradores podem resolver. Negativos: Eu estava de passagem de uma viagem mais longa e estava levando muitas coisas no carro, inclusive plantas ornamentais. No check-in não nos informaram que havia um estacionamento coberto. Outro ponto negativo foi o chuveiro (fiquei no quarto 343). O chuveiro era muito fraco, a água caia toda espalhada e muito próxima da parede. Sem condições de lavra o cabelo. Mas o pior de tudo foi que o lençol de cima da cama estava visivelmente sujo. O lençol de cima não foi trocado. O lençol de elástico aparentemente estava limpo, mas fiquei na dúvida se este e as fronhas também tinham sido usados. Como o lençol de elástico, pelo menos aparentemente, estava limpo, tirei o lençol sujo e usamos a colcha. Uma pena porque gostei muito da pousada e ia dar nota 10. Espero que a gerência chame a atenção da camareira responsável pela limpeza do referido quarto, porque a pessoa chegar para dormir e encontrar uma cama com lençol visivelmente sujo é muito desagradável.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfeita

Funcionários gentis e educados, me senti em casa.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia! Fiquei muito satisfeito com minha experiência neste hotel. Tudo estava novinho, transmitindo conforto e cuidado. As toalhas e os lençóis eram de ótima qualidade, muito limpos e cheirosos. O café da manhã foi um verdadeiro destaque – variado, saboroso e bem servido. Com certeza voltaria e recomendo a todos que buscam hospedagem de qualidade!
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Negocios.

Necessita manutenção nos quartos para remover mofo. E manutenção no ar condicionado
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Disliked: Staff & service
Mal atendimento. Não recomendo.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo ótimo, só o ar condicionado poderia ser um mais moderno para ficar no mesmo nível do hotel.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tem terminal pra carregamento de carro elétrico
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Tranquilo

Fui a trabalho passei pouco tempo no hotel. Tudo limpo e funcionando, atendimento atencioso, como sempre. A academia é péssima, equipamentos velhos e poucos, considerem não utilizar.
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

PODE MELHORSR

O hotel é bem localizado mas está faltando ser atualizado na parte de infra estrutura e conforto. O as condicionado n funcionava direito e as roupas de cama e banho são ruins.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mais ou menos As roupas de cama tem um cheiro ruim Muitos pernilongos Ja o restaurante, se for pedir carne cuidado com o ponto,pois eles nao sabem a diferença entre: ao ponto e sola de chinelo.
Stayed 3 nights in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Atendimento

Já faz um tempo que observo a equipe de recepção atender sem cortesia, mecânicos e indiferentes aos hóspedes
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo atendimento de todos funcionários! Quarto amplo e bem iluminado. Banheiro amplo e muito limpo. Restaurante do hotel muito bom.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estava a trabalho na cidade, e costumo trabalhar a noite no quarto, o espaço do quarto era excelente! Bem iluminado, cama e travesseiros muito confortáveis. Restaurante do hotel muito bom! Todos funcionários que me atenderam extremamente atenciosos e gentis!
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Hotel muito bom, estacionamento, Wi-Fi ótimo café da manhã
Stayed 1 night in Aug 2024