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Mercure Ostrava Center Hotel

4.0 out of 5.0

Recent guest reviews

My stay as always was very good and the staff were very helpful from the front desk to the bar and restaurant. My room was very spacious, clean, tidy and somewhere nice to relax after a hard day's work.

Okay, I am not the easy one when on travel as I go all over the places but the Mercure in Ostrava is really a great place. Rooms are very comfortable without being over the top. All is super clean and most of all, the crew is just so nice, you just can’t help smiling. Bar and restaurant team are great, reception desk is ready for help... what more can you ask for. In addition you have courtyard parking... that’s a win for me.

Located in the center of Ostrava, 10 minutes walk from their main square. Historic and very spacious building. Leveled access is from the basement so if you with a stroller or suitcase keep that in mind.

Located in the heart of Ostrava, close to restaurants and bars.. This hotel offers it all.. Great staff from the moment you walk in. Nice bar to enjoy your welcome drink and visit with friends.. Rooms are very quiet and comfortable and extremely clean.. I love the way they refurbished an old building into a really nice hotel.. Next time in Ostrava I will definitely be staying here.

Loved my stay at Mercure Ostrava Center. The rooms are huge and clean with very nice bathrooms. The staff is very proffersional and very service minded. Location is perfect in the close proximity of all things of interest. Breakfast is perfect

Our family (one adult and two kids ages 7 and 11) stayed here for a two-night weekend in January. The public spaces in the building are quite nice. It has original windows and decorative tile on the stairwells, which add a nice charm,. The hotel staff was friendly. We ate in the restaurant for dinner one night. The kitchen was open until 11pm, for which I was grateful because we arrived late on Friday night and were starving and didn't want to wander out into the night with the kids to find food. The meal was pretty expensive for what it was (baked chicken was approximately 250 CKZ, if I'm remembering right), but it was well-cooked and tasty and I was grateful that we could feed the kids without leaving the building. The breakfast was fine--ours was $20 per adult as an add-on to the room rate and the kids ate free, and at that rate it was just about worth it. There were espresso machines, a man making eggs and omelets to order, three warming trays of sausage, tomatoes, beans, hard boiled eggs, etc.. We had one of the "privilege suites." The name is a little ridiculous but the room was pleasant enough. The room was a single open room, slightly larger than an average hotel room. It had a double bed and also a pull-out couch for the kids which let the whole family fit easily in one room. The sofa bed was surprisingly comfortable. The room also had a TV, minibar (stocked with two waters, two beers, two cokes, and an orange soda), and a fancy Nespresso coffee maker. In the "privilege suites" the coffee and the contents of the mini bar are free. The bathroom was recently and tastefully remodeled. It had a nice shower with a rain shower head, but no bath tub. The main room had furniture and carpeting that was fine, new enough, clean enough, but not particularly memorable. Our room (423) had a nice view of the park across the street. Privilege suites come with access to the "privilege lounge." This is a room with a computer, an iPad, and snacks and drinks. They have simple sandwiches, rolls, meat and cheese, soda, water, coffee, and yogurt available all day. My one complaint is the parking. The hotel has a lot that charges 340czk per day which seems quite expensive. We probably should have investigated parking somewhere else in town, but I ended up paying their fee and parking there for the convenience. The overall experience was just fine. Considering that this is in a smaller town in the Czech Republic, and that we only paid $150 per night, I have no complaints. It was absolutely worth the cost.

I am very happy about this hotel. Receptionists make me feel special and everything was good (room cleaness,breakfast,gym,hotel location).I would just improve quality of room furniture and I would make room more modern. I will go back to this hotel because I was very satisfied about it. Thank You and see You soon!

Great location in the center of Ostrava. The hotel building has nice art deco touch, originally built in 1920ties, but recently reconstructed. The rooms are spacious, shower we had was clean and comfortable. The breakfast selection is able to satisfy anybody - vegan or kids. The staff gave us welcoming feel, as did the privilege lounge services. Ostrava is great place to visit to see the industrial heritage, mining museums, but there are also several art galleries worth of the visits. And the kids will love the Science center.

I stayed in three four stars hotel in Czech, but it was the best. The breakfast was very good. The rooms are very clean. One of the best 4 stars hotel that I have stayed in. The reception is very welcomed. I like it so much and I would like to stay in again when I come to Ostrava.

The hotel offered the best service. The staff were very friendly and always helpful. While it looked like most of the people staying at this hotel were on business, the staff was very willing to give directions to the tourist sites. The room was spacious, clean, and comfortable. We were given access to the privilege lounge which was a nice lounge with complimentary refreshments, snacks, and meals. This was a very nice surprise and much appreciated. The hotel was in a very good location - not far from the main square, restaurants, and tram stops. If ever in Ostrava again, I would most definitely stay here.

Ceskobratrska 18-1742 Ostrava

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour health club
  • Business center

Located within a leisurely stroll of Vodni Svet, Mercure Ostrava Center Hotel is within a 15-minute drive of Ostravar Arena. This 139-room, 4-star hotel has a restaurant along with conveniences like a 24-hour health club and free in-room WiFi. Aquacentrum Olesna and Technical University Ostrava are also within a 20-minute drive of this Ostrava hotel.


This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with breakfast, served for a fee from 6:30 AM to 10:30 AM.


The 139 rooms are soundproofed and have an array of amenities, including minibars, coffee makers, and laptop-compatible safes. Guests can expect to find free WiFi and LCD TVs with satellite channels. Hair dryers, phones, and desks are other standard amenities.

Property features

Guests staying at Mercure Ostrava Center Hotel enjoy a 24-hour health club, a steam room, and free WiFi in public areas. If you drive, self parking is CZK 340 per night, or you can take advantage of the airport shuttle (available on request) for CZK 750 per vehicle one way. The front desk has multilingual staff that can help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 5 meeting rooms, a business center, and a terrace.

Reviews from Trip Advisor

Trip Advisor aggregated rating

95.0% of guests recommend this hotel

Total of 510 reviews