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Mercure Ostrava Center Hotel

4.0 out of 5.0

Recent guest reviews

Lot of positive things to report about this hotel: - good location in the city center of Ostrava - nice layout of the hotel: spacious lobby and common areas (corridors, grand staircase...), there is really a feeling of spaciousness when you stroll around, especially in the staircase of the long corridors - the building and the inner architecture have something of art deco - and sometime may give a "je-ne-sais-quoi" out-of-date impression - all areas are well renovated though - I recommend going for the superior rooms with lounge access on 3rd floor, we paid 21€ extra a night but those rooms are huge. In-room amenities are at par: soft bathrobe, plenty of towels, hairdryer, vanity kit, etc. Very large bed. Double windows filtering the noises from the street. One small fridge with soft drinks free-of-charge (as well as wifi), and a small kitchen with microwave in the room entrance. - efficient staff at check-in - restaurant is pretty decent and offer international food (e.g. duck breast, gnocchis, rabbit, etc.). Very good dining option for Ostrava; very suitable for business diner. On a less positive note, breakfast buffet is no surprise (very same as in all world cities in a four-star hotel), yet the omelette is yummy. All in all, that is a good hotel experience.

A good stay had. Comfy bed. Good shower. Comprehensive buffet breakfast with live egg station. Friendly and accommodating staff. Decent breakfast times and check out time. There's nothing not to like for a brief stop. Good clean and comfortable without being over flash. Value for money? I don't know as work paid for it.

A near perfect experience. We had a spacious room, clean and modernly furnished. It included coffee machine, two TVs (with free HBO), free mini-bar, and separate air conditioning in every room. Despite being in city center, it was exceptionally quiet (doubule windows). There were a lot of lovely little touches all over the place. We expected a lot less for this price range. Breakfast was conveniently served from 6:30 up to 11:00, which is a great plus when you have kids who like to sleep late, and it keeps restaurant from being crowded. With superior room we had 24/7 access to privileged lounge, which served free snacks, drinks (both soft and beer), and had nice selection of entertainment machines, which was a nice and unexpected bonus. Service is kind, friendly, and very helpful. Parking is not included, but prices are not steep for city centre. Entrance and exit to parking is quite tight, you should take care not to damage your vehicle.

I would like to express thanks to personal at reception desk.They are very kind,professional and with high level skills. Specially Paula who help me when I needed to do something with documents. Thank you Bostjan

I use this hotel frequently because of business purposes, I'm always satisfied because it is close to work and close to downtown. I can walk from Hotel and enjoy Ostrava's attractions and city atmosphere

It was my first time in this hotel and I'd be very happy to return! Staff at check-in was great, I really mean it. Nicest recepcionists I ever met in the Czech Republic. Building is stylish, room is modern with some atmosphere from old times. WiFi was perfect, and also no question about cleanliness. Breakfast was wonderful on the terrace. Moreover, on that morning the hotel sales manager was preparing the wished course for us - good service and good marketing ;) Thanks for it.

Clean, friendly place with decent breakfast and polite staff. Always a pleasant experience. Car parking spaces limited. Rooms are clean and Reception is always friendly and helpful. Try the premier room as they come with lounge access. Free WIFI through out the hotel.

I regularly stay here on business because of the location, on-site parking, friendly and attentive staff who make me feel welcome and good quality, comfortable rooms. The bar and restaurant offer good food choices if you're too busy or want to spend time catching up with friends on social media using the decent Wi-Fi connections. The hotel has a gym and bicycles to use to explore the city centre which I may give a try on my next visit!

A very nice hotel, with excellent and super friendly staff. You can not find anything better in Ostrava. The rooms are large and very clean, the breakfast buffet is reasonable, the gym is just about right. Nothing to complain about really.

Just what you need for a business trip. Quite central, spacious and quiet room with enough place To work, a comfortable bed and a very functional bathroom. Hotel is spotless, personal efficient and courteous and the restaurant can "save you" if you are lazy or need food at unusual hours. Good value for money

Ceskobratrska 18-1742 Ostrava

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour health club
  • Business center

Mercure Ostrava Center Hotel is a short stroll from Vodni Svet and Ostravice River. This 139-room, 4-star hotel has a restaurant along with conveniences like a 24-hour health club and free in-room WiFi. Also nearby are Lower Vitkovice and Ostravar Arena.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with breakfast, served for a fee from 6:30 AM to 10:30 AM.


Rooms

The 139 rooms are soundproofed and have an array of amenities, including minibars, coffee makers, and laptop-compatible safes. Guests can expect to find free WiFi and LCD TVs with satellite channels. Hair dryers, phones, and desks are other standard amenities.


Property features

Guests staying at Mercure Ostrava Center Hotel enjoy a 24-hour health club, a steam room, and free WiFi in public areas. If you drive, self parking is CZK 340 per night, or you can take advantage of the airport shuttle (available on request) for CZK 750 per vehicle one way. The front desk has multilingual staff that can help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 5 meeting rooms, a business center, and a terrace.

Room options

Privilege, Suite, 1 Double Bed

Full 1 | Sleeps 4

Privilege, Superior Room, 1 Double Bed

Full 1 | Sleeps 4

Privilege, Superior Room, 2 Twin Beds

Twin 2 | Sleeps 4

Standard Room, 1 Double Bed

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

95% of guests recommend this hotel

Total of 467 reviews