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InterContinental Resort and Spa Moorea

4.0 out of 5.0

InterContinental Resort and Spa Moorea

4.0 out of 5.0

Recent guest reviews

The Intercontinental was a lovely hotel, but my experience was darkly shadowed by the Dolphin Center. The animals were in captivity in such a tiny space. They were bored, sad, and lethargic. They did not have enough space, and the Center was clearly run for profit. I could not believe how many tourists ignorantly took selfies with them, but did not notice the obvious suffering in front of them (I suspect that people think all dolphins are perpetually happy because of the "smile" their faces naturally make, but these dolphins were not.) If you care about animals, I would boycott the hotel because of the depressing and awful conditions the dolphins were kept in. There are many opportunities to see the dolphins in the wild around French Polynesia, free as they should be. I wrote to the hotel and notified them I will not stay at any Intercontinental hotel again worldwide until this Center is closed. I heard other guests also say that their stay at the Hotel was darkened because of the Center, even if many people ignorantly were focused only on getting a good picture with them to send to friends. It was suffering for $$$.

Upon arrival, we had to wait to check into our room but was fine. We dined by the pool in the meantime and were constantly pestered by the feral chickens roaming the restaurant (the staff made no attempt to move them on). The food was actually quite good (a skirt steak dish and shrimp dish). We stayed in a small cabin on the inner lagoon of the hotel. The cabin was spacious with a large bathroom and bedroom and living room. The porch faced out to the lagoon but the beach was nothing but rocks and no sand. Really hard on the feet. When I went to bed, I pulled back the mattress cover by mistake and the bed was covered in sand and had mysterious brown stains which were disgusting. Apparently they only change the bottom sheet for new guests. Also the air conditioning was spotty at best. The pool was fine but quite crowded with children and not a place to sit. The pool bar service was spotty at best and offered drinks with practically no alcohol. The hotel also offered kayaks and other water equipment provided by a surly man. The staff at this hotel seemed very unhappy and were not friendly to the guests. The one exception was the exceptional concierge Josiane. She really was friendly and helpful with all and helped arrange activities for us. The hotel has some sort of feud with some of the local restaurants so they cannot reserve all restaurants on the island (perhaps only the ones who give some sort of percentage to the hotel). The over water bungalows were undergoing renovation at the time. This hotel is an average resort for Moorea and I think is very friendly for families with children but not so much for couples. The price is affordable but not indicative of the Intercontinental hotels overall. I would try another resort if returning to the area.

We arrived at the hotel after a magical day swimming with sharks and stingrays. And the day only got better. The front desk staff member was very friendly, thanked us for our loyalty to the IHG brand, poured us a welcome drink, and informed us that we had been upgraded to a premium overwater bungalow. After my very poor experiences at a neighboring hotel of a competing brand, I was almost disoriented by the impeccable hospitality of the InterContinental Moorea. We visited the turtle sanctuary on way to our room and smiled as a baby turtle waved at us. (Technically, he was swimming, but in paradise, baby turtles wave hello to you as they swim.) We watched the sunset from our deck as beautiful angelfish swam in the coral below. While the breakfast buffet had fewer choices and less local cuisine than at the aforementioned neighboring property, the food here at the InterContinental was very good. The Fare Hana Restaurant was also the most vegetarian-friendly restaurant that we found on Moorea. (The vegetarian menu isn't posted, but there is a full vegetarian available once you are seated.)

We spent 4 enjoyable nights at the InterContinental Moorea Resort & Spa. The rooms are clean, quiet and spacious. We stayed in a traditional hotel room, not the partial overwater bungalows that they also offer. The staff is helpful. They offer free use of snorkel gear and kayaks. The grounds have a lot of amenities, two restaurants, a small fitness center, a helpful concierge, a dolphin center and a turtle rehabilitation center. The breakfast buffet (included with room) had plenty of variety to offer and the food was high quality. We ate a lunch and dinner at the hotel's less formal restaurant (one night was out under an umbrella). The fish dishes we ordered (Tuna/Mahi Mahi in vanilla sauce!) were very tasty. They offer a special luau dinner twice a week. We didn't go because it seemed kind of pricy, but we watched part of the show from the sidelines for awhile one night. It seemed like your typical luau performance. At this point the dolphin center is closed, so you can't interact with the dolphins, but you can still see them swimming around. There is a free mini-presentation by one of the turtle rehabilitation volunteers each morning at 10 am when they feed the turtles. It's a quick 10 minutes, but interesting. The property has its own lagoon area that you can swim and exercise in. It was really fun exploring the property via kayak (even if we couldn't keep the kayak going straight). The fitness center is not large, 1 elliptical, 1 stationary bike, 1 treadmill, 1 rowing machine, and some free weights. We went early in the morning. Sometimes we had to wait a little while and other days we were the only ones in there. I would stay there again if I ever went back to Moorea.

Stayed at this property on my honeymoon 18 years ago, and nothing has changed. Literally. To be fair, they are in the process of renovating. With that said, the resort is TIRED! A bit shabby looking. I did walk by a bungalow that was renovated, and it looks gorgeous, and the new pool looks great. I will say that the majority of the service was fabulous, and they were trying to make up for the lackluster accommodations. The grounds and the lagoon are just beautiful. Very peaceful place to be. Other than some serious delays at dinner with food orders, and a grumpy gus at the towel hut, we had a great stay. As others have mentioned, the majority of the over the water bungalows are not truly out of the water (the ledge of the unit hangs over the water for a few feet). Knowing this from our honeymoon, we still chose this unit, and our boys had such a great time feeding the fish and looking at the coral from our unit (couldn't swim, too shallow and too much coral). Glad we went to the four seasons in Bora Bora after our stay here, and not before. I am sure that the resort will look amazing after the refurbishment is completed, and would come back to see it!

We stayed here for 5 nights in a Lanai Room and it was just fantastic. We had the best view - I think all rooms have great views. I personally think our view was better than most of the beach bungalows. The resort is large. Pool and pool bar has been renovated and the rest of the resort is undergoing renovation but the renovations did not affect our visit at all. The staff are friendly. The food was lovely. Breakfast buffet had every possible option imaginable. I am a vegetarian, bordering on vegan, and I never had any trouble finding anything to eat. The rooms are lovely, very traditional and appealing. I couldn't work out whether our room had been renovated or not. I don't think it had because the plug didn't stay in and the shower head didn't stay up, but that really wasn't a concern for us at all. The grounds are lovely, town is a short walk away. We hired electric bikes and rode around the island in a day. It was definitely worth it. I would definitely stay here again.

This property is about 30 minutes drive from the ferry landing. We rented a car at Avis at the ferry landing and had it the whole stay to explore the beaches, hike and try different restaurants. We stayed in a premium overwater bungalow for 4 nights during May 2019. We had one of the only bungalows that was truly "over water" while most of the others were on a piece of land with only the front porch over water. Not sure how much this really matters but some people seem to care about it. Ours was nice because it looked out into the ocean with unrestricted views of the sunrise each morning. Some bungalows looked out over other bungalows but hopefully those were cheaper in exchange. We were very happy with the room which was comfortable and clean with nice linens and great AC. The bedroom/bathroom could be separated from the living room with a pocket door if you are on a different sleep schedule than your partner. Plus you could go out on your deck as well. The bathroom was nice with a separate toilet area, shower, tub and double sinks. The only thing that was missing that would have been nice was a small refrigerator. We were given one 1L bottle of water per day for free. You could buy snacks and drinks at the store across the street. We could go snorkeling right off our bungalow and swim through the resort's canals. We enjoyed having the dolphins and sea turtles on site to visit as well as a small gym with some weights and cardio machines. The grounds were beautiful even with the construction going on. They were working on the main restaurant, some bungalows and the roof of the main building. We stayed Thurs to Mon and they did not do construction on the weekend so our exposure to it was limited. Even when they did construction it seemed that they were making less noise than typical on a construction site (quieter air compressors?). The construction did not impact our visit and we got a kick out of watching the guys moving some steel beams around one day (talking and probably swearing in French) and seeing their boat pass our bungalow when they were coming in or leaving for the day. The concierge was great when arranging tours. We took the transparent kayak tour with Apelina. She met us right at the resort with the kayaks and was awesome! We snorkeled with stingrays and black tipped reef sharks and then kayaked/snorkeled on a private motu. We loved the 2 swimming pools which always had seating and you could find chairs in the shade. The smaller, deeper infinity pool never had kids in it as they played in the larger pool with shallower areas. The trees around that pool provided some shade at times. The prices at the pool restaurant seemed ridiculous for lunch ($25 US for a hamburger) although dinner prices were in line with what you would pay at a similar restaurant offsite. We did not eat any meals at the resort other than the breakfast buffet but talked to a couple who said the food was good. We had excellent casual meals at Le Motu (Pizza and Poisson Cru, Sashimi, Tuna Tartare) and Restaurant Tiahura (Grouper and Parrotfish) right down the street and also right across the street at Holy Steak House (Tuna Kebobs and New Zealand Rack of Lamb). We also stopped at the Le Lezard June Cafe food truck for take out food one night (Beef Stroganoff and Steak Frites). Everyone was so nice and friendly at the restaurants. Food is very expensive in French Polynesia so there are no bargains. The daily breakfast buffet which we bought ahead of time for an add-on to the room price of about $40 US for 2 people was worth paying for. Huge selection of food although the quality was only about average. Each morning at breakfast they gave us a bill which was "waived" showing the cost of over $80 US for 2 people for the buffet which would not be worth paying that much for. Chickens would come through the open windows and steal people's breakfast which was entertaining! I'm not sure if the price goes up when there isn't construction but you couldn't beat this place for the price we paid. The Hilton up the street wanted more than double for a similar room. The service level at this hotel is pretty hands off - they were there to help if you wanted but they didn't dote on you as much as you might expect at a resort like this.

At this hotel I stayed in a basic lanai room (room 172), located in the 2 story hotel building. The hotel also offers beach bungalows, bungalows with private plunge pool and overwater bungalows. Note that the overwater bungalows here are not built out on a long pontoon the way many hotels have done it, but are built more on land with just the deck over the water. You can still swim off of them but they are not entirely over the water, if that matters to you. My room was average for what I expect to find in a hotel. There was construction going on in the lobby at the hotel and in some of the overwater bungalows. The construction didn’t affect my stay at all—in fact I barely noticed it. If you are interested in the spa, that was closed but they said they could arrange in room or off site treatments for those who wanted it. The grounds of the hotel are very extensive and have so many beautiful flowers and plants of all types. Walking around exploring the grounds was a highlight of my stay. There is also a turtle rescue center and a dolphin center on the property as well. While I was there, the property never seemed crowded and it was always easy to find a chair on the beach or at the pool. The sunset viewing from the pool and beach area is spectacular. They have kayaks and paddle boards available for guest use as well. You can snorkel off the beach or in some of the channels among the resort grounds. They have grown coral in some places and there were quite a few fish; I even saw an anemone and clown fish. For food service there is a pool bar and several other restaurants as well. Breakfast is served in the second floor restaurant and this is also where the Tahitian dinner show is held. There is a lower level patio restaurant that serves dinner as well. There is also an offsite restaurant—Holy Steak located a 5 minute walk up the driveway; I recommend an evening there. The concierge service was helpful for making arrangements. I had already booked my activities ahead of time online, but used the concierge to make dinner arrangements and taxi rides. I would not hesitate to stay here again for a nice relaxing stay on Moorea.

We stayed four nights prior to a two week cruise. The location is fantastic, with great mountain views and magnificent sunset views. This was a wedding anniversary vacation, and we were expecting it to be somewhat expensive, but worth the extra cost for all of the expected amenities. Unfortunately, the hotel has been under a lengthy renovation. The spa, most over water bungalows, and the dolphin experience were closed and construction was at times quite noisy. The reception area was relocated and the nearby construction noise was cause for avoiding this area during our entire stay. We asked about any options due to the inconvenience and were not provided any. Our beach bungalow was located away from construction with an exceptional view of the ocean and nearly nightly memorable sunsets. We loved it! The breakfasts were far more expensive that we ever expected. We found out later from other guests that they were given free breakfasts due to the inconveniences, but we were not informed of this during our stay. Paying nearly $84 for two persons for breakfast is in my opinion outrageous. This is particularly true since the food was served with open doors and window and flies and the resident chickens on the grounds were everywhere. Eating breakfast and having a chicken jump up on the table was NOT acceptable. The floor had chicken droppings on it, which didn't help the dining experience. I made my opinion of this problem known to the reception desk, but received no feedback from management. The breakfast buffet food was placed in several spaced locations over a large area to serve all of the guests, as this was the only breakfast location. However, food was often not restocked or was no longer warm. Staff were minimally friendly, which is difficult for me to write, as Polynesia is well know for its friendliness. I have to also write that dinner service was also a disappointment. Service was mostly just okay, and there were several of the staff who were wonderful. The food was not what was to be expected for this luxury resort and I would recommend that if you stay in this beautiful location you find places outside the resort to dine. I rated this resort a FOUR strictly because of its location and our particular ocean front bungalow. The island of Moorea is in our opinion one of the most beautiful in the world, and we revisited it because of that.

This is a very nice over water shack. Mine had a slope as in sinking so the door didn’t open all the way. When I place my glass of wine on the table it slid from one side to the other. The AC was on full time making the room comfortable but it had open screened windows so the cold air when to the environment not very efficient. Great view nice lay out turtle conservatory recovery center was a nice touch. But I don’t like to see dolphins in a pen.

Thiahura Moorea-Maiao Windward Islands

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located within a 5-minute walk of The Sea Turtles Care Center, InterContinental Resort and Spa Moorea is within 2 miles (3 km) of Tiahura Beach. This 140-room, 4-star resort has a private beach, a full-service spa, and 3 restaurants.


Dining

There are ample dining options with 3 onsite restaurants, including Fare Nui, which specializes in international cuisine. Order from room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

A 32-inch LCD TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a furnished balcony or patio, a minibar, and a coffee maker.


Property features

Guests of InterContinental Resort and Spa Moorea have access to a private beach, a full-service spa, and an outdoor pool. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this beach resort include a 24-hour fitness center, outdoor tennis courts, and free WiFi in public areas.

Room options

Junior Suite (Bungalow)

King 1 | Twin 2 | Sleeps 3

Junior Suite, Overwater (Bungalow)

King 1 | Twin 2 | Sleeps 3

Junior Suite, Overwater (Premium Bungalow)

King 1 | Twin 2 | Sleeps 3

Junior Suite (Premium Beach Bungalow)

King 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

85.0% of guests recommend this hotel

Total of 2976 reviews

InterContinental Resort and Spa Moorea

Thiahura, Moorea-Maiao, Windward Islands 98729