4/10 Poor
Michael B., Concord, CA
Sep 30, 2024
Disliked: Cleanliness
Disappointing
The property is a shotgun style layout.
We had registered as 4 adults. When we arrived there were only enough bath towels, wash cloths, hand towels and kitchen towels for 2 adults. We contacted the property manager when we arrived and it took him 3 days to bring more bath linens, In the meantime we had to go out and purchase some items.
On the last 2 days the power in the master bath would not work, primarily the lighting. We contacted the property manager and did not hear back from him until we were at the airport leaving. We did check the breaker box and all was OK there. I believe that there is faulty wiring.
The backyard grounds were littered with garbage. They could keep this cleaner. The front walkway could use a regular raking as one could have a bad slip walking in and out.
The closet space is poorly designed and it was very difficult to hang anything up. It was obvious that the owner has never stayed here to test out the facility.
A guide for the operation of the television would have been helpful, also.
The kitchen and dining area were fine as were the supply of dishes and utensils. The refrigerator was very good.
The neighborhood was quiet and interesting.
Had the property manager been more efficient we may have been able to provide a a better rating. But the price is not reflective of the property. It is overpriced.
Michael B.
Stayed 6 nights in Sep 2024