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Recent guest reviews

I LOVE THIS PLACE . FORM THE STAFF, TO THE GROUNDS, THE SERVICE . IT IS DEFINITELY ONE OF THE BEST RESORTS I HAVE EVER VISITED. THE LOCATION WAS BEAUTIFUL WITH AMAZING VIEWS OF THE VOLCANO FROM EVERY DIRECTION. THE LOCATION AS FAR AS VISITING THE WATERFALL IN LA FORTUNA AND THE HANGING BRIDGES WAS SO CONVENIENT. AND IF YOU WANT TO GO ON THE RIVER AND HORSEBACK RIDING, ROCK CLIMBING, TUBING, ECT ALL IN THE RESORT!! I WILL DEFINITELY GO BACK. IT WAS A TREAT , THE SPA WAS AMAZING AS WELL AND THE FOOD WAS 5 STARS!!!

This property was breath taking from the volcano view , hot springs, restaurants, monkey slide, resort excursions, and the staff. I am definitely going to do another trip in the future.

The whole experience was amazing everything was awesome from the property to the food. Can not wait to go back again

This property was Paradise! The hot springs were amazing. Club Rio was a blast. The concierge team was too notch. Also, the service we received was top notch.

We loved every thing about the property. The hot springs pools were amazing. The only bad thing is the ride from the airport. It’s takes 2.5 hours to get there by car. I recommend the helicopter ride instead.

This place is gorgeous! Photos don't do it justice. Both the property and the views were amazing. Also the unexpected free laundry facility near our room was so helpful in the rainforest. Meals were all delicious. Staff was everything we could ask for.

By far the best hotel in Arenal! The springs are amazing , and so much to do for couples or for families with kids . The staff is super accommodating. We will definitely be back!

This hotel is amazing the staff the rooms this is my third time here and I love it the only thing the breakfast is the same breakfast everyday they have to change a little bit the breakfast

from the Hotel to the staff everything was wonderful

Nice hotel. !!!!! I will stay at the hotel in a further!!!

Beautiful view of Arenal volcano from this resort.

If you understand there's a great chance it's going to rain and you may never see the volcano than you will love this place.

I hav stayed all over the world a lot of places. From hotels to hostels. This place was the best I have ever been. Amazingly helpful staff. Great activities and amenities. Best bang for the buck I’ve ever seen. Thus even upgraded us for free to a giant three bedroom suite. Wow!

We LOVED our stay at the Springs. We stayed at the sister property- Peace Lodge the first night of our honeymoon and couldn’t imagine a more magical place - The Springs might be even more amazing!! The attention to detail is incredible, every room & pool in this giant Resort is impeccably clean, the views and sounds and ambiance is perfection everywhere you go. We enjoyed club rio (at the resort) animal reserve tour & horseback riding ... next time we will rock climb & tube down the river!! The rain in the rainforest is so romantic & the perfect weather for the 20+ Natural hot spring pools!! This place is like heaven on earth- we are already planning our next trip!!

Warm welcome and we got free upgrade. Very clean. Spa needs some work.

My girlfriend and I spent a week at La Fortuna and decided to stay at different hotels/resorts in the area to get a feel of everything for the next time we visit. We are entrepreneurs in our late 20's from NYC and we love traveling as much as we can and are not picky at all. Let me just say that our experience at this hotel was absolutely terrible, I don't even know where to start. The entrance to the hotel is fairly hidden and consists of a couple mile stretch of terrible unpaved roads with so many potholes that a 4x4 should be recommended. This feels like part of the tourist trap strategy this resort aims for, making it super inconvenient to even leave/ re-enter, forcing guests to spend all time/money inside the facility. The food is very pricy and is very bland and barely a step up from a cheap diner or an Olive Garden... Yes, there are activities to do within the resort but everything costs about double as it would cost in town and excursion times are much shorter. The service is alright but one of the older female employees working at the main desk was absolutely abhorrent, besides providing very subpar assistance, she completely humiliated us during checkout, assisting multiple people behind us until we had to speak up. She held us in line and called roomservice to inspect our minibar to inform us that a milk is missing and that we must settle the account for $3.50 before we can leave acting snobby like we stole it and tried to run away.. what a joke. GO TO TABACON

It was our first time in Arenal and the hotel is the perfect place...

Arenal, 9 Km West Monterrey Alajuela

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

The Springs Resort and Spa at Arenal places you within a 10-minute drive of popular sights such as Arenal Volcano National Park and Arenal Natura Ecological Park. This 74-room, 5-star resort has 15 outdoor pools along with private in-room spa tubs and 5 restaurants.


Dining

Enjoy dining at Tres Cascadas, one of 5 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 11 AM.


Rooms

The 74 rooms have an array of amenities, including private spa tubs, furnished balconies or patios, and iPod docks. Flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer jetted tubs, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Refrigerators, minibars, and coffee makers are also standard.


Property features

Guests of The Springs Resort and Spa at Arenal have access to a full-service spa, 15 outdoor pools, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for CRC 96000 per vehicle one-way. The front desk has multilingual staff that can help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury resort include a fitness center, a spa tub, and a sauna.

Room options

Vista Guest Room

2 Double Sofa Beds | 1 King Bed | Sleeps 4

Family Suite

2 King Beds and 2 Twin Sofa Beds | Sleeps 8

Vista Grande Guest Room

1 King Bed, 1 Twin Bed and 1 Double Sofa Bed | Sleeps 6

Alta Vista Guestroom

1 King Bed | Sleeps 4

Guest reviews for The Springs Resort and Spa at Arenal

Everyone (25) Couples (9) Family (3) Friends (1)
5
Partner Couples

I LOVE THIS PLACE . FORM THE STAFF, TO THE GROUNDS, THE SERVICE . IT IS DEFINITELY ONE OF THE BEST RESORTS I HAVE EVER VISITED. THE LOCATION WAS BEAUTIFUL WITH AMAZING VIEWS OF THE VOLCANO FROM EVERY DIRECTION. THE LOCATION AS FAR AS VISITING THE WATERFALL IN LA FORTUNA AND THE HANGING BRIDGES WAS SO CONVENIENT. AND IF YOU WANT TO GO ON THE RIVER AND HORSEBACK RIDING, ROCK CLIMBING, TUBING, ECT ALL IN THE RESORT!! I WILL DEFINITELY GO BACK. IT WAS A TREAT , THE SPA WAS AMAZING AS WELL AND THE FOOD WAS 5 STARS!!!

By on Feb 19, 2020

5
Partner Couples

This property was breath taking from the volcano view , hot springs, restaurants, monkey slide, resort excursions, and the staff. I am definitely going to do another trip in the future.

By , from Florida on Jan 13, 2020

5
Everyone

By on Dec 20, 2019

5
Partner Couples

The whole experience was amazing everything was awesome from the property to the food. Can not wait to go back again

By on Nov 18, 2019

5
Partner Couples

This property was Paradise! The hot springs were amazing. Club Rio was a blast. The concierge team was too notch. Also, the service we received was top notch.

By on Sep 29, 2019

5
Everyone

By on Aug 1, 2019

Review comment responded on Aug 5, 2019

Thank your for your review!

5
Partner Couples Friends

We loved every thing about the property. The hot springs pools were amazing. The only bad thing is the ride from the airport. It’s takes 2.5 hours to get there by car. I recommend the helicopter ride instead.

By on Jul 31, 2019

Review comment responded on Aug 5, 2019

Thank you for your review! We agree the heli flight would be a lot better but we do enjoy the views during the drive! Thanks again!

5
Family

This place is gorgeous! Photos don't do it justice. Both the property and the views were amazing. Also the unexpected free laundry facility near our room was so helpful in the rainforest. Meals were all delicious. Staff was everything we could ask for.

By on Jun 8, 2019

Review comment responded on Aug 5, 2019

Thank you for your positive review fo our resort! Were happy to hear you enjoyed everything at The Springs! Pura Vida!

5
Partner Couples

By far the best hotel in Arenal! The springs are amazing , and so much to do for couples or for families with kids . The staff is super accommodating. We will definitely be back!

By on Feb 24, 2019

5
Everyone

This hotel is amazing the staff the rooms this is my third time here and I love it the only thing the breakfast is the same breakfast everyday they have to change a little bit the breakfast

By on Dec 1, 2018

The Springs Resort and Spa at Arenal

Arenal, 9 Km West, Monterrey, Alajuela 21007
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