Relax Resort2.5 out of 5.0
Recent guest reviews
My family and I stayed over the Christmas Holidays. It was a very nice place to stay. Staff was very nice and friendly. Location was great. The breakfast was "awesome." Many compliments to the chef. Marsha gave excellent customer service. Thank you Marsha. Many thanks to Andrea the housekeeper for making those animal figures. My sons loved them. I have two suggestions though, new towels are needed and mini-fridge needs fixing. Other than those, we enjoyed our stay and we felt safe there. We would stay there again.
This hotel is a diamond in the rough! We just spent a week there, and had a wonderful time both at the resort and in the city. Although the hotel is aging, it provided everything we needed and at a very affordable rate. This scenic hotel is perched on a hill about 5 minutes from the airport, and features a majestic view of beautiful Montego Bay. We had a beautiful view and the aviaries with multi-colored parrots were a nice feature, but their best asset is the wait staff. Carlton, Clifford, and the front desk personnel were exceptional, and always smiling and willing to help. The owner, Teta even cut me some fresh aloe vera to help with a sunburn. Wow ! Great times. The local people on Hobbs Ave are a treasure as well! Shout out to Stoney, Marci, Shaneka, Leroy, Kayley and all the wonderful hepful people on Hobbs Ave
Very large tropically-landscaped setting with amenities that would accommodate large and small groups, children and seniors. The setting is very private and has apartments, studios, double and single rooms (pool, of course). There are tropically landscaped walking paths throughout the facility. Large groups including children; i.e. reunions and other large gatherings may choose from a variety of accommodations with or without balconies; i.e. 3 bedroom villas and studios with kitchinettes, as well as single and double-bed rooms. The location is very near the airport with shuttle service to airport, beaches, shopping and other towns, such as Ocho Rios and Negril. There is an in-house chef and fully-equipped bar for a variety of meal selections and both alcoholic and non-alcoholic beverages. Relax Resort, Montega Bay, Jamaica truly is a best kept secret!
We had a wonderful experience here... If you are looking for peace and quiet this is where you wanna be. We loved the room but only one thing inside the room messed up the a statics the mini freight. Overall the stay was lovely and the staffs were pleasant.
At the last minute I flew to Montego Bay a day before my Cuba cruise. Called the hotel and was pleased with the nice woman I spoke to over the phone. But everything changed once I got there. Hotel is a short drive or walk to the airport, nestled in a beautiful mountain side location like being in a forest. Rooms were very dated, bathroom was a mess, rusted areas and mangled walls. Bed was ok with lumpy pillows, old 20 plus year old tv set with HBO, but trying to get food was impossible. The next morning I asked front desk staff to call around to other taxi services to find a cab less than $30 one way trip to the cruise port (as promised she would do the evening before), but after one call she refused to call another, telling me "that's how much it costs ", which was a complete lie even after speaking to other staff at the hotel. So FYI if you have one small bag it's only $2, walk to the main street flag a bus down to main bus station and take a local taxi for $1. Easy peezy! I would NEVER stay here again and wouldn't recommend either. Breakfast is only Jamaican food.
We just needed a reasonable priced hotel for our last night in Jamaica before flying home. Did first a wedding in one of the all inclusive resorts and then explored Kingston and hiked the Blue mountain. This was our last night of our adventure. Very close to the airport but a little distance from downtown. Took the hotel because of the free airport shuttle, but then your need to get a taxi for going into town. You do have great view of the Bay and there is a swimming pool to cool off.
There is nothing good to say about this place. Furniture old and dilapidated, small fridge old and rusty inside. Ice shelf had no cover and ice tray hsd no water/ice. Towels were old, rough and worn out. No elevator, if you are on the 3rd floor you have to climb lots of steps. No phone in the room, had to walk to the reception for questions. Breakfast was horrible - only local breakfast - had to pay for American breakfast (expensive) Too far from the Hip Strip and it's $20 US to get into town, which becomes very expensive. I would not recommend!
I highly recommend this place for a family get away. Staff is pleasant. Oshain and Bruce were outstanding waiters in the restaurant. They made our family feel special. The rooms were clean. Need new refrigerators though. Thank you. Langevine Family 6/26-7/11/17
The only reason I am giving them 4 stars instead of 5 is that we paid for the preferred club and could not get any additional liquor in our room past the complementary bottle on arrival. We were on vacation without our kids and enjoy actually being able to sleep/be lazy in the room. Was very frustrating. The resort is gorgeous. The food was good. The spa is beautiful. The pool at the preferred club is very quiet which we appreciated. My husband enjoyed snorkeling in the bay. If you are looking for a real beach you can walk on, this is not for you. The beaches are man made and small but still nice. The staff is all very friendly and helpful.
Absolutely amazing hotel. The staff went above and beyond to accommodate me. Loved the food and entire atmosphere. Will definitely return. I have been travelling to Jamaica for over 30 years and enjoyed this resort. The garden is absolutely breathtaking and pool very clean compared to some hotels in Mobay. Close to airport but quiet. Great gateway for singles, couple's or family's. Loved it.
- Free local cuisine breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Relax Resort places you within 2 miles (3 km) of Aquasol Beach Park and Cornwall Beach. This 37-room apartment has free breakfast along with conveniences like a private beach and an outdoor pool. It's in central Montego Bay and also close to Dead End Beach and AquaSol Theme Park.
Start your day off right with a free local cuisine breakfast, served each morning from 7:30 AM to 10:30 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.
Relax Resort's 37 individually decorated apartments provide furnished balconies, refrigerators, and ceiling fans. Guests can expect free WiFi and 25-inch flat-screen TVs with cable channels. Free toiletries are also standard.
Relax Resort features an outdoor pool, free WiFi in public areas, and conference space. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include express check-in, express check-out, and a garden.
Reviews from Trip Advisor
49% of guests recommend this hotelTotal of 104 reviews