Relax Resort

The only good thing about this place is the wait staff, (one in particular though). The owners of this place is very disgusting they treat there wait staff like sh!t & expect more work for less than nothing. It took me two days to finally realize what was happening there, I stayed there past my time just so I can leave good tips. Really! They are the ones doing all the work they should be appreciated, it hurts my heart to see how they were treated knowing that they are the ones keeping us there & are responsible for returning guests. PLEASE! RELAX RESORT IS NOT THE PLACE TO GO IF YOU WANT TO HAVE A GOOD TIME IN JAMAICA.

Do yourself a favour and do not stay at this so called “resort”. You will be greatly disappointed. The food is absolutely terrible and yes we had plenty of Jamaican food. The rooms are absolutely disgusting nothing is clean and I mean nothing. They got wind of our complaint and treated us like dirt, to the point of smoking in our room when we were out on a tour. Came back and room was full of smoke, doesn’t help when I have a son with chronic lung disease. Windows don’t close and fly screens all busted so you get munched on by mosquitoes all night. They will book local taxis that they have arrangements with and charge you 5 times the amount it’s worth. Beware of sites advertising deals with this place as it’s definitely not a 3-4 star more like a 1. I wouldn’t want anyone else to have to go through what we went through especially with kids. We left as soon as we could and spent an additional $1800 Australian dollars to get out. It’s also to far away from food so it makes it very difficult when they try and charge $40 USD one way to get food via there taxi service. Do yourself a favour and stay at an all inclusive resort

Resort is very convenient to the airport and set on a hillside so bring your walking shoes! The staff is friendly and helpful. Dining for breakfast and dinner is available with great local fare! I would visit again in the future!

Tough to look at website to contact as can’t close trip advisor window. Close to the airport and clean. The biggest problem is arranging a shuttle from the airport. We don’t have phone service and we can’t email due to the trip advisor window.

Odd experience. Very pretty grounds, and while the rooms were clean, they left a lot to be desired. Those expecting a, experience similar to what they will find at their high end resort, or even a mid range hotel in North America will be disappointed.

We stayed here for three nights because our resort was overbooked. The grounds are nicely kept and the flowers are beautiful, but this is the worst service I’ve ever received at a hotel. The front desk workers are extremely snarky and will judge you if you sleep in or want to go out late at night. They are extremely rude and reluctant to help with any task you ask of them. We asked the front desk to call us a taxi and after getting judged for wanting to go out after 5pm (what?!), they called a company that they must have some sort of deal with because the driver came high off his balls and over charged us by 4x the regular cost. As for the restaurant, service is slow, the food is bland, and to top it off, it is really overpriced for a small portion. Our room is ridden with mosquitoes that bite us all night. There is also not room service anytime after 8pm. The showers also may or may not have hot water. Absolutely do not stay here. You can find much better temporary hotels for the same or less.

We stayed at this appartment for six nights in room main house 3. It was very large spacious appartments, with every thing that we needed. It's a little tired around the edges and could do with an update. The staff however were very helpful and polite and knowledgeable. The price we paid was excellent which included breakfast and a shuttle bus to local beach doctors cave and entrance. If you are looking for five this is not the place for you. But if you need a comfortable clean place to stay this is ideal. Very close to the airport, and not far from hip strip. The appartments are surrounded by beautiful tropical gardens. There is a bar on site, but seem very quiet most of the time. I believe that most guest go off site their entertainment. Nice clean pool. Over all I give it 2.5 stars.

This is a nice place if you are in between destinations. The rooms are nice , having a kitchen was very convenient. This can be a much better place if there were more staff to attend to their guests. The pool is nice but don't expect a party vibe at the bar at night, the mood here is very quiet. Juliette, Clifford , and Marvin were very helpful they need more people like them !!!!

Drivers who picked us up from the Airport are the best! Ladies at the front desk are very friendly and helpful. The Housekeeping is immaculate here. 2 thumbs up to the house keeping. The security was patrolling at night! Free shuttle bus to the Doctor cave beach.