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Recent guest reviews

Very close to the airport..nice views from balcony..great for a short stay and a reasonable price. Bathroom walls had a few stains..there was no airport shuttle at the time of my arrival, staff member offered to drop me to the airport when I departed. No food or beverages were. Available to purchase during my stay.

I loved the staff, everyone was extremely nice. I liked the location and the free hotel shuttle to the beach and airport but wished I knew that the beach was that far Everything was very clean but very old too. I didn't like that no one was there so even though they have a bar no one is there and they can't do drinks.

Everthing was good, didnt have any problems. It was a good veiew from airport

Clean and fresh daily tasty breakfast and I'll go back there in a heartbeat

The room was comfortable and clean, the pool was lovely and had a great deep end, The restaurant food was delicious and fast. If you want a place close to the airport, that can provide enough entertainment to stay on the property for a day or two, this is it

Terrible everything. I got bites! Lizard in my room , AC don’t work. Tv small don’t waste your money. No food not even ice

The hotel is a nice, and minimal. No frills or thrills, but you know that when see the price. Office staff was very helpful in finding a taxi to tour us around town for the afternoon. The little hotel restaurant that is on site offers really good food. You can tell it was fresh, and the pool is nice as well. The property has beautiful landscape throughout, and a amazing view of the ocean/airport. Rooms could definitely use updating, but again for the price it was fine. Biggest thing is needed is new mattresses. My mattress feels like trampoline. Overall, I’m pleased for what I paid for. Safe little spot for the night, so I can catch my plane in the morning.

Fairly average. Breakfast was Jamaican and lovely. Nice and quiet get a way.

Relax Hotel responded quickly to my emails regarding airport transfers. Since their shuttle stops at 5 pm, she said she would arrange for a taxi for our extended family of 7 with four suitcases for $15. It wasn't a taxi, but 2 cars for $40. The rooms were not clean. Furniture was old, rickety and dirty. The pillows and bed seemed to be filled with shredded foam. The air conditioner in the bedroom worked well. The dishtowel had food on it and the washcloths were not clean. There was mold in the bathtubs with a long black hair in one. The bedroom sliding door could not be locked. The kitchen microwave was plugged in to a broken socket and had to be moved to the living room in order to use it. The overhead light in the bedroom wasn't working and neither was a nightstand light. The house cleaner switched lamps with the other bedroom. Our included breakfast was decent.

They don't have free breakfast like it says. Restaurant closes at random times. Very clean place. Nice pool.

Internet suck room suck parking lot sucks Food was dry and old. Overall the hotel made me want to catch an early flight out of Jaminca

26 Hobbs Ave Montego Bay Saint James

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Outdoor pool

Relax Resort is located within a few miles (5 km) of Dead End Beach and Blue Diamond Shopping Centre. This 37-room aparthotel has conveniences like a restaurant, a private beach, and an outdoor pool.


Dining

Enjoy a bite to eat at the aparthotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.


Rooms

Each apartment is individually decorated and has an array of amenities, including a furnished balcony, a refrigerator, and a ceiling fan. Guests can expect to find free WiFi and a 25-inch LCD TV with cable channels. The memory foam bed provides a full night's sleep and the bathroom offers free toiletries. Housekeeping is available on request.


Property features

At Relax Resort, guests have access to an outdoor pool, free WiFi in public areas, and conference space. There's limited parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with tours/tickets and dry cleaning/laundry. Other amenities at this beach aparthotel include a business center, express check-in, and express check-out.

Room options

Apartment, 1 Bedroom, Kitchen

2 Double Beds | Sleeps 4

Studio, 2 Double Beds, Kitchenette

2 Double Beds | Sleeps 4

Superior Room, 2 Double Beds

2 Double Beds | Sleeps 4

Apartment, 2 Bedrooms, Kitchen

2 Double Beds | 2 Queen Beds | Sleeps 6

Guest reviews for Relax Resort

Everyone (7) Couples (1) Family (6)
3
Everyone

Very close to the airport..nice views from balcony..great for a short stay and a reasonable price. Bathroom walls had a few stains..there was no airport shuttle at the time of my arrival, staff member offered to drop me to the airport when I departed. No food or beverages were. Available to purchase during my stay.

By , from Atlanta on Jun 21, 2020

Review comment responded on Jun 24, 2020

Hi Tee, Thank you for staying here at Relax Resort and for sending us your feedback we have just recently started operating so we are not fully stocked as yet as we are currently in the process

4
Everyone

By on Jan 23, 2020

Review comment responded on Jan 23, 2020

Thank you for your feedback

4
Family

I loved the staff, everyone was extremely nice. I liked the location and the free hotel shuttle to the beach and airport but wished I knew that the beach was that far Everything was very clean but very old too. I didn't like that no one was there so even though they have a bar no one is there and they can't do drinks.

By on Jan 21, 2020

Review comment responded on Jan 23, 2020

Pleasant afternoon Anonymous, Thank you for your feedback and for staying here at Relax Resort.

4
Family with small children Family

Everthing was good, didnt have any problems. It was a good veiew from airport

By on Jan 21, 2020

Review comment responded on Jan 23, 2020

Thank you for staying here at Relax Resort and for sending us your feedback.

5
Family

Clean and fresh daily tasty breakfast and I'll go back there in a heartbeat

By on Jan 11, 2020

Review comment responded on Jan 12, 2020

Hi Anonymous, We thank you for your review and we look forward to hosting you again.

5
Friends Family

The room was comfortable and clean, the pool was lovely and had a great deep end, The restaurant food was delicious and fast. If you want a place close to the airport, that can provide enough entertainment to stay on the property for a day or two, this is it

By on Aug 19, 2019

Review comment responded on Aug 19, 2019

Dear Anonymous, Thank you for staying here at Relax Resort and for sending us your feedback, has we use each and every guest reviews to help and enhance our hotel where needed. We look forward to welcoming you again in the near future.

1
Family

Terrible everything. I got bites! Lizard in my room , AC don’t work. Tv small don’t waste your money. No food not even ice

By on Jul 9, 2019

Review comment responded on Jul 10, 2019

Hello! Deeply sorry that your experience here was less than pleasurable. These issues weren't reported and thus we could not make the necessary adjustments. However after reading your report we have made steps and are executing them in regards to pest control and appliance maintenance. Thank you for your comment, we use such things to better and enhance the resort.

2
Everyone

By on Jun 24, 2019

Review comment responded on Jun 24, 2019

Thank you for your feedback.

4
Family

The hotel is a nice, and minimal. No frills or thrills, but you know that when see the price. Office staff was very helpful in finding a taxi to tour us around town for the afternoon. The little hotel restaurant that is on site offers really good food. You can tell it was fresh, and the pool is nice as well. The property has beautiful landscape throughout, and a amazing view of the ocean/airport. Rooms could definitely use updating, but again for the price it was fine. Biggest thing is needed is new mattresses. My mattress feels like trampoline. Overall, I’m pleased for what I paid for. Safe little spot for the night, so I can catch my plane in the morning.

By on Mar 31, 2019

Review comment responded on Apr 6, 2019

Thank you for staying here and fo sending me your feedback. I am glad that we were able to make your stay here a comfortable one and in regards to the mattress we are doing some minor work in the rooms and that is one of the item listed to have change.

2
Everyone

By on Jan 18, 2019

Review comment responded on Jan 19, 2019

Thank You

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