Only stayed for one night because Jamaican air traffic control decided to go on strike. The floor in the room was filthy And the room property is outdated. Stayed at the Riu in Ocho Rios for 5 days before this and it’s like I came from the four seasons to a motel 6
No daily room service, be prepared to ask for towels and empty your isn trash
They were under staffed and was not able to provide basic services in due time and sometimes not at all. My second time staying there with same results! Great entertainment for the night time though!!!
There was no bottled water and when you call gest services no one picked up your call and when they do and you asked for essentials thing like water and There's none not once but twice on different days and one person telling you you should go to the gift shop to perchest water how's that all inclusive,not to mentioned the food it sucks ,cold and tasteless, miserable stay.
Staff at the front desk and dining area were very professional. House keepers had the worst and nastiest attitude.
You pay for what you get. Some staff are completely rude but some are really nice and make you feel at home. The property is out dated and not very clean. The only up side I have for this hotel is the small island you walk to at the beach and the jerk chicken hut. The food isn’t so tasty at the buffet.
The pool is very clean and also the property ,easy access to everything.I didn’t like all the birds flying around.
Excellent family resort -great price point- friendly staff- clean beach - kids activities
The staff goes above and beyond to serve the guest, very professional. The hospitality iwas impeccable.
Everything was excellent. The people at the front desk was amazing. They were very kind and helpful. Could not ask for a better crew. The people at the restaurant, the snack bars, gift shops and the bars. Everyone and everything was what I was hoping for. I am definitely going to stay there next year. Five stars for me
Enjoyed the island, snorkeling with my kids, and the wind kept us cool by the east side of building 1 all week. Perfect trip for a family. Pook was great foe the kids, drinks were good and plentiful.
The cow foot was not edible but everything else was fine.The atmosphere was plesant and the staff very friendly. your beach, the area I swam in needs attention - too much mud and sea weed.
Okay, wonderful
Poor property condition, food was less than mediocre and the staff were not friendly especially the women
I was very pleased, will definitely visit here again. Very affordable!! Big up holiday inn
The hotel had alot to offer but not in a consistent manner; Noisy air condition, never had a hot shower, and service was a hit or miss occasion! The facilities were available and unique, but could use more staff training.
We loved the little island away form everything, we enjoyed that alot. The employees were very helpful and always ready to assist you.we would go again we had a great time
Half Moon Golf Course is within 2 miles (3 km) of Holiday Inn Resort Montego Bay All-Inclusive while other popular attractions such as Montego Bay Convention Centre are within 3 miles (5 km). This 518-room, 3.5-star property welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a full-service spa.
Free buffet breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:30 AM. Relish the seafood at SeaBreeze, one of 6 onsite restaurants.
All 518 rooms feature furnished balconies or patios, coffee makers, and safes. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Phones, ironing boards, and desks are other standard amenities.
Holiday Inn Resort Montego Bay All-Inclusive features a private beach, a full-service spa, and 2 outdoor pools. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive property include a children's pool, a 24-hour gym, and outdoor tennis courts.
Only stayed for one night because Jamaican air traffic control decided to go on strike. The floor in the room was filthy And the room property is outdated. Stayed at the Riu in Ocho Rios for 5 days before this and it’s like I came from the four seasons to a motel 6
No daily room service, be prepared to ask for towels and empty your isn trash
They were under staffed and was not able to provide basic services in due time and sometimes not at all. My second time staying there with same results! Great entertainment for the night time though!!!
There was no bottled water and when you call gest services no one picked up your call and when they do and you asked for essentials thing like water and There's none not once but twice on different days and one person telling you you should go to the gift shop to perchest water how's that all inclusive,not to mentioned the food it sucks ,cold and tasteless, miserable stay.
Staff at the front desk and dining area were very professional. House keepers had the worst and nastiest attitude.
You pay for what you get. Some staff are completely rude but some are really nice and make you feel at home. The property is out dated and not very clean. The only up side I have for this hotel is the small island you walk to at the beach and the jerk chicken hut. The food isn’t so tasty at the buffet.
The pool is very clean and also the property ,easy access to everything.I didn’t like all the birds flying around.
Excellent family resort -great price point- friendly staff- clean beach - kids activities
The staff goes above and beyond to serve the guest, very professional. The hospitality iwas impeccable.
Hello Elishia, We appreciate you taking the time to tell us about your stay. We are pleased to learn that you enjoyed our services and amenities and trust that your stay was memorable. We thank you for staying with us and hope we will have an opportunity to serve you in the future.
Everything was excellent. The people at the front desk was amazing. They were very kind and helpful. Could not ask for a better crew. The people at the restaurant, the snack bars, gift shops and the bars. Everyone and everything was what I was hoping for. I am definitely going to stay there next year. Five stars for me
Hello Lejohn, Thank you for taking the time to tell us about your stay. We are thrilled to learn that you were satisfied with our amenities. We work hard to make our guests happy. Your experience is one that we desire for all our guests. Your feedback helps us to know about the things that please you. We thank you for staying with and look forward to welcoming you back!
Hello Michelle, We appreciate you taking the time to tell us about your stay. We are pleased to learn that you enjoyed our services and amenities and trust that your stay was memorable. We thank you for staying with us and hope we will have an opportunity to serve you in the future.