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"This was the worst Comfort Suites I have ever stayed at. We had problems with the TV. The microwave didn’t work. The bath tub needs a bath mat or new gripping strips. It was slippery taking a shower. The breakfast was not like other hot breakfast. Sausage and Biscuits one day. Add bacon and eggs the next. Then back to sausage and biscuits. Waffle maker. No selection of fruit. Lobby was dirty. Outside was not well kept. "

"I would like to begin by recognizing a staff member who was exceptionally friendly and helpful during our visit. Her professionalism and positive attitude stood out, and she truly deserves recognition for her efforts. Unfortunately, our experience with the accommodations did not meet expectations. The condition of the room did not accurately reflect the images or descriptions provided on the website, which makes it difficult for guests to make informed decisions—especially for short stays. The shower curtain was not properly installed, and the bathtub was in poor condition, with visibly chipped paint and a discolored, yellowish-brown appearance. It appeared unsanitary to the point that shower shoes felt necessary. Additionally, the towels and washcloths looked worn and discolored, and the complimentary soap appeared to have been previously used and repackaged. There was also a noticeable odor in the room. It may also be helpful for the property to clearly communicate if it primarily accommodates traveling construction workers, as this was not indicated online. The parking lot was predominantly occupied by large work trucks, and most guests appeared to be in work attire, which may influence expectations for other travelers. Overall, the condition of the room was distressing for my family. My 15-year-old was visibly upset upon seeing the accommodations, and I did not feel comfortable allowing my 10-month-old to stay in that environment. "

"Dirty bathroom and floor. Beds are hard and worn. Staff nice. Outdoor room entrance. Parking is very tight. Breakfast as usual, only hot waffles. No sausage, bacon, biscuits, gravy, no powdered eggs 😆. I knew what I signed up for, just didn't expect it to be this lame. The people in other rooms didn't seem to notice other people were sleeping. Have their party and not keeping noise down. The weekend had a lot going on with activities in the area and this hotel was far less than all the other hotels in the area. Most of the other hotels jumped their price to $200-250 per night. This hotel stayed average of 125.00 per night, Thurs-Sunday. I have been coming to Monroe for the last eight years during this weekend for bmx races. First time at this hotel, not again. I'll pay the premium for another hotel next year. In the end, it's a sub par Quality Inn. We have stayed at many Quality Inn hotels in the past that are great. Also note, this hotel is not in the greatest part of Monroe. Stay in a hotel in west Monroe. My two cents. "