Overrated in pretense ... underwhelmed in staff and presentation. From previous reviews one might expect quite a stay, however the reality is far removed from that expectation. Not at all the hotel they presume to want to be. We have stayed at many very high end properties around the world. The Hernitage staff would do well to canvass a few to see things are done in a true five (5) star destination.
We booked two rooms highest category, it took them an hour to check us in, they wanted to check us in by 4pm... Very small size and dirty rooms. Old dated hotel, very tired and terrible staff. No manners no nothing. We checked out the next few hours and we moved to another hotel.
We booked two rooms highest category, it took them an hour to check us in, they wanted to check us in by 4pm... Very small size and dirty rooms. Old dated hotel, very tired and terrible staff. No manners no nothing. We checked out the next few hours and we moved to another hotel.
Located in Monte Carlo, Hôtel Hermitage Monte-Carlo is next to popular attractions like Monte Carlo Formula 1 Track and Casino Monte Carlo. This 278-room, 5-star hotel welcomes business and leisure travelers with a private beach, a full-service spa, and a casino.
Enjoy dining at one of 2 onsite restaurants including Le Vistamar, which specializes in French cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning off right with continental breakfast served for a fee.
All of Hôtel Hermitage Monte-Carlo's 278 rooms are soundproofed and have an array of amenities, including minibars, safes, and phones. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, slippers, and bidets. In-room massages are available, and rooms also include desks.
Hôtel Hermitage Monte-Carlo features a private beach, a full-service spa, and a casino. Valet parking is available for EUR 40 per day, and there's also a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this beach hotel include an indoor pool, a 24-hour health club, and a sauna.
Overrated in pretense ... underwhelmed in staff and presentation. From previous reviews one might expect quite a stay, however the reality is far removed from that expectation. Not at all the hotel they presume to want to be. We have stayed at many very high end properties around the world. The Hernitage staff would do well to canvass a few to see things are done in a true five (5) star destination.
We booked two rooms highest category, it took them an hour to check us in, they wanted to check us in by 4pm... Very small size and dirty rooms. Old dated hotel, very tired and terrible staff. No manners no nothing. We checked out the next few hours and we moved to another hotel.
We booked two rooms highest category, it took them an hour to check us in, they wanted to check us in by 4pm... Very small size and dirty rooms. Old dated hotel, very tired and terrible staff. No manners no nothing. We checked out the next few hours and we moved to another hotel.
Dear Guest, Thank you for sharing your appreciation of our Etablishment of the Principality of Monaco, The Hôtel Hermitage Monte-Carlo. Staying at your entire disposal for any further asking you could have. Regards, Joël Ricard