Papillon Lagoon Reef

Family-friendly fun on the beach, with outdoor pool

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

Outdoor pool, pool umbrellas, sun loungers

2 restaurants, breakfast, lunch served; local and international cuisine

Double Room, Beachfront | Beach/ocean view

Overview
Rooms
Location
Policies

Good

Popular amenities

Gym
Bar
Spa
24/7 front desk
Pool
Room service

Explore the area

Diani Beach Road, Diani Beach, Kwale County

Kaya Kinondo Sacred Forest
‪8 min walk‬
Galu Kinondo Beach
‪4 min drive‬
Diani Beach
‪11 min drive‬
Mombasa (MBA-Moi Intl.)
‪64 min drive‬

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Room options

Double or Twin Room, Garden View

Exceptional

Sleeps 3
1 Double Bed OR 2 Twin Beds

Beachfront Suite

Sleeps 3
1 King Bed

Family Room, Garden View

Sleeps 4
1 Double Bed and 2 Twin Beds

Double Room, Beachfront

Sea view
Sleeps 2
1 Queen Bed OR 1 Double Bed

Superior Double or Twin Room, Garden View

Sleeps 3
1 Double Bed OR 2 Twin Beds

About the neighborhood

Diani Beach

Within a short walk of Kaya Kinondo Sacred Forest, Papillon Lagoon Reef is within a mile (2 km) of Galu Kinondo Beach. This 149-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

Kaya Kinondo Sacred Forest - 8 min walk - 0.5 miles
Galu Kinondo Beach - 4 min drive - 1.4 miles
Diani Beach - 11 min drive - 5.1 miles
Chale Beach - 21 min drive - 5.3 miles
Tiwi Beach - 31 min drive - 14.4 miles

Getting around

Ukunda (UKA) - 28 min drive

Restaurants

‪Havana Bar, Diani Beach - ‬14 min drive
‪Nomad's Beach Bar And Restaurant - ‬13 min drive
‪Kole Kole Restaurant - ‬10 min drive
‪Tandoori - ‬11 min drive
‪Manyatta Resort - ‬12 min drive

About this property

Papillon Lagoon Reef

Family-friendly fun on the beach, with outdoor pool

Papillon Lagoon Reef features an outdoor pool, a children's pool, and a 24-hour gym. There's free parking, and an airport shuttle (available 24 hours) for KES 6426.16 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this beach hotel include free WiFi in public areas, an arcade/game room, and free newspapers.

Guests can expect to find free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include sitting areas, ceiling fans, and phones.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.

Languages

English, German, Italian, Swahili

Similar properties

Pool
All inclusive
Spa
Parking included

$175 nightly

Jun 27 - Jun 28

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site

Food and drink

2 restaurants
A bar/lounge

Restaurants on site

Baobab Restaurant Terrace
Lagoon Lounge
Pool Bar
Poolside Bistro

Things to do

24-hour gym
Arcade/game room
Billiards/pool table
Children's pool
Outdoor pool
Playground
Scuba diving
Table tennis
TV in common areas

Family friendly

Arcade/game room
Children's pool
Outdoor pool
Playground

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

On the beach
Pool loungers
Pool umbrellas

Spa

Spa treatment rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Well-lit path to entrance

Designated smoking areas
Mosquito nets
Reception hall

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided

Food and drink

Free bottled water
Limited room service

Air conditioning
Ceiling fan
Desk
Iron/ironing board on request
Laptop workspace
Phone
Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must transfer via boat and shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

This property enforces a smart-casual dress code at the restaurant in the evenings. Collared shirts and closed shoes are required for men.

Renovations and closures

This property is closed from May 4 2026 to May 31 2026 (dates subject to change).

The property is closed between May 6 and June 15.

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: KES 6426.16 per vehicle (one-way, maximum occupancy 3)
Airport shuttle fee per child: KES 6426 (one-way)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts cash

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 2:00 PM—-9:00 PM
Check-out: 10:00 AM
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

Property Registration Number 0

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts cash.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
There are no elevators.

Property is also known as

Papillon Lagoon Reef Hotel

Papillon Lagoon Reef Diani Beach

Papillon Lagoon Reef All Inclusive

Papillon Lagoon Reef Hotel Diani Beach

Frequently asked questions

Is a free cancellation option available at Papillon Lagoon Reef?

Papillon Lagoon Reef offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Papillon Lagoon Reef?

As of Jun 26, 2025, prices found for a 1-night stay for 2 adults at Papillon Lagoon Reef on Jun 27, 2025 start from $115.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Papillon Lagoon Reef?

This hotel is located in Diani Beach within a short 8-minute walk of Kaya Kinondo Sacred Forest. You'll also find Diani Beach and Galu Kinondo Beach within a short drive.

Will I be able to park at Papillon Lagoon Reef?

Yes, self parking is offered for free at the hotel.

Does Papillon Lagoon Reef feature a casino at the property?

No, Papillon Lagoon Reef doesn't have a casino.

Will I find an indoor pool at Papillon Lagoon Reef?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Papillon Lagoon Reef?

This beachfront hotel offers plenty of amenities for couples including an outdoor pool, a bar, and 2 restaurants.

Does Papillon Lagoon Reef have a hot tub?

No, there isn't a spa tub at this hotel.

Does Papillon Lagoon Reef feature a restaurant that includes a breakfast menu?

Yes, Papillon Lagoon Reef has 2 restaurants, and serves breakfast for a surcharge.

Will Papillon Lagoon Reef allow pets to stay for free?

No, pets aren't allowed at Papillon Lagoon Reef though service animals are welcome.

Does Papillon Lagoon Reef have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Papillon Lagoon Reef?

The closest major airport to Papillon Lagoon Reef is Ukunda (UKA), which is 7.4 mi away (28 minutes by car). Another top airport is Mombasa (MBA-Moi Intl.), which is around 24.8 mi away.

Are there rooms with balconies that I can book at Papillon Lagoon Reef?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy sea or garden views.

Does Papillon Lagoon Reef have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Papillon Lagoon Reef.

Papillon Lagoon Reef Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

8/10 Good

Daniel

Feb 19, 2025

Liked: Cleanliness, staff & service

Great room and friendly staff Food average, same, repetitive Drinks poor…bad cups, never cold, no carbonation…really need to be “ on tap” not from warm bottles Pool water never clear…not balanced

Stayed 8 nights in Feb 2025

10/10 Excellent

jaden

Traveled with family

Dec 28, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice place

Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Jan 18, 2024

Liked: Room comfort

Disliked: Staff & service

If you want a getaway, get away from this hotel!

This Hotel certainly has its positive points. It is beautiful, well located, and has some magical attractions, such as a huge and ancient Boabab tree on the property. That being said, although it has good bones, it suffers from poor service and lack of maintenance. Staff is not well trained. I came to my room being left wide open all day by housekeeping, even after having reported a faulty latch, which was never fixed. I found ripped paintings in rooms, sick cats on the property who are in desperate need of veterinary help. Food is bland and not diverse. Lots of flies around. Staff do not know what of the food is vegetarian and what is not. Beach is horrible. You cannot step our without 5 or 6 vendors following you. They are beyond persitant. They will in fact peer into the hotel itself and try to sell you a coconut, or a boat, or a ride, while you are at the pool. It is not restful and very invasive. If you want a beach getaway, get away from this place. The beachboys will stalk you and will follow you and will watch you. Very creepy. There is extremely loud music from the hotel itself at night. Badly mixed, and with loud base. If you want to have a good nights rest, you might want to stay elsewhere. Basic etiquette among staff is lacking. I asked for a kettle in my room, and I was told if I booked a more expensive room, I might have got one. A very unnecessary comment to make, where a simple no, would have done the job. Overall: Not even a last resort.

Stayed 3 nights in Jan 2024

6/10 Okay

Edward

Traveled with family

Jan 16, 2024

Liked: Cleanliness

The property and rooms are great. The day to day staff was friendly and always willing to help. The front desk and reservations staff were difficult to deal with. They were very slow on responses to issues. We were often told accommodations are not possible, asked to wait long periods or come back when trying to address issues. We later found out it is their tactic to get you to pay more or tip them to get the help that should come with good service. The restaurant manager Elijah and staff member Kendi had outstanding customer service.

Stayed 1 night in Jan 2024

6/10 Okay

Sameer

Traveled with group

Jan 13, 2024

Disliked: Property conditions & facilities

OK Experience

I booked a Beachfront Suite which was nice (but first they tried to put me in a regular room). My friends had rooms booked - no A/C, No TV, Damp smell. Service was overall good, some staff were friendly and nice, some were straight up rude & propositioning “friendly” times after entertainment to my female friends. It’s on the beach, but next time will rebook another hotel that i know has a private beach & multiple pools. They have so many signs & rules, but it’s like zoo as they don’t really enforce it so it’s a mess & ruins experience. Food was ok. Not dying to return here. My suite had views of ocean & beach which was the ONLY great part.

Stayed 4 nights in Jan 2024

8/10 Good

Korazon Akwino

Aug 4, 2023

Stayed 1 night in Jul 2023

4/10 Poor

DZMITRY, Minsk

Dec 15, 2021

Stayed 7 nights in Dec 2021

6/10 Okay

Verified traveler

Traveled with group

Dec 15, 2021

Liked: Cleanliness, room comfort

Disliked: Staff & service

6 out of 10

The stay was okay but I wouldn't return. I paid for a type of room and upon arrival they had assigned me something totally different. I would have been okay with it if they would have asked me first. The family rooms don't have tvs. The AC is on a schedule and does not run during the day. You can't feel the ceiling fan when sleeping because they have a piece of fabric over the beds. It would have been smarter to put mesh. The room's already decent size. The food was good. The property needs updating. I primarily chose this location because it was all inclusive.

Stayed 2 nights in Dec 2021

10/10 Excellent

Casie

Jan 1, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay anywhere else!

Our recent stay here was beyond what we expected! Every single member of the staff as outstanding from the manager Anthony who assisted our needs. Frederick in reception that helped us book our train/flights. Fredrick and Mary at the cash bar who make the most incredible pina coladas. Sarah and her daily massages. Henry, Raphael, Albert and Victor. The rooms were very comfortable, clean and we enjoyed the monkey, baboon visitors each day. The atmosphere here is calm, clean and relaxing. We will be back!

Stayed 3 nights in Dec 2020

10/10 Excellent

Jasmin

Feb 2, 2025

Stayed 21 nights in Jan 2025

4/10 Poor

Verified traveler

Traveled with family

Jan 7, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Very old and dated hotel. Food very bland and always the same. Pool extremely dirty.Very expensive for what you get. There are much better options in the area.

Stayed 4 nights in Dec 2024

8/10 Good

isabelle

Traveled with family

Jan 4, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Un hôtel très bien situé. Personnel très sympathique. Cadre idyllique

Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family

Nov 8, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All inclusive beach hotel

The food was better than expected, nice pool with no loud music. Right by the beach in the south end. Staff helpful and Even gave us a WiFi booster. Unfortunately it didn’t help so only WiFi in lobby. Monkeys steal your stuff. But good value for money.

Stayed 6 nights in Oct 2023

10/10 Excellent

veronica

Traveled with group

Oct 4, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Piccolo villaggio in cui non manca nulla: cibo vario, personale cortese e molto disponibile, animazione soft e non stressante, camere sempre pulite..... insomma tutto perfetto

Stayed 6 nights in Aug 2023

10/10 Excellent

Delphine

Sep 21, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour très agréable, lieu superbe avec piscine et mer à proximité. Services impec, je recommande +++

Stayed 3 nights in Sep 2023

Papillon Lagoon Reef

Choose dates to view prices

Photo gallery for Papillon Lagoon Reef

Reviews

Popular amenities

Explore the area

Book today, save on your next hotel stay

Room options

View all photos for Double or Twin Room, Garden View

Double or Twin Room, Garden View

View all photos for Beachfront Suite

Beachfront Suite

View all photos for Family Room, Garden View

Family Room, Garden View

View all photos for Double Room, Beachfront

Double Room, Beachfront

Superior Double or Twin Room, Garden View

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Voyager Beach Resort

About the neighborhood

Diani Beach

What's nearby

Getting around

Restaurants

About this property

Papillon Lagoon Reef

Languages

Similar properties

Diani Sea Resort

Diani Sea Resort

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Papillon Lagoon Reef Reviews

Reviews

Good

8.0/10

8.0/10

8.8/10

7.4/10

6.4/10

Reviews

8/10 Good

Daniel

Daniel

10/10 Excellent

jaden

jaden

6/10 Okay

Verified traveler

If you want a getaway, get away from this hotel!

Verified traveler