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Jacaranda Indian Ocean Beach Resort

3.5 star property
Family ski hotel with 2 restaurants

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Photo gallery for Jacaranda Indian Ocean Beach Resort

Outdoor pool, pool umbrellas, sun loungers
Property grounds
Couples treatment rooms, body treatments, manicures and pedicures
2 restaurants, international cuisine
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Gym
  • On private beach
  • Breakfast included
  • Spa

Explore the area

Map
South Coast, Diani Beach, Kwale County
  • Kongo Mosque
    ‪10 min walk‬
  • Diani Beach
    ‪6 min drive‬
  • Tiwi Beach
    ‪19 min drive‬
  • Mombasa (MBA-Moi Intl.)
    ‪52 min drive‬

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Room options

View all photos for Beach Front Room

Beach Front Room | Minibar, in-room safe, desk, blackout drapes

Beach Front Room

  • 322 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Sea View Room

Sea View Room | Minibar, in-room safe, desk, blackout drapes

Sea View Room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Room

Garden Room | Minibar, in-room safe, desk, blackout drapes

Garden Room

8.0 out of 10
Very good
(2 reviews)
  • 322 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Diani Beach

Jacaranda Indian Ocean Beach Resort places you next to Kongo Mosque and within a 3 miles (5 km) of Diani Beach. This 101-room, 3.5-star hotel welcomes business and leisure travelers with a private beach, a full-service spa, and 2 restaurants.

What's nearby

  • Kongo Mosque - 10 min walk - 0.6 miles
  • Diani Beach - 6 min drive - 2.5 miles
  • Tiwi Beach - 19 min drive - 6.2 miles
  • Fort Jesus - 43 min drive - 22.2 miles
  • Nyali Beach - 53 min drive - 27.6 miles

Getting around

  • Ukunda (UKA) - 16 min drive

Restaurants

  • ‪Havana Bar, Diani Beach - ‬10 min drive
  • ‪Nomad's Beach Bar And Restaurant - ‬15 min drive
  • ‪Coast Dishes - ‬8 min drive
  • ‪Tandoori - ‬7 min drive
  • ‪Java House - ‬8 min drive

About this property

Jacaranda Indian Ocean Beach Resort

Family ski hotel with 2 restaurants
Guests of Jacaranda Indian Ocean Beach Resort have access to a private beach, a full-service spa, and an outdoor pool. There's free parking and an airport shuttle. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach hotel include a children's pool, a gym, and a sauna.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Furnished balconies, minibars, and coffee makers are also standard.
Guests can experience the thrill of a safari, and enjoy recreation facilities including a private beach, an outdoor tennis court, and an indoor tennis court. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include body treatments and manicures and pedicures.

Languages

English, French, Swahili

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Downhill skiing
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Gym
  • Indoor tennis court
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Safari
  • Sauna
  • Scuba diving
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Built in 1992
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: noon
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Indian Ocean Beach
Indian Ocean Beach Resort
Indian Ocean Beach Resort Ukunda
Indian Ocean Beach Ukunda
Indian Ocean Beach Resort Diani Beach
Indian Ocean Beach Diani Beach
Jacaranda Indian Ocean Beach Club Hotel Diani
Jacaranda Indian Ocean Beach Hotel
Jacaranda Indian Ocean Beach Resort Diani Beach
Jacaranda Indian Ocean Beach Resort
Jacaranda Indian Ocean Beach Diani Beach
Jacaranda Indian Ocean Beach
Indian Ocean Beach Club
Indian Ocean Beach Club
Jacaranda Indian Ocean Beach Hotel

Frequently asked questions

Are free cancellation options available at Jacaranda Indian Ocean Beach Resort?

Jacaranda Indian Ocean Beach Resort offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What is there to do close to Jacaranda Indian Ocean Beach Resort?

This hotel is located in Diani Beach, just steps from Kongo Mosque. You'll also find Diani Beach and Diani Snake Park within a short drive.

Will I be able to park at Jacaranda Indian Ocean Beach Resort?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Jacaranda Indian Ocean Beach Resort?

There is a full-service spa available for guests to enjoy and services include couples treatments, body treatments, massages, and mani/pedis.

Does Jacaranda Indian Ocean Beach Resort feature a casino?

No, Jacaranda Indian Ocean Beach Resort doesn't have a casino.

Will I find an indoor pool at Jacaranda Indian Ocean Beach Resort?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Jacaranda Indian Ocean Beach Resort?

There are plenty of amenities for couples at this hotel, including a private beach, a beach bar, and an outdoor pool.

Are there hot tubs at Jacaranda Indian Ocean Beach Resort?

No, but guests can enjoy a sauna at this hotel.

Does Jacaranda Indian Ocean Beach Resort have a restaurant that serves breakfast?

Yes, Jacaranda Indian Ocean Beach Resort has 2 restaurants, and serves free breakfast.

Will Jacaranda Indian Ocean Beach Resort allow pets to stay for free?

No, pets and service animals aren't allowed at Jacaranda Indian Ocean Beach Resort.

Are there connecting rooms at Jacaranda Indian Ocean Beach Resort?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Jacaranda Indian Ocean Beach Resort?

The closest major airport to Jacaranda Indian Ocean Beach Resort is Ukunda (UKA), which is 4.1 mi away (16 minutes by car). Another top airport is Mombasa (MBA-Moi Intl.), which is around 15.8 mi away.

Can I book a room with a balcony at Jacaranda Indian Ocean Beach Resort?

Yes, every guestroom at Jacaranda Indian Ocean Beach Resort comes with a furnished balcony with some featuring sea or garden views.

Does Jacaranda Indian Ocean Beach Resort host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Jacaranda Indian Ocean Beach Resort.

Jacaranda Indian Ocean Beach Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 26 out of 65 reviews
Rating 8 - Good. 28 out of 65 reviews
Rating 6 - Okay. 8 out of 65 reviews
Rating 4 - Poor. 1 out of 65 reviews
Rating 2 - Terrible. 2 out of 65 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Vera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay
Stayed 1 night in Mar 2025

10/10 Excellent

John Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was first time to stay at Jacarandas. We chose it to celebrate our 50th wedding anniversary, and we were very pleased. It came highly recommended by friends that have oftentimes stayed here. Staff was excellent, professional, and always helpful. We will continue to recommend and return ourselves.
Stayed 3 nights in Nov 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service
More private beach than the other resorts in the area
Stayed 5 nights in Nov 2024

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Anthony, Menifee

Traveled with family
The property is absolutely NOT disability friendly at all. It was even impossible to get a cushion for the rattan patio chair outside of our room, despite repeated requests. This made the beautiful patio otherwise useless. The internet is completely useless as well. I’ve traveled the world, but cannot recommend this place. However, the staff is amazing.
Stayed 3 nights in Jun 2024

8/10 Good

Wambui

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024

6/10 Okay

Anne

Traveled with family
Disliked: Property conditions & facilities, room comfort
The hotel is in a prime location but could benefit from a major facelift. Staff are nice and offer friendly service
Stayed 5 nights in Dec 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Staff are friendly but the property lacks maintenance
Stayed 5 nights in Dec 2020

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
A couple of the staff were very rude..but overall it was very nice.
Stayed 3 nights in Feb 2020

10/10 Excellent

Nick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous beach.

Great service, good location and good value.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Quiet and peaceful. Beachfront rooms are excellent locations. Excellent beach. Good swimming pool. Very good food. Supersport sports channels and very good TV reception in each room. Afternoon tea and cakes served by the pool.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the place for its serene nature, very clean beach and a quiet to place to relax. The food was good and there was a good entertainment programme with an in-house team of entertainers. The only area of concern for us was that the bathroom water was hard and the soap provided could not lather well for a good shower. Proximity to local shops was helpful and we were able necessary supplies. Another concern is drinking water - the hotel provides 500ml of water a day and if you require more you will have to pay for it! This I think is something they could look into given the warm weather that requires frequent rehydration
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food needs a i little bit of improvement. First 2 nights the dinner was sub par for international standards. Not too sure if it's because there weren't too many guests at the time. It did improve as more guests came but it should always be good.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Staff & service, property conditions & facilities
The property has extended beach access, great breakfast options and iconic baobab trees
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

DIALOGUE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach and gardens are magnificent. The chef is awesome and staff friendly
Stayed 2 nights in Nov 2019

8/10 Good

CHANTELLE

Liked: Cleanliness, staff & service, room comfort
The hotel staff was awesome. They even made a cake for me on my birthday.
Stayed 6 nights in Sep 2019

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mombasa south Coast vacation

Hotel location is very good and the beach is beautiful. The staff are friendly but the breakfast and dinner room for improvement
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place, lovely location and the rooms were very nice. A great place to relax. This is a place I would definitely go back to.
Stayed 6 nights in Aug 2019

10/10 Excellent

Selamawit T.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place!!!

A beautiful resort with all more than necessary amenities. Delecious food, nice view, quiet and spotlessly clean. I mean, what do you want?! Stay at Jacaranda and I am sure you will remember the name for a long time to come.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 15 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are brilliant and can't do enough for you. Food was good, the pool was great, and all our rooms were lovely with a great view of the beach. Staff helped arranged transport back to the airport.
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveler

Disliked: Staff & service

Price/quality has dropped

Check in was rather bad than helping. after 45 min waiting and explaining the 3rd time she's waiting for a feedback I decided to have a drink. The rooms were shown in the picture were not the room I got. I stayed in the same hotel before, food wise a full step down in offer and variation. There was no meal without finding empty trays...asking for do you have more of this and that. Pool guard was very friendly and willing to help. Waiters....2 out of 10 cut at least bring a smile in their face. the remaining seems not very interested. I wouldn't go again.
Stayed 2 nights in Jun 2019

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