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Servatur Casablanca Suites & Spa - Adults Only

4.0 star property
Adults-only hotel with a full-service spa and a 24-hour fitness center

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Photo gallery for Servatur Casablanca Suites & Spa - Adults Only

Porch
Front of property - evening/night
Premium bedding, in-room safe, desk, blackout drapes
Outdoor pool, pool umbrellas, sun loungers
Daily buffet breakfast for a fee

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Hot Tub
  • Pool

Explore the area

View in a map
Avenida de gran Canaria 24, Puerto Rico, Mogan, Gran Canaria, 35130
  • Place, Puerto Rico Beach
    ‪12 min walk‬
  • Place, Amadores Beach
    ‪3 min drive‬
  • Place, Anfi Tauro Golf Course
    ‪4 min drive‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪37 min drive‬

Room options

Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Junior Suite (Superior)

9.6 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

Junior Studio Suite

8.8 out of 10
Excellent
(3 reviews)
  • 377 sq ft
  • Sleeps 1
  • 2 Twin Beds

Junior Suite (Superior single use)

  • 377 sq ft
  • Sleeps 1
  • 2 Twin Beds

Junior Suite Superior Large Balcony

8.8 out of 10
Excellent
(5 reviews)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Junior Suite Superior Large Balcony (Single Use)

  • 377 sq ft
  • City view
  • Sleeps 1
  • 2 Twin Beds

Junior Suite Superior High Floor

  • 377 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Junior Suite Superior High Floor (Single Use)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 1
  • 2 Twin Beds

Junior Suite Superior High Floor Large Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

Junior Suite Superior High Floor Large Balcony (Single Use)

  • 377 sq ft
  • Partial sea view
  • Sleeps 1
  • 2 Twin Beds

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About the neighborhood

Puerto Rico

Puerto Rico Beach is a short stroll from Servatur Casablanca Suites & Spa - Adults Only, and other popular attractions like Amadores Beach are within a couple of miles (3 km). This 97-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Puerto Rico Shopping Center - 2 min walk - 0.1 miles
  • Puerto Rico Beach - 12 min walk - 0.7 miles
  • Amadores Beach - 3 min drive - 1.2 miles
  • Anfi Tauro Golf Course - 4 min drive - 1.7 miles
  • Lago Taurito Water Park - 9 min drive - 5.4 miles

Getting around

  • Gran Canaria Airport (LPA) - 51 min drive

Restaurants

  • ‪Café Regina - ‬11 min walk
  • ‪La Mattina Kitchen & Bar - ‬4 min walk
  • ‪Mediterráneø Restaurante Pizzeria - ‬4 min walk
  • ‪Portoro Steakhouse - ‬4 min walk
  • ‪Ristorante Pinocchio - ‬8 min walk

About this property

Servatur Casablanca Suites & Spa - Adults Only

Adults-only hotel with a full-service spa and a 24-hour fitness center
At Servatur Casablanca Suites & Spa - Adults Only, guests enjoy a full-service spa, an outdoor pool, and a 24-hour gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for EUR 60 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Other amenities at this adults-only hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Kitchenettes, refrigerators, and microwaves are also standard.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 8 to 12 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Club Pool Bar
  • The Club Restaurant & Bar
  • The Club Rooftop Chill Ou

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in
Guests booked in half board rates on December 24 will receive the Christmas Gala Dinner, included in the room rate. Guests booked in half board rates on December 31 will receive the New Year's Eve Gala Dinner, included in the room rate. For all other bookings, access to each gala dinner is optional and a fee is charged at the property for guests who wish to attend.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: EUR 150 per stay
  • A tax is imposed by the city: EUR 0.16 per person, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Day gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 8 to 12 per person
  • Airport shuttle fee: EUR 60 per vehicle (roundtrip, maximum occupancy 2)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number H-35-1-0000287

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Day gala dinner on December 25 is included in the total price shown.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • No cribs or infant beds are available.

Property is also known as

Servatur Casablanca Suites &
Servatur Casablanca Hotel
Servatur Casablanca Hotel Mogan
Servatur Casablanca Mogan
Servatur Casablanca Hotel Puerto Rico, Gran Canaria
Servatur Casablanca Adults Only
Servatur Casablanca Suites & Spa - Adults Only Hotel
Servatur Casablanca Suites & Spa - Adults Only Mogan
Servatur Casablanca Suites & Spa - Adults Only Hotel Mogan
Servatur Casablanca
Servatur Casablanca Suites &
Servatur Casablanca Suites Spa Adults Only
Servatur Casablanca Suites & Spa - Adults Only Hotel
Servatur Casablanca Suites & Spa - Adults Only Mogan
Servatur Casablanca Suites & Spa - Adults Only Hotel Mogan

Frequently asked questions

Is a free cancellation option available at Servatur Casablanca Suites & Spa - Adults Only?

Servatur Casablanca Suites & Spa - Adults Only offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do close to Servatur Casablanca Suites & Spa - Adults Only?

This hotel in Mogan is within a 10-minute walk of Puerto Rico Shopping Center and Angry Birds Activity Park. You'll also find Amadores Beach and Puerto Rico Beach within a short drive.

Is parking available on site at Servatur Casablanca Suites & Spa - Adults Only?

Yes, covered self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Is there a spa at Servatur Casablanca Suites & Spa - Adults Only?

There is a full-service spa available for guests to enjoy and services include body wraps, hydrotherapy, massages, and mani/pedis.

Does Servatur Casablanca Suites & Spa - Adults Only include a casino on the premises?

No, Servatur Casablanca Suites & Spa - Adults Only doesn't have a casino.

Is there an indoor pool at Servatur Casablanca Suites & Spa - Adults Only?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about Servatur Casablanca Suites & Spa - Adults Only?

This adults-only hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a poolside restaurant.

Does Servatur Casablanca Suites & Spa - Adults Only have a hot tub?

Yes, this hotel has a spa tub.

Does Servatur Casablanca Suites & Spa - Adults Only have a restaurant that serves breakfast?

Yes, Servatur Casablanca Suites & Spa - Adults Only serves buffet breakfast for a surcharge each morning at The Club Restaurant & Bar.

Does Servatur Casablanca Suites & Spa - Adults Only allow pets to stay for free?

No, pets aren't allowed at Servatur Casablanca Suites & Spa - Adults Only.

Does Servatur Casablanca Suites & Spa - Adults Only have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Servatur Casablanca Suites & Spa - Adults Only?

The closest major airport to Servatur Casablanca Suites & Spa - Adults Only is Gran Canaria Airport (LPA), which is about 21.8 mi away.

Are there rooms with balconies that I can book at Servatur Casablanca Suites & Spa - Adults Only?

No, you won't find guestrooms with balconies at Servatur Casablanca Suites & Spa - Adults Only.

Reviews

Servatur Casablanca Suites & Spa - Adults Only Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 169 out of 287 reviews
Rating 8 - Good. 89 out of 287 reviews
Rating 6 - Okay. 18 out of 287 reviews
Rating 4 - Poor. 6 out of 287 reviews
Rating 2 - Terrible. 5 out of 287 reviews

Reviews

8/10 Good

Samuel, Beaumont

Liked: Amenities, property conditions & facilities
The staff was awesome. I would stay here again
Stayed 5 nights in Jul 2025

10/10 Excellent

Jess

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delightful, and the area has good public transport links with plenty of things to do nearby. The staff were so nice and lovely, which made the stay even better. The only downside was the number of stairs to reach the hotel but aside from that, everything was perfect
Stayed 4 nights in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel, very good breakfast and spa facilities, large spacious room which was well equipped. Shame about the noise from the shopping centre at night.
Stayed 2 nights in Jan 2025

10/10 Excellent

Wayne

Stayed 5 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place

Very welcoming, large rooms, balcony was lovely. Spa was good an hour is plenty, staff were great. Lots of steps to and from the Main Street, but we didn’t mind.
Stayed 4 nights in Dec 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to dislike. Staff amazing! Food delish. Rooms super too. And so close to great shops and bars. In particular the Mogan Mall is probably the nicest mall ive been to in years :)
Stayed 10 nights in Nov 2024

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from large balcony. Stairs from the centre are a killer but only €5 for a taxi.
Stayed 11 nights in Aug 2024

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The large balcony and hot tub was great just what you needed for a relaxing holiday. Rooms were cleaned to a high standard everyday. Staff were friendly and there was a good selection at breakfast. Great location for food, shopping and thw beach.
Stayed 7 nights in Jun 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is lovely. Good food, clean and spacious rooms, helpful and friendly staff. Great pool with plenty of sunbeds and pool bar serving happy hour cocktails and food.
Stayed 6 nights in Jun 2024

10/10 Excellent

Thomas

Stayed 7 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Michelle

Stayed 7 nights in Feb 2024

10/10 Excellent

anne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, handy for commercial centre. Hot tub on balcony was great. Sunbathed on terrace during afternoon and at pool in morning
Stayed 7 nights in Feb 2024

4/10 Poor

Heather

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Renovations needed , spa falling apart , hot tub moderately warm , services not available , staff bored and tired . Not a luxury property
Stayed 3 nights in Dec 2023

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing holiday - room was fab, enjoyed an hour in the spa also - very nice
Stayed 7 nights in Sep 2023

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel in Puerto Rico, GC. Central but high with lots of steps.
Stayed 14 nights in May 2023

10/10 Excellent

Helen

Stayed 9 nights in Apr 2023

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice and spacious staff were friendly, breakfast was really good enjoyed the cava with breakfast too, didnt have the room with the hot tub we had booked when we arrived but the room we were put into was identical only had a smaller balcony no hot tub or sun loungers and we were moved to our proper room 11.30 next morning, they gave is free evening meal with a drink as compensation, the negatives were a bit of entertainment at night would be nice, also i think the 3oclock check in is a bit late as the flights from edinburgh arrive early morning and we had to potter around for a few hours with our bags before we could go to the hotel to check in
Stayed 3 nights in Jan 2023

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