See all properties

NH Collection Palacio de Burgos

4.0 star property
Riverwalk hotel with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for NH Collection Palacio de Burgos

Lobby
Meeting facility
Meeting facility
Reception
Hallway

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Air conditioning

Explore the area

View in a map
Calle de la Merced, 13, Burgos, Burgos, 9002
  • Place, Burgos Cathedral
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪3 min walk‬
  • Place, Museum of Human Evolution
    ‪8 min walk‬
  • Airport, Burgos (RGS-Villafria)
    ‪11 min drive‬

Room options

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

9.0 out of 10
Wonderful
(58 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, River View

Superior Room, River View | Minibar, in-room safe, desk, blackout drapes

Superior Room, River View

9.8 out of 10
Exceptional
(12 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, blackout drapes

Premium Room

8.8 out of 10
Excellent
(11 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Burgos

NH Collection Palacio de Burgos places you next to La Merced Church and Burgos Teatro Principal. This 4-star hotel has 110 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Burgos Cathedral - 3 min walk - 0.2 miles
  • Plaza Mayor - 3 min walk - 0.2 miles
  • Burgos Castle - 6 min walk - 0.4 miles
  • Museum of Human Evolution - 8 min walk - 0.5 miles
  • University of Burgos - 4 min drive - 1.3 miles

Getting around

  • Burgos Station - 9 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 152 min drive

Restaurants

  • ‪Maricastaña - ‬4 min walk
  • ‪Casa Minuto - ‬4 min walk
  • ‪Pizza Station - ‬3 min walk
  • ‪Café Ibáñez - ‬4 min walk
  • ‪Restaurante-Cafetería Rincón de España - ‬4 min walk

About this property

NH Collection Palacio de Burgos

Riverwalk hotel with a fitness center and a 24-hour business center
Guests of NH Collection Palacio de Burgos enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for EUR 20.90 per day. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and laundry facilities.
Plasma TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Minibars, coffee makers, and free newspapers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Similar properties

Lobby
AC Hotel Burgos by Marriott
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 717 reviews
$100 nightly
The price is $110
Nov 11 - Nov 12
Total with taxes and fees
AC Hotel Burgos by Marriott

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 20.90 per day)
  • Limited onsite parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20.80 for adults and EUR 10.40 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Rincon de la Merced

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 495 square feet of conference space
  • 5 meeting rooms

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 35 per pet, per night
  • Dogs and cats only
  • 2 total (55 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 35 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 20.80 for adults and EUR 10.40 for children
  • Covered self parking fee: EUR 20.90 per day
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts major credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

Nh Palacio Merced
Nh Palacio Merced Hotel
NH Collection Palacio Burgos Hotel
Collection Palacio Hotel
NH Collection Palacio Burgos
Collection Palacio
Nh Palacio De La Merced Hotel Burgos
Nh Hotels Burgos
Nh Hotel Burgos
Nh Collection Palacio Burgos
NH Collection Palacio de Burgos Hotel
NH Collection Palacio de Burgos Burgos
NH Collection Palacio de Burgos Hotel Burgos

Frequently asked questions

Is a free cancellation option available at NH Collection Palacio de Burgos?

NH Collection Palacio de Burgos provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at NH Collection Palacio de Burgos?

As of Oct 19, 2025, prices found for a 1-night stay for 2 adults at NH Collection Palacio de Burgos on Nov 2, 2025 start from $101.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of NH Collection Palacio de Burgos?

This hotel is located in Burgos, just steps from Arco de Santa Maria and Burgos Teatro Principal, and within a short walk of Burgos Cathedral. You'll also find Plaza Mayor and Museum of Human Evolution less than a mile away.

Is there parking available at NH Collection Palacio de Burgos?

Yes, secured parking is offered for EUR 20.90 per day.

Does NH Collection Palacio de Burgos have a casino at the property?

No, NH Collection Palacio de Burgos doesn't have a casino.

Is there an indoor pool at NH Collection Palacio de Burgos?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at NH Collection Palacio de Burgos?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and a pillow menu.

Are there hot tubs at NH Collection Palacio de Burgos?

No, there isn't a spa tub at this hotel.

Does NH Collection Palacio de Burgos feature a restaurant that includes a breakfast menu?

Yes, NH Collection Palacio de Burgos serves buffet breakfast for a surcharge on weekday mornings at Rincon de la Merced.

Does NH Collection Palacio de Burgos allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at NH Collection Palacio de Burgos for a fee of EUR 35 per pet, per night.

Are there connecting rooms at NH Collection Palacio de Burgos?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from NH Collection Palacio de Burgos?

The closest major airport to NH Collection Palacio de Burgos is Burgos (RGS-Villafria), which is 4.8 mi away (9 minutes by car).

Can I book a room with a balcony at NH Collection Palacio de Burgos?

No, there aren't any guestrooms with balconies at NH Collection Palacio de Burgos.

Reviews

NH Collection Palacio de Burgos Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 590 out of 888 reviews
Rating 8 - Good. 223 out of 888 reviews
Rating 6 - Okay. 44 out of 888 reviews
Rating 4 - Poor. 18 out of 888 reviews
Rating 2 - Terrible. 13 out of 888 reviews

Reviews

10/10 Excellent

judith, Zionsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay in a convenient location
Stayed 2 nights in Jun 2025

10/10 Excellent

Katerina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, lovely historic hotel, excellent breakfast
Stayed 6 nights in Jul 2025

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Perfect location
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

4/10 Poor

Eduardo, The Woodlands

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Desafortunadamente el hotel a cambiado desde la ultima vez que fui, me parece increible que el servicio de restaurante sea tan pobre y mas cuando hay fiestas o eventos en Burgos, deberian preveer esto y no contestarme que por tener el hotel lleno o en festejos no cuenten con dichos servicios, no entiendo
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very welcoming. Location cannot be better. Steps from the old town, across from the river, if you are a pet lover and travel with travel with your furry children, this is the place for you! Very attentive service welcoming to your Animal. Food is Average to above average. Bar is more than acceptable. please note that the information on most websites are incorrect. This place shines far beyond what you would expect, but the language of the web postings and the experience at the hotel do not match. I honestly don’t believe it’s the issue with the hotel, rather the web postings are inaccurate.
Stayed 5 nights in Jun 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous place to stay

Fabulous place to stay. Great location. Just walk across the bridge and you’re in the middle of everything and Burgos is a wonderful city to explore. The hotel has convenient parking right under the hotel. We’re on a road trip across Spain so good to find easy parking. Beautifully appointed room with tea and coffee facilities which you don’t find everywhere in Spain. A very pleasant stay indeed.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good overall, rooms could use some updating
Stayed 2 nights in Jun 2025

10/10 Excellent

Xavier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Hotel is tired in appearance. Staff sometimes appear indifferent or overwhelmed due to shortages. Breakfast environment very similar to a cafeteria.
Stayed 2 nights in Jun 2025

8/10 Good

Denise

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Beautiful property centrally located.
Stayed 2 nights in May 2025

6/10 Okay

Angela

Our room was a little tired. Cracked tiles in bathroom. Our room key failed on 3 occasions and we needed to get a replacement at the front desk. Breakfast was lovely.
Stayed 2 nights in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay at Palacio de Burgos. Everyone was kind and helpful. The hotel is gorgeous, quiet, comfortable, the food is delicious. The breakfast in the morning was the perfect way to begin my day. I was on vacation and stayed in Barcelona, San Sebastián, Madrid, and Burgos, and Burgos was my favorite time while visiting Spain.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location and staff

Great location. Walkable to Bus station, 4 minutes and main location in town. Great view of park from lobby on a rainy day with a drink. Historic building. Great staff.
lobby window seat
Hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025

10/10 Excellent

Julius, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n/a
Stayed 1 night in May 2025

10/10 Excellent

Cesar

Traveled with partner, Traveled with family
Liked: Amenities
Lo recomiendo
Stayed 1 night in May 2025

8/10 Good

Julius, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a return visit to a property we last visited 5 years ago. Everything was very good except: we checked in online in advance and selected our favorite room location. On arrival at 15:30 (early) we were told it was not available. Disappointing. Dinner at the hotel was excellent, a surprise. Breakfast was not as elegant as 5 years ago, not a surprise.
Stayed 1 night in May 2025

10/10 Excellent

N. Fleetwood

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Just
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and easy to find by car.

Great location across the river from the cathedral and old town. Plenty of bars and restaurants within walking distance.
Stayed 1 night in Apr 2025

10/10 Excellent

Bret

Stayed 2 nights in Apr 2025

10/10 Excellent

Todd

Stayed 1 night in May 2025