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NH Collection Palacio de Burgos

4.0 star property
Riverwalk hotel with a fitness center and a 24-hour business center

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Photo gallery for NH Collection Palacio de Burgos

Lobby
Meeting facility
Reception
Hallway
Premium Room | 1 bedroom, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Air conditioning

Explore the area

Map
Calle de la Merced, 13, Burgos, Burgos, 9002
  • Burgos Cathedral
    ‪3 min walk‬
  • Plaza Mayor
    ‪3 min walk‬
  • Museum of Human Evolution
    ‪8 min walk‬
  • Burgos (RGS-Villafria)
    ‪11 min drive‬

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Room options

View all photos for Superior Room

Superior Room | 1 bedroom, minibar, in-room safe, desk

Superior Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room | 1 bedroom, minibar, in-room safe, desk

Premium Room

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, River View

Superior Room, River View | 1 bedroom, minibar, in-room safe, desk

Superior Room, River View

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Burgos

NH Collection Palacio de Burgos places you next to La Merced Church and Burgos Teatro Principal. This 4-star hotel has 110 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Burgos Cathedral - 3 min walk - 0.2 miles
  • Plaza Mayor - 3 min walk - 0.2 miles
  • Burgos Castle - 6 min walk - 0.4 miles
  • Museum of Human Evolution - 8 min walk - 0.5 miles
  • Abbey of Santa Maria la Real de Las Huelgas - 19 min walk - 1.0 mile

Getting around

  • Burgos Station - 9 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 152 min drive

Restaurants

  • ‪Cerveceria Morito - ‬5 min walk
  • ‪La Mejillonera - ‬5 min walk
  • ‪Rincón de España - ‬5 min walk
  • ‪Confiteria Ibañez - ‬4 min walk
  • ‪En Tiempos de Maricastaña - ‬4 min walk

About this property

NH Collection Palacio de Burgos

Riverwalk hotel with a fitness center and a 24-hour business center
Guests of NH Collection Palacio de Burgos enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for EUR 20.90 per day. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and laundry facilities.
Plasma TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Minibars, coffee makers, and free newspapers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Languages

English, Spanish

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Exterior

AC Hotel Burgos by Marriott

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 679 reviews
$108 nightly
The price is $119
Jun 15 - Jun 16
Total includes taxes and fees
AC Hotel Burgos by Marriott

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 20.90 per day)
  • Limited onsite parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20.80 for adults and EUR 10.40 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Rincon de la Merced

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 495 square feet of conference space
  • 5 meeting rooms

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 35 per accommodation, per night
  • Dogs and cats only
  • 2 total (55 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 35 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 20.80 for adults and EUR 10.40 for children
  • Covered self parking fee: EUR 20.90 per day
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts major credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

Nh Palacio Merced
Nh Palacio Merced Hotel
NH Collection Palacio Burgos Hotel
Collection Palacio Hotel
NH Collection Palacio Burgos
Collection Palacio
Nh Palacio De La Merced Hotel Burgos
Nh Hotels Burgos
Nh Hotel Burgos
Nh Collection Palacio Burgos
NH Collection Palacio de Burgos Hotel
NH Collection Palacio de Burgos Burgos
NH Collection Palacio de Burgos Hotel Burgos

Frequently asked questions

Is a free cancellation option available at NH Collection Palacio de Burgos?

NH Collection Palacio de Burgos provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at NH Collection Palacio de Burgos?

As of Jun 9, 2025, prices found for a 1-night stay for 2 adults at NH Collection Palacio de Burgos on Jun 19, 2025 start from $134.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of NH Collection Palacio de Burgos?

This hotel is located in Burgos, just steps from Arco de Santa Maria and La Merced Church, and within a short walk of Burgos Cathedral. You'll also find Plaza Mayor and Museum of Human Evolution less than a mile away.

Will I be able to park at NH Collection Palacio de Burgos?

Yes, secured parking is offered for EUR 20.90 per day.

Does NH Collection Palacio de Burgos have a casino at the property?

No, NH Collection Palacio de Burgos doesn't have a casino.

Is there an indoor pool at NH Collection Palacio de Burgos?

No, there is no indoor pool at this hotel.

Is NH Collection Palacio de Burgos good for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and a pillow menu.

Does NH Collection Palacio de Burgos have a hot tub?

No, there isn't a spa tub at this hotel.

Does NH Collection Palacio de Burgos feature a restaurant that includes a breakfast menu?

Yes, NH Collection Palacio de Burgos serves buffet breakfast for a surcharge on weekday mornings at Rincon de la Merced.

Does NH Collection Palacio de Burgos allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at NH Collection Palacio de Burgos for a fee of EUR 35 per accommodation, per night.

Does NH Collection Palacio de Burgos have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from NH Collection Palacio de Burgos?

The closest major airport to NH Collection Palacio de Burgos is Burgos (RGS-Villafria), which is 4.8 mi away (9 minutes by car).

Can I book a room with a balcony at NH Collection Palacio de Burgos?

No, there aren't any guestrooms with balconies at NH Collection Palacio de Burgos.

NH Collection Palacio de Burgos Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 528 out of 806 reviews
Rating 8 - Good. 207 out of 806 reviews
Rating 6 - Okay. 41 out of 806 reviews
Rating 4 - Poor. 17 out of 806 reviews
Rating 2 - Terrible. 13 out of 806 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

James

Business traveler
Liked: Staff & service
A beautiful building, but the room was in need of maintenance. Scruffy woodwork & broken plug Also the online check in and room selection was a waste of time as the receptionist gave me a different room
Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable and great location

Perfect location for exploring Burgos. The room was gracious and very comfortable. The parking was easy and onsite. Very comfortable bed and the bathroom was large as well has having a good size closet area. The hotel is nicely decorated with beautiful furniture and art. The bar in the lobby is nice for relaxing at the hotel. Many restaurants very close and the view the river front rooms (room 106) is very nice as well.
Stayed 2 nights in Feb 2025

10/10 Excellent

Loida

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso y muy bien ubicado
Stayed 1 night in Jan 2025

10/10 Excellent

JOSE

Stayed 2 nights in Feb 2025

8/10 Good

Bruno

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not easy to find free parking around. The hotel is good but the beds don't match the quality and price of the hotel.Bed linen and bed sheets are rough and mattresses are hard.
Stayed 1 night in Feb 2025

10/10 Excellent

Magali

Stayed 1 night in Feb 2025

10/10 Excellent

MARCELLA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, the location is perfect!
Stayed 1 night in Jan 2025

8/10 Good

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, además de ser en sí mismo una atracción de la ciudad. Precio calidad excepcional.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the place
Stayed 1 night in Dec 2024

8/10 Good

stefano, BROOKLYN

Stayed 5 nights in Nov 2024

10/10 Excellent

Gerardo

Stayed 2 nights in Nov 2024

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 2 nights in Oct 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You get what you pay for!

Beautiful building. Lovely staff. Superb breakfast. Large room and bathroom.
Stayed 2 nights in Nov 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great service
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, efficient, and knowledgeable front desk staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful old palacio now luxurious hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Anthea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply fantastic.

Fantastic property, just outside the city gate. Can’t fault it, a great treat for a pilgrim and aim to resume when I resume next year.
Stayed 1 night in Oct 2024

8/10 Good

Ernesto, Boynton Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a great location very historic place. It is very nice. Very close to everything. Shopping restaurants everything parking. It is a problem very tight spaces and not easy to. Get in and out some people take two spaces and the hotel needs to get records of those and asked them to move their cars because their times that there’s no space available
Stayed 1 night in Oct 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Touring stop in Burgos

Brief stop over in Burgos. The NH hotel was perfect.
Stayed 1 night in Sep 2024

10/10 Excellent

stephanie

Liked: Cleanliness, property conditions & facilities
The hotel is an absolute beauty! The rooms a Make you feel like royalty they are so nice!! There was quite a language barrier with the staff that was the only downfall and no air conditioning so the rooms were a bit warm. The lowest temp was 19* c not too cool. But good was amazing and so were the beds!
Stayed 1 night in Oct 2024

10/10 Excellent

Christiaan, Mossley

Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent breakfast. Easy walk across the river to the medieval town and cathedral.
Stayed 2 nights in Sep 2024