Phoenix Seagaia Ocean Tower

4.5 star property
Luxury resort with 7 restaurants connected to the convention center in Miyazaki

Choose dates to view prices

Photo gallery for Phoenix Seagaia Ocean Tower

Hot springs
2 bars/lounges
Hot springs
Club Suite Grand Family Room, Multiple Beds, Non Smoking, Executive Level | In-room safe, iron/ironing board, free WiFi, bed sheets
2 bars/lounges

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Hamayama, Yamasaki-cho, Miyazaki, Miyazaki-ken, 880-8545
  • Place, Phoenix Seagaia Resort
    ‪1 min walk‬
  • Place, Florante Miyazaki
    ‪7 min walk‬
  • Place, Tom Watson Golf Course
    ‪11 min walk‬
  • Airport, Miyazaki (KMI)
    ‪20 min drive‬

Room options

Japanese Style Family Suite Non-Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 1076 sq ft
  • Partial ocean view
  • Sleeps 6
  • 6 Twin Futons

Deluxe Twin Room, Multiple Beds, Non Smoking, Ocean View

9.2 out of 10
Wonderful
(39 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Deluxe Triple Room, Multiple Beds, Non Smoking, Ocean View

9.2 out of 10
Wonderful
(26 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

Deluxe Double Room, 1 King Bed, Non Smoking, Ocean View

9.6 out of 10
Exceptional
(5 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Family Suite, Multiple Beds, Non Smoking, Ocean View (Queen's Family)

9.8 out of 10
Exceptional
(6 reviews)
  • 1206 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 5 Large Twin Beds

Standard Triple Room, Multiple Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(11 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

Standard Twin Room, Multiple Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(13 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Standard Double Room, 1 King Bed, Non Smoking, Ocean View

9.6 out of 10
Exceptional
(5 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Standard Quadruple Room, Multiple Beds, Non Smoking, Ocean View

8.8 out of 10
Excellent
(21 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Beds

Club Twin Room, Multiple Beds, Non Smoking, Executive Level

8.0 out of 10
Very good
(3 reviews)
  • 538 sq ft
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds

Corner Suite, 2 Double Beds, Non Smoking

  • 1173 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Deluxe Twin Room, Multiple Beds, Smoking, Ocean View

8.6 out of 10
Excellent
(8 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Corner Suite,Non Smoking

  • Sleeps 2

Deluxe Twin Room Non Smoking

  • Sleeps 2

Family Suite, Multiple Beds, Non Smoking, Ocean View (King's)

  • 1819 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 2 Double Beds, 2 Large Twin Beds and 1 Twin Bed

Club Double Room, 1 King Bed, Non Smoking, Executive Level

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Club Suite Room, Multiple Beds, Non Smoking, Executive Level

  • 1173 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Standard Twin Room, Multiple Beds, Accessible, Ocean View

  • Sleeps 2
  • 2 Large Twin Beds

Japanese and Western Style Family Suite , Non smoking

  • 1572 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 4 Twin Futons

Royal Japanese Style Suite, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1894 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 4 Twin Futons

Club Suite, Non Smoking, Executive Level

  • 1173 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Royal Suite, Non Smoking (Club Floor)

  • 3229 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 4 Double Beds

Panoramic Suite, Non Smoking (Club Floor,Grand view bath)

  • 1173 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Club Suite, 1 Bedroom, Non Smoking (Kings)

  • 1819 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Deluxe Quadruple Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 538 sq ft
  • Sleeps 4
  • 3 Large Twin Beds and 1 Twin Sofa Bed

Comfort Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

Corner Fourth, Multiple Beds, Non-smoking

8.8 out of 10
Excellent
(3 reviews)
  • 764 sq ft
  • Sleeps 4
  • 3 Large Twin Beds and 1 Twin Sofa Bed

Club Triple Room, Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Twin Room, Non Smoking, Corner

  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Triple Room, Non Smoking, Corner

  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

Standard Twin Room Non Smoking

  • Sleeps 2

Standard Double Room Non Smoking

  • Sleeps 2

Deluxe Double Room Non Smoking

  • Sleeps 2

Standard Triple Room Non Smoking

  • Sleeps 3

Deluxe Triple Room Non Smoking

  • Sleeps 3

Kings Family Room,Non Smoking

  • Sleeps 5

Club Suite, KingsRoom,Non Smoking

  • Sleeps 2

Standard Twin Room Mobility Accessible

  • Sleeps 2

Queen's Family Room,Non Smoking

  • Sleeps 5

Corner Quadruple Room,Non Smoking

  • Sleeps 4

Comfort Double Room Non Smoking

  • Sleeps 2

Deluxe Twin Room,Smoking

  • Sleeps 2

Deluxe Quadruple Room,Non Smoking

  • Sleeps 4

Japanese-style Family Suite,Non Smoking

  • Sleeps 6

Club Twin Grand Room,Non Smoking

  • Sleeps 2

Club Triple Room,Non Smoking

  • Sleeps 3

Club Double Grande Room,Non Smoking

  • Sleeps 2

Club Suite Room,Non Smoking

  • Sleeps 2

Club Suite, Grand View Bath,Non Smoking

  • Sleeps 2

Japanese-Western-Style Room Suite,Non Smoking

  • Sleeps 6

Club Suite, Grand Room,Non Smoking

  • Sleeps 2

Standard Quadruple Room,Non Smoking

  • Sleeps 4

About the neighborhood

Miyazaki

Phoenix Seagaia Ocean Tower places you next to Phoenix Seagaia Resort and within a 15-minute walk of Tom Watson Golf Course. This 734-room, 4.5-star resort has a golf course, a full-service spa, and 7 restaurants. Located centrally in Miyazaki, it's connected to the convention center and also close to Florante Miyazaki and Eda Shrine.

What's nearby

  • Phoenix Seagaia Resort - 1 min walk - 0.1 miles
  • Florante Miyazaki - 7 min walk - 0.4 miles
  • Tom Watson Golf Course - 11 min walk - 0.6 miles
  • Eda Shrine - 12 min walk - 0.7 miles
  • Aeon Mall Miyazaki - 7 min drive - 3.2 miles

Getting around

  • Miyazaki Station - 20 min drive
  • Miyazaki Airport (KMI) - 31 min drive

Restaurants

  • ‪Club Lounge at Sheraton - ‬11 min walk
  • ‪パインテラス - ‬1 min walk
  • ‪米九 - ‬10 min walk
  • ‪実家くろぎ - ‬11 min walk
  • ‪巨浪(ちゅいらん) - ‬5 min drive

About this property

Phoenix Seagaia Ocean Tower

Luxury resort with 7 restaurants connected to the convention center in Miyazaki
Guests of Phoenix Seagaia Ocean Tower have access to a golf course, a full-service spa, and an indoor pool. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury resort include a gym, outdoor tennis courts, and indoor tennis courts.
55-inch TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bidets, and toothbrushes and toothpaste. Safes and phones are also standard. Housekeeping is available on request.
A golf course, hot springs, 10 outdoor tennis courts, and 3 indoor tennis courts are featured at the resort. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include Thai massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub. The spa is open select days.

Public bath/onsen services include an indoor public bath (no minerals). There are 3 hot springs open between 6:00 AM and 11:00 PM.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: JPY 3,800 for adults and JPY 1,900 for children
  • 2 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Ristorante ARCO
  • ガーデンビュッフェ「パインテラス」
  • 中国料理「藍海(らんはい)」
  • 寿司処「八潮」
  • 米九(こめきゅう)

Things to do

  • 10 outdoor tennis courts
  • 3 hot springs
  • 3 indoor tennis courts
  • Bicycle rentals
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Health club
  • Horseback riding/rentals
  • Indoor pool
  • Mini golf
  • Seasonal outdoor pool
  • Segway rentals/tours
  • Shopping mall
  • Tennis lessons

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 10 treatment rooms
  • 3 hot springs
  • Aromatherapy
  • Body wraps
  • Facials
  • Hot springs open from 6:00 AM - 11:00 PM
  • Hot springs water temperature - 104 ºF
  • Hot tub
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Spa open select days
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 43 floors
  • Ballroom
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Meals are not included in the breakfast and half board rates for children ages 4-12 when sharing existing bedding with an adult, and breakfast can be requested for the listed child breakfast fee and dinner for JPY 3,250. The meals are available for children ages 0-3 at no charge.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 1900 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July to September.
  • Hot springs access available from 6:00 AM to 11:00 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Grande Ocean
Sheraton Grande Ocean Miyazaki
Sheraton Grande Ocean Resort
Sheraton Grande Ocean Resort Miyazaki
Miyazaki Sheraton
Sheraton Grande Ocean Hotel Miyazaki
Sheraton Miyazaki
Sheraton Grande Ocean
Sheraton Grande Ocean Resort Resort
Sheraton Grande Ocean Resort Miyazaki
Sheraton Grande Ocean Resort Resort Miyazaki

Frequently asked questions

Is free cancellation available at Phoenix Seagaia Ocean Tower?

Phoenix Seagaia Ocean Tower provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Phoenix Seagaia Ocean Tower?

As of Jan 10, 2026, prices found for a 1-night stay for 2 adults at Phoenix Seagaia Ocean Tower on Jan 20, 2026 start from $117.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Phoenix Seagaia Ocean Tower?

This resort is located in Miyazaki, just steps from Phoenix Seagaia Resort. You'll also find Tom Watson Golf Course and Florante Miyazaki less than a mile away.

Is parking available on site at Phoenix Seagaia Ocean Tower?

Yes, self parking is offered for free at the resort. Accessible parking is also available for guests.

Is there a spa available at Phoenix Seagaia Ocean Tower?

There is a full-service spa available for guests to enjoy and services include Thai massages, aromatherapy, and body wraps. The spa is not open daily but only on select days.

Does Phoenix Seagaia Ocean Tower include a casino?

No, Phoenix Seagaia Ocean Tower doesn't have a casino.

Is there an indoor pool at Phoenix Seagaia Ocean Tower?

Yes, this resort has an indoor pool along with an outdoor pool. The seasonal pool is normally open from July until September.

What will couples enjoy most about a stay at Phoenix Seagaia Ocean Tower?

There are many amenities for couples at this resort, including an indoor pool and 2 bars plus some guestrooms feature Champagne service.

Does Phoenix Seagaia Ocean Tower have a hot tub?

Yes, guests can enjoy a spa tub at this resort.

Does Phoenix Seagaia Ocean Tower feature a restaurant that includes a breakfast menu?

Yes, Phoenix Seagaia Ocean Tower has 7 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Phoenix Seagaia Ocean Tower allow pets to stay free of charge?

No, pets aren't allowed at Phoenix Seagaia Ocean Tower.

Are there connecting rooms at Phoenix Seagaia Ocean Tower?

Yes, this resort has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Phoenix Seagaia Ocean Tower?

The closest major airport to Phoenix Seagaia Ocean Tower is Miyazaki Airport (KMI), which is 8.2 mi away (31 minutes by car).

Are there rooms with balconies that I can book at Phoenix Seagaia Ocean Tower?

No, at Phoenix Seagaia Ocean Tower, there aren't any guestrooms that list a balcony.

Does Phoenix Seagaia Ocean Tower have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Phoenix Seagaia Ocean Tower.

Phoenix Seagaia Ocean Tower Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 1042 reviews
Rating 8 - Good. 246 out of 1042 reviews
Rating 6 - Okay. 49 out of 1042 reviews
Rating 4 - Poor. 20 out of 1042 reviews
Rating 2 - Terrible. 18 out of 1042 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

SUNGSU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Soo Yeon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

HIROYUKI

Stayed 1 night in Oct 2025

10/10 Excellent

Fook Seng

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Big room with amazing view. Loved the onsen.
Stayed 2 nights in Sep 2025

8/10 Good

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very comfortable and very spacious. Facilities were in great condition. Staff was helpful and friendly. Main downside was we stayed on 30 Sep and just missed their summer season by 1 day so outdoor pool was closed. This was despite the weather being 30c. Disappointing.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yen Hao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

太棒的體驗

太棒的體驗,唯一美中不足是9/29 Pine Terrace早餐要等太久了,所以後來放棄了:其他都覺得很讚的體驗,有機會會帶家人一同入住,感謝你們。
Stayed 2 nights in Sep 2025

4/10 Poor

Junki

Liked: Cleanliness, room comfort
Disliked: Staff & service
They don’t have enough number of staffs to serve the guests. Bars are closed early without notifications, and you’ll have to wait more than 30 minutes for breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Keonwoo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Keonwoo

Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Hung Tak Charles

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Chikashi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Hee Jeong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Stefania

Stayed 3 nights in Jul 2025

10/10 Excellent

Sami

Stayed 3 nights in Jul 2025

10/10 Excellent

KEIKO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Chihiro

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was super friendly and always smiling. I felt welcomed and treated well. I will come back again for sure!!
Stayed 1 night in Jul 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

YOUNJEONG

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

8/10 Good

Dennis

Traveled with family
Liked: Staff & service, amenities
The hotel property seems too big for the staff to manage. They try hard, but this hotel is unnecessarily big and so problems arise. The parking lot is as big as Disneyland so arrival, checkin and luggage drop off is hard. When I got there, no one helped me with my luggage bc they were fawning over other guests - so I looked for a cart, lloaded my luggage and pushed the heavy cart into the hotel myself. I informed the checkout desk that this happened, who then send me to a dirty room. Filthy towels, toothbrushes, coffee cups, bottles in the room. I complained and was moved to a better room where we had a towel flecked with hairs -- I doubt if they were facial hairs. And for a seaside resort in the summer, I was perplexed why the pool was drained. Its like throwing a birthday party without a cake. What's the point? The staff and manager were very apologetic. But this place is just too big for them to manage. I would choose a different hotel next time.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard John

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The place is really relaxing. Staff are friendly and accomodating. Definitely coming back.
Stayed 2 nights in Jun 2025

10/10 Excellent

Crystal Chi Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the stuff so nice
Stayed 1 night in Jun 2025

8/10 Good

Wye Teng

Traveled with family
Liked: Cleanliness, amenities
Exterior and interior can do some refresh but room space is sufficient and ocean view is amazing. The room smells abit musty when first enter but some perfume can help
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sheraton Miyazaki

Fantastic hotel, staff is amazing and helpful. Restaurants are top notch, though a touch on the pricey side but the quality and service merit it. Maybe one other mid price restaurant when you don't feel like going too fancy would be nice. We were not able to take advantage of the Onsen due to tattoos and the pool did not seem to be open for some reason. The shopping area is a real bonus and was quite well priced with some fun and interesting items there. Has trouble trying to cast from our computers onto the TV in the room but that was common in a lot of the hotels on our trip. Understanding that they want you to use the hotel and resort but a bit more information about the city and surrounding areas to visit would also add to the experience. Easily the nicest room and view we had on our whole trip in Japan though!
Stayed 3 nights in May 2025