We stayed in the Elation at Baytowne Wharf, which was a different experience for our family. We usually stay on the beach or within walking distance. Overall, the experience of our stay was good. The rental was clean, updated furnishing and came equipped with almost everything we needed. I loved the kitchen included food storage containers for leftovers (something other rentals have not provided). Although the listing indicated a hair dryer was provided, it was not included (which was disappointing because we didn't pack ours). Also, this rental included Xplorie. We booked the Sea Blaster and participated in the Baytowne Adventure activities, which saved us over $100. It included free movie rentals too, but the rental didn't provide a DVD player. While free Wi-Fi was provided, we could never locate the Wi-Fi network for this specific rental. A few more things we loved, Elation is within walking distance to the Baytowne Wharf where there is food, shopping and activities. While there is a tram that takes you to the beach for these properties, the beach was packed. Toward the end of our stay, we opted to drive to a public beach where it was much less congested (surprisingly). Now, we had a series of unfortunate events as a result of the Gibson Beach Rentals. Our door was not locked upon arrival. The door itself doesn't lock when you leave, so it became an inconvenience each time we left our room to get it to actually lock. The day of our arrival we left to get our groceries, upon return we couldn't access our rental. I contacted Gibson Beach Rentals after-hours line and spent 23 minutes on the phone (all while we had cold and frozen groceries). They said the rental was not managed by Gibson Beach Rentals. I was escalated to a supervisor and was assured they had the most recent list of rentals and this property was not on the list. Unfortunately, they had to refuse to help us. My husband was able to determine it may have been due to the batteries. Fortunately with the help of a neighbor, they were able to get into the battery compartment to move around the batteries enough for the door to open. Lastly, our tram pass didn't include the correct rental number. When we were questioned by the tram driver, she said it must include the correct rental number. She said she would go ahead and get us to the beach and allow us keep the pass (which normally she would have been required to confiscate), but likely another driver will not allow us to ride tram.