Roomy and clean.
Drug deals right out the door, fights in hallways, police getting called
Nothing about this place is accurate from the description. The pool is broke. The hot tub is broke, there are no weights in the fitnezs room, there is no shuttle service. This hotel is in a bad neighborhood
Room was disgusting and smelt like smoke throughout the building
Very plain which I expected. Not one single thing to brag about. It should simply be booked as a place to sleep. Comfy bed, comfy pillows. Stayed for one night. The place smelled like a full party of pot smokers had been standing around inside, smoking pot for days. I have never smelled it like that. At first I thought the smell might be temporary but it was not.
the overall condition of the room was poor. The Fridge was broken for several days and i asked them to send the handy man several days and he never came i left the room during the day to work they didnt clean the room water leaked from the toilet the outlets were broken and not maintained in the bathroom the common hallway spaces were not well kept
There seemed to be a lot of drifters hanging out outside main entrance. The room was ok. The t.V. did not work and when I went to call front desk the phone also did not work. I was not expecting much for the discount price I paid but, at least a T.V. would have been nice.
Disappointing that no breakfast and no shuttle, two of the criteria I had in my search. Lots of no drug use on property posted which was a bit scary. Loitering outside with lots of smokers. Room across mine had a busted out door handle and lock and loud Hispanic music coming from an empty room? Room was quite clean and the staff at the front desk were very nice and helpful so I can't totally say the stay was a loss. Room was also nice and clean so I ended up staying there even w/ the situation across from my room w/ the busted out door and music. I only was going to be there for 7 hours and got in near 12:30am otherwise I probably would have left.
Even though shuttle to and from the airport were promised everywhere on their website, they weren't in service and refused to accommodate in any other way except calling me a cab. I'm going to have a strongly worded conversation with the manager, Kevin as he instructed his staff NOT to be accommodating regarding the shuttle. However, Alex, at the front desk, was WONDERFUL in his service and absolutely went out of his way to make sure a single mother and her daughter had a way to the airport. Kevin's lucky to have someone like Alex on his staff and Kevin needs a lesson on how to treat his PAID guests, otherwise he shouldn't be the manager.
Everything was great other than the very spotty cable TV. Nearly half of the channels did not come through and the sound dubbing was off as well. The hot daily breakfast was a nice surprise. It's an older property that's been kept up fairly well.
Staff were the best and engaging — enjoyed the help
The staff was friendly. Parking was good. Breakfast
It’s an okay stay if your there in and out...not more than 2 nights. Could be cleaner. It’s close to the airport.
Toilet clogged and overflowed. Maid staff was very helpful in providing new towels and accepting the water-logged ones. Ice machine on second floor was out of order. No luggage carts available when we checked out. Otherwise, we enjoyed our stay and appreciated the shuttle to the airport.
Located in East Bloomington, Quality Inn & Suites Mall of America - MSP Airport is within 2 miles (3 km) of sights such as Mall of America and Nickelodeon Universe. This 142-room hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.
The onsite restaurant is perfect for a quick bite to eat.
All 142 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available.
Quality Inn & Suites Mall of America - MSP Airport features free WiFi in public areas, a meeting room, and a business center. Free parking is included with your stay. The 24-hour front desk has staff always at the ready. Additional amenities include express check-out and free newspapers.
Roomy and clean.
Drug deals right out the door, fights in hallways, police getting called
Nothing about this place is accurate from the description. The pool is broke. The hot tub is broke, there are no weights in the fitnezs room, there is no shuttle service. This hotel is in a bad neighborhood
Room was disgusting and smelt like smoke throughout the building
Very plain which I expected. Not one single thing to brag about. It should simply be booked as a place to sleep. Comfy bed, comfy pillows. Stayed for one night. The place smelled like a full party of pot smokers had been standing around inside, smoking pot for days. I have never smelled it like that. At first I thought the smell might be temporary but it was not.
the overall condition of the room was poor. The Fridge was broken for several days and i asked them to send the handy man several days and he never came i left the room during the day to work they didnt clean the room water leaked from the toilet the outlets were broken and not maintained in the bathroom the common hallway spaces were not well kept
There seemed to be a lot of drifters hanging out outside main entrance. The room was ok. The t.V. did not work and when I went to call front desk the phone also did not work. I was not expecting much for the discount price I paid but, at least a T.V. would have been nice.
Disappointing that no breakfast and no shuttle, two of the criteria I had in my search. Lots of no drug use on property posted which was a bit scary. Loitering outside with lots of smokers. Room across mine had a busted out door handle and lock and loud Hispanic music coming from an empty room? Room was quite clean and the staff at the front desk were very nice and helpful so I can't totally say the stay was a loss. Room was also nice and clean so I ended up staying there even w/ the situation across from my room w/ the busted out door and music. I only was going to be there for 7 hours and got in near 12:30am otherwise I probably would have left.
Even though shuttle to and from the airport were promised everywhere on their website, they weren't in service and refused to accommodate in any other way except calling me a cab. I'm going to have a strongly worded conversation with the manager, Kevin as he instructed his staff NOT to be accommodating regarding the shuttle. However, Alex, at the front desk, was WONDERFUL in his service and absolutely went out of his way to make sure a single mother and her daughter had a way to the airport. Kevin's lucky to have someone like Alex on his staff and Kevin needs a lesson on how to treat his PAID guests, otherwise he shouldn't be the manager.
