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Recent guest reviews

Roomy and clean.

Drug deals right out the door, fights in hallways, police getting called

Nothing about this place is accurate from the description. The pool is broke. The hot tub is broke, there are no weights in the fitnezs room, there is no shuttle service. This hotel is in a bad neighborhood

Room was disgusting and smelt like smoke throughout the building

Very plain which I expected. Not one single thing to brag about. It should simply be booked as a place to sleep. Comfy bed, comfy pillows. Stayed for one night. The place smelled like a full party of pot smokers had been standing around inside, smoking pot for days. I have never smelled it like that. At first I thought the smell might be temporary but it was not.

the overall condition of the room was poor. The Fridge was broken for several days and i asked them to send the handy man several days and he never came i left the room during the day to work they didnt clean the room water leaked from the toilet the outlets were broken and not maintained in the bathroom the common hallway spaces were not well kept

There seemed to be a lot of drifters hanging out outside main entrance. The room was ok. The t.V. did not work and when I went to call front desk the phone also did not work. I was not expecting much for the discount price I paid but, at least a T.V. would have been nice.

Disappointing that no breakfast and no shuttle, two of the criteria I had in my search. Lots of no drug use on property posted which was a bit scary. Loitering outside with lots of smokers. Room across mine had a busted out door handle and lock and loud Hispanic music coming from an empty room? Room was quite clean and the staff at the front desk were very nice and helpful so I can't totally say the stay was a loss. Room was also nice and clean so I ended up staying there even w/ the situation across from my room w/ the busted out door and music. I only was going to be there for 7 hours and got in near 12:30am otherwise I probably would have left.

Even though shuttle to and from the airport were promised everywhere on their website, they weren't in service and refused to accommodate in any other way except calling me a cab. I'm going to have a strongly worded conversation with the manager, Kevin as he instructed his staff NOT to be accommodating regarding the shuttle. However, Alex, at the front desk, was WONDERFUL in his service and absolutely went out of his way to make sure a single mother and her daughter had a way to the airport. Kevin's lucky to have someone like Alex on his staff and Kevin needs a lesson on how to treat his PAID guests, otherwise he shouldn't be the manager.

Everything was great other than the very spotty cable TV. Nearly half of the channels did not come through and the sound dubbing was off as well. The hot daily breakfast was a nice surprise. It's an older property that's been kept up fairly well.

Staff were the best and engaging — enjoyed the help

The staff was friendly. Parking was good. Breakfast

It’s an okay stay if your there in and out...not more than 2 nights. Could be cleaner. It’s close to the airport.

Toilet clogged and overflowed. Maid staff was very helpful in providing new towels and accepting the water-logged ones. Ice machine on second floor was out of order. No luggage carts available when we checked out. Otherwise, we enjoyed our stay and appreciated the shuttle to the airport.

East American Boulevard Bloomington MN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Business center

Located in East Bloomington, Quality Inn & Suites Mall of America - MSP Airport is within 2 miles (3 km) of sights such as Mall of America and Nickelodeon Universe. This 142-room hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.


Dining

The onsite restaurant is perfect for a quick bite to eat.


Rooms

All 142 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available.


Property features

Quality Inn & Suites Mall of America - MSP Airport features free WiFi in public areas, a meeting room, and a business center. Free parking is included with your stay. The 24-hour front desk has staff always at the ready. Additional amenities include express check-out and free newspapers.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Double Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Executive Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Quality Inn & Suites Mall of America - MSP Airport

Everyone (25) Couples (2) Family (10)
4
Everyone

Roomy and clean.

By on Jul 14, 2021

1
Family

Drug deals right out the door, fights in hallways, police getting called

By on Jun 9, 2021

1
Family

Nothing about this place is accurate from the description. The pool is broke. The hot tub is broke, there are no weights in the fitnezs room, there is no shuttle service. This hotel is in a bad neighborhood

By on Jun 5, 2021

5
Everyone

By on May 17, 2021

1
Family with small children Family

Room was disgusting and smelt like smoke throughout the building

By on Apr 11, 2021

3
Family

Very plain which I expected. Not one single thing to brag about. It should simply be booked as a place to sleep. Comfy bed, comfy pillows. Stayed for one night. The place smelled like a full party of pot smokers had been standing around inside, smoking pot for days. I have never smelled it like that. At first I thought the smell might be temporary but it was not.

By , from Minneapolis, MN on Jan 25, 2021

1
Family with small children

the overall condition of the room was poor. The Fridge was broken for several days and i asked them to send the handy man several days and he never came i left the room during the day to work they didnt clean the room water leaked from the toilet the outlets were broken and not maintained in the bathroom the common hallway spaces were not well kept

By , from Richfield mn on Oct 22, 2020

2
Family

There seemed to be a lot of drifters hanging out outside main entrance. The room was ok. The t.V. did not work and when I went to call front desk the phone also did not work. I was not expecting much for the discount price I paid but, at least a T.V. would have been nice.

By , from Scottsdale on Jun 30, 2020

2
Family

Disappointing that no breakfast and no shuttle, two of the criteria I had in my search. Lots of no drug use on property posted which was a bit scary. Loitering outside with lots of smokers. Room across mine had a busted out door handle and lock and loud Hispanic music coming from an empty room? Room was quite clean and the staff at the front desk were very nice and helpful so I can't totally say the stay was a loss. Room was also nice and clean so I ended up staying there even w/ the situation across from my room w/ the busted out door and music. I only was going to be there for 7 hours and got in near 12:30am otherwise I probably would have left.

By on Jun 15, 2020

1
Family with small children

Even though shuttle to and from the airport were promised everywhere on their website, they weren't in service and refused to accommodate in any other way except calling me a cab. I'm going to have a strongly worded conversation with the manager, Kevin as he instructed his staff NOT to be accommodating regarding the shuttle. However, Alex, at the front desk, was WONDERFUL in his service and absolutely went out of his way to make sure a single mother and her daughter had a way to the airport. Kevin's lucky to have someone like Alex on his staff and Kevin needs a lesson on how to treat his PAID guests, otherwise he shouldn't be the manager.

By , from Florida on May 28, 2020

Quality Inn & Suites Mall of America - MSP Airport

814 East American Boulevard, Bloomington, MN 55420
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