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Recent guest reviews

There seemed to be a lot of drifters hanging out outside main entrance. The room was ok. The t.V. did not work and when I went to call front desk the phone also did not work. I was not expecting much for the discount price I paid but, at least a T.V. would have been nice.

Disappointing that no breakfast and no shuttle, two of the criteria I had in my search. Lots of no drug use on property posted which was a bit scary. Loitering outside with lots of smokers. Room across mine had a busted out door handle and lock and loud Hispanic music coming from an empty room? Room was quite clean and the staff at the front desk were very nice and helpful so I can't totally say the stay was a loss. Room was also nice and clean so I ended up staying there even w/ the situation across from my room w/ the busted out door and music. I only was going to be there for 7 hours and got in near 12:30am otherwise I probably would have left.

Even though shuttle to and from the airport were promised everywhere on their website, they weren't in service and refused to accommodate in any other way except calling me a cab. I'm going to have a strongly worded conversation with the manager, Kevin as he instructed his staff NOT to be accommodating regarding the shuttle. However, Alex, at the front desk, was WONDERFUL in his service and absolutely went out of his way to make sure a single mother and her daughter had a way to the airport. Kevin's lucky to have someone like Alex on his staff and Kevin needs a lesson on how to treat his PAID guests, otherwise he shouldn't be the manager.

Everything was great other than the very spotty cable TV. Nearly half of the channels did not come through and the sound dubbing was off as well. The hot daily breakfast was a nice surprise. It's an older property that's been kept up fairly well.

Staff were the best and engaging — enjoyed the help

The staff was friendly. Parking was good. Breakfast

It’s an okay stay if your there in and out...not more than 2 nights. Could be cleaner. It’s close to the airport.

Toilet clogged and overflowed. Maid staff was very helpful in providing new towels and accepting the water-logged ones. Ice machine on second floor was out of order. No luggage carts available when we checked out. Otherwise, we enjoyed our stay and appreciated the shuttle to the airport.

The transportation service from and to the airport and Mall of America was great and on schedule. The building and rooms were clean however the dark color of the carpet made the facilities seem dull.

Great hotel for the price. free breakfast, pool, shuttle to mall and airport. Would stay here again.

This hotel is too expensive for the value but very comfortable

East American Boulevard Bloomington MN

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Double Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Executive Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Hotel highlights

  • Free continental breakfast
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

Located in East Bloomington, Quality Inn & Suites Mall of America - MSP Airport is within 2 miles (3 km) of popular attractions such as Mall of America and Nickelodeon Universe. This 142-room hotel has free breakfast along with conveniences like an indoor pool and free self parking.


Dining

Start your day off right with a free continental breakfast. The onsite restaurant is perfect for a quick bite to eat.


Rooms

All 142 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect WiFi and TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available.


Property features

At Quality Inn & Suites Mall of America - MSP Airport, guests enjoy an indoor pool, a fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff always at the ready. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Guest reviews for Quality Inn & Suites Mall of America - MSP Airport

Everyone (29) Couples (2) Family (7)
2
Family

There seemed to be a lot of drifters hanging out outside main entrance. The room was ok. The t.V. did not work and when I went to call front desk the phone also did not work. I was not expecting much for the discount price I paid but, at least a T.V. would have been nice.

By , from Scottsdale on Jun 30, 2020

2
Family

Disappointing that no breakfast and no shuttle, two of the criteria I had in my search. Lots of no drug use on property posted which was a bit scary. Loitering outside with lots of smokers. Room across mine had a busted out door handle and lock and loud Hispanic music coming from an empty room? Room was quite clean and the staff at the front desk were very nice and helpful so I can't totally say the stay was a loss. Room was also nice and clean so I ended up staying there even w/ the situation across from my room w/ the busted out door and music. I only was going to be there for 7 hours and got in near 12:30am otherwise I probably would have left.

By on Jun 15, 2020

1
Family with small children

Even though shuttle to and from the airport were promised everywhere on their website, they weren't in service and refused to accommodate in any other way except calling me a cab. I'm going to have a strongly worded conversation with the manager, Kevin as he instructed his staff NOT to be accommodating regarding the shuttle. However, Alex, at the front desk, was WONDERFUL in his service and absolutely went out of his way to make sure a single mother and her daughter had a way to the airport. Kevin's lucky to have someone like Alex on his staff and Kevin needs a lesson on how to treat his PAID guests, otherwise he shouldn't be the manager.

By , from Florida on May 28, 2020

1
Everyone

By on May 8, 2020

5
Family

Everything was great other than the very spotty cable TV. Nearly half of the channels did not come through and the sound dubbing was off as well. The hot daily breakfast was a nice surprise. It's an older property that's been kept up fairly well.

By on Jan 6, 2020

4
Business Business

Staff were the best and engaging — enjoyed the help

By on Nov 20, 2019

3
Everyone

By on Sep 9, 2019

2
Family

The staff was friendly. Parking was good. Breakfast

By on Sep 4, 2019

3
Family with small children Family

It’s an okay stay if your there in and out...not more than 2 nights. Could be cleaner. It’s close to the airport.

By on Aug 22, 2019

5
Everyone

By on Aug 18, 2019

Quality Inn & Suites Mall of America - MSP Airport

814 East American Boulevard, Bloomington, MN 55420
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