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Recent guest reviews

This property is very dated , I’m sure that in the 1980s it was quite deluxe. However, it was clean, safe, reasonably priced and the staff was great. Complimentary breakfast was okay. It was set up in an attached restaurant/bar that was closed down. Pool area was huge, but dated. I was traveling alone, came in on a late flight and leaving the next day so this facility was fine for that. I wouldn’t use it for a weekend in the Twin Cities area with family.

Great location. Walked to mall with 3 year old. Pool was perfect for adults and kids. Free breakfast was a great money saving plus! Clean rooms and super friendly staff!!

This was a perfect place to stay when arriving late at the airport and with an early start the next day.

This was quite possibly the worst hotel I've ever stayed in. Best Western is normally a fairly reliable hotel chain where you get a decent room that is a clean. Generally it's nothing fancy but pretty good. This hotel was dirty to the point that white socks were gray/black if the floor was walked on. Also, the HVAC system was not working in many of the rooms so we went through 4 rooms before getting one that was less than 82 degrees. This took over 2 hours of time that we could have been at the pool with the kids. While they did change rooms for us, I was surprised that no additional accommodations were made. The hotel offers a breakfast, however, when we went down to eat there was not a single table that did not have syrup spilled on the table and crumbs everywhere. I am unsure why the hotel did not have someone cleaning off tables but it was disgusting. Overall I give my experience zero stars.

We have stayed here many times but this time was very disappointing. We had a suite with a king and a sofa bed but there was no linen for the sofa bed and no comforter we asked for comforter and never revived it. Breakfast was a joke dirty angry staff and short/no supply of food, no plates/ utensils just very disappointing.

I like the kid pool for my 6 year old. There was no clean pool towels all night or into the next morning, so we brought a room towel with us. The hot tub was closed so that was a bummer. Also the breakfast was out by 9 30 and was supposed to go till 10. Rooms were ok. Location good right across the street from mall of America

Good price, good amenities

The pool area was very nice, but the rooms were not clean (chocolate on the sheets), the closet door was broken, and multiple items were missing. I requested towels since there were more than two people in our room, and I had to go get them myself. There were no towels in the pool area. I also requested two pillows, sheets, and a couple blankets for the pullout bed, and only one of each item was brought down. The pull out was so uncomfortable that I put the cushions on the floor and froze from the draft coming in below the curtains. Very disappointing for the price we paid.

Long wait to check in and was double charged

We came to because we had stayed there before and had great kids pool. I had called to see if pool was open in am and it was but never told me about heating issues so kids part was really cold and adult pool was cool. Hot tub was nice. Otherwise good stay. Nice breakfast but no syrup for waffles. Would stay again with kids if heat was warm.

They had no pool towels and we were told there wouldn't be any as there was no clean linen and no one there to wash and wouldn't be until later that afternoon early evening. So we had to go to pool without towels with 3 little kids.

Nice pool for our 2-year-old, continental breakfast

Great staff! Helpful!

Killebrew Dr Bloomington MN

Hotel highlights

  • Walking distance to Mall of America
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in East Bloomington, Best Western Plus Bloomington Hotel is within a 10-minute stroll of sights such as Mall of America and Lego Imagination Center. This 211-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.


Dining

Free on-the-go breakfast is served each morning from 7:00 AM to 10:00 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.


Rooms

42-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.


Property features

Best Western Plus Bloomington Hotel features an indoor pool, a children's pool, and a 24-hour gym. There's free parking, as well as a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a sauna, free WiFi in public areas, and conference space.

Room options

Standard Room, 1 King Bed, Accessible, View

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Executive Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Best Western Plus Bloomington Hotel

Everyone (17) Couples (4) Family (20)
4
Everyone

This property is very dated , I’m sure that in the 1980s it was quite deluxe. However, it was clean, safe, reasonably priced and the staff was great. Complimentary breakfast was okay. It was set up in an attached restaurant/bar that was closed down. Pool area was huge, but dated. I was traveling alone, came in on a late flight and leaving the next day so this facility was fine for that. I wouldn’t use it for a weekend in the Twin Cities area with family.

By on Sep 27, 2022

4
Everyone

By on Aug 1, 2022

5
Family with small children

Great location. Walked to mall with 3 year old. Pool was perfect for adults and kids. Free breakfast was a great money saving plus! Clean rooms and super friendly staff!!

By on Jul 18, 2022

Review comment responded on Jul 18, 2022

So happy you and family had a great time!

5
Everyone

By on Jul 13, 2022

5
Family

This was a perfect place to stay when arriving late at the airport and with an early start the next day.

By on Jul 9, 2022

Review comment responded on Jul 18, 2022

Perfect!

1
Family with small children

This was quite possibly the worst hotel I've ever stayed in. Best Western is normally a fairly reliable hotel chain where you get a decent room that is a clean. Generally it's nothing fancy but pretty good. This hotel was dirty to the point that white socks were gray/black if the floor was walked on. Also, the HVAC system was not working in many of the rooms so we went through 4 rooms before getting one that was less than 82 degrees. This took over 2 hours of time that we could have been at the pool with the kids. While they did change rooms for us, I was surprised that no additional accommodations were made. The hotel offers a breakfast, however, when we went down to eat there was not a single table that did not have syrup spilled on the table and crumbs everywhere. I am unsure why the hotel did not have someone cleaning off tables but it was disgusting. Overall I give my experience zero stars.

By on Jun 14, 2022

Review comment responded on Jun 15, 2022

very sorry to hear that you encountered these issues when staying with us. We will discuss as a team and see that we fix this for the future.

4
Everyone

By on Apr 22, 2022

2
Everyone

We have stayed here many times but this time was very disappointing. We had a suite with a king and a sofa bed but there was no linen for the sofa bed and no comforter we asked for comforter and never revived it. Breakfast was a joke dirty angry staff and short/no supply of food, no plates/ utensils just very disappointing.

By , from Grand Forks on Mar 21, 2022

Review comment responded on Mar 21, 2022

Sorry to hear we did not do what we had hoped to for your stay.

4
Family

I like the kid pool for my 6 year old. There was no clean pool towels all night or into the next morning, so we brought a room towel with us. The hot tub was closed so that was a bummer. Also the breakfast was out by 9 30 and was supposed to go till 10. Rooms were ok. Location good right across the street from mall of America

By on Feb 21, 2022

Review comment responded on Feb 22, 2022

Thanks for your review. WE hope we can score better in the future.

5
Everyone

Good price, good amenities

By , from Apple Valley on Feb 12, 2022

Review comment responded on Feb 13, 2022

Thanks for the nice review.

Best Western Plus Bloomington Hotel

1901 Killebrew Dr, Bloomington, MN 55425
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