AmericInn Hotel & Suites Apple Valley2.0 out of 5.0
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Recent guest reviews
room was clean and shower was a handicapp one which i never asked for but benefited me with medical problems large flat screen tv nice refrig and microwave .....over all a great place to stay and the breakfast was customer friendly nice choices.....
It was a nice room and had nice amenities-fridge, microwave, coffee maker.
Very convenient location. We could tell part of our room had been remodeled, and part not. We had a 2 room King room, and it was a disappointment the bathroom was not separate from the actual king sized sleeping area. Good value though. Excellent breakfast!
Staff was horrible! If my husband and I heard I don't know one more time from any of them we would of just forked over the money for a new hotel. First we had no cold water in our room, it was shut off due to a leak. Not a small leak but large amount of water gushing from it when my husband turned it to on. We called down to the front desk and the girl was clueless as to what to do. Now mind you, we just asked for it to be fixed the next day. He explained to her that she should leave a note for maintenance. The next day we leave for our outing and come back only to be told that the water has been shut off in the entire hotel and for 25 minutes nobody could tell us when it we be turned back on. Now if this was just my husband and I it would not be a problem, but we have two children. We were also traveling with two other couples who had another six children between them. This is a major inconvenience! The water was finally turned on about 45 minutes later. When speaking to the manager he was also quite clueless. The hotel was doing renovations which no one was informed of when booking and also how is it that your contractor doesn't inform you of needing to shut the water off and for how long? When asked for compensation the manager which was also part owner was not very customer friendly. Considering he would do nothing to make this trip right, I don't find 50% off rack rate for my next stay acceptable. I didn't want to spend the last night at this hotel, why would I want to come back? I have stayed in quite a few AmeicInns and this is by far the worst!
A nice hotel to stay at. Was very close to the school we needed to go to for competition.
it was an ok room my room was pretty clean but other family members rooms were dirty they were remolding i was told it just sold and the new owners were up grading the hotel nice pool staff was nice.
We were there one night. Our room was located outside the lobby. The coffee was gone early in the morning. Though out the night water flushing woke me up three times. Maybe sound proofing of the walls or a change of the bed would elivate the problem. Staff, was very friendly and helpful.
I visited my family. I don't think there was anything missing that would have made my stay more enjoyable. I think it was comparablew to other trips I have taken while staying at similar hotels which I would term travel motels.
We had a great stay, and found the AmericInn to be everything we would want in a hotel...Nice clean rooms, beautiful lobby with access to a TV, business center, comfortable furniture, pleasant and helpful staff, and a great breakfast in the morning.
Reviews from Trip Advisor
73% of guests recommend this hotelTotal of 207 reviews