This is just like a hotel room, but without any of the niceties of a hotel like an ice bucket, a functioning coffee maker with paper cups or mugs, and working light fixtures.The “bot” that represents this unit that you communicate with will tell you it has kitchen with a refrigerator, freezer, microwave, and all the “essentials “needed for a short stay. Not true. It has a dorm mini fridge, and we had four people in the room, but only two coffee mugs, one spoon, and seven forks. No coffee filters for the coffee maker. We had to take out our own trash. Light fixtures were hanging off the wall. The resort itself is amazing! But this unit has been neglected, right down to the dead potted plant in the room.