We have stayed at this hotel many times. Its well located near mall and shopping areas. Staff is very friendly and helpful.
Okay
It was a great value. You get a great breakfast, a clean room, and a nice pool. If you book through Orbitz, you can also get a car for your stay. Convenient.
Breakfast was excellent
I did not like the fact that we could not use the pool. We went down to Florida for my nephew's wedding in Miami on Thursday night and expected to stay at the hotel Fri & Sat and enjoy the pool and just relax. However. when we returned from the wedding there was a note stating the pool would be closed. They did offer another hotel but as I am partially disabled and use a cane this was not convenient for us and think we should get some kind of reimbursement. The breakfast in the morning was very good.
Junie was great !
Cleanliness and safety
I was really amazed of how respectful and helpful the staff was. Customer service was way above the highest in level of customer service. I still don't believe it. I used to travel regularly for work although they were also nice, it was never like this. Not even close. Best customer service I have ever seen from the front desk, food service, maintenance, and room attendants.
Best experience. Everyone is nice, the breakfast is good. The pool is clean. I would love to visit this place again. :)
We enjoyed our stay
Everything was outstanding, staff was very friendly and helpful. Property was very clean and welcoming. Parking was very easy, with a wide range of things to do within walking distance.
Friendly staff, clean room, great breakfast, nice tv selections, nice gym, convenient parking Wish plumbing system was better.
Everyone was smiling and seemed genuinely happy to work there. That positive energy definitely makes a difference in the experience guests have. I will definitely stay here again.
If you have to work on your trip, internet is terrible
I did not like the fact that it is a pandemic going on and no safety measures were taken for the buffet
All furnishings contemporary and VERY clean. Loved having desk, microwave, coffee maching and safe. Bed wa excellent but sheets were absolutely luxurious - like silk! Lots of towels in bathroom and good shower. :Big variety of breakfast dishes - not only cereal and omelets but "make it yourself" waffles. In short - absolutely wonderful and a great value.
Everything . Clean, safe, helpful. Great staff. Perfect location
Area around parking is very dirty.The entrance needs some light
Gulfstream Park Racing and Casino is a short stroll from Hampton Inn by Hilton Hallandale Beach Aventura, and other popular attractions like Aventura Mall are within a couple of miles (3 km). This 3-star hotel has 151 rooms and welcomes guests with free breakfast, an outdoor pool, and a 24-hour gym.
Free buffet breakfast is offered each morning.
49-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.
At Hampton Inn by Hilton Hallandale Beach Aventura, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls, an off-leash area, and litter boxes. Additional amenities include conference space, a 24-hour business center, and a computer station.
We have stayed at this hotel many times. Its well located near mall and shopping areas. Staff is very friendly and helpful.
Okay
Dear Serik,Thank you for being our guest and for taking the time to share your comments. We are pleased you were satisfied with the majority of your stay, but we regret not meeting your expectations for a perfect experience. We hope to have another opportunity to show you our commitment to providing elevated, quality experiences. Have a wonderful weekend, and travel safely. Kind regards, Guest Services
It was a great value. You get a great breakfast, a clean room, and a nice pool. If you book through Orbitz, you can also get a car for your stay. Convenient.
Dear Evelyn, What a fantastic way to start our day by receiving your review. Thank you for taking time out of your day to share your experience with other travelers. We are delighted that you enjoyed your time with us in Hallandale Beach. We hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Kind regards, Guest Services
Breakfast was excellent
Dear Jose, Thank you so much for the perfect rating! This is the best compliment we can receive, and it warms our hearts. We thank you for choosing our hotel for your visit to South Florida. We hope you'll visit us again whenever your travels bring you back to Hallandale Beach. Have a wonderful weekend, and travel safely. Kind regards, Guest Services
I did not like the fact that we could not use the pool. We went down to Florida for my nephew's wedding in Miami on Thursday night and expected to stay at the hotel Fri & Sat and enjoy the pool and just relax. However. when we returned from the wedding there was a note stating the pool would be closed. They did offer another hotel but as I am partially disabled and use a cane this was not convenient for us and think we should get some kind of reimbursement. The breakfast in the morning was very good.
Dear Pat, Thank you for taking the time to share your experience, and we appreciate you choosing us for your wedding weekend. We were disappointed to know there were some negative experiences and we appreciate your valued insight. While an apology will regrettably not alter the outcome of your experience, we do extend it with all sincerity. We certainly empathize regarding the points you mention in your review, especially the pool being temporarily closed for maintenance. Our team strives to ensure luxury and unparalleled service and accommodations at every turn, and we regret letting you and your family down. We have notified the General Manager, Benny of your unpleasant experience, please feel free to contact him directly with any further information you may want to provide. We are unable to leave an email, or telephone number on this reply as this review page will not approve for posting. It was an honor to have you as our guest, and would will be privileged to have you as our guests in the future for an even more enriched experience. Kind regards, Guest Services
Junie was great !
Dear David, Thank you for investing the time to share your experience and to highlight one of our team members who truly loves what they do. As you discovered, Junie takes great pride in personally crafting experiences that ensure each guest leaves richer than they arrived, and we are delighted to read that her hospitality made your stay even more enriched. We hope you'll visit us again whenever your travels bring you back to Hallandale Beach. Have a wonderful weekend, and travel safely. Best regards, Guest Services
Cleanliness and safety
Dear Vladimir, Discovering your perfect rating brought a smile to all of our faces. We are so happy knowing that you had an excellent experience, and we thank you for taking the time to share. On behalf of all of us, we invite you to join us as our valued guest on your next trip to Hallandale Beach. Have a fantastic week, and travel safely. Best regards, Guest Services
I was really amazed of how respectful and helpful the staff was. Customer service was way above the highest in level of customer service. I still don't believe it. I used to travel regularly for work although they were also nice, it was never like this. Not even close. Best customer service I have ever seen from the front desk, food service, maintenance, and room attendants.
Dear James, Wow! What a fantastic way for us to start our week. We can't thank you enough for taking the time to share your extremely thoughtful review on our review page. Thank you for this glowing review, and for selecting our hotel for your visit to South Florida. It's always wonderful to hear how much our guests enjoy our efforts. We are extremely lucky to have such an extraordinary team; we'll be sure to share your kind words with all of them, and they will be over the moon to know that their efforts helped make your stay that much more pleasant. We're absolutely thrilled that we delivered a seamless, upscale experience for you during your stay. We eagerly await your return to Hallandale Beach. Have a wonderful day, and travel safely. Kind regards, Guest Services
Dear Juan,Thank you for your loyalty to our hotel. We always love welcoming familiar faces back to the Hampton Inn Hallandale Beach Aventura. We also appreciate you taking the time to share your experience with other guests. We look forward to welcoming you back again soon. Best regards, Guest Services