4/10 Poor
Jordan
Traveled with family
Apr 1, 2025
Honest thoughts
The check-in area is extremely small. Vallet was a nightmare , did not communicate information very well and I couldnt get my answers for my questions properly answered.Also the 3rd floor vallet pick up spot is a mess SUPER TIGHT and just screaming accident waiting to happen. Some of the front desk clerks needs some work on customer service.I simply came down to check out and ask for one of those luggage carrier carts and she just rudely said "it's not me you ask for, its that guy over there" ...how am i supposed to know that. The elevators take an eternity since they're always packed with people. The room smelled like Marijuana from the day we came and until we left. Its quite sad that this hotel didnt work out since i like the location. Its a solid 3/10 👌
Jordan
Stayed 4 nights in Mar 2025