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Located in Polanco, W Mexico City is within a 10-minute walk of popular sights such as French Embassy and Auditorio Nacional. This 237-room, 4.5-star hotel has 2 restaurants along with conveniences like a full-service spa and a health club. Also close to this Mexico City hotel are Parque Zoologico de Chapultepec and Chapultepec Park.

Dining

Enjoy dining at J By Jose Andres, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a continental breakfast is served for a fee each morning from 6:30 AM to 11:30 AM.

Rooms

All 237 air-conditioned rooms feature minibars, coffee makers, and free newspapers. For entertainment, guests can enjoy satellite TV. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include video-game consoles, safes, and phones.

Property features

Guests staying at W Mexico City enjoy access to a full-service spa, a health club, and a sauna. Valet parking is MXN 90 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for MXN 1105 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include WiFi in public areas, 7 meeting rooms, and free newspapers.

Highlights

  • Walking distance to French Embassy and Auditorio Nacional
  • Onsite dining
  • Spa
  • Health club

Renovations & Closures

The hotel will be renovating from 20 August 2016 until further notice. The following areas are affected:
  • Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

The “New W Mexico City”, a fully renovated luxury hotel in premium location, offers spacious rooms unique in design and architecture. The famous Chef Jose Andres introduces his newest signature restaurant “J by Jose Andres”, a blend of contemporary Spanish food with Mexican touches. Recently renovated meeting facilities with external terrace offer state of the art equipment and personalized services. Experience the transition from day to night in the unique atmosphere of our “Living Room Bar” with daily programming, W Music and Cocktails. The Spa offers an extraordinary “Temazcal” experience, an indigenous, authentic “Mexican sauna” tradition.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Total number of rooms - 237 
  • Number of floors - 25 
  • Valet parking (surcharge) 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Full-service spa 
  • Tours/ticket assistance 
  • WiFi (surcharge) 
  • Laundry facilities 
  • Health club 
  • Luggage storage 
  • Spa treatment room(s) 
  • Meeting rooms 7 
  • Multilingual staff 
  • Terrace 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Year Built 2003 
  • Number of restaurants - 2 
  • Sauna 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Steam room 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Rollaway/extra beds available  
  • Laundry facilities  
  • DVD player  

Internet

Available in some public areas: Wireless internet access ( MXN 190 per 24-hour period )

Parking

Valet parking (surcharge)

Room Amenities

  • Video-game console 
  • DVD player 
  • Pay movies 
  • Premium bedding 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Designer toiletries 
  • Bathrobes 
  • Hair dryer 
  • Iron/ironing board 
  • Desk 
  • Satellite TV service 
  • Pillowtop mattress 
  • Rollaway/extra beds available 
  • Cribs/infant beds available 
  • Room service 
  • In-room safe 
  • Hypo-allergenic bedding available 
  • In-room massage available 
  • In-room climate control (air conditioning) 

Where to Eat

J By Jose Andres - The famous Chef Jose Andres introduces his signature restaurant offering a blend of contemporary Spanish food with Mexican touches.

Living Room Bar - Experience the unique atmosphere of the Living Room Bar featuring daily programming, W Music, and Cocktails.

Room service - Available 24 hours.

Nearby Things to Do

W Mexico City's AWAY® Spa offers about 636 square meters (6,850 square feet) of space with views overlooking the treetops of the surrounding Polanco neighborhood. Amenities include a relaxation pool, adobe sauna, spa tub, steam room, and juice bar. AWAY® Spa offers aromatherapy, body, and facial treatments as well as massages. The fitness center provides free style weights, integrated weight system, treadmills, elliptical trainers, stair machines, stationary bikes, and a variety of circuit-training equipment.

Chapultepec Park, four km (2.5 mi) from the hotel, encompasses 647 hectares (1,600 acres) of woods, fields, playgrounds, and artificial lakes with rental rowboats. The popular park also houses a zoo and several museums.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

Spa Services

  • Number of treatment rooms 4 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body scrubs 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is 1 PM

Payment types

Pets

  • Pets allowed for an extra charge of MXN 300 per pet, per day, plus a one-time cleaning fee of MXN 1350 and a deposit of MXN 1250 per stay
  • Dogs and cats only
  • 1 per room (up to 20 kg)

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between MXN 282 and MXN 700 per person (approximately)
  • Fee for in-room wireless Internet: MXN 190 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: MXN 190 per 24-hour period (rates may vary)
  • Airport shuttle fee: MXN 1105 per vehicle (one way)
  • Valet parking fee: MXN 90 per night
  • Pet deposit: MXN 1250 per stay
  • Pet fee: MXN 300 per pet, per day plus MXN 1350 one-time cleaning fee
  • An early check-in fee will be charged
  • A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Mexico City W
  • W Hotel Mexico City
  • W Mexico City
  • w Hotels Mexico City
  • w Mexico City Hotel Mexico City
  • Hotel W Mexico City

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.


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