W Mexico City in Mexico City | Hotel Rates & Reviews on Orbitz

Rooms

All 237 air-conditioned rooms feature minibars, coffee makers, and free newspapers. Guests can expect to find TVs with satellite channels and DVD players. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Video-game consoles, safes, and phones are also standard.

Property features

Guests staying at W Mexico City enjoy access to a full-service spa, a health club, and a spa tub. Valet parking is MXN 90 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for MXN 1340 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, WiFi in public areas, and a business center.

Room options

Wonderful Room, Room, 1 King Bed, City View

1 King Bed | Sleeps 3

$160* Per night/room Mar 13 - Mar 14

Spectacular Room, Room, 2 Queen Beds, City View

2 Queen Beds | Sleeps 3

Wonderful Room, Room, 2 Queen Beds, City View

2 Queen Beds | Sleeps 3

Marvelous Room, Suite, 1 Bedroom

1 King Bed | Sleeps 3

Fantastic Room, Suite, 1 Bedroom, City View, Corner

1 King Bed | Sleeps 3

Arrivals + Departures

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply), along with a car charging station.

Check-in: 3 PM
Check-out: 1 PM

Special Check-in Details

24-hour airport transportation is available. Fees may apply. Guests must make arrangements in advance by contacting the property.

Payment types

Kids + Beds

Children stay free when using existing bedding

Pet Policy

This property welcomes pets for MXN 300 per pet, per day, plus a one-time cleaning fee of MXN 1350 and a deposit of MXN 1250 per stay
Dogs and cats only
Up to 1 per room (44 lbs is the maximum pet weight)

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The following credit cards are accepted: American Express, Carte Blanche, Mastercard, and Visa.
Debit cards aren't accepted.
The hotel provides transfers from the airport (fees apply). To make arrangements, contact the property with arrival details prior to travel, using the phone number on your booking confirmation.
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Breakfast fee: between MXN 282 and MXN 700 per person (approximately)
Fee for wireless Internet in public areas: MXN 190 per 24-hour period (rates may vary)
Airport shuttle fee: MXN 1340 per vehicle (one-way)
Valet parking fee: MXN 90 per night
Pet deposit: MXN 1250 per stay
Pet fee: MXN 300 per pet, per day plus MXN 1350 one-time cleaning fee
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

Mexico City W
W Hotel Mexico City
W Mexico City
w Hotels Mexico City
w Mexico City Hotel Mexico City
Hotel W Mexico City
W Mexico City Hotel
W Mexico City Mexico City
W Mexico City Hotel Mexico City

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4.2

out of 5

"Good!"

See all 56 reviews

Room cleanliness 4.0

Service & staff 4.5

Room comfort 4.0

Hotel condition 4.5

This hotel is most popular for:

Recent guest reviews

Great location. Fun, young, lovely atmosphere from the music to the parties in the Living Room, to the design of everything from the restaurant to the rooms. We loved being able to walk to Restaurants in Polanco and also being able to walk or ride scooters to Chapultepec Parc.

La ubicación es excelente! Ideal para quedarse en Mexico. Servicio impecable. Buena energía en el hotel

friendly and attentive staff clean rooms good service

Property was beautiful and most staff was fantastic. Bartender was incredibly slow. There was a strange banging noise somewhere on our floor for most of our stay.

Very modern place, the rooms are absolutely great!

Incredible staff at the W. Literally answered any question we had and accommodated our requests.

Disappointing costumer service. Room was not ready at 3:40 pm, when check in time is 3:00 pm, negative, but it happens, still, It is fair for a client to express it is he is not satisfied, WHAT IS NOT ACCEPTABLE is for the front desk employee to say “do not give that attitude” to me, the client. WOW!!! Below even the lowest hotel standards

very good located in Polanco, but is not a business hotel, there is not office chair in the room where you could work, uncomfortable. hotel is probably for young people. as gold member you do not get upgraded to a higher room. you have next to the hotel, better hotel for business, Hotel is clean, bed is good, but the missing chair to be able to work and office desk, shows is a hotel for people who do not have to work in their room.

A little disappointing at first with the room assignment, but finally switch to the same room I stayed before. Satisfied, but not an upgrade. Have to ask to clean the carpet around the beds; overall love the hotel.

Modern, Clean, Friendly Staff, Great Location, Great Atmosphere, Car Service on site

Beautiful facility Excellent gym Would stay there again Y

Tried to charg us for valet parking But did not have a car. Laundry ruined our cloths. And did not want to pay for the cloths they ruined.

This hotel is in a great location when doing business in Polanco. The staff was very helpful!!

Guest reviews for W Mexico City

Everyone

By a verified traveler on Dec 2, 2019

Review comment Ruben Bolaños - Quality Manager responded on Dec 7, 2019

Dear Guest. Thank you for your review, we hope to see you again in W Mexico City.

Partner Couples

By GBardot, from Los Angeles on Jul 24, 2019

Business Business

By I, from US on Jul 10, 2019

By a verified traveler on May 26, 2019

Friends

By a verified traveler on Apr 15, 2019

Review comment WHATEVER WHENEVER TEAM responded on Apr 22, 2019

Hello Thank you and we look forward to another opportunity of having you with us at W Mexio City PAOLA QUESADA

By a verified traveler on Apr 12, 2019

Review comment WHATEVER WHENEVER responded on Apr 22, 2019

Hello Thank you, see you soon. PAOLA QUESADA

By a verified traveler on Mar 26, 2019

Review comment WHATEVER WHENEVER TEAM responded on Apr 30, 2019

Hello Thank you for your comments, I am currently reviewing with each of them what went wrong to make sure this does not happen in the future. PAOLA QUESADA

By a verified traveler on Mar 22, 2019

Muchas Gracias , te esperamos pronto. PAOLA QUESADA

By a verified traveler on Mar 20, 2019

Review comment WHATEVER WHENEVER TEAM responded on Mar 25, 2019

Hello We are so glad you enjoyed your stay with us! Thank you very much for your comments. Hope to see you soon PAOLA QUESADA

By a verified traveler on Jan 6, 2019

Review comment PAOLA QUESADA responded on Mar 5, 2019

Hello Thank you for visit W Mexico city. Hope to see you soon. WHATEVER WHENEVER TEAM

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W Mexico City

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This hotel is most popular for:

Recent guest reviews

Hotel highlights

Dining

Rooms

Property features

Room options

Wonderful Room, Room, 1 King Bed, City View

Spectacular Room, Room, 2 Queen Beds, City View

Wonderful Room, Room, 2 Queen Beds, City View

Marvelous Room, Suite, 1 Bedroom

Fantastic Room, Suite, 1 Bedroom, City View, Corner

Guest reviews for W Mexico City

W Mexico City

Hotel Amenities

Hotel Area

Hotel Policies

Please fix the following errors to continue:

Please enter a check-in date

Please enter a check-out date

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Please enter your travel dates like this: M/d/yyyy