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Volga, Member of Preferred Hotels & Resorts

4.0 star property
VIP Access

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Photo gallery for Volga, Member of Preferred Hotels & Resorts

Outdoor pool, free cabanas, pool umbrellas
Property video
Front of property
Rooftop terrace
50-inch Smart TV with cable channels, TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Río Volga 105 Cuauhtemoc, Mexico City, 06500
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Angel of Independence Monument
    ‪5 min walk‬
  • Place, U.S. Embassy
    ‪8 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 50-inch Smart TV with cable channels, TV

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite

Grand Suite | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Grand Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Living area | 50-inch Smart TV with cable channels, TV

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(4 reviews)
  • 249 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Mexico City

Located in Reforma, Volga, Member of Preferred Hotels & Resorts is within a 5-minute walk of popular attractions such as Paseo de la Reforma and Angel of Independence Monument. This 4-star hotel has 50 guestrooms and offers conveniences like free breakfast, an outdoor pool, and a 24-hour gym.

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.1 miles
  • Diana the Huntress Fountain - 2 min walk - 0.1 miles
  • Angel of Independence Monument - 5 min walk - 0.3 miles
  • U.S. Embassy - 8 min walk - 0.5 miles
  • National Museum of Anthropology - 4 min drive - 1.2 miles

Getting around

  • Mexico City Buenavista Station - 6 min drive
  • Sevilla Station - 8 min walk
  • Benito Juarez International Airport (MEX) - 23 min drive

Restaurants

  • ‪Salón Ríos - ‬1 min walk
  • ‪Don Asado - ‬2 min walk
  • ‪Peltre Lonchería - ‬1 min walk
  • ‪Tacos De Armando - ‬1 min walk
  • ‪Hooters - ‬2 min walk

About this property

Volga, Member of Preferred Hotels & Resorts

Built in 2023, the brand new Volga, Member of Preferred Hotels & Resorts offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This smoke-free hotel also has a porter/bellhop.
Guests can expect free WiFi and 50-inch Smart TVs with cable channels. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, phones, and desks are also standard. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • 3 bars/lounges
  • A restaurant
  • A swim-up bar

Restaurants on site

  • ELORA
  • Minos Bar
  • Roof Garden

Things to do

  • 24-hour health club
  • Designer stores
  • Evening entertainment
  • Outdoor pool
  • Outdoor pool (guest access)
  • Wine tasting room
  • Winery release events

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 steps to reach entrance
  • Magnifying mirror
  • No elevator
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 2 buildings
  • 8 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2023
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 52.20 per pet (varies based on length of stay), plus a deposit of USD 200 per stay
  • Dogs and cats only
  • 1 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 265 per day
  • Service fee: USD 30 per accommodation, per night
  • A damage deposit of USD 270 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 200 per stay
  • Pet fee: USD 52.20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Volga Hotel

Volga Mexico City

Volga Hotel Mexico City

Frequently asked questions

Are free cancellation options available at Volga, Member of Preferred Hotels & Resorts?

Volga, Member of Preferred Hotels & Resorts provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Volga, Member of Preferred Hotels & Resorts?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Volga, Member of Preferred Hotels & Resorts on Jun 2, 2026 start from $404, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Volga, Member of Preferred Hotels & Resorts?

This hotel is situated in Reforma within a 10-minute walk of Paseo de la Reforma and Angel of Independence Monument. You'll also find Palacio de Bellas Artes and Zócalo within a short drive.

Is there parking available at Volga, Member of Preferred Hotels & Resorts?

No, there isn't parking available at the hotel.

Is there a spa available at Volga, Member of Preferred Hotels & Resorts?

Spa services at the hotel include massages.

Does Volga, Member of Preferred Hotels & Resorts feature a casino?

No, Volga, Member of Preferred Hotels & Resorts doesn't have a casino.

Will I find an indoor pool at Volga, Member of Preferred Hotels & Resorts?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Volga, Member of Preferred Hotels & Resorts good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and an outdoor pool.

Does Volga, Member of Preferred Hotels & Resorts have a hot tub?

No, there isn't a spa tub at this hotel.

Does Volga, Member of Preferred Hotels & Resorts have a restaurant that serves breakfast?

Yes, Volga, Member of Preferred Hotels & Resorts serves free full breakfasts at ELORA each morning.

Will Volga, Member of Preferred Hotels & Resorts allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Volga, Member of Preferred Hotels & Resorts for a fee of USD 52.20 per pet, per night. The property also provides food and water bowls. A deposit of USD 200 per stay is collected.

Does Volga, Member of Preferred Hotels & Resorts have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Volga, Member of Preferred Hotels & Resorts?

The closest major airport to Volga, Member of Preferred Hotels & Resorts is Benito Juarez International Airport (MEX), which is 9.4 mi away (23 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 26.7 mi away (55-minute drive).

Are there rooms with balconies at Volga, Member of Preferred Hotels & Resorts?

No, there aren't any guestrooms at Volga, Member of Preferred Hotels & Resorts that offer a balcony.

Volga, Member of Preferred Hotels & Resorts Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 125 out of 171 reviews
Rating 8 - Good. 27 out of 171 reviews
Rating 6 - Okay. 12 out of 171 reviews
Rating 4 - Poor. 6 out of 171 reviews
Rating 2 - Terrible. 1 out of 171 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Chazmar Martinez

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Volga is absolutely beautiful — truly stunning in every sense. The design, ambiance, and attention to detail make it feel special the moment you walk in. What really sets this hotel apart, though, is the service. Every single person we interacted with was incredibly kind, welcoming, and attentive. You can feel that hospitality here is genuine, not forced. Arturo, in particular, stood out and deserves special recognition. He went above and beyond from the start — giving us a full tour of the hotel, sharing its story, the ups and downs, and all the thoughtful details that make Volga what it is. His warmth, professionalism, and pride in the hotel made such a lasting impression and truly elevated our stay. Hotel Volga is very lucky to have Arturo on their team. We felt so welcomed and taken care of, and we can’t wait to come back.
Stayed 4 nights in Jan 2026

8/10 Good

Thelma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the service and attention from all the staff was excellent, the bedroom set up was somewhat uncomfortable for us, older adults. Many beautiful features, the wall, the lounge, the restaurant, the movable roof, the cube mid building and rooftop.
Stayed 1 night in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, property conditions & facilities
The room was spotless. The staff was amazing. Everything was nice and clean, prepared.
Stayed 1 night in Jan 2026

10/10 Excellent

Shanel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room friendly staff highly recommend
Stayed 2 nights in Jan 2026

10/10 Excellent

Kortney

Stayed 5 nights in Jan 2026

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

8/10 Good

Rosswell

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great staff and a beautiful hotel.
Stayed 6 nights in Dec 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Stayed 3 nights in Dec 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

10/10 Excellent

cauthen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favourite hotel in Mexico city. The urban cenote concept has been executed expertly
Stayed 1 night in Dec 2025

10/10 Excellent

Marciano

Stayed 3 nights in Dec 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and had nice drinks at the bar. The room was very chic and clean. Concierge was incredible and helped us enjoy our stay.
Stayed 1 night in Dec 2025

10/10 Excellent

JasmineHope

Stayed 4 nights in Dec 2025

10/10 Excellent

Amanda

Stayed 2 nights in Dec 2025

10/10 Excellent

cauthen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we have ever stayed in. Underrated and would be our go to for Mexico city.
Stayed 3 nights in Dec 2025

8/10 Good

Sylvia Katarina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is honestly beautiful. All of the spaces are wonderfully curated. The rooms were great as well. The breakfast was also delicious. And the staff was super friendly. My only complaint is that you can hear the music from the lobby or any other noise in your room, both at night and in the morning.
Stayed 3 nights in Sep 2025

10/10 Excellent

Wade

Traveled with partner
Liked: Cleanliness
This hotel was amazing. The decor is beautiful and the service was excellent. Highly recommended!
Stayed 4 nights in Nov 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and centrally located. I wasn’t the biggest fan of the food as I was hoping for a bit more comfort options but it’s quite a posh hotel so that’s expected. I recommend this place for a cocktail and ambience. The atrium style of the floors results in lots of sound carrying but the hotel does a great job observing quiet hours. Because this is an architectural wonder of a hotel the layout of the bedroom is not for privacy in case that’s an issue.
Stayed 4 nights in Nov 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful architecture!
Stayed 5 nights in Nov 2025

10/10 Excellent

jesse

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Everything about this hotel was fantastic. Excellent service, very courteous staff, great breakfast, and great coffee. The beds and pillows were extremely comfortable. I even had to ask which brand of bedding they use.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jessica

Clean and spacious
Stayed 3 nights in Aug 2025

10/10 Excellent

Alex

Stayed 3 nights in Oct 2025

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness
The service was amazing! The place is at a perfect location. The hotel is beautiful.
Stayed 1 night in Oct 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I absolutely loved this hotel and plan to always stay here when I’m in CDMX. The staff was friendly, the hotel was impeccable, and the bar in the basement had a great DJ and good drinks.
Stayed 1 night in Oct 2025

10/10 Excellent

Roberto

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025