Aparthotel

UTOPIC Polanco by ULIV

4.5 star property

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Photo gallery for UTOPIC Polanco by ULIV

Premium Studio | Premium bedding, in-room safe, iron/ironing board, free WiFi
Reception
Premium Suite with Spectacular Balcony | Balcony
Standard Double Suite with Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi
Premium Suite with Spectacular Balcony | Dining room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Laundry
  • Spa
  • Gym

Explore the area

View in a map
568 Calzada General Mariano Escobedo, Mexico City, 11590
  • Place, Avenida Presidente Masaryk
    ‪2 min walk‬
  • Place, Paseo de la Reforma
    ‪8 min walk‬
  • Place, National Museum of Anthropology
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪26 min drive‬

Room options

Deluxe Studio

7.0 out of 10
Good
(6 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Studio

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Standard Double Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Suite with Spectacular Balcony

  • City view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Standard Suite with Balcony

  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Standard Double Suite with Balcony

  • City view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Studio

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mexico City

Located in Miguel Hidalgo, UTOPIC Polanco by ULIV is adjacent to Avenida Presidente Masaryk and within a 10-minute walk of other popular attractions like Paseo de la Reforma. This 36-room, 4.5-star aparthotel has free in-room WiFi along with a gym and a rooftop terrace.

What's nearby

  • Avenida Presidente Masaryk - 2 min walk - 0.1 miles
  • Paseo de la Reforma - 8 min walk - 0.5 miles
  • National Museum of Anthropology - 10 min walk - 0.6 miles
  • Chapultepec Park - 12 min walk - 0.7 miles
  • Angel of Independence Monument - 17 min walk - 0.9 miles

Getting around

  • Mexico City Buenavista Station - 6 min drive
  • Chapultepec Station - 16 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Cafe Tamayo - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Centro Castellano - ‬4 min walk
  • ‪Tandoor - ‬4 min walk
  • ‪Cielito Querido Café - ‬3 min walk

About this property

UTOPIC Polanco by ULIV

At UTOPIC Polanco by ULIV, guests have access to a gym, a rooftop terrace, and free WiFi in public areas. Valet parking is offered for MXN 170 per day. The front desk is staffed 24 hours a day to help with luggage storage and concierge services. Additional amenities include a business center and laundry facilities.
Each apartment is air-conditioned and has an array of amenities, including an espresso maker, free bottled water, and a safe. Guests can expect to find free WiFi and a 55-inch Smart TV with digital channels. Beds sport premium bedding and the bathroom offers a rainfall showerhead, a hair dryer, and bathrobes. Other standard amenities include an ironing board, a wardrobe or closet, and a dining table. Change of towels is available on request.
Recreational amenities at the aparthotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

Similar properties

Property amenities

Pool/Spa

  • Deep-tissue massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured valet parking on site (MXN 170 per day)
  • Limited onsite valet parking (max 1 space per unit)

Food and drink

  • Espresso maker
  • Mini-fridge

Dining

  • Dining table

Bedrooms

  • Premium bedding

Bathroom

  • 1 partially-open bathroom
  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 55-inch smart TV with digital channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Laundry facilities

Work spaces

  • Business center
  • Coworking space

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Fee: MXN 800 per pet per stay
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Safe

Location highlights

  • In a business district
  • Near a hospital

Things to do

  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 36 units
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • This property welcomes pets for MXN 800 per pet (varies based on length of stay)
  • Dogs and cats only
  • 2 total pets
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Secured valet parking fee: MXN 170 per day
  • Pet fee: MXN 800 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the aparthotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Utopic Polanco by Uliv Aparthotel
Utopic Polanco by Uliv Mexico City
Utopic Polanco by Uliv Aparthotel Mexico City

Frequently asked questions

Is free cancellation available at UTOPIC Polanco by ULIV?

UTOPIC Polanco by ULIV offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What is there to do close to UTOPIC Polanco by ULIV?

This aparthotel is situated in Miguel Hidalgo within a 10-minute walk of Paseo de la Reforma and Avenida Presidente Masaryk. You'll also find Chapultepec Park and Parque Zoologico de Chapultepec less than a mile away.

Is there parking available at this aparthotel?

Yes, secured valet parking is offered for MXN 170 per day. You'll find a max of 1 space per unit.

Is there a spa at UTOPIC Polanco by ULIV?

Spa services at the aparthotel include deep-tissue massages.

Does UTOPIC Polanco by ULIV feature a casino?

No, UTOPIC Polanco by ULIV doesn't have a casino.

Is there an indoor pool at UTOPIC Polanco by ULIV?

No, there is no indoor pool at this aparthotel.

Is UTOPIC Polanco by ULIV a good place to stay for couples?

Amenities that appeal to couples at this aparthotel include premium bedding, a rainfall showerhead, and a smart TV.

Are there hot tubs at UTOPIC Polanco by ULIV?

No, this aparthotel doesn't have a spa tub.

Does UTOPIC Polanco by ULIV have a restaurant with a breakfast menu?

No, UTOPIC Polanco by ULIV doesn't have a restaurant that serves breakfast.

Does UTOPIC Polanco by ULIV allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at UTOPIC Polanco by ULIV for a fee of MXN 800 per pet, per stay.

Does this aparthotel have connecting rooms?

No, there aren't connecting rooms at this aparthotel.

Where is the closest airport to UTOPIC Polanco by ULIV?

The closest major airport to UTOPIC Polanco by ULIV is Benito Juarez International Airport (MEX), which is 9.8 mi away (25 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 27 mi away (56-minute drive).

Are there rooms with balconies at UTOPIC Polanco by ULIV?

Yes, some apartments at UTOPIC Polanco by ULIV offer a balcony and may feature city views.

UTOPIC Polanco by ULIV Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 569 out of 821 reviews
Rating 8 - Good. 153 out of 821 reviews
Rating 6 - Okay. 44 out of 821 reviews
Rating 4 - Poor. 23 out of 821 reviews
Rating 2 - Terrible. 32 out of 821 reviews

9.4/10

Cleanliness

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Bayani

Liked: Cleanliness, amenities, property conditions & facilities
Nicely appointed room with mini kitchen and separate seating area. Balcony was nice but faced busy street and was loud. Even with windows closed, street noise was loud. Bring earplugs for sleeping. Nice lounge area outside of fitness center. Location was great with restaurants, shopping nearby. Also, close to the park.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ramon

Stayed 5 nights in Dec 2025

10/10 Excellent

Efren Alberto

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We had an absolutely wonderful experience during our stay at this hotel. From the moment we arrived, the staff was warm, welcoming, and truly went above and beyond to make sure we were comfortable. The rooms were spotless, beautifully maintained, and very comfortable — perfect to relax in after a long day of exploring. The location was excellent and made it easy to get around, yet the hotel still felt peaceful and safe. We especially appreciated the attention to detail throughout the property and the high level of service we received every day. Everything about our stay exceeded expectations, and we would happily stay here again. Highly recommended to anyone visiting the area!
Stayed 3 nights in Dec 2025

6/10 Okay

Ana

Liked: Cleanliness
Todo bien pero no cuentan con calefacción, se puso demasiado frío que apenas y me pude bañar.
Stayed 1 night in Nov 2025

2/10 Terrible

Alfredo

Business traveler
Disliked: Amenities
The room was a bunker no windows not what the picture showed feel like i was ripped off.
Stayed 3 nights in Nov 2025

10/10 Excellent

Juan, Derqui Pilar

Liked: Cleanliness, amenities, property conditions & facilities
Really awesome stay. The staff is friendly and the property is amazing. Very well located.
Stayed 6 nights in Nov 2025

10/10 Excellent

Willy

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wey nice hotel. Close to El Bosque de Chapultepec.
Stayed 7 nights in Nov 2025

8/10 Good

Alejandra

Stayed 1 night in Nov 2025

2/10 Terrible

Elias

Stayed 1 night in Nov 2025

4/10 Poor

GEOFFREY, San Francisco

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
This is not a quiet place to stay. I can hear neighbors talking all night, hear the TV next door, the cleanliness of the place is not up to par. I had to buy more socks because the floors were so dirty that my socks acted like a mop. The areas around the bathroom had hair, the garbage can floor had hair and the desk had hair mangled on the desk chair.
Stayed 3 nights in Nov 2025

10/10 Excellent

Juan, Derqui Pilar

Stayed 1 night in Nov 2025

8/10 Good

Raymond

Stayed 3 nights in Nov 2025

8/10 Good

Sayuri

Business traveler
Liked: Cleanliness, property conditions & facilities
The room was like a bunker. No windows! It was clean and functional but claustrophobic. They should very clearly state that.
Stayed 1 night in Nov 2025

4/10 Poor

jiaqing

Disliked: Cleanliness
I could hear everything in my room—unbearable traffic noise, people talking in the hallway, and even every sound from the next room, including conversations and the noise from them pulling the curtains. The traffic noise was so loud that we couldn’t sleep. The towels were dirty with yellow stains, and I even found hair on the blanket. There was also limescale on every faucet.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ton-Duc David

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Safe neighborhood! Close to restaurants, coffee shops, and malls. Unfortunately, it’s not the quietest place if you’re a light sleeper.
Stayed 4 nights in Nov 2025

10/10 Excellent

Kaelob

Stayed 4 nights in Nov 2025

10/10 Excellent

Alexander

Stayed 5 nights in Nov 2025

10/10 Excellent

Annette R

Traveled with family
Liked: Cleanliness, amenities
Great location! Great customer service, very clean building and rooms. It was perfect.
Stayed 4 nights in Oct 2025

10/10 Excellent

Barbara, Miami

Stayed 4 nights in Nov 2025

10/10 Excellent

Juan

Stayed 2 nights in Oct 2025

2/10 Terrible

Alberto

Stayed 1 night in Nov 2025

8/10 Good

Jose

Business traveler
Liked: Cleanliness, property conditions & facilities
Great location but room was depressing. No windows and office lightning
Stayed 1 night in Oct 2025

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! Exceeded our expectations with only one minor item, the shower was luke warm at best, did not get hot. The room was extremely clean, comfortable and safe.
Stayed 2 nights in Nov 2025

10/10 Excellent

Carlos

Stayed 1 night in Oct 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, amenities
Beautiful place. Super big. Brand new ,well located, . I was cold at nigth. The only cons. Other than that i recommend this place
Stayed 1 night in Nov 2025