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ULIV Apartments Polanco

4.0 star property

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Photo gallery for ULIV Apartments Polanco

Aerial view
Superior Apartment | Individually decorated, individually furnished, laptop workspace
Fitness facility
Standard Apartment | Dining room
Premium Apartment with Balcony | Living area | 42-inch Smart TV with digital channels, TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
539 Av. Ejército Nacional Mexicano, Granada, Mexico City, CDMX, 11520
  • Place, Avenida Presidente Masaryk
    ‪7 min walk‬
  • Place, Spanish Consulate General
    ‪9 min walk‬
  • Place, Antara Polanco
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪30 min drive‬

Room options

View all photos for Premium Apartment with Balcony

Premium Apartment with Balcony | Living area | 42-inch Smart TV with digital channels, TV

Premium Apartment with Balcony

  • 743 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Two-Bedroom Apartment with Balcony

Two-Bedroom Apartment with Balcony | Living area | 42-inch Smart TV with digital channels, TV

Two-Bedroom Apartment with Balcony

10.0 out of 10
Exceptional
(1 review)
  • 689 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Apartment

Standard Apartment | Dining room

Standard Apartment

  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment

Superior Apartment | Living area | 42-inch Smart TV with digital channels, TV

Superior Apartment

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Stylish Three-Bedroom Apartment

Stylish Three-Bedroom Apartment | Dining room

Stylish Three-Bedroom Apartment

  • 1507 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Exclusive Three-Bedroom Apartment

Exclusive Three-Bedroom Apartment | Living area | 42-inch Smart TV with digital channels, TV

Exclusive Three-Bedroom Apartment

  • City view
  • 1507 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Mexico City

Located in Miguel Hidalgo, ULIV Apartments Polanco is a leisurely stroll from popular sights such as Avenida Presidente Masaryk and Antara Polanco. This 64-room, 4-star aparthotel has conveniences like free in-room WiFi, free self parking, and a gym.
View more Aparthotels in Mexico CityOpens in a new window

What's nearby

  • Hospital Español - 7 min walk - 0.4 miles
  • Avenida Presidente Masaryk - 7 min walk - 0.4 miles
  • Spanish Consulate General - 9 min walk - 0.5 miles
  • Antara Polanco - 12 min walk - 0.7 miles
  • Paseo de la Reforma - 19 min walk - 1.0 mile

Getting around

  • Polanco Station - 8 min walk
  • Mexico City Buenavista Station - 15 min drive
  • Benito Juarez International Airport (MEX) - 29 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Signora Mariola - ‬1 min walk
  • ‪El Gringo Naco - ‬2 min walk
  • ‪KFC - ‬3 min walk
  • ‪Lago Meru - ‬3 min walk

About this property

ULIV Apartments Polanco

Guests staying at ULIV Apartments Polanco enjoy a gym, a rooftop terrace, and free WiFi in public areas. You can put free parking to good use if you drive. Front-desk staff can assist with luggage storage and concierge services. Additional amenities include meeting rooms, a business center, and a meeting room.
Each apartment is individually decorated and features a kitchen with a refrigerator, an oven, a microwave, and a stovetop. Guests can expect to find free WiFi and a 42-inch Smart TV with digital channels. The bathroom offers a rainfall showerhead and hair dryers. Other standard amenities include a coffee maker, free bottled water, and a portable fan. Weekly housekeeping is available.
Recreational amenities at the aparthotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

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Property amenities

Pool/Spa

  • Deep-tissue massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Family friendly

  • Children's games
  • Children's toys

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Dining table
  • Window screens

Entertainment

  • 42-inch smart TV with digital channels

Outdoor areas

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Laundry facilities

Work spaces

  • Business center
  • Coworking space
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning
  • Portable fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Fee: USD 45 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Porter/bellhop
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a hospital
  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 64 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • This property welcomes pets for USD 45 per pet, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 45 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.
Property Registration Number MIK191216BX2

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property only accepts cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the aparthotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Uliv Ejercito
ULIV Polanco II
ULIV Luxe Apartment Polanco
ULIV Luxe Apartments Polanco
ULIV Apartments Polanco Aparthotel
ULIV Apartments Polanco Mexico City
ULIV Apartments Polanco Aparthotel Mexico City

Frequently asked questions

Is a free cancellation option available at ULIV Apartments Polanco?

ULIV Apartments Polanco offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What can I see close to ULIV Apartments Polanco?

This aparthotel is situated in Miguel Hidalgo within a short 7-minute walk of Avenida Presidente Masaryk and also 12 minutes on foot from Antara Polanco. You'll also find Paseo de la Reforma and Angel of Independence Monument within a short drive.

Is parking available on site at this aparthotel?

Yes, secured self parking is offered for free at the aparthotel.

Is there a spa at ULIV Apartments Polanco?

Spa services at the aparthotel include deep-tissue massages.

Does ULIV Apartments Polanco include a casino?

No, ULIV Apartments Polanco doesn't have a casino.

Will I find an indoor pool at ULIV Apartments Polanco?

No, there is no indoor pool at this aparthotel.

What do couples enjoy most about ULIV Apartments Polanco?

Amenities that appeal to couples at this aparthotel include a kitchen, a rainfall showerhead, and a smart TV.

Does ULIV Apartments Polanco have a hot tub?

No, this aparthotel doesn't have a spa tub.

Does ULIV Apartments Polanco feature a restaurant that includes a breakfast menu?

No, ULIV Apartments Polanco doesn't have a restaurant that serves breakfast.

Will ULIV Apartments Polanco allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at ULIV Apartments Polanco for a fee of USD 45 per pet, per stay.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

How far is the airport from ULIV Apartments Polanco?

The closest major airport to ULIV Apartments Polanco is Benito Juarez International Airport (MEX), which is 10.1 mi away (29 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 27.4 mi away (53-minute drive).

Are there rooms with balconies at ULIV Apartments Polanco?

Yes, some apartments at ULIV Apartments Polanco offer a balcony and may feature city views.

ULIV Apartments Polanco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 207 out of 328 reviews
Rating 8 - Good. 71 out of 328 reviews
Rating 6 - Okay. 28 out of 328 reviews
Rating 4 - Poor. 6 out of 328 reviews
Rating 2 - Terrible. 16 out of 328 reviews

9.0/10

Cleanliness

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Claudia Raquel

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Very old . Restrooms are old
Stayed 3 nights in Nov 2025

10/10 Excellent

Prizma

Stayed 1 night in Nov 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Me encantó. Todo es igual a las fotos. Es un apartamento con la comodidad de un hotel. Es bien seguro. El personal de seguridad en la entrada son muy amables. La terraza es espectacular. Lo recomiendo al 100% y seguro que regresaré en el futuro. Gracias!
Stayed 3 nights in Nov 2025

4/10 Poor

Daniel

Disliked: Cleanliness
The room was very poorly maintained, there were scratches all over walls, dirty sheets, a weird smell in bathrooms, shower nozzle clogged spraying unevely, and a very suspicious stain on the couch... contacted support and they went to go change the sheets the next day, but "were working" on all other issues. It's marked as 4 stars, and felt more like a Motel 6 experience.
Stayed 4 nights in Nov 2025

10/10 Excellent

Rafael

Liked: Cleanliness, amenities
Estuvo muy bien todo nos gusto mucho hospedarnos ahy
Stayed 5 nights in Nov 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean and friendly staff
Stayed 4 nights in Nov 2025

8/10 Good

philippe

Liked: Cleanliness, amenities
Room was clean with all the necessary tools. Staff was very nice and acomodating. It is noisy being in front of a big avenue but manageable.
Stayed 6 nights in Nov 2025

10/10 Excellent

Daf

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Es una zona que tiene todo, restaurantes, tiendas, ideal para poder caminar. Yo vine por trabajo y los espacios me funcionaron muy bien.
Stayed 1 night in Nov 2025

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
En lo personal sentí que fue una estancia bastante tranquila y mi cama y baño estaban impecables :)
Stayed 1 night in Nov 2025

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Muy agradable para poder estar con la familia si es que van acompañados. El trato por parte del staff siempre estuvo a la altura.
Stayed 1 night in Nov 2025

8/10 Good

John

Stayed 5 nights in Oct 2025

2/10 Terrible

José Eduardo

Stayed 2 nights in Oct 2025

10/10 Excellent

Hugo Antonio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had to buy a blender. There was none in there.
Stayed 28 nights in Aug 2025

8/10 Good

Marcos

Stayed 1 night in Sep 2025

8/10 Good

Marcos

Stayed 1 night in Sep 2025

6/10 Okay

Paul

Traveled with family
Disliked: Cleanliness

Disappointing in many ways - see comments above.

Excellent staff. Space satisfactory. Apartment is tired and requires attention. No insect screens and no a/c. Blinds are not correct size and do not keep light out at night. Lounge requires black out blinds also as the light from Sam’s Club is exceptionally bright. Main bedroom only has 1 bedside lamp and 2nd bedroom has no bedside lamps and only 1 bedside table. Also only 1 power outlet and it was located on the other side of the room. Door handle on 2nd bathroom hanging off. Knob on washing machine or dryer missing. Seal on fridge door coming off. Kitchen countertop was dirty. No tissues. No kitchen towel for drying dishes. Main bathroom door doesn’t fully open. Finally the elevator was out of service and only told a couple of days before. We were on the 5th floor! My wife is 70, I am 79, so it was bad for us .
Stayed 3 nights in Sep 2025

10/10 Excellent

Arturo

Business traveler
Liked: Cleanliness, room comfort

El lugar perfecto, cómodo y excelente ubicación.

El lugar es muy lindo, espacioso y con todo lo que necesitas en tu estadía en Cdmx, tanto por trabajo como de turista. El personal super amable y la ubicación excelente.
Stayed 3 nights in Sep 2025

10/10 Excellent

Elvia

Liked: Cleanliness, room comfort
Todo limpio y ordenado. Solo no sabía que había cafetera, pero no tazas y me quedé con ganas de tomarme un café!
Stayed 1 night in Aug 2025

10/10 Excellent

Aarron Phleshia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We booked a three-bedroom apartment at ULIV because it was close to the Canadian embassy, where we had an appointment. My son and I arrived late, and since I had never been to Mexico City before, I wasn't sure what to expect. I must say that the apartment was very spacious and clean, and the staff were extremely helpful. I did encounter a minor situation when I got locked in the bathroom due to a faulty lock. However, the staff responded quickly and came equipped with tools to help me get out. When we were leaving, they arranged a taxi to the airport for my son and me, and they even covered the cost related to the bathroom incident. I thought it was very kind of the manager to do that. I would like to express my gratitude and highly recommend staying at ULIV in Polanco.
Stayed 2 nights in Jul 2025

8/10 Good

Fernanda

Business traveler
Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay would order next year again thank you for an amazing stay
Stayed 1 night in Jul 2025

8/10 Good

Aura

Liked: Cleanliness, property conditions & facilities
Excellent location and beautiful apartment for a short stay. The stove doesn't work very well, even though I didn't use it that much, when I needed it, it didn't work. Other than that, it's a great place.
Stayed 4 nights in Jun 2025

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
My stay at the apartment was excellent. The facilities were comfortable and well-maintained, and the staff was exceptionally courteous and attentive. Although the hot water wasn’t working on the first day, the team responded promptly and resolved the issue efficiently. I truly appreciated their professionalism and care. As a suggestion, it would be great if more apartments were equipped with air conditioning, as it can get quite hot during the day in Mexico.
Stayed 3 nights in May 2025

10/10 Excellent

Jose

Traveled with family
Liked: Amenities, property conditions & facilities
property is excellent but the only things they need to work is in the shower for rooms 2 and 3,needs to be fix only hot water comes out and thats a problem this is apartment 101,other than that the front desk personnel,the concierge and everyone else excellent 👍

10/10 Excellent

Irma

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
we honestly love the area and the apartment was great the front desk People the concierge and the cleanliness excellent 👌
Stayed 4 nights in Jun 2025