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Aparthotel

UTOPIC Platón by ULIV

5.0 star property
VIP Access

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Photo gallery for UTOPIC Platón by ULIV

Indoor spa tub
Premier Apartment | Premium bedding, down comforters, in-room safe, individually decorated
Reception
Front of property
Romantic Apartment | Living area | Smart TV, Netflix, streaming services

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Spa
  • Gym

Explore the area

View in a map
209 Platón Polanco II Sección, Mexico City, CDMX, 11530
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Place, Antara Polanco
    ‪5 min walk‬
  • Place, Plaza Polanco
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Apartment

Deluxe Apartment | Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Premium bedding, down comforters, in-room safe, individually decorated

Luxury Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Exclusive Apartment

Exclusive Apartment | Premium bedding, down comforters, in-room safe, individually decorated

Exclusive Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Apartment

Executive Apartment | Living area | Smart TV, Netflix, streaming services

Executive Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Apartment

Family Apartment | Premium bedding, down comforters, in-room safe, individually decorated

Family Apartment

  • 92 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Sofa Beds

View all photos for Premier Apartment

Premier Apartment | Living area | Smart TV, Netflix, streaming services

Premier Apartment

  • 50 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Romantic Apartment

Romantic Apartment | Premium bedding, down comforters, in-room safe, individually decorated

Romantic Apartment

  • 65 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mexico City

Located in Polanco, UTOPIC Platón by ULIV is within a 5-minute walk of Avenida Presidente Masaryk and within 15 minutes of other popular attractions like Antara Polanco. This 30-room, 5-star aparthotel has free in-room WiFi along with a gym and a hot tub.
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What's nearby

  • Avenida Presidente Masaryk - 3 min walk - 0.2 miles
  • Antara Polanco - 5 min walk - 0.3 miles
  • Lincoln Park - 8 min walk - 0.5 miles
  • Plaza Polanco - 10 min walk - 0.6 miles
  • Paseo de la Reforma - 13 min walk - 0.8 miles

Getting around

  • Mexico City Buenavista Station - 8 min drive
  • Polanco Station - 16 min walk
  • Benito Juarez International Airport (MEX) - 29 min drive

Restaurants

  • ‪Restaurante Palacio - ‬2 min walk
  • ‪Maison Kayser - ‬3 min walk
  • ‪Café de la Escalera - ‬2 min walk
  • ‪Cantina el Palacio - ‬4 min walk
  • ‪Tierra Garat - ‬2 min walk

About this property

UTOPIC Platón by ULIV

At UTOPIC Platón by ULIV, guests have access to a gym, a rooftop terrace, and free WiFi in public areas. Front-desk staff can assist with luggage storage and concierge services. This luxury aparthotel also has a hot tub.
Each apartment is individually decorated and features a kitchenette and space to spread out with a dining area and a sitting area. A Smart TV comes with digital channels and Netflix, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and the bathroom offers a rainfall showerhead, a hair dryer, and slippers. Other standard amenities include a coffee maker, free bottled water, and a safe.
Recreational amenities at the aparthotel include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages. There are hot springs open between noon and 10:00 PM.

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Property amenities

Pool/Spa

  • Deep-tissue massages
  • Hot spring
  • Hot springs open from noon - 10:00 PM
  • Hot springs water temperature - 100 ºF
  • Hot tub
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Outdoor areas

  • Outdoor furniture
  • Rooftop terrace

Work spaces

  • Coworking space
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator (47 inch wide door)
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe

Location highlights

  • In an entertainment district

Things to do

  • Billiards/pool table
  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 30 units
  • 7 floors
  • Art Deco architecture
  • Cleaning products are eco-friendly
  • Connecting units available
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 19 2026 to March 1 2026 (dates subject to change):
  • Hot tub

Access methods

Access code, front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Hot springs access available from noon to 10:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the aparthotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Utopic Platon By Uliv
UTOPIC Alurea by ULIV
UTOPIC Eclipse by ULIV
UTOPIC Platón by ULIV Aparthotel
UTOPIC Platón by ULIV Mexico City
UTOPIC Platón by ULIV Aparthotel Mexico City

Frequently asked questions

What's there to see around UTOPIC Platón by ULIV?

This aparthotel is situated in Polanco within a 10-minute walk of Avenida Presidente Masaryk and Antara Polanco. You'll also find Paseo de la Reforma and Chapultepec Park less than a mile away.

Will I be able to park at this aparthotel?

No, there isn't parking available at the aparthotel.

Is a spa located at UTOPIC Platón by ULIV?

Spa services at the aparthotel include deep-tissue massages.

Does UTOPIC Platón by ULIV have a casino on the premises?

No, UTOPIC Platón by ULIV doesn't have a casino.

Is there an indoor pool at UTOPIC Platón by ULIV?

No, this aparthotel doesn't have an indoor pool; however, there is a hot tub.

What do couples enjoy most about UTOPIC Platón by ULIV?

Amenities that appeal to couples at this aparthotel include in-room massages, a kitchenette, and premium bedding.

Are there hot tubs at UTOPIC Platón by ULIV?

Yes, this aparthotel has a spa tub.

Does UTOPIC Platón by ULIV have a restaurant with a breakfast menu?

No, UTOPIC Platón by ULIV doesn't have a restaurant that serves breakfast.

Does UTOPIC Platón by ULIV allow pets to stay free of charge?

No, pets aren't allowed at UTOPIC Platón by ULIV though service animals are welcome.

Are there connecting rooms at this aparthotel?

Yes, there are connecting guestrooms at this aparthotel book for your group event or vacation.

What is the closest airport to UTOPIC Platón by ULIV?

The closest major airport to UTOPIC Platón by ULIV is Benito Juarez International Airport (MEX), which is 11 mi away (29 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 28.3 mi away (60-minute drive).

Are there rooms with balconies that I can book at UTOPIC Platón by ULIV?

Yes, some apartments at UTOPIC Platón by ULIV offer a furnished balcony.

UTOPIC Platón by ULIV Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 139 out of 177 reviews
Rating 8 - Good. 20 out of 177 reviews
Rating 6 - Okay. 6 out of 177 reviews
Rating 4 - Poor. 7 out of 177 reviews
Rating 2 - Terrible. 5 out of 177 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

NIDIA DENICE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and safe place.
Stayed 3 nights in Nov 2025

10/10 Excellent

Manuel

Stayed 3 nights in Nov 2025

10/10 Excellent

Jessy

Stayed 5 nights in Nov 2025

4/10 Poor

Claudia

No se obscurece bien la habitación y no
Stayed 1 night in Nov 2025

6/10 Okay

adam

Stayed 4 nights in Nov 2025

10/10 Excellent

Lizel

Liked: Cleanliness, amenities, property conditions & facilities
Buena estancia Limpieza Buen trato Limpio todo Recomiendo ampliamente
Stayed 3 nights in Nov 2025

8/10 Good

Robert

Wonderful staff,
Stayed 4 nights in Nov 2025

10/10 Excellent

carlos

Stayed 2 nights in Nov 2025

10/10 Excellent

Taylor

Liked: Cleanliness, amenities
The staff and room were fantastic!! very roomy, professional and easy to navigate. well located.
Stayed 1 night in Nov 2025

10/10 Excellent

Elisabeth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, spacious and comfortable. The balcony had a nice view and was well kept. Staff was very friendly and attentive. Check-in process was very simple and easy. Jorge and Mariana helped us feel at home and made sure all of our needs were met. Highly recommend this hotel and will definitely be coming back!
Stayed 1 night in Nov 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, room comfort
What a fab hotel in a central part of Palenco. It provided so much space and comfort with so many thoughtful details. big favorites were the memory foam pillows, the robes and the Nespresso machine. A few minor considerations - the bathroom is quite small although completely functional. And the lighting for the mirror was not great for women to do makeup - a problem all over the world. The hotel is next to an atrium where children gather and are joyful but noisy, including until about 10pm at night. The staff are outstanding, friendly and super helpful. Especially the nightguard and Valeria the daytime staff person. In short, if we were coming again to CDMC we would absolutely choose this hotel again for the incredible comfort, ease, simplicty and good service.
Stayed 4 nights in Nov 2025

10/10 Excellent

Zindy, Sarasota

Stayed 2 nights in Oct 2025

10/10 Excellent

Kashif

Traveled with group
Liked: Cleanliness, room comfort
Very clean hotel and room
Stayed 3 nights in Oct 2025

4/10 Poor

Eduardo

Business traveler, Traveled with partner
Disliked: Amenities
Room was in the basment, poor light, no cozy. The bed mattress and pillows of poor quality and very hard. Seems place has about 4 people of staff doing nothing other than chating in reception area. No parking. Wont saty there again
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, room comfort
perfect location, very clean appartment!
Stayed 8 nights in Oct 2025

8/10 Good

Mark

Business traveler
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Andres

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff! Very sweet and accommodating
Stayed 6 nights in Oct 2025

4/10 Poor

Fernando

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
While the communication with the property manager was good and provided good customer service, our experience was not what you’d expect at this price point. We had two different incidents with the water supply, 1st morning, there wasn’t hot water. My family and I had to just shower with cold water. We had to call maintenance and they realized that the water heater unit was turned off. Second day, there wasn’t water pressure. We were again in a hurry to leave and had to call maintenance once again to look into it. Moreover, the unit is split into two rooms and the diving wall is extremely thin. We were able to listen to entire conversations from the guests next door, which was even embarrassing at times that my children had to listen to them. Absolutely zero privacy from that standpoint and we could not rest given the situation. Needless to say, I would not recommend this property.
Low water pressure from the sink.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente opcion en Polanco, justo frente a palacio de hierro. Muy comodo y en una zona muy tranquila y segura, 100% recomendado.
Stayed 1 night in Oct 2025

10/10 Excellent

Henry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff is very nice and accommodating.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jaime, san pedro garza garcia

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2025

6/10 Okay

Cesar A

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Safe was broken, nobody to help. Check in was late because they were still cleaning. No parking for taxis in a very busy street.
Stayed 3 nights in Oct 2025

8/10 Good

Jasmine

Stayed 7 nights in Oct 2025

10/10 Excellent

Alejandro

Stayed 9 nights in Sep 2025

10/10 Excellent

Mercedes

Liked: Cleanliness, property conditions & facilities
Just perfect. Spacious modern clean everything!!! very neat.
Stayed 3 nights in Sep 2025