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Recent guest reviews

Excellent service

Well located if you go to the Santa Fe area. Modern and there are plenty restaurants at walking distance.

Hotel is very well-kept. Staff are super nice and always willing to help. No issues with this hotel at all. Quiet and great location as well.

Beautiful hotel. Excellent service. Location is fantastic!

The hotel staff was beyond helpful and pleasant. They were able to go above and beyond. The location of the hotel is pretty far from any tourism sites but it does have a great view of the city and as well very safe area.

It was ver y nice experience , the staff was very friendly, and the food at the restaurant very good . Over all it was a great weekend.

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We loved this hotel, it was new, clean and very comfortable. The staff super friendly, the roof top spa amazing

Perfect location in Santa Fe. Shops, restaurants, bars all are within walking distance. The room was spacious and comfortable. I'd prefer they go with a larger tv, and maybe if possible check to make sure you get HD channels. Signal was spotty often and some channels were missing signal. Hotel gym is great, with city views and jacuzzi tub is great. As was the steam room. I did not use spa services, but it looked great too. Rooftop bar was a great place for happy hour. All in all, worth every single cent you spend there!

is located in the best part of mexico, i think is very nice

is a well located, comfortable and clean hotel to stay recommended for a business trip.

The hotel is brand new. As such, it has everything that you may wish in a hotel. The rooms are ample and with magnificent views, as the hotel is all a glass building. The bed, desk, bathroom, closet space, TV and everything else is perfect. The hotel has even a sizable swimming pool, sun deck and spa in the last floor. The restaurant is nicely decorated with good food. It also has magnificent views, and even a terrace space The staff is very courteous and attentive. If I have to name a negative is the lobby bar, which is really boring, or not happening. However, there is a restaurant in the basement (does not belong to the hotel), called Central Central, which is really happening and usually packed. Internet is pricey at 185 pesos (or $15/day) and is only for one equipment. Sometimes the hotel is priced way above similar hotels in the area. But if you get it at a reasonable rate, grab it!

personel are aloof and not helpful, slow and presumptuos

Javier Barros Sierra 540 Mexico City

Hotel highlights

  • Free WiFi in rooms (speed: 25+ Mbps) and in public areas
  • Onsite dining
  • Spa
  • 24-hour fitness center

Located in Santa Fe, The Westin Santa Fe, Mexico City is a leisurely stroll from sights such as Expo Santa Fe Mexico and Tecnologico de Monterrey - Santa Fe. This 259-room, 4.5-star hotel welcomes guests with conveniences like a full-service spa, a 24-hour gym, and free in-room WiFi. Located centrally in Mexico City, it's connected to the convention center and also close to Parque La Mexicana and Centro Santa Fe.


Dining

This hotel is home to 6 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to noon.


Rooms

32-inch LCD TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. IPod docks, coffee makers, and laptop-compatible safes are other standard amenities.


Property features

Guests staying at The Westin Santa Fe, Mexico City enjoy access to a full-service spa, a 24-hour gym, and a steam room. Parking is MXN 100 per night (MXN 180 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for MXN 1777 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and a spa tub.

Room options

Deluxe Room, 1 King Bed, City View, Club Lounge Access

1 King Bed | Sleeps 3

Deluxe Room, 1 King Bed, City View

1 King Bed | Sleeps 3

Deluxe Room, 2 Double Beds, City View

2 Double Beds | Sleeps 4

Premium Suite, 1 King Bed, City View, Club Lounge Access

1 King Bed | Sleeps 3

Guest reviews for The Westin Santa Fe, Mexico City

Everyone (5) Couples (5) Business (1) Family (6) Other (1)
5
Partner Couples

Excellent service

By , from Norton on Mar 24, 2022

Review comment responded on Apr 5, 2022

Estimado Miguel, Agradecemos mucho sus comentarios y nos es grato saber que disfrutó su estancia con nosotros. Esperamos tenerlo pronto de vuelta. Let's Rise!

5
Family with small children

Well located if you go to the Santa Fe area. Modern and there are plenty restaurants at walking distance.

By on Dec 3, 2019

5
Family Family

Hotel is very well-kept. Staff are super nice and always willing to help. No issues with this hotel at all. Quiet and great location as well.

By on Jun 1, 2019

5
Family Family

Beautiful hotel. Excellent service. Location is fantastic!

By on Feb 20, 2019

4
Everyone

By on Feb 2, 2019

5

hotel staff

Couples

The hotel staff was beyond helpful and pleasant. They were able to go above and beyond. The location of the hotel is pretty far from any tourism sites but it does have a great view of the city and as well very safe area.

By on Feb 15, 2017

Review comment responded on Mar 6, 2017

Many Thanks

5
Everyone

It was ver y nice experience , the staff was very friendly, and the food at the restaurant very good . Over all it was a great weekend.

By , from miami fl on Apr 16, 2016

Review comment responded on Apr 22, 2016

Dear sara, Thank you for your time and your feedback regarding your recent stay at The Westin Santa Fe Mexico City. We area glad you could enjoy a heavenly weekend complemented by the experience at Market Kitchen Restaurant. We look forward to welcome you again, and provide you with a personalized and heavenly experience. Warm regards,

5

great hotel

Couples

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By on Nov 29, 2015

5

great! new and comfortable

Family

We loved this hotel, it was new, clean and very comfortable. The staff super friendly, the roof top spa amazing

By on Apr 17, 2014

4

it is everything you would expect!

Other

Perfect location in Santa Fe. Shops, restaurants, bars all are within walking distance. The room was spacious and comfortable. I'd prefer they go with a larger tv, and maybe if possible check to make sure you get HD channels. Signal was spotty often and some channels were missing signal. Hotel gym is great, with city views and jacuzzi tub is great. As was the steam room. I did not use spa services, but it looked great too. Rooftop bar was a great place for happy hour. All in all, worth every single cent you spend there!

By on Apr 7, 2014

The Westin Santa Fe, Mexico City

Javier Barros Sierra 540, Mexico City, 01219
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