Skip to main content
Beginning of main content

Recent guest reviews

One of the best places ever! From arrival to departure and everything in between. Amenities and beds were extraordinary. Breakfast was sensational. All staff outstanding.

Excellent! Hotel staff was very friendly and attentive.

Nothing Better the stay and everything was great !!

This is the second time we stay at this hotel in Mexico. The hotel is totally deluxe, with beautiful, new facilities, and a great location. The staff is terrifically helpful and friendly. The rooms are all spacious, clean and well appointed. My main compliant from both stays, was the cleanliness of the pool and spa: they got murky last year, and this time became frankly cloudy and were shut down one day. Even after that, they were still not crystal clear. One down note on leaving, they billed me for the whole stay--although it had already been paid on this site. Fortunately, I brought this to their attention. When leaving, I asked the porter for a taxi, instead he ordered the hotel SUV--which was twice as expensive.

An excellent place to stay several days for pleasure. Ample suites with all the amenities. The service throughout the hotel is extraordinarily helpful and friendly. First class restaurants and bars in the hotel. The location is very good, close to very nice areas of the city, with plenty of parks, museums and shops.

Since close friends had an engagement celebration in Mexico City, my wife and I decided to stay for the weekend in this modern, cosmopolitan hotel and make it a romantic getaway. The hotel is very well located on the famous Reforma Avenue and very close to upscale shops and restaurants and the fashionable Polanco area. The rooms are stunningly sleek and comfortable and have a cool control panel next to the bed that manages everything, including phone calls. Yet they are smallish in size, even though we were upgraded to an executive suite. The 15th story pool, spa and gym are ultra luxurious and afford a panoramic view of this world-class city. Next time we'll spend more time on this floor! The St. Regis butler service is a well known perk of this hotel chain and a phone charger and toothbrush we had forgotten back home were immediately provided upon request. Room service breakfast was also brought at the promised time and was delicious. However, we found check-in and doorman service was a bit slow and not very friendly. Overall, we very much enjoyed staying here. This hotel is a welcome addition to the Mexico City ultra luxury hotel scene that was the virtual fiefdom of the impeccable Four Seasons located nearby.

Excellent service, great location. Very nice rooms. However......Pool and spa and Kids play room are just ok...not wow and did not meet my expctations.

We had an absolutely wonderful time. The staff were very helpful and friendly. Most of them spoke English. The rooms were absolutely gorgeous!

Beautiful room, pleasant and responsive staff, wireless internet worked perfectly, convenient location, no complaints. Met or exceeded expections. Walked to park, restaurants, museums.

This hotel goes above and beyond in every way. From delivering coffee every morning to making sure you get a weather forecast with your morning wake up call, they think of everything. The gym is great. It is nicely located between the historic district and the popular Polanco.

excellent service and staff.price is uncompetitive, tough

Only good things to say about this excellent 5-star hotel in the heart of the Reforma. Perfect location for business and pleasure. Five star treatment from beginning to end! I highly recommend this property for a wonderful vacation.

Service maid it´s only 4*, needs to be more consistently !!!!

We had an absolutely wonderful stay at this hotel. One of those top hotel experiences which stick with you. I travel 15 times a year for pleasure and 25+ for work, this was one in my top 3 for this year! Great service and wonderful setting in DF.

We had an easy and fast check-in and nice escort to the room. The butler service was efficient and friendly as were the doormen and concierge. Our biggest problems were design issues: the showers flood into the main bath area, there are not enough hooks upon which to hang one's robes/suits/towels in the bath area, and the closet light blinks on and off whenever one walks by it. The bar had good service and a great terrace from which to view the goings ons on the Reforma. The service in the dining room is inconsistent, one day good, then next poor (and the waiter looked at the bill and made a foul remark when he discovered we left 10% for the poor service). We recommend eating at Charro for casual yet good food and Pujol for a great 'avant-garde' experience...enjoy!

Paseo De La Reforma 439 Mexico City CDMX

Hotel highlights

  • Walking distance to Paseo de la Reforma and The Angel of Independence Monument
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in Reforma, The St. Regis Mexico City is adjacent to Paseo de la Reforma and within a 10-minute walk of other popular attractions like The Angel of Independence Monument. This 189-room, 5-star hotel has conveniences like a full-service spa, an indoor pool, and a 24-hour health club.


Dining

Enjoy a drink at the cocktail bar or relish the barbecue at Bloom, one of 5 onsite restaurants, which serves breakfast, lunch, and dinner. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7 AM to noon.


Rooms

The St. Regis Mexico City's 189 rooms provide minibars, coffee makers, and free newspapers. LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Free bottled water, laptop-compatible safes, and ironing boards are other standard amenities.


Property features

At The St. Regis Mexico City, guests enjoy a full-service spa, an indoor pool, and a 24-hour health club. Parking is USD 10 per day (USD 10 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for USD 100 per person one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and a rooftop terrace.

Room options

Executive Suite, 1 King Bed

1 King Bed | Sleeps 2

Grand Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 3

Grand Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for The St. Regis Mexico City

Everyone (2) Couples (5) Business (2) Family (2) Other (2) Friends (2)
5
Family

One of the best places ever! From arrival to departure and everything in between. Amenities and beds were extraordinary. Breakfast was sensational. All staff outstanding.

By , from NY on May 6, 2019

5
Everyone

Excellent! Hotel staff was very friendly and attentive.

By , from San Luis Obispo, California on Mar 22, 2018

5
Everyone

Nothing Better the stay and everything was great !!

By on Mar 21, 2018

5

a luxurious winter retreat

Couples

This is the second time we stay at this hotel in Mexico. The hotel is totally deluxe, with beautiful, new facilities, and a great location. The staff is terrifically helpful and friendly. The rooms are all spacious, clean and well appointed. My main compliant from both stays, was the cleanliness of the pool and spa: they got murky last year, and this time became frankly cloudy and were shut down one day. Even after that, they were still not crystal clear. One down note on leaving, they billed me for the whole stay--although it had already been paid on this site. Fortunately, I brought this to their attention. When leaving, I asked the porter for a taxi, instead he ordered the hotel SUV--which was twice as expensive.

By on Jan 3, 2014

5

excellent first clase hotel for pleasure or bussiness

Couples

An excellent place to stay several days for pleasure. Ample suites with all the amenities. The service throughout the hotel is extraordinarily helpful and friendly. First class restaurants and bars in the hotel. The location is very good, close to very nice areas of the city, with plenty of parks, museums and shops.

By on Oct 28, 2013

5

weekend getaway

Couples

Since close friends had an engagement celebration in Mexico City, my wife and I decided to stay for the weekend in this modern, cosmopolitan hotel and make it a romantic getaway. The hotel is very well located on the famous Reforma Avenue and very close to upscale shops and restaurants and the fashionable Polanco area. The rooms are stunningly sleek and comfortable and have a cool control panel next to the bed that manages everything, including phone calls. Yet they are smallish in size, even though we were upgraded to an executive suite. The 15th story pool, spa and gym are ultra luxurious and afford a panoramic view of this world-class city. Next time we'll spend more time on this floor! The St. Regis butler service is a well known perk of this hotel chain and a phone charger and toothbrush we had forgotten back home were immediately provided upon request. Room service breakfast was also brought at the promised time and was delicious. However, we found check-in and doorman service was a bit slow and not very friendly. Overall, we very much enjoyed staying here. This hotel is a welcome addition to the Mexico City ultra luxury hotel scene that was the virtual fiefdom of the impeccable Four Seasons located nearby.

By on Apr 24, 2013

4

good but not wow! still...very good

Family

Excellent service, great location. Very nice rooms. However......Pool and spa and Kids play room are just ok...not wow and did not meet my expctations.

By on Jan 4, 2013

5

total luxury

Other

We had an absolutely wonderful time. The staff were very helpful and friendly. Most of them spoke English. The rooms were absolutely gorgeous!

By on Jan 3, 2013

5

luxury and location

Other

Beautiful room, pleasant and responsive staff, wireless internet worked perfectly, convenient location, no complaints. Met or exceeded expections. Walked to park, restaurants, museums.

By on Dec 31, 2012

5

ruined for all other hotels

Friends

This hotel goes above and beyond in every way. From delivering coffee every morning to making sure you get a weather forecast with your morning wake up call, they think of everything. The gym is great. It is nicely located between the historic district and the popular Polanco.

By on Dec 8, 2012

url importing http://www.orbitz.com/Mexico-City-Hotels-The-St.-Regis-Mexico-City.h2469062-p2.Hotel-Reviews
There was an error importing /Mexico-City-Hotels-The-St.-Regis-Mexico-City.h2469062-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Mexico-City-Hotels-The-St.-Regis-Mexico-City.h2469062-p2.Hotel-Reviews