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The Alest Hotel

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Photo gallery for The Alest Hotel

A hotel with a glass facade, outdoor seating area, and a brick wall.
Property video
A restaurant with a buffet, a television displaying a sports event, and a warm, inviting atmosphere.
Bicycling
A narrow indoor corridor with a glass wall on one side, allowing a view of a garden with plants and a table with chairs.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
45 Eugenio Sue Polanco IV Sección, Mexico City, CDMX, 11550
  • Place, Avenida Presidente Masaryk
    ‪1 min walk‬
  • Place, Chapultepec Park
    ‪7 min walk‬
  • Place, Paseo de la Reforma
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Double Room

A modern hotel room with two beds, a large mirror, and a small table with a lamp.

Superior Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Grand Deluxe Suite

A hotel room with a bed, a desk, and a chair. There are framed pictures on the wall and a lamp on the desk.

Grand Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 840 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room King

A modern living room with a light grey sofa, a yellow cabinet, and a large abstract painting on the wall.

Superior Room King

10.0 out of 10
Exceptional
(2 reviews)
  • 310 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room Queen

A modern hotel room with a four-poster bed, a desk with a chair, and a view of the city.

Superior Room Queen

10.0 out of 10
Exceptional
(4 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Junior Suite

A bathroom with a freestanding bathtub, a circular wall decoration, and a gold shelf with toiletries.

Deluxe Junior Suite

  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

A bedroom with a large bed, a bench, a nightstand, and a mirror.

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Deluxe Room

A modern bedroom with a large bed, a bedside table, a mirror, and a wardrobe.

Grand Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 379 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Grand Deluxe Double Room

A hotel room with two beds, a large mirror, a bedside table, and a view of the outdoors through a window.

Grand Deluxe Double Room

10.0 out of 10
Exceptional
(12 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Mexico City

Located in Polanco, The Alest Hotel is adjacent to Avenida Presidente Masaryk and within a 10-minute walk of other popular attractions like Paseo de la Reforma. This 20-room, 4.5-star hotel welcomes guests with free breakfast, free in-room WiFi, and free valet parking.

What's nearby

  • Avenida Presidente Masaryk - 1 min walk - 0.0 miles
  • Lincoln Park - 2 min walk - 0.1 miles
  • Spanish Consulate General - 5 min walk - 0.3 miles
  • Chapultepec Park - 7 min walk - 0.4 miles
  • Paseo de la Reforma - 7 min walk - 0.4 miles

Getting around

  • Polanco Station - 8 min walk
  • Mexico City Fortuna Station - 9 min drive
  • Benito Juarez International Airport (MEX) - 30 min drive

Restaurants

  • ‪No Bad Coffee Club - ‬3 min walk
  • ‪Cuerno - ‬3 min walk
  • ‪RosaNegra - ‬3 min walk
  • ‪Fougasse - ‬3 min walk
  • ‪Comedor Jacinta - ‬3 min walk

About this property

The Alest Hotel

Guests of The Alest Hotel enjoy access to free WiFi in public areas, meeting rooms, and a business center. If you decide to drive, there's free valet parking. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include coffee/tea in a common area, a meeting room, and laundry facilities.
Guests can expect free WiFi and 23-inch Smart TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include free minibar items, free newspapers, and free local calls. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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9.4 out of 10, Exceptional, 1,483 reviews
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The price is $271
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered valet parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • 45 Bar & Restaurante

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Coworking space
  • Meeting room

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (75 inch wide door)
  • Handrails in stairways
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 23-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 70 per pet (varies based on length of stay)
  • Dogs only
  • 1 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 300 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

The Alest
The Alest Hotel Hotel
The Alest Hotel Mexico City
The Alest Hotel Hotel Mexico City

Frequently asked questions

Is a free cancellation option available at The Alest Hotel?

The Alest Hotel offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The Alest Hotel?

As of Aug 8, 2026, prices found for a 1-night stay for 2 adults at The Alest Hotel on Sep 6, 2026 start from $443, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Alest Hotel?

This hotel is situated in Polanco, just steps from Avenida Presidente Masaryk, and within a 10-minute walk of Paseo de la Reforma and Chapultepec Park. You'll also find Angel of Independence Monument and Auditorio Nacional within a short drive.

Will I be able to park at The Alest Hotel?

Yes, secured valet parking is offered for free at the hotel.

Is a spa located at The Alest Hotel?

Spa services at the hotel include massages.

Does The Alest Hotel have luxury amenities?

Yes, guests can indulge in luxuries such as a restaurant, massages, and a bar/lounge at this hotel.

Does The Alest Hotel feature a casino at the property?

No, The Alest Hotel doesn't have a casino.

Is there an indoor pool at The Alest Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Alest Hotel?

Amenities that appeal to couples at this hotel include 24-hour room service, a free stocked minibar, and premium bedding.

Are there hot tubs at The Alest Hotel?

No, there isn't a spa tub at this hotel.

Does The Alest Hotel have a restaurant with a breakfast menu?

Yes, The Alest Hotel serves free continental breakfast at 45 Bar & Restaurante each morning.

Does The Alest Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Alest Hotel for a fee of USD 70 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at The Alest Hotel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Alest Hotel?

The closest major airport to The Alest Hotel is Benito Juarez International Airport (MEX), which is 11 mi away (30 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 28.3 mi away (62-minute drive).

Can I book a room with a balcony at The Alest Hotel?

No, there aren't any guestrooms with balconies at The Alest Hotel.

The Alest Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 326 out of 358 reviews
Rating 8 - Good. 21 out of 358 reviews
Rating 6 - Okay. 10 out of 358 reviews
Rating 4 - Poor. 0 out of 358 reviews
Rating 2 - Terrible. 1 out of 358 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

CRISTINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Polanco, close to shops, cafes and restaurants
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Tee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, 5 star boutique hotel located in upscale and charming Polanco. Rooms are beautifully appointed, welcoming lobby that is spotless with amenities you find in a large 5 star hotel.....turn down service, room service , etc. and a very attentive staff. This hotel has all of the style and luxury of larger hotels but without the crowds.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, exceptional staff, noteworthy property—fine attention to detail as it relates to space/configuration/high end finishes throughout. Would definitely recommend.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities
Friendly staff, very clean, great location!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Giulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. We loved our stay there. Would stay again!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood with tons of shops and restaurants. Hotel was quiet. Our room was spacious and beautifully appointed. Even the trash can was made of marble! Will definitely stay again and highly recommend this charming boutique hotel.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Katherine Sunghee

Great staff and service
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and very friendly staff.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

CRISTINA

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are amazing, very clean hotel. Limited in certain services but the service iverall has gotten better, i have been staying at The Alest since 2021/2022.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Mrugesh

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful! Amenities were amazing! The only thing I didn’t like is that there was no daylight as the room was on the inside with windows facing another room.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

luis

Liked: Cleanliness, amenities, property conditions & facilities
Boutique hotel, very good at details with friendly staff and excellent location
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Yashua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel, highly recommend!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Boutique Hotel, clean, quiet and safe
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! The staff was amazing.
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Joseph

Liked: Amenities
Awesome hotel in a fantastic location
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel that pampers you.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities
Convenient property near all the shops and restaraunts in Polanco. The hotel is beautifully decorated and offers great service.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Janeth

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. Location was beautiful. Near multiple fancy restaurants and just three blocks away you had food stands that were clean and you could find anything you could think of. From gorditas, huaraches, sea food and even fresh juices. The hotel was clean, and perfect for those instagram photos. Personnel was professional, respectful and kind. Breakfast was limited but just what we needed. Will definitely be staying here again. IG @jaaaaaaaneth
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

F-Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay while in Mexico City.
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Nir

Liked: Cleanliness, staff & service, amenities
Great service, high end hotel. Very clean. Fantastic location. Only reason for the 4 star was that the bed was not very comfortable and the pillows were extremely hard.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

vance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience will stay again
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Karelin

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel beautiful and classy perfect location, one of a kind ⭐️
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

miguel

Great boutique hotel , staff was great, great location, great rooms and very clean
Stayed 2 nights in Nov 2024