The Alest Hotel

4.0 star property
Hotel with free breakfast, steps from Avenida Presidente Masaryk

Choose dates to view prices

Photo gallery for The Alest Hotel

Reception
Terrace/patio
Restaurant
Front of property
Premium bedding, free minibar, in-room safe, individually decorated

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
45 Eugenio Sue Polanco IV Sección, Mexico City, CDMX, 11550
  • Avenida Presidente Masaryk
    ‪1 min walk‬
  • Auditorio Nacional
    ‪9 min walk‬
  • Angel of Independence Monument
    ‪3 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪14 min drive‬

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Room options

Superior Room, 1 Queen Bed

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Junior Suite

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Grand Deluxe Room, 1 King Bed

  • 379 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Superior Room, 2 Queen Beds

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Grand Deluxe Suite

  • 840 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Grand Deluxe Room, 2 Queen Beds

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Mexico City

Located in Polanco, The Alest Hotel is adjacent to Avenida Presidente Masaryk and within a 10-minute walk of other popular attractions like Paseo de la Reforma. This 20-room, 4-star hotel welcomes guests with free breakfast, free in-room WiFi, and free valet parking.

What's nearby

  • Avenida Presidente Masaryk - 1 min walk - 0.0 miles
  • Auditorio Nacional - 9 min walk - 0.5 miles
  • Parque Zoologico de Chapultepec - 10 min walk - 0.6 miles
  • Chapultepec Park - 10 min walk - 0.6 miles
  • Angel of Independence Monument - 3 min drive - 1.9 miles

Getting around

  • Polanco Station - 8 min walk
  • Mexico City Buenavista Station - 21 min drive
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • ‪Restaurante Mythos - ‬2 min walk
  • ‪Caffe Biscottino - ‬3 min walk
  • ‪Rosa Negra Polanco - ‬3 min walk
  • ‪Tianguis Parque Lincoln - ‬3 min walk
  • ‪La Aceituna - ‬2 min walk

About this property

The Alest Hotel

Hotel with free breakfast, steps from Avenida Presidente Masaryk
Guests of The Alest Hotel enjoy features like free WiFi in public areas. If you decide to drive, there's free valet parking. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry.
Guests can expect free WiFi and 23-inch Smart TVs with cable channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include free minibar items, free local calls, and safes. Change of towels is available on request.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered valet parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 23-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 300 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

The Alest
The Alest Hotel Hotel
The Alest Hotel Mexico City
The Alest Hotel Hotel Mexico City

Frequently asked questions

Is a free cancellation option available at The Alest Hotel?

The Alest Hotel offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The Alest Hotel?

As of May 23, 2025, prices found for a 1-night stay for 2 adults at The Alest Hotel on Jun 1, 2025 start from $365.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Alest Hotel?

This hotel is situated in Polanco, just steps from Avenida Presidente Masaryk, and within a 10-minute walk of Paseo de la Reforma and Auditorio Nacional. You'll also find Chapultepec Park and Parque Zoologico de Chapultepec less than a mile away.

Is there parking available at The Alest Hotel?

Yes, secured valet parking is offered for free at the hotel.

Does The Alest Hotel feature a casino at the property?

No, The Alest Hotel doesn't have a casino.

Is there an indoor pool at The Alest Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Alest Hotel?

Amenities that appeal to couples at this hotel include a minibar stocked with free items, premium bedding, and a rainfall showerhead.

Does The Alest Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Alest Hotel have a restaurant with a breakfast menu?

Yes, The Alest Hotel serves free continental breakfast each morning from its restaurant.

Does The Alest Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Alest Hotel.

Does The Alest Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Alest Hotel?

The closest major airport to The Alest Hotel is Benito Juarez International Airport (MEX), which is 11.5 mi away (31 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is around 23.7 mi away.

Can I book a room with a balcony at The Alest Hotel?

No, there aren't any guestrooms with balconies at The Alest Hotel.

The Alest Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 217 out of 240 reviews
Rating 8 - Good. 15 out of 240 reviews
Rating 6 - Okay. 7 out of 240 reviews
Rating 4 - Poor. 0 out of 240 reviews
Rating 2 - Terrible. 1 out of 240 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Feb 2025

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jonathan

Stayed 1 night in Feb 2025

10/10 Excellent

Bobbi

Stayed 1 night in Jan 2025

10/10 Excellent

vladimir

Traveled with family
Liked: Amenities
Fantastic
Stayed 1 night in Jan 2025

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our first stay here. It will not be our last.
Stayed 3 nights in Jan 2025

10/10 Excellent

CRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities
One of my favorite boutique hotels in Mexico
Stayed 3 nights in Jan 2025

8/10 Good

Ruben

Stayed 2 nights in Jan 2025

10/10 Excellent

Anissa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had business in the city and made a quick trip to Mexico City. The Alest was a superb property and will definitely be back. I have stayed at a neighboring property around the corner for 3 times as much and this was just as nice. Excellent value and highly recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Marlene

Stayed 4 nights in Jan 2025

8/10 Good

Arnaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025

8/10 Good

luis enrique

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2025

10/10 Excellent

Laurel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic! Beautiful property. Attention to detail 9with everything) was perfect. Restaurant / breakfast and bar also great. Staff a joy to interact with. One of the best hotel experiences I've had in a long time.
Stayed 1 night in Jan 2025

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Sylvana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Romantic Night Away

The staff was amazing. The bed was so comfortable and the room was very romantic. The bath products were top notch!
Stayed 1 night in Dec 2024

10/10 Excellent

Begona Cortina

Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Stayed 5 nights in Nov 2024

6/10 Okay

Rhys

Traveled with partner
Liked: Cleanliness, amenities
Our stay at The Alest Hotel was incredibly mixed. On the positive side the hotel is aesthetically pleasing, had a lovely Christmas atmosphere and has some good touches like the Mexican candies on arrival and a restocked minibar each day. We also had good interactions with a number of members of staff including the breakfast waiters and housekeeping. However, on a negative side and what’s drags the rating down is the level of noise in the rooms at the hotel and the lack of appreciation or action by the concierge/reception staff towards this. The rooms are advertised as soundproofed and this is not the case. The windows are French style doors which have glazing but do not seal effectively and the door does not fit the doorframe (due to the unique shape selected for the doors) and is hollow thus does not block noise. This caused us issues on 3/6 nights due to the level of noise in our room being too loud to sleep, on two nights this could be heard through headphones. The issue as we see it is that the interior void/courtyard leads directly down to the bar and restaurant with no noise separation. In my view two things should be true; that you can enjoy a restful night in the rooms, and people should be free to enjoy the bar. Sadly the hotel has not equipped itself to allow both. As the hotel had no interest in resolving the issue and the way our concerns were dealt with in our view this was not a customer service focussed hotel. I couldn’t recommend this hotel.
Stayed 6 nights in Dec 2024

10/10 Excellent

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Alest! Beautiful boutique hotel: modern, lovely decoration, wonderful service! The location in Polanco is unbeatable with many walkable options nearby yet on a quiet street. Breakfast is delicious. We have found our new place when visiting Mexico City!
Stayed 2 nights in Dec 2024

10/10 Excellent

vance, lone grove

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience will stay again
Stayed 2 nights in Dec 2024

10/10 Excellent

Edgar, Downey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Edgar, Downey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, staff is over all attentive. Some of the staff need training in basic conflict resolution. Other than that the hotel is a great place to stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best hotel I have ever stayed at. Like going back in time! Was just beautiful. So sad I was only in Mexico City for one night, I would have loved to enjoy the hotel for longer.
Stayed 1 night in Dec 2024