See all properties

Sheraton Mexico City Santa Fe

4.5 star property
Luxury hotel with a fitness center and a sauna

Choose dates to view prices

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Housekeeping
  • Parking available
  • Parking included

Explore the area

Map
Calle Guillermo González Camarena # 200, Mexico City, 01210
  • Expo Santa Fe Mexico
    ‪10 min walk‬
  • Parque La Mexicana
    ‪17 min walk‬
  • Santa Fe Center Mall
    ‪19 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

You may also like

Ad
Relax in a stylish space with a bar, seating area, and geometric-patterned wall.

W Mexico City

Polanco
  • Hot Tub
  • Spa
  • Pet friendly
  • Free WiFi
8.8 out of 10, Excellent, 1,003 reviews
$174 nightly
The price is $208
Jul 25 - Jul 26
Total includes taxes and fees
W Mexico City

About the neighborhood

Mexico City

Located in Santa Fe within a short walk of Samara Shops, Sheraton Mexico City Santa Fe is within a mile (2 km) of Santa Fe Center Mall. This 4.5-star hotel welcomes guests with 190 rooms and conveniences like free self parking, a gym, and a conference center.

What's nearby

  • Samara Shops - 3 min walk - 0.2 miles
  • Expo Santa Fe Mexico - 10 min walk - 0.6 miles
  • Parque La Mexicana - 17 min walk - 0.9 miles
  • Santa Fe Center Mall - 19 min walk - 1.0 mile
  • Paseo Interlomas - 5 min drive - 2.8 miles

Getting around

  • Santa Fé Station - 15 min walk
  • Mexico City Buenavista Station - 35 min drive
  • Benito Juarez International Airport (MEX) - 44 min drive

Restaurants

  • ‪Mercado Gourmet - ‬8 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Yumi Yumi Sushi Bowl - ‬8 min walk
  • ‪Quattro - ‬6 min walk
  • ‪The Food Box - ‬2 min walk

About this property

Sheraton Mexico City Santa Fe

Luxury hotel with a fitness center and a sauna
Sheraton Mexico City Santa Fe offers a gym, a sauna, and WiFi in public areas. You can take advantage of free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a conference center, a business center, and a computer station.
47-inch LED TVs come with satellite channels and pay movies, and guests can stay connected with WiFi and wired internet. Bathrooms offer hair dryers and bathrobes, and beds sport premium bedding. Sofa beds, sitting areas, and minibars are also standard.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Italian, Portuguese, Spanish

Similar properties

Experience the historic charm of this building, featuring ornate balconies, decorative elements, and intricate carvings.

Hampton Inn & Suites Mexico City - Centro Historico

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 1,001 reviews
$93 nightly
The price is $111
Jul 27 - Jul 28
Total includes taxes and fees
Hampton Inn & Suites Mexico City - Centro Historico

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 7 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cardon
  • Cardon Bar

Things to do

  • Gym
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room sofa bed
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Business center
  • Computer station
  • Conference center (12,396 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Ballroom
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 47-inch LED TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per stay, plus a one-time cleaning fee of USD 50
  • Dogs only
  • 1 total (9 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 50.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 15 per person
  • Fee for in-room wireless internet: USD 15 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 15 per 24-hour period (rates may vary)
  • Valet parking fee: USD 7 per night
  • Pet fee: USD 50 per pet, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Sheraton Hotel Mexico City Santa Fe
Sheraton Mexico City Santa Fe
Sheraton Santa Fe Mexico City
Mexico City Sheraton
Sheraton Mexico City
Sheraton Santa Fe, Mexico City
Sheraton Suites Santa Fe, Mexico City Hotel Mexico City
Sheraton Santa Fe Mexico City Hotel
Sheraton Mexico City Santa Fe Hotel
Sheraton Mexico City Santa Fe Hotel
Sheraton Mexico City Santa Fe Mexico City
Sheraton Mexico City Santa Fe Hotel Mexico City

Frequently asked questions

What's there to do within easy reach of Sheraton Mexico City Santa Fe?

This hotel is situated in Santa Fe, just steps from Samara Shops. You'll also find Paseo de la Reforma and Santa Fe Center Mall within a short drive.

Will I be able to park at Sheraton Mexico City Santa Fe?

Yes, self parking is offered for free at the hotel. Valet parking is available for USD 7 per night. Accessible parking is also available for guests.

Does Sheraton Mexico City Santa Fe have a casino at the property?

No, Sheraton Mexico City Santa Fe doesn't have a casino.

Will I find an indoor pool at Sheraton Mexico City Santa Fe?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Sheraton Mexico City Santa Fe?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and premium bedding.

Are there hot tubs at Sheraton Mexico City Santa Fe?

No, but guests can enjoy a sauna at this hotel.

Does Sheraton Mexico City Santa Fe feature a restaurant that includes a breakfast menu?

Yes, Sheraton Mexico City Santa Fe serves buffet breakfast for a surcharge each morning at Cardon.

Will Sheraton Mexico City Santa Fe allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Sheraton Mexico City Santa Fe for a fee of USD 50 per pet, per stay. The property also provides food and water bowls.

Does Sheraton Mexico City Santa Fe have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Sheraton Mexico City Santa Fe?

The closest major airport to Sheraton Mexico City Santa Fe is Benito Juarez International Airport (MEX), which is 14.8 mi away (44 minutes by car). Another top airport is Toluca, Estado de Mexico (TLC-Toluca Intl.), which is located 27.1 mi away (44-minute drive).

Can I book a room with a balcony at Sheraton Mexico City Santa Fe?

No, there aren't any guestrooms with balconies at Sheraton Mexico City Santa Fe.

Does Sheraton Mexico City Santa Fe have a wedding venue?

Take advantage of the wedding venue at Sheraton Mexico City Santa Fe if you plan to say "I do" during your trip.

Sheraton Mexico City Santa Fe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 182 out of 278 reviews
Rating 8 - Good. 72 out of 278 reviews
Rating 6 - Okay. 14 out of 278 reviews
Rating 4 - Poor. 5 out of 278 reviews
Rating 2 - Terrible. 5 out of 278 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien siempre en este hotel, el cuarto es muy amplio y muy cómodo para ir con dos niños. La atención es muy buena, pero sobre todo Victor tiene un gran espíritu de servicio y excelencia con todos siempre.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and great hotel
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio y atención. Los cuartos muy amplios, cómodos y limpios.
Stayed 5 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

10/10 Excellent

Laurencio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch 👍, just fox AC pls!

This hotel is fantastic. Ample very complete gym. And currently they are hosting Orange theory sessions on site too. (Note this is temporary as the orange gym site nearby is closed) but hope they keep it even as a reduce option. But as stated they Sheraton gym is very complete, just no classes pr coaching. Rooms are ample, clean, modern, great size tv and very comfortable firm bed. My problem was the AC never cooled the room. I opted to have it off as it was cooler that way. Front desk assured they would check AC in room 614. The walk in shower is spotless, ample and with great water pressure. Toiletries is what brings up this hotel. A disposable razor is already there. Great restaurant, currently with limited menu. Also a great lounge bar once covid guidelines allow opening. A coffee place, pharmacy and other restaurants are a very short walk from the hotel. Common areas with water features are very well kept and relaxing. And then comes the value for your money, which is the reason of my rating. I loved my time here ( once the AC gets fixed, this hotel will be flawless) ❤
Ample room with sofa
Great bed and good size tv
Ample shower
View
Stayed 2 nights in May 2021

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid Stay

Amazing staff, great service, and all around nice experience.
Stayed 3 nights in Apr 2021

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2021

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

DANIELLE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

QueensNY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is pretty safe, lots of good restaurants. Rooms are clean
Stayed 3 nights in Nov 2020

10/10 Excellent

Mariomonetti, Texas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located Safe and beautiful area walking distance of most restaurants
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2020

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next facility, clean and staff was friendly. Nothing especially different from other Sheratons.
Stayed 7 nights in Mar 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is remodeling the dining area. Breakfast was ok not many choices.
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Its OK, but comparing the price, I will recommend Royal Solaris which I stayed a few days ago.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was big, spacious and very clean. Very well maintained. The breakfast was delicious. One of the server, man, was very sweet and helpful. The ladie were not. The happy hour that we paid ahead of time did not serve enough food, so, we end up going to our event without eating because we had no time to wait for the food to be ready. The person on the concierge, on the firts day, got us cab that charged us 140.00 pesos to go in a 5 minutes ride. The way back we paid onle 40.00 pesos. Very sad that people that work at the hotel wil take advantage of the guests. Not staying there again.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort

Fix shower drain

Shower drain was not big enough, water kept overflowing into the rest of the bathroom
Stayed 2 nights in Oct 2019

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the stay was good but the parking should be free was very expensive
Stayed 2 nights in Sep 2019

10/10 Excellent

YIT MENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service from the hotel is very good. Room are clean and confrotable
Stayed 5 nights in Sep 2019

Hotels

Sevilla Palace Hotel
Gran Hotel Ciudad de Mexico Zocalo View
KALI Centro Mexico City
H21 Hospedaje Boutique
NH Collection Mexico City Airport T2
AR 218 Hotel by ULIV
The Wild Oscar
Hotel Villa Condesa
Holiday Inn Express Mexico Reforma by IHG
Zocalo Central & Rooftop Mexico City
NH Collection Mexico City Centro Histórico
Park Life Masaryk
Hyatt Regency Mexico City
Hotel del Angel Reforma
Hotel Casa Comtesse
Hotel Mina
Hotel Casa González
Hilton Mexico City Reforma
Grand Fiesta Americana Chapultepec
Mexico City Marriott Reforma Hotel
Barceló México Reforma
Best Western Majestic
Emporio Reforma
Galeria Plaza Reforma
Brick Hotel - Small Luxury Hotels of the World

Flights

Flights from Montreal to Las Vegas
Flights from Fort Lauderdale to Treasure Cay
Flights from Cleveland to Miami

Cars

Car rentals in Philadelphia

Cruise

MSC Cruises