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Residencia Polanco

2.0 star property

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Photo gallery for Residencia Polanco

Lobby sitting area
Front of property
Reception
Lobby
Standard Suite | 1 bedroom

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Housekeeping

Explore the area

View in a map
272 Av. Isaac Newton Polanco V Sección, Mexico City, CDMX, 11560
  • Place, Avenida Presidente Masaryk
    ‪7 min walk‬
  • Place, Spanish Consulate General
    ‪12 min walk‬
  • Place, National Museum of Anthropology
    ‪19 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Suite

Standard Suite | Living area | TV

Standard Suite

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Mexico City

Located in Polanco within a short walk of Avenida Presidente Masaryk, Residencia Polanco is within a mile (2 km) of other popular sights such as Paseo de la Reforma. This 14-room hotel welcomes guests with conveniences like free self parking.

What's nearby

  • Avenida Presidente Masaryk - 7 min walk - 0.4 miles
  • Spanish Consulate General - 12 min walk - 0.7 miles
  • Embassy of Canada - 14 min walk - 0.8 miles
  • National Museum of Anthropology - 19 min walk - 1.0 mile
  • Paseo de la Reforma - 5 min drive - 1.2 miles

Getting around

  • Mexico City Buenavista Station - 7 min drive
  • Polanco Station - 10 min walk
  • Benito Juarez International Airport (MEX) - 27 min drive

Restaurants

  • ‪La Docena - ‬3 min walk
  • ‪Siembra Tortilleria - ‬1 min walk
  • ‪SiembraTortilleria/Comedor - ‬1 min walk
  • ‪Casa Elefante - ‬1 min walk
  • ‪Papa John's Pizza - ‬6 min walk

About this property

Residencia Polanco

Guests of Residencia Polanco enjoy features like free WiFi in public areas. A stay here includes free parking. Staff members can help with accommodation requests, and provide front-desk service during limited hours.
For entertainment, guests can enjoy TVs. Free toiletries are also available.

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May 2 - May 3
Total with taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

Room amenities

Bathroom

  • Free toiletries

Entertainment

  • TV

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Residencia Polanco Hotel
Residencia Polanco Mexico City
Residencia Polanco Hotel Mexico City

Frequently asked questions

Is free cancellation available at Residencia Polanco?

Residencia Polanco provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do within easy reach of Residencia Polanco?

This hotel is situated in Polanco within a short 18-minute walk of Paseo de la Reforma and also 7 minutes on foot from Avenida Presidente Masaryk. You'll also find Angel of Independence Monument and Palacio de Bellas Artes within a short drive.

Is parking available on site at Residencia Polanco?

Yes, self parking is offered for free at the hotel.

Does Residencia Polanco include a casino?

No, Residencia Polanco doesn't have a casino.

Will I find an indoor pool at Residencia Polanco?

No, there is no indoor pool at this hotel.

Are there hot tubs at Residencia Polanco?

No, there isn't a spa tub at this hotel.

Does Residencia Polanco have a restaurant that serves breakfast?

No, Residencia Polanco doesn't have a restaurant that serves breakfast.

Will Residencia Polanco allow pets to stay free of charge?

No, pets aren't allowed at Residencia Polanco.

Are there connecting rooms at Residencia Polanco?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Residencia Polanco?

The closest major airport to Residencia Polanco is Benito Juarez International Airport (MEX), which is 10.6 mi away (27 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 27.8 mi away (59-minute drive).

Are there rooms with balconies that I can book at Residencia Polanco?

No, there aren't any guestrooms at Residencia Polanco that offer a balcony.

Residencia Polanco Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 20 out of 60 reviews
Rating 8 - Good. 18 out of 60 reviews
Rating 6 - Okay. 5 out of 60 reviews
Rating 4 - Poor. 10 out of 60 reviews
Rating 2 - Terrible. 7 out of 60 reviews

7.6/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Stayed 2 nights in Nov 2025

8/10 Good

Magdalin

Traveled with family
Liked: Cleanliness
The big issue was not hot water, the water was extremely cold
Stayed 1 night in Feb 2025

4/10 Poor

Glenda

Business traveler
Disliked: Amenities, property conditions & facilities
The price and the area is the only good thing about it. Very noisy.
Stayed 2 nights in Nov 2024

6/10 Okay

Belkys

Liked: Cleanliness
Disliked: Property conditions & facilities
Todo muy bien la atención de él frondas excelente lo único es el aseo de los baños pésimo mucho moho le aconsejaría en la habitación una nevera pequeña lo demás excelente les aconsejo EiPMILSAM
Stayed 2 nights in Sep 2024

10/10 Excellent

Jose, leominster

Stayed 3 nights in Jul 2024

8/10 Good

Agustin

Liked: Cleanliness
Stayed 3 nights in Jun 2024

8/10 Good

Agustin

Liked: Cleanliness, amenities, property conditions & facilities
Small place but decent, room is ok, except restroom water was out, not too clean either
Stayed 1 night in Jul 2024

2/10 Terrible

Miguel

Expedia did not complete the reservation. When check-in time, I have not any reservation. I had to start my reservation after arriving tob he hotel.
Stayed 1 night in Dec 2023

6/10 Okay

Jose

Traveled with partner
bed are not confortables. they should improve the rooms, because the location is great.
Stayed 5 nights in Sep 2023

4/10 Poor

Patricia

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
At first it seemed to be okay, but then the bedsheets were dirty, smelled like soiled, we ended up using sheets I had in my bags, there was no hot water, my daughter found a big bug not sure was a cockroach. Not to be mean but it needs more maintenance.

8/10 Good

Leopoldo Antonio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena relación calidad precio, si ocupas cualquier cosa son accesibles , recomiendo como opción budget hotel para un fin de semana o llegada corta a cdmx
Stayed 2 nights in Jun 2022

4/10 Poor

Gianmary

Stayed 1 night in Mar 2022

2/10 Terrible

Rafael

Business traveler
Disliked: Staff & service
las instalaciones muy viejas y descuidadas, pésimo servicio, lo quieren hacer muy europeo pero les falta mucho para eso.
Stayed 1 night in Nov 2025

10/10 Excellent

Roberto

Stayed 1 night in Nov 2025

10/10 Excellent

Alexandra

Stayed 1 night in Oct 2025

4/10 Poor

Juan Maximiliano

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Carlos Heriberto, Guadalajara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

mili

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención por parte de los jóvenes de la recepción....muy atentos y profesionales...volveré.....!!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Yunuen, Aguascalientes

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

8/10 Good

hugo

Business traveler
Liked: Cleanliness, staff & service

Deben mejorar la ducha, fue lo unico malo

Todo bien, la estancia fue para lo que es, dormir, cumple su funcion
Stayed 1 night in Nov 2024

2/10 Terrible

Isai

Stayed 2 nights in Oct 2024

6/10 Okay

Arturo

Disliked: Staff & service
No hay personal de recepción
Stayed 1 night in Sep 2024

2/10 Terrible

Ana Paula

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
El personal terrible, jamás me dieron el código para el estacionamiento y se quedó encerrado mi coche tuve que regresar por el al día siguiente por error del personal
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La recomiendo es una buena opción beneficio costo en esta zona. El trato de Rebeca fue de mucha amabilidad
Stayed 4 nights in Aug 2024

8/10 Good

Liliana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ampliar el horario de la atención en Recepción. Advertir que hay escasez de agua.
Stayed 4 nights in Jul 2024