Portonovo Hotel & Suites

3.0 star property

Choose dates to view prices

Photo gallery for Portonovo Hotel & Suites

Bar (on property)
Master Suite | Jetted tub
Front of property
Interior detail
Breakfast, lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Mexico City
  • Place, Parque Delta
    ‪7 min walk‬
  • Place, Mexico Park
    ‪17 min walk‬
  • Place, World Trade Center Mexico City
    ‪7 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪24 min drive‬

Room options

Standard Room

7.8 out of 10
Good
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Master Suite

8.2 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior Suite

7.0 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Double Room Standard

  • Sleeps 2
  • Free WiFi

Triple Suite Junior with Flat-Screen TV

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • Free WiFi

Triple Room Master

  • Sleeps 3
  • Free WiFi

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About the neighborhood

Mexico City

Located in Benito Juarez within 2 miles (3 km) of World Trade Center Mexico City, Portonovo Hotel & Suites is within a few miles (5 km) of other popular sights such as Angel of Independence Monument. This 85-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Parque Delta - 7 min walk - 0.4 miles
  • Avenida Insurgentes - 13 min walk - 0.8 miles
  • Medellín Market - 14 min walk - 0.8 miles
  • Mexico Park - 17 min walk - 0.9 miles
  • World Trade Center Mexico City - 7 min drive - 2.1 miles

Getting around

  • Medical Center Station - 10 min walk
  • Mexico City Fortuna Station - 12 min drive
  • Benito Juarez International Airport (MEX) - 19 min drive

Restaurants

  • ‪LA SECINA - Antojería de barrio - ‬3 min walk
  • ‪Los Esquites De Obrero Mundial - ‬3 min walk
  • ‪Tacos Don Frank - ‬3 min walk
  • ‪Sonora Taco Steak - ‬4 min walk
  • ‪Deseo Café - ‬3 min walk

About this property

Portonovo Hotel & Suites

Portonovo Hotel & Suites features free WiFi in public areas, a business center, and a meeting room. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include free newspapers and laundry facilities.
Guests can enjoy cable TV and stay connected with free WiFi. Other standard amenities include phones, desks, and free toiletries.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 100 to 200 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grove

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MXN 450.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 200 per person
  • Rollaway bed fee: MXN 450.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Portonovo Hotel Mexico City
Portonovo Mexico City
Portonovo Hotel
Portonovo Hotel Suites
Portonovo Hotel & Suites Hotel
Portonovo Hotel & Suites Mexico City
Portonovo Hotel & Suites Hotel Mexico City

Frequently asked questions

What can I see within easy reach of Portonovo Hotel & Suites?

This hotel is situated in Benito Juarez within a short 6-minute walk of Parque Delta and also 16 minutes on foot from Avenida Insurgentes. You'll also find Angel of Independence Monument and Paseo de la Reforma within a short drive.

How much does it cost to stay at Portonovo Hotel & Suites?

As of Jun 14, 2026, prices found for a 1-night stay for 2 adults at Portonovo Hotel & Suites on Jun 19, 2026 start from $61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Portonovo Hotel & Suites?

No, this hotel doesn't offer parking.

Does Portonovo Hotel & Suites feature a casino on the premises?

No, Portonovo Hotel & Suites doesn't have a casino.

Will I find an indoor pool at Portonovo Hotel & Suites?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Portonovo Hotel & Suites?

There are many amenities for couples at this hotel, including a restaurant and a bar/lounge plus some guestrooms feature a private hot tub.

Are there hot tubs at Portonovo Hotel & Suites?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Portonovo Hotel & Suites have a restaurant that serves breakfast?

Yes, Portonovo Hotel & Suites serves a cooked-to-order breakfast for a surcharge each morning at Grove.

Will Portonovo Hotel & Suites allow pets to stay free of charge?

No, pets and service animals aren't allowed at Portonovo Hotel & Suites.

Are there connecting rooms at Portonovo Hotel & Suites?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Portonovo Hotel & Suites?

The closest major airport to Portonovo Hotel & Suites is Benito Juarez International Airport (MEX), which is 6.2 mi away (19 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is around 24.5 mi away.

Are there rooms with balconies at Portonovo Hotel & Suites?

No, you won't find guestrooms with balconies at Portonovo Hotel & Suites.

Portonovo Hotel & Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 489 out of 1009 reviews
Rating 8 - Good. 280 out of 1009 reviews
Rating 6 - Okay. 121 out of 1009 reviews
Rating 4 - Poor. 54 out of 1009 reviews
Rating 2 - Terrible. 65 out of 1009 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Martha

Liked: Cleanliness
Disliked: Amenities
I like this hotel, it has everything you need to relax, rest and it is clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Martha Angelica

Liked: Cleanliness
Disliked: Amenities
The room was super clean, and the people are polite. It is not a luxury hotel but it has everything you need for a good stay in a location that is very central in the city.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

ENRIQUE

Great
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Roma Sur. Great quick walk to find amazing dining & entertainment options.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Could use an update. Definitely need new towels. I would stay again. It's basic and gets the job done at a budget price.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Morena

Liked: Cleanliness, staff & service, property conditions & facilities
affordable,. clean and the restaurant it is nice.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jannet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room and the restaurant was a great experience amazing food and the jacuzzi was just outstanding! Thank you
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Marco antonio

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jhonny

Liked: Cleanliness, property conditions & facilities
Everything good but the WiFi is not good
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Genaro Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good. I strongly recommend
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

MARTHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Martha

This is my sixth time staying at this hotel and is amazing. They provide good service especially the cleaners and waiters. I really like this place.
Stayed 10 nights in Mar 2025
Verified

8/10 Good

Samuel

One of those nice oases you can periodically find in a sea unpleasantness.
Stayed 1 night in May 2025
Verified

6/10 Okay

Martha

Liked: Cleanliness, staff & service
Disliked: Amenities
Warm showers and ok but bare minimum essentials! Could make guests be more comfortable providing cups water coffee maker and upgrading linens. Otherwise it was fair
Stayed 5 nights in Oct 2025
Verified

6/10 Okay

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
Place needs lots of work,
Verified

6/10 Okay

Alma rosa

Na
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Amauri

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in May 2025
Verified

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the first time I’ve stayed in a hotel in Mexico that is truly disgusting and really disappointing. I just hope that if anyone is thinking about staying at this hotel because of the price, they don’t do it and read the reviews first. The hotel is dirty, full of cockroaches, has very poor service, and I’m very disappointed with it.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Amaury

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
on the upside The hotel was relatively updated and very clean. The staff resolved a couple small problems I had very quickly And graciously. The suite was enormous and a good value for the money. Definitely would stay here again. The Delta mall was a short walk away if malls are your thing. On the downside bathroom linens were a little shopworn and the hotel was starting to show its age a little. Not many local dining venues.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Siciliana

Liked: Cleanliness, amenities, property conditions & facilities
Mb
Stayed 2 nights in May 2025
Verified

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Aquí tienes la traducción al inglés: The hotel is very infested with cockroaches. I told them that the room they gave me had a lot of cockroaches and asked them to change my room for that reason and give me another one without cockroaches. But it turned out to be the same, and it’s terrible to stay in rooms full of insects. The sad thing is that in Mexico they don’t give you a refund, which is very disappointing in the country I love.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

waltraud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you come with a car, the Hotel is great because it is situeted on a very big traffic- never-ending-street, but without a car to reach the convenient Metro/ Subway station, you have to walk at least 15 min. to find the Metro station Medical Center. You will walk by side a lot of traffic and smock and big shopping Centers and Malls where you find everything at high prises. On the other hand when you walk on the other side of the Hotel, 2 blocks up and cross a Viaduc, you will find very near the neighborhood Roma with very pleasant cafés, bakeries and restaurants, beautiful smelling trees and quiet streets.
Stayed 6 nights in Mar 2025