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Portonovo Hotel & Suites

3.0 star property
Hotel in Mexico City with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Portonovo Hotel & Suites

Bar (on property)
Master Suite | Jetted tub
Lobby sitting area
Master Suite | Living area
Master Suite | Room amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Air conditioning
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Mexico City
  • World Trade Center Mexico City
    ‪3 min drive‬
  • Angel of Independence Monument
    ‪4 min drive‬
  • Paseo de la Reforma
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪10 min drive‬

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Room options

View all photos for Junior Suite

Junior Suite | Desk, free WiFi

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite

Master Suite | Jetted tub

Master Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Desk, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard

Desk, free WiFi

Double Room Standard

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Triple Suite Junior With Flat-Screen Tv

Desk, free WiFi

Triple Suite Junior With Flat-Screen Tv

  • Sleeps 3
  • 1 King Bed(s) and 1 Twin Bed(s)

View all photos for Triple Room Master

Desk, free WiFi

Triple Room Master

  • Sleeps 3
  • 1 King Bed(s) and 1 Twin Bed(s)

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About the neighborhood

Mexico City

Located in Benito Juarez, Portonovo Hotel & Suites is within a few miles (5 km) of popular sights such as World Trade Center Mexico City and Angel of Independence Monument. This 85-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • World Trade Center Mexico City - 3 min drive - 1.9 miles
  • Angel of Independence Monument - 4 min drive - 2.1 miles
  • Paseo de la Reforma - 4 min drive - 2.1 miles
  • U.S. Embassy - 5 min drive - 2.4 miles
  • Zócalo - 5 min drive - 3.8 miles

Getting around

  • Medical Center Station - 10 min walk
  • Mexico City Buenavista Station - 22 min drive
  • Benito Juarez International Airport (MEX) - 17 min drive

Restaurants

  • ‪Tacos Don Frank - ‬3 min walk
  • ‪Sonora Taco Steak - ‬3 min walk
  • ‪Los Esquites de Obrero Mundial - ‬3 min walk
  • ‪La Secina - ‬3 min walk
  • ‪Las Quekas de Martita - ‬4 min walk

About this property

Portonovo Hotel & Suites

Hotel in Mexico City with a 24-hour front desk and a restaurant
Portonovo Hotel & Suites features free WiFi in public areas, a business center, and a meeting room. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include free newspapers and laundry facilities.
Guests can enjoy cable TV and stay connected with free WiFi. Other standard amenities include phones, desks, and free toiletries.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 100 to 200 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grove

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MXN 350.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 200 per person
  • Rollaway bed fee: MXN 350.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Portonovo Hotel Mexico City
Portonovo Mexico City
Portonovo Hotel
Portonovo Hotel Suites
Portonovo Hotel & Suites Hotel
Portonovo Hotel & Suites Mexico City
Portonovo Hotel & Suites Hotel Mexico City

Frequently asked questions

What can I see within easy reach of Portonovo Hotel & Suites?

This hotel is situated in Benito Juarez within a short 7-minute walk of Parque Delta and also 17 minutes on foot from Blackberry Auditorium. You'll also find Angel of Independence Monument and Paseo de la Reforma within a short drive.

How much does it cost to stay at Portonovo Hotel & Suites?

As of May 24, 2025, prices found for a 1-night stay for 2 adults at Portonovo Hotel & Suites on May 25, 2025 start from $40.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Portonovo Hotel & Suites?

No, this hotel doesn't offer parking.

Does Portonovo Hotel & Suites feature a casino on the premises?

No, Portonovo Hotel & Suites doesn't have a casino.

Will I find an indoor pool at Portonovo Hotel & Suites?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Portonovo Hotel & Suites?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include jetted bathtubs.

Does Portonovo Hotel & Suites have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Portonovo Hotel & Suites have a restaurant that serves breakfast?

Yes, Portonovo Hotel & Suites serves a cooked-to-order breakfast for a surcharge each morning at Grove.

Will Portonovo Hotel & Suites allow pets to stay free of charge?

No, pets and service animals aren't allowed at Portonovo Hotel & Suites.

Are there connecting rooms at Portonovo Hotel & Suites?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Portonovo Hotel & Suites?

The closest major airport to Portonovo Hotel & Suites is Benito Juarez International Airport (MEX), which is 6.2 mi away (17 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is around 24.5 mi away.

Can I book a room with a balcony at Portonovo Hotel & Suites?

No, there aren't any guestrooms with balconies at Portonovo Hotel & Suites.

Portonovo Hotel & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 424 out of 1001 reviews
Rating 8 - Good. 325 out of 1001 reviews
Rating 6 - Okay. 137 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 68 out of 1001 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco, west hollywood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Feb 2025

10/10 Excellent

Carlos Andrés

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing else
Stayed 2 nights in Dec 2024

6/10 Okay

Anaid

Stayed 1 night in Nov 2024

8/10 Good

Heberto Sanchez

Stayed 5 nights in Nov 2024

4/10 Poor

Karla Daniela

Liked: Room comfort
Disliked: Cleanliness, staff & service
Había cucarachas, no había batas, el aire acondicionado no funcionaba.
Stayed 1 night in Nov 2024

8/10 Good

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Hugo A

Liked: Cleanliness
Disliked: Room comfort

Mala actitud

Al momento de llegar y tratar de hacer check in, la persona que estaba en la recepción me dijo que tenía que hacer el cambio de turno y no podía atenderme y que tenía que esperar. Esperé 5 minutos y me acerqué de nuevo a la recepción y ya me hicieron el check in, no de la mejor manera ni la mejor actitud.
Stayed 1 night in Oct 2024

10/10 Excellent

Efrain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Efrain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Stephen, Bountiful

Liked: Cleanliness, property conditions & facilities
Decent
Stayed 4 nights in Sep 2024

10/10 Excellent

Adolfo G

Stayed 1 night in Sep 2024

4/10 Poor

Mark

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
El hotel de mala muerte
Stayed 1 night in Aug 2024

8/10 Good

Carmen

Liked: Cleanliness, staff & service, room comfort
Muy recomendable
Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan, LUFKIN

Stayed 4 nights in Jul 2024

10/10 Excellent

martin, winter haven

Liked: Cleanliness, staff & service, property conditions & facilities
Veru nice
Stayed 1 night in May 2024

8/10 Good

Andres

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

Andres

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I didn't like the customer service at the reception. The rest it's fine. The Hotel is clean and it's fine to go to sleep. Probably they need some improvements in the restaurant MENU.
Stayed 5 nights in Apr 2024

8/10 Good

Juan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good enough
Stayed 1 night in Mar 2024

2/10 Terrible

Karla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Elsewhere

When we got there we were not explained that in order for the room electricity to work we had to input the key in a power outlet. Once we went back to the front desk to ask, the lady was rude but nonetheless explained. We got up to our room (215) again, and discovered that the shower door didn’t lock. So every shower we took, it was a mess. Floor on the shower was red from bacteria and lack of cleaning. Bed and Pillows were super uncomfortable. 3 pillows provided, 2 so saggy that would sink and 1 so hard it sounded like plastic was inside. The covers were heavy and smelly. I won’t be staying here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

eder

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel, clean, easy to access and with variety of options around the area for shopping and dining, a bit old in terms of spaces but has everything to have a nice time.
Stayed 1 night in Jan 2024

10/10 Excellent

Oscar

Stayed 1 night in Jan 2024

10/10 Excellent

ESMERALDA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Marcos

Stayed 1 night in Dec 2023

2/10 Terrible

Jesus

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The bed were terrible. Uncomfortable and stiff, Jacuzzi was Uncomfortable awkward to sit in. There was no outlets net to the bed in the master suite.
Stayed 7 nights in Nov 2023

10/10 Excellent

Leopold, los angeles

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023