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Aparthotel

ONTO Tonalá Mexico City

4.0 star property
Aparthotel with a rooftop terrace, near Paseo de la Reforma
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Photo gallery for ONTO Tonalá Mexico City

City Apartment | 1 bedroom, premium bedding, down comforters, soundproofing
Comfort Apartment | Living area | 55-inch Smart TV with digital channels, Netflix, streaming services
Classic Apartment | Living area | 55-inch Smart TV with digital channels, Netflix, streaming services
Laundry room
Rooftop terrace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Pet friendly
  • Air conditioning
  • Kitchen
  • Laundry
  • Housekeeping

Explore the area

View in a map
15 Tonalá Roma Norte, Mexico City, CDMX, 06700
  • Place, Angel of Independence Monument
    ‪10 min walk‬
  • Place, Paseo de la Reforma
    ‪10 min walk‬
  • Place, U.S. Embassy
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for City Apartment

City Apartment | 1 bedroom, premium bedding, down comforters, soundproofing

City Apartment

  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Apartment

Comfort Apartment | Living area | 55-inch Smart TV with digital channels, Netflix, streaming services

Comfort Apartment

  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Apartment

Classic Apartment | 1 bedroom, premium bedding, down comforters, soundproofing

Classic Apartment

  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment

Deluxe Apartment | 1 bedroom, premium bedding, down comforters, soundproofing

Deluxe Apartment

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mexico City

ONTO Tonalá Mexico City places you in Roma Norte, within a leisurely stroll of popular sights such as Paseo de la Reforma and Angel of Independence Monument. This 44-room, 4-star aparthotel has a restaurant along with conveniences like free in-room WiFi and a rooftop terrace.
View more Aparthotels in Mexico CityOpens in a new window

What's nearby

  • Avenida Insurgentes - 1 min walk - 0.1 miles
  • Cibeles Fountain - 3 min walk - 0.2 miles
  • Angel of Independence Monument - 10 min walk - 0.6 miles
  • Paseo de la Reforma - 10 min walk - 0.6 miles
  • U.S. Embassy - 12 min walk - 0.7 miles

Getting around

  • Insurgentes Station - 3 min walk
  • Mexico City Fortuna Station - 10 min drive
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Puerto Viejo - ‬3 min walk
  • ‪Smashy’s - ‬3 min walk
  • ‪Gatortas - ‬2 min walk
  • ‪El Totopo Incorporeichon - ‬1 min walk
  • ‪Loup Bar - ‬1 min walk

About this property

ONTO Tonalá Mexico City

Aparthotel with a rooftop terrace, near Paseo de la Reforma
Guests of ONTO Tonalá Mexico City enjoy a rooftop terrace, free WiFi in public areas, and coffee in a common area. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a communal living room, a water dispenser, and a garden.
Each apartment is soundproofed and features a kitchenette and space to spread out with a separate bedroom and a dining area. Guests can expect to find free WiFi and a 55-inch Smart TV with digital channels and Netflix. Beds are dressed in premium bedding and down comforters, and the bathroom offers a rainfall showerhead, a hair dryer, and free toiletries. Each apartment also includes an espresso maker.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 18 per day)

Restaurants on site

  • TüT

Kitchenette

  • Blender
  • Cookware, dishware, and utensils
  • Espresso maker
  • Griddle
  • Microwave
  • Mini-fridge
  • Toaster
  • Water dispenser

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 22 for adults and USD 22 for children
  • A restaurant
  • Coffee and tea in common areas

Bedrooms

  • Bedroom
  • Down comforter
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Separate dining area

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total
  • Fee: USD 27 per accommodation per night
  • Food and water bowls

Suitability/Accessibility

  • Elevator (39 inch wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (daily)
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a hospital
  • Near a metro station

Things to do

  • Bicycle rentals

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 100% renewable energy
  • 12 floors
  • 44 units
  • At least 80% lighting from LEDs
  • Bicycle rentals
  • Built in 2023
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Grey water recycling system
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Soundproofing
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 27 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 1 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 22 for adults and USD 22 for children
  • Nearby parking fee: USD 18 per day (1640 ft away)
  • Pet fee: USD 27 per accommodation (varies based on length of stay)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting.

Property is also known as

Onto Tonala Mexico City
ONTO Tonalá in Roma Norte
ONTO at Tonalá Mexico City
ONTO Tonalá Mexico City Aparthotel
ONTO Tonalá Mexico City Mexico City

Frequently asked questions

Is a free cancellation option available at ONTO Tonalá Mexico City?

ONTO Tonalá Mexico City offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What can I see around ONTO Tonalá Mexico City?

This aparthotel is situated in Roma Norte within a short 14-minute walk of Paseo de la Reforma and also 14 minutes on foot from Angel of Independence Monument. You'll also find Palacio de Bellas Artes and Zócalo within a short drive.

Is there parking available at this aparthotel?

No, this aparthotel doesn't offer parking.

Does ONTO Tonalá Mexico City feature a casino?

No, ONTO Tonalá Mexico City doesn't have a casino.

Is there an indoor pool at ONTO Tonalá Mexico City?

No, there is no indoor pool at this aparthotel.

What will couples enjoy most about a stay at ONTO Tonalá Mexico City?

Amenities that appeal to couples at this aparthotel include a kitchenette, premium bedding, and a rainfall showerhead.

Are there hot tubs at ONTO Tonalá Mexico City?

No, this aparthotel doesn't have a spa tub.

Does ONTO Tonalá Mexico City feature a restaurant that includes a breakfast menu?

Yes, ONTO Tonalá Mexico City serves a cooked-to-order breakfast for a surcharge each morning at TüT.

Does ONTO Tonalá Mexico City allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at ONTO Tonalá Mexico City for a fee of USD 27 per accommodation, per night. The property also provides food and water bowls.

Does this aparthotel have connecting rooms?

No, there aren't connecting rooms at this aparthotel.

What is the closest airport to ONTO Tonalá Mexico City?

The closest major airport to ONTO Tonalá Mexico City is Benito Juarez International Airport (MEX), which is 7.6 mi away (25 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 26 mi away (54-minute drive).

Are there rooms with balconies at ONTO Tonalá Mexico City?

No, there aren't any apartments with balconies at ONTO Tonalá Mexico City.

ONTO Tonalá Mexico City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 43 out of 70 reviews
Rating 8 - Good. 11 out of 70 reviews
Rating 6 - Okay. 10 out of 70 reviews
Rating 4 - Poor. 3 out of 70 reviews
Rating 2 - Terrible. 3 out of 70 reviews

9.6/10

Cleanliness

8.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

AYANO, New York

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, spacious chic hotel with many dining option nearby in RomanNorte.
Stayed 1 night in Sep 2025

10/10 Excellent

Arturo, Metepec

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Anna Maria

Liked: Cleanliness, room comfort

Wonderful hotel in the heart of Roma Norte

Beautifully designed hotel, perfectly situated with walkable distance to many attractions in Roma and Condesa. Wonderful choice of cafés and restaurants nearby. Lovely rooftop with great views of the city.
Stayed 1 night in Aug 2025

10/10 Excellent

JOSE ALEJANDRO HINOJOSA

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

8/10 Good

Peggy

Liked: Cleanliness, property conditions & facilities
This hotel is very conveniently located. The front desk staff is friendly. The apartment is spacious and clean. The kitchen comes with dishes, skillets and silverware. There's a small container of cooking oil but nothing else so bring salt and pepper and whatever else you may need. The stove was impossible to operate because there were no instructions and the fan above didn't work. Maintenance came right away and they replaced the motor of the fan the next day. The stove randomly shut off every couple of minutes. There's also a microwave. Although there are windows, which I opened for a few minutes, there are mosquitoes and they came right in, I wasn't able to find them but they came out to bite me at night so had to sleep with the covers over my head. The mattress was really hard and uncomfortable although I know that's a matter of personal preference.
Stayed 3 nights in Jul 2025

10/10 Excellent

Anna Maria

Liked: Cleanliness, room comfort

Beautifully designed hotel and rooms

Wonderful stay in a beautifully designed hotel and room. Perfectly located to walk around the neighbourhood and beyond. Great restaurants and parks all at walking distance. A little noisy at night but I was not bothered by it. The hotel room had everything we needed and more for a 3 day stay. Absolutely loved it!
Stayed 3 nights in Jul 2025

10/10 Excellent

Tod J

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place but a little noisy.
Stayed 4 nights in Jul 2025

8/10 Good

Julio Rodrigo

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The elevator did not work for more than 24 hours.
Stayed 4 nights in Jun 2025

10/10 Excellent

Camille, Torrance

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 4 nights in May 2025

10/10 Excellent

Alexes

Stayed 1 night in Jun 2025

6/10 Okay

Ekai

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Orhan

Traveled with partner
Liked: Cleanliness, amenities
The building and room were beautiful and this would have been one of our best hotel stays ever! But the bed was so hard and uncomfortable to the point we couldn't sleep and woke up with back issues (we're young adults, fit). We requested to change rooms the first morning but there wasn't any availability so we had to stay. Given the high price tag we paid for this stay we requested the hotel waive the mini bar purchases (5 items at $50) as a sign of understanding. Unfortunately, the staff didn't show any genuine interest about our concern, no follow ups or check-ins or even small signs of understanding, the fact we didn't sleep properly on our vacation in the city all 4 nights meant nothing to them. At check-out the receptionist even told us others have complained about the beds which we didn't see in any of the reviews (and why I'm sharing this here). Despite the receptionist saying they will waive the mini bar charges, they did not and upon returning home the hotel manager is gaslighting us by saying we didn't speak up and there is no record of our complaint - blatant lie. To summarize: beautiful property, just like the pictures, modern, clean, horrible beds and staff that couldn't care less.
Stayed 4 nights in Apr 2025

10/10 Excellent

Omar

Liked: Cleanliness, amenities, property conditions & facilities
Would stay here again.
Stayed 5 nights in Apr 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly front desk staff. The room itself was amazing with great views!
Stayed 2 nights in Mar 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marci

Traveled with family
Liked: Cleanliness, room comfort

Great and safe location

My stay here was wonderful. I highly recommend Onto if you are traveling to Mexico City because it’s near everything. All you have to do is walk out your door and you’re welcomed by a nice neighborhood, walking distance to restaurants and shopping. I also felt super safe here and there is security 24/7. Diego and Chris at the front desk are wonderful and very helpful. I would definitely go back and stay at this location. The only downfall is that they don’t offer double bed options.
Stayed 3 nights in Feb 2025

6/10 Okay

Ignacio

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I would rate our overall experience as average to above average. Staff was not warm, the smoke alarm beeped all night and kept us up. Foul odor from shower.
Stayed 5 nights in Feb 2025

10/10 Excellent

Kamaria

Liked: Cleanliness, room comfort

Great Roma Stay

We loved this room! It was cute, comfy, clean and smelled great. The location was ideal and we loved the rooftop garden- we had great views of the sunset each night.
Stayed 5 nights in Jan 2025

10/10 Excellent

Cynthia Carolina

Liked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Matan

Liked: Cleanliness, room comfort

The best choice in Mexico City

We had an amazing stay at this hotel! The service was truly exceptional, with a 24-hour concierge available through WhatsApp who helped us with all our requests, including booking restaurants and activities, which made our trip so much easier and enjoyable. The property is new, spotless, and beautifully maintained. We stayed in the panoramic suite, which was absolutely stunning—it had breathtaking views and a modern, luxurious design. Highly recommend booking this suite for an unforgettable experience! The breakfast is minimal but still a thoughtful and pleasant touch to start the day. Overall, an outstanding experience, and we can’t wait to come back!
Stayed 2 nights in Nov 2024

6/10 Okay

Osmel

Traveled with partner
Liked: Cleanliness
Did not received housekeeping service
Stayed 4 nights in Nov 2024

10/10 Excellent

Anneliese

Liked: Cleanliness, property conditions & facilities
I had an excellent stay at this hotel! The staff was incredibly attentive and went above and beyond to ensure I had everything I needed. The location was perfect, with easy access to all the nearby attractions, stores, and cafes. I will definitely stay here again on my next visit!
Stayed 4 nights in Sep 2024

4/10 Poor

Renato

Traveled with group
Disliked: Room comfort

Disappointing

No air conditioning.
Stayed 5 nights in Apr 2024

2/10 Terrible

Lara

Stayed 7 nights in Jun 2024

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
Staff was excellent
Stayed 5 nights in Apr 2024