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Novotel México City Centro Histórico

4.0 star property

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Photo gallery for Novotel México City Centro Histórico

Daily buffet breakfast (MXN 300 per person)
Executive Suite, 1 King Bed with Sofa bed | In-room safe, blackout drapes, iron/ironing board, free WiFi
Deluxe Room, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi
Exterior
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Avenida 20 de Nov and Callejon Flamencos, Colonia Centro, Mexico City, CDMC, 6090
  • Place, Zócalo
    ‪14 min walk‬
  • Place, Metropolitan Cathedral
    ‪14 min walk‬
  • Place, Palacio de Bellas Artes
    ‪15 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪14 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 247 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, 2 Double Beds

7.6 out of 10
Good
(16 reviews)
  • 247 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(13 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Accessible)

Superior Room, 1 King Bed (Accessible) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 King Bed (Accessible)

  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed

  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive Suite, 1 King Bed with Sofa bed

  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Mexico City

Located in Downtown Mexico City within a short walk of Zócalo, Novotel México City Centro Histórico is within a mile (2 km) of other popular sights such as National Palace. This 82-room, 4-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • National Palace - 12 min walk - 0.7 miles
  • Zócalo - 14 min walk - 0.8 miles
  • Metropolitan Cathedral - 14 min walk - 0.8 miles
  • Palacio de Bellas Artes - 15 min walk - 0.8 miles
  • Alameda Central - 17 min walk - 0.9 miles

Getting around

  • Pino Suarez Station - 3 min walk
  • Mexico City Buenavista Station - 6 min drive
  • Benito Juarez International Airport (MEX) - 18 min drive

Restaurants

  • ‪Sukiya - ‬4 min walk
  • ‪Sushi Dragon - ‬4 min walk
  • ‪Pasta Di Roma - ‬2 min walk
  • ‪Café Jimmy Boy - ‬1 min walk
  • ‪Restaurante Familiar Azteca - ‬4 min walk

About this property

Novotel México City Centro Histórico

Guests staying at Novotel México City Centro Histórico enjoy a 24-hour gym, free WiFi in public areas, and a water dispenser. Valet parking is available for MXN 150 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This smoke-free hotel also has a banquet hall.
50-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers and free toiletries. Other amenities include espresso makers, free local calls, and laptop-compatible safes. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (MXN 150 per night)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Delia Bistró

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Gravel flooring in public areas
  • Roll-in shower (59 inches wide)
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 500 per pet, per night
  • Dogs and cats only
  • 1 total (29 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 300 per person
  • Covered valet parking fee: MXN 150 per night
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Novotel México City Centro Histórico Hotel
Novotel México City Centro Histórico Mexico City
Novotel México City Centro Histórico Hotel Mexico City

Frequently asked questions

Are free cancellation options available at Novotel México City Centro Histórico?

Novotel México City Centro Histórico offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Novotel México City Centro Histórico?

As of Feb 23, 2026, prices found for a 1-night stay for 2 adults at Novotel México City Centro Histórico on Mar 21, 2026 start from $100.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Novotel México City Centro Histórico?

This hotel is situated in Downtown Mexico City within a short 15-minute walk of Zócalo and also 16 minutes on foot from National Palace. You'll also find Palacio de Bellas Artes and Paseo de la Reforma within a short drive.

Is there parking available at Novotel México City Centro Histórico?

Yes, secured valet parking is offered for MXN 150 per night.

Does Novotel México City Centro Histórico feature a casino on the premises?

No, Novotel México City Centro Histórico doesn't have a casino.

Is there an indoor pool at Novotel México City Centro Histórico?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Novotel México City Centro Histórico?

Amenities that appeal to couples at this hotel include a rainfall showerhead, a smart TV, and an espresso maker.

Are there hot tubs at Novotel México City Centro Histórico?

No, there isn't a spa tub at this hotel.

Does Novotel México City Centro Histórico have a restaurant that serves breakfast?

Yes, Novotel México City Centro Histórico serves buffet breakfast for a surcharge each morning at Delia Bistró.

Does Novotel México City Centro Histórico allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Novotel México City Centro Histórico for a fee of MXN 500 per pet, per night. The property also provides food and water bowls.

Does Novotel México City Centro Histórico have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Novotel México City Centro Histórico?

The closest major airport to Novotel México City Centro Histórico is Benito Juarez International Airport (MEX), which is 6.4 mi away (18 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 25.7 mi away (59-minute drive).

Are there rooms with balconies that I can book at Novotel México City Centro Histórico?

No, there aren't any guestrooms with balconies at Novotel México City Centro Histórico.

Novotel México City Centro Histórico Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 330 out of 472 reviews
Rating 8 - Good. 92 out of 472 reviews
Rating 6 - Okay. 29 out of 472 reviews
Rating 4 - Poor. 13 out of 472 reviews
Rating 2 - Terrible. 8 out of 472 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Benita

Liked: Cleanliness, staff & service, amenities
Staff were very courteous and pleasant, location was good, room was clean and spacious.
Stayed 1 night in Nov 2025

4/10 Poor

Edward

Stayed 2 nights in Oct 2025

10/10 Excellent

Alan Hon Lun, Burnaby

Stayed 3 nights in Nov 2025

10/10 Excellent

Douglas, Hagerstown

Liked: Cleanliness, amenities, property conditions & facilities
this is a very nice hotel in a good local for touring centro historico. the staff is friendly and helpful. this was a wonderful experience
Stayed 6 nights in Oct 2025

10/10 Excellent

Rodolfo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super good and comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Katherine

Stayed 4 nights in Oct 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a busy district but easy to get around. The staff just beautiful and kind.
Stayed 1 night in Oct 2025

8/10 Good

Ka Yin

Liked: Staff & service, amenities
Located at old historic area, closed to the Metro Transport System station. You can ride 1 stop (15 mins) to the downtown & famous tourist spots i.e. Cathedral of CDMX, the plaza of revolution, Bellis of Arts & the Major Plaza of Maya archeological site.
Stayed 5 nights in Oct 2025

10/10 Excellent

Charles

Stayed 1 night in Oct 2025

10/10 Excellent

Raymon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out. Location is superb. So close to public transportation, walking distance to Historico Central Plaza. Pretty safe location too. Breakfast buffet is ok. Overall I will stay here again when I visit Mexico next time. Staff are very friendly and welcoming.
Stayed 3 nights in Oct 2025

4/10 Poor

Yun

Traveled with group
Liked: Cleanliness, staff & service
The room has a door connecting with next door. We can smell next door guest smoking in the night. We had a lunch at the restaurant in hotel lobby. The clams are not fresh.
Stayed 1 night in Oct 2025

2/10 Terrible

Caroline

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had one of the most frustrating hotel experiences I’ve ever encountered. When the air conditioner in my room malfunctioned and no longer produced cold air (error code U9-01, the staff refused to let me switch rooms and even accused me of moving the air conditioner—which was absurd. After a long back-and-forth, I finally managed to negotiate a smaller room, only to find that the air conditioner in that one was also malfunctioning with the exact same error Code U9-01. The temperature in my room was 24°C / 75°F, far too warm to sleep comfortably. It wasn’t until I threatened to check out that they finally offered me a room with a working AC. Poor customer service, no accountability, and a lack of basic hospitality. I would not stay here again and cannot recommend this hotel to anyone expecting comfort or professionalism.
Stayed 5 nights in Oct 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Clean and modern. Good Amenities. Good Location very central and walkable to everything Staff were friendly and welcoming.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mahmoud

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to El Zocalo and centric for further location. Take public transport when possible. Uber is a convenient option as well for groups
Stayed 5 nights in Sep 2025

10/10 Excellent

Charles Tan, Jersey City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean, quiet and sunny. There was a work desk, with table light and above the desk were electrical outlets and a USB C outlet that provides fast charging for a smartphone. The in-room safe was big enough to store a 16-inch laptop, so my 13-in one fit with plenty of space still. The location was perfect for me as the hotel is very near 2 metro lines and the MetroBus 4(Sur) bus stop. Staying here was a great way for me to explore the Centro Histórico from Alameda (west) to Santísima Trinidad (east), Republica de Venezuela (north) to Izazaga (south). I felt safe walking about in the daytime. This Novotel is a very good 4-star property.
Stayed 7 nights in Sep 2025

10/10 Excellent

Eric Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena estadía, atención, habitación limpia y desayuno muy bueno
Stayed 7 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Close to public transportation. Hotel was clean and staff were friendly. Great location
Stayed 2 nights in Sep 2025

6/10 Okay

Moramay, Cathedral City

Traveled with family
Disliked: Property conditions & facilities
Need to clean chairs from the restaurant there are super dirty.
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Stayed 4 nights in Aug 2025

10/10 Excellent

Karla Montijo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Sajal

Liked: Cleanliness, property conditions & facilities
Good stay courteous staff
Stayed 1 night in Sep 2025

10/10 Excellent

Heron, Corozal Town

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
`The most amazing staff hands down!!! If there was anything wrong, I honestly could not tell. Everyone went out of their way to make us feel so welcomed and at home. Super nice, super helpful and just such a wonderful experience. Not a single complain from our end.
Stayed 3 nights in Sep 2025

8/10 Good

Moramay, Cathedral City

Traveled with family
Liked: Cleanliness, staff & service
Nice room, but bathroom walls dirty, gym equipment dirty, no towels
Stayed 3 nights in Aug 2025

10/10 Excellent

Priscilla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the historic district. Lovely terrace on the second floor
Stayed 2 nights in Aug 2025

10/10 Excellent

Shweta Jai

Stayed 5 nights in Aug 2025