Novotel México City Centro Histórico

4.0 star property
Hotel with a restaurant, near National Palace

Choose dates to view prices

Photo gallery for Novotel México City Centro Histórico

Exterior
Executive Suite, 1 King Bed with Sofa bed | In-room safe, blackout drapes, iron/ironing board, free WiFi
Breakfast, lunch, dinner served; Mexican cuisine
Terrace/patio
Deluxe Room, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Pet friendly
  • 24/7 front desk

Explore the area

View in a map
Avenida 20 de Nov and Callejon Flamencos, Colonia Centro, Mexico City, CDMC, 6090
  • Place, National Palace
    ‪12 min walk‬
  • Place, Zócalo
    ‪14 min walk‬
  • Place, Palacio de Bellas Artes
    ‪15 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪11 min drive‬

Room options

Executive Room, 1 King Bed

  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 247 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

7.6 out of 10
Good
(15 reviews)
  • 247 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(13 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed (Accessible)

  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed

  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Mexico City

Located in Downtown Mexico City, Novotel México City Centro Histórico is a leisurely stroll from popular sights such as National Palace and Zócalo. This 82-room, 4-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • National Palace - 12 min walk - 0.7 miles
  • Zócalo - 14 min walk - 0.8 miles
  • Metropolitan Cathedral - 14 min walk - 0.8 miles
  • Palacio de Bellas Artes - 15 min walk - 0.8 miles
  • Alameda Central - 17 min walk - 0.9 miles

Getting around

  • Pino Suarez Station - 3 min walk
  • Mexico City Buenavista Station - 22 min drive
  • Benito Juarez International Airport (MEX) - 18 min drive

Restaurants

  • ‪Café Jimmy Boy - ‬1 min walk
  • ‪Domino's Pizza - ‬3 min walk
  • ‪Taqueria El Silencioso - ‬4 min walk
  • ‪Pasta Di Roma - ‬1 min walk
  • ‪Comedor de Edificio Juana de Arco - ‬2 min walk

About this property

Novotel México City Centro Histórico

Hotel with a restaurant, near National Palace
Guests staying at Novotel México City Centro Histórico enjoy a 24-hour gym, free WiFi in public areas, and a water dispenser. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This smoke-free hotel also has a banquet hall.
50-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers and free toiletries. Other amenities include espresso makers, free local calls, and laptop-compatible safes. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Delia Bistró

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Gravel flooring in public areas
  • Roll-in shower (59 inches wide)
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 500 per pet, per night
  • Dogs and cats only
  • 1 total (29 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 300 per person
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Novotel México City Centro Histórico Hotel
Novotel México City Centro Histórico Mexico City
Novotel México City Centro Histórico Hotel Mexico City

Frequently asked questions

Are free cancellation options available at Novotel México City Centro Histórico?

Novotel México City Centro Histórico offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

What's there to do near Novotel México City Centro Histórico?

This hotel is situated in Downtown Mexico City within a short 13-minute walk of Zócalo and also 11 minutes on foot from National Palace. You'll also find Palacio de Bellas Artes and Paseo de la Reforma within a short drive.

Is there parking available at Novotel México City Centro Histórico?

No, there isn't parking available at the hotel.

Does Novotel México City Centro Histórico feature a casino on the premises?

No, Novotel México City Centro Histórico doesn't have a casino.

Is there an indoor pool at Novotel México City Centro Histórico?

No, there is no indoor pool at this hotel.

Is Novotel México City Centro Histórico good for couples?

Amenities that appeal to couples at this hotel include a rainfall showerhead, a smart TV, and an espresso maker.

Does Novotel México City Centro Histórico have a hot tub?

No, there isn't a spa tub at this hotel.

Does Novotel México City Centro Histórico have a restaurant that serves breakfast?

Yes, Novotel México City Centro Histórico serves buffet breakfast for a surcharge each morning at Delia Bistró.

Does Novotel México City Centro Histórico allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Novotel México City Centro Histórico for a fee of MXN 500 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Novotel México City Centro Histórico?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Novotel México City Centro Histórico?

The closest major airport to Novotel México City Centro Histórico is Benito Juarez International Airport (MEX), which is 6.4 mi away (18 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is around 22.5 mi away.

Can I book a room with a balcony at Novotel México City Centro Histórico?

No, there aren't any guestrooms with balconies at Novotel México City Centro Histórico.

Reviews

Novotel México City Centro Histórico Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 288 out of 410 reviews
Rating 8 - Good. 82 out of 410 reviews
Rating 6 - Okay. 24 out of 410 reviews
Rating 4 - Poor. 9 out of 410 reviews
Rating 2 - Terrible. 7 out of 410 reviews

Reviews

10/10 Excellent

Rodolfo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super good and comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Raymon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out. Location is superb. So close to public transportation, walking distance to Historico Central Plaza. Pretty safe location too. Breakfast buffet is ok. Overall I will stay here again when I visit Mexico next time. Staff are very friendly and welcoming.
Stayed 3 nights in Oct 2025

6/10 Okay

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The French treasure was left behind in an apparently abandoned hotel investigation intelligence agency building located in Vannes, France where probably there's gold, precious stones, monies and jewelry from the Most powerful Royalties in Europe such as British, Dutch, Sweden, Danish, Spanish, German, Italian, Serbian French, etc.
Stayed 6 nights in Aug 2025

6/10 Okay

Artyom

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Josefina Lupita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Aug 2025

10/10 Excellent

Hoon

Stayed 3 nights in Aug 2025

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, el personal fue muy amable y atento Aunque solo pasamos una noche en el mismo, regresaríamos a hospedarnos nuevamente sobre todo por la cercanía a diferentes lugares del centro histórico
Stayed 1 night in Aug 2025

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
I had a fantastic experience during my stay at the Novotel México City Centro Histórico. From the moment I arrived, the staff went above and beyond to make me feel welcome and well cared for. Special thanks to Nayla, Matiela, and Eric, who consistently provided warm, attentive service and made me feel truly seen as a guest. Lesly Aguado at the reception desk was especially outstanding. She went out of her way to assist with my tour arrangements and even guided me on how to navigate the city when I wanted to explore on my own. Her kindness and dedication made a big difference in my experience. The food at the Delia Bistro was tasty, though I found the options a bit limited. The breakfast buffet is generous and fresh, but note that it’s not included in the room rate unless you specifically request it when booking. Overall, everyone I encountered at the hotel seemed genuinely committed to ensuring guests feel comfortable and welcomed. I would definitely recommend this hotel to anyone visiting Mexico City and hope to return again soon.
Stayed 5 nights in Jul 2025

8/10 Good

Sylvia, Nogales

Stayed 5 nights in Jul 2025

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful and always in a pleasant mood.
Stayed 5 nights in Jul 2025

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities
Super friendly and professional staff. Curtains didn't close 100% of the way allowing too much light into the room. Since one comes to a hotel to sleep, that was a problem. When I unplugged my phone the ENTIRE outlet box and the wires came out of the wall. Very dark room. Needs more lights if one wants. Gym and terrace were nice. Restaurant mediocre at best.
Stayed 1 night in Aug 2025

8/10 Good

LEE IL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Weng Kean

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitel
Stayed 2 nights in Jul 2025

10/10 Excellent

daeyeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Andrew, LONDON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located hotel, 2 mins from Pinar Suarez Metro. Staff are very good at sorting everything out. Very busy traffic area, noise can be an issue in some rooms facing the road. Rooms at the back are much quieter and very comfortable. Showers are amazing as is the breakfast buffet.
Stayed 6 nights in Jul 2025

10/10 Excellent

Romaric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2025

8/10 Good

Viviana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice option in the historic district
Stayed 2 nights in Jul 2025

10/10 Excellent

mathew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located, easy to find transportation, very clean, safe. Close to shopping areas. Airconditioning excellent and very good staff. Highly recommended
Stayed 6 nights in Jul 2025

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, property conditions & facilities
Cleanliness and the service was excellent. Thank you for making our trip so memorable!
Stayed 4 nights in Jun 2025

10/10 Excellent

Cristofer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Fausto

Liked: Cleanliness, amenities, property conditions & facilities
and its proximity to centro historico
Stayed 7 nights in Jun 2025

8/10 Good

Elham

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good customer service, daily room service and ok roof facilities. There were no fridge and kettle in the room which made our stay a bit difficult.
Stayed 7 nights in Jun 2025

10/10 Excellent

FELMAR

Stayed 3 nights in Jun 2025

10/10 Excellent

Esther

Stayed 4 nights in May 2025