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Aparthotel

ULIV Polanco

3.5 star property

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Photo gallery for ULIV Polanco

Reception
Exterior
Apartment with Balcony | 2 bedrooms, down comforters, individually decorated
Mexican Style Apartment with Balcony | 2 bedrooms, down comforters, individually decorated
Deluxe Apartment | Living area | 42-inch Smart TV with digital channels, TV, Netflix

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Pet friendly
  • Parking included

Explore the area

View in a map
362 Edgar Allan Poe Polanco III Sección, Mexico City, CDMX, 11540
  • Place, Antara Polanco
    ‪2 min walk‬
  • Place, Avenida Presidente Masaryk
    ‪7 min walk‬
  • Place, Soumaya Museum
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪34 min drive‬

Room options

View all photos for Superior Apartment

A hotel room with a bed, bedside table, and a wooden door.

Superior Apartment

  • Sleeps 4
  • Free WiFi

View all photos for Apartment with Balcony

A balcony with a city view, a bed with a pillow saying 'DO WHAT YOU LOVE', and a table with a plate of food.

Apartment with Balcony

  • Sleeps 4
  • Free WiFi

View all photos for Apartment with Panoramic Balcony

A modern hotel room with a large bed, a nightstand with a lamp, a window with a view of buildings and plants, and two framed artworks on the wall.

Apartment with Panoramic Balcony

  • Sleeps 4
  • Free WiFi

View all photos for Superior Apartment

Superior Apartment | Living area | 42-inch Smart TV with digital channels, TV, Netflix

Superior Apartment

8.0 out of 10
Very good
(1 review)
  • 807 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free WiFi

View all photos for Apartment with Balcony

Apartment with Balcony | Living area | 42-inch Smart TV with digital channels, TV, Netflix

Apartment with Balcony

  • 840 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free WiFi

View all photos for Apartment with Panoramic Balcony

Apartment with Panoramic Balcony | Living area | 42-inch Smart TV with digital channels, TV, Netflix

Apartment with Panoramic Balcony

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free WiFi

View all photos for Deluxe Apartment

Deluxe Apartment | Living area | 42-inch Smart TV with digital channels, TV, Netflix

Deluxe Apartment

  • 807 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Mexican Style Apartment with Balcony

Mexican Style Apartment with Balcony | Living room | 42-inch Smart TV with digital channels, TV, Netflix

Mexican Style Apartment with Balcony

  • 840 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free WiFi

View all photos for Apartment with Balcony

Apartment with Balcony | 2 bedrooms, down comforters, individually decorated

Apartment with Balcony

  • 840 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free WiFi

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About the neighborhood

Mexico City

ULIV Polanco places you in Polanco, within a leisurely stroll of popular sights such as Avenida Presidente Masaryk and Soumaya Museum. This 21-room, 3.5-star aparthotel has conveniences like an indoor pool, free in-room WiFi, and free self parking.
View more Aparthotels in Mexico CityOpens in a new window

What's nearby

  • Antara Polanco - 2 min walk - 0.1 miles
  • Hospital Español - 3 min walk - 0.2 miles
  • Avenida Presidente Masaryk - 7 min walk - 0.4 miles
  • Soumaya Museum - 10 min walk - 0.6 miles
  • Paseo de la Reforma - 17 min walk - 0.9 miles

Getting around

  • Mexico City Fortuna Station - 8 min drive
  • Polanco Station - 16 min walk
  • Benito Juarez International Airport (MEX) - 28 min drive

Restaurants

  • ‪Tim Hortons - ‬2 min walk
  • ‪Hooters - ‬2 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Fisher’s Miyana - ‬1 min walk
  • ‪Joselo - ‬4 min walk

About this property

ULIV Polanco

Guests staying at ULIV Polanco enjoy an indoor pool, a gym, and a rooftop terrace. If you plan to drive, free parking is available. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours. Additional amenities include free WiFi in public areas, a business center, and barbecue grills.
Each apartment is individually decorated and features a kitchen and 2 bathrooms, and there's space to spread out with 2 bedrooms. Guests can expect to find free WiFi and a 42-inch Smart TV with digital channels and Netflix. Beds are dressed in down comforters and the bathroom offers a rainfall showerhead and a hair dryer. Other standard amenities include a washer/dryer, a coffee maker, and free bottled water. Weekly housekeeping is available.
Recreational amenities at the aparthotel include an indoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

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ULIV Apartments Polanco
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  • Pet friendly
  • Parking included
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ULIV Apartments Polanco

Property amenities

Pool/Spa

  • Deep-tissue massages
  • Indoor pool
  • Prenatal massages
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, covered self parking on site

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • 2 bedrooms
  • Bedsheets provided
  • Down comforter

Bathroom

  • 2 bathrooms
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Window screens

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Gas grill
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Laundromat nearby
  • Washer/dryer

Work spaces

  • Business center
  • Laptop workspace

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Fee: MXN 800 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Lever door handles
  • Smooth flooring in room
  • Well-lit path to entrance
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Free bottled water
  • Guidebooks
  • Iron/ironing board
  • Limited-hour front desk
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a hospital
  • Near a metro station
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • Billiards/pool table
  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 18 floors
  • 21 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • This property welcomes pets for MXN 800 per pet (varies based on length of stay)
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 800 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.
Property Registration Number MIK191216BX2

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services. Contact the aparthotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Uliv Polanco Aparthotel
Uliv Apartments Polanco
Uliv Polanco Mexico City
New lovely apt in Polanco gym pool
Uliv Polanco Aparthotel Mexico City

Frequently asked questions

Is free cancellation available at ULIV Polanco?

ULIV Polanco provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at ULIV Polanco?

As of Jun 22, 2026, prices found for a 1-night stay for 2 adults at ULIV Polanco on Jul 6, 2026 start from $201, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to ULIV Polanco?

This aparthotel is situated in Polanco within a short 17-minute walk of Paseo de la Reforma and also 7 minutes on foot from Avenida Presidente Masaryk. You'll also find Auditorio Nacional and Angel of Independence Monument within a short drive.

Will I be able to park at ULIV Polanco?

Yes, secured self parking is offered for free at the aparthotel.

Is there a spa available at ULIV Polanco?

Spa services at the aparthotel include deep-tissue massages.

Does ULIV Polanco feature a casino on the premises?

No, ULIV Polanco doesn't have a casino.

Will I find an indoor pool at ULIV Polanco?

Yes, this aparthotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Is ULIV Polanco a good place to stay for couples?

Amenities that appeal to couples at this aparthotel include a down comforter, Netflix, and a rainfall showerhead.

Does ULIV Polanco have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does ULIV Polanco feature a restaurant that includes a breakfast menu?

No, ULIV Polanco doesn't have a restaurant that serves breakfast.

Will ULIV Polanco allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at ULIV Polanco for a fee of MXN 800 per pet, per stay.

Does ULIV Polanco have connecting rooms available?

No, there aren't connecting guestrooms at this aparthotel.

Where is the closest airport to ULIV Polanco?

The closest major airport to ULIV Polanco is Benito Juarez International Airport (MEX), which is 10.6 mi away (28 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 27.9 mi away (60-minute drive).

Can I book a room with a balcony at ULIV Polanco?

Yes, some apartments at ULIV Polanco offer a balcony and may feature city views.

ULIV Polanco Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 90 out of 144 reviews
Rating 8 - Good. 30 out of 144 reviews
Rating 6 - Okay. 9 out of 144 reviews
Rating 4 - Poor. 4 out of 144 reviews
Rating 2 - Terrible. 11 out of 144 reviews

9.2/10

Cleanliness

10/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anasilvia

Liked: Cleanliness, check-in, communication, listing accuracy
Staff was friendly, pool was nice for my kiddo. Apartment clean and washer and dryer worked well.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, check-in, communication, listing accuracy
2 bedroom, 2 bath condo on the 14th floor, with a well equipped gym, pool, game room, and 18th floor area.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Amy Veronica

Liked: Cleanliness, property conditions & facilities, communication
Very nice staff and lovely rental with everything you need
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location, apartment was just the right size, included laundry.
Stayed 7 nights in Sep 2025
Verified

8/10 Good

Arthur

Liked: Cleanliness, amenities, communication
I only stayed in Polanco one day then I was transferred to another ULIV Property in Roma Norte The location was very nice and they moved me to a different room because there was construction next-door much better
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Galia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean aparrnent. Very polite and helpful staff, especially Teresa
Stayed 2 nights in Nov 2025
Verified

8/10 Good

fernando

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good location but poor entry to the building for large luggage
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Olga

Liked: Cleanliness, amenities, communication
We had a wonderful stay at this ULIV. The staff was incredibly friendly and welcoming, and they truly made us feel taken care of from the moment we arrived. Everyone was always willing to help with anything we needed, and the service was outstanding throughout our stay. The location is unbeatable — perfect for getting around and enjoying everything the area has to offer. Everything about our experience was excellent, and we honestly couldn’t have asked for more. We would absolutely stay here again and highly recommend this ULIV.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Marc

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very conveniently located, great views of the city from the balcony on the 14th floor
Stayed 11 nights in Dec 2024
Verified

10/10 Excellent

Bridgette

Liked: Cleanliness, amenities, property conditions & facilities, communication
I would stay here again. It was spacious, clean, and comfortable. There is a large shopping mall and many restaurants nearby.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Itzhak

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Good spot but minimum this building was build for minimal rental
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Gigi

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment is beautiful with great views. Amenities offered are a gym and swimming pool. Lots of dining options nearby.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Edgar Uziel

Liked: Cleanliness, property conditions & facilities, communication
Great location and nice apartment. Would definitely come back
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

jenny

Liked: Cleanliness, amenities, property conditions & facilities
The property manager Christopher was really great to work with. He spoke English and was very responsive to all our questions and needs. The location was very walkable many shops and restaurants.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities, communication
I enjoyed my stay a lot. Everything went smoothly.
Stayed 1 night in May 2023
Verified

10/10 Excellent

JUNFENG

Liked: Cleanliness, room comfort, communication

Wonderful place to stay with,great services

It’s a great location, close to supermarket. Very good service!!! Would like to stay again! Thanks for the helpful management team.
Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

Betsy

Liked: Cleanliness, property conditions & facilities, communication
Christopher could not have been more helpful. He was a pleasure to deal with. The property is in a great location.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, communication
The place was very clean, the location is perfect, it’s completely secure and safe. It’s the first time we go to Mexico City and Kristopher was in charge that the place was excellent and we without a doubt will come back. Normally there’s a bit of traffic noises but it didn’t bother us at all and in any major city this sound is normal. I think it has one of the best views of the buildings ⭐️⭐️⭐️⭐️⭐️
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Very enjoyable

In town for business, 2 women. The area, while a bit busy on one street, it is nicely located close to stores, groceries, restaurants and pharmacy. We felt safe all around. The property manager was super friendly and helpful. Trustworthy. I usually stay at traditional hotels, but ULIV was a nice surprise. The gym was well equipped, the pool looked really nice (although I didnt use it). The terrace was really nice and worth a visit to enjoy the view and breeze.
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Sergio

Liked: Amenities, property conditions & facilities, communication
Second Room was not as clean as the main. Bed was also in bad shape in the secondary room
Stayed 2 nights in Jul 2024
Verified

4/10 Poor

Fernando

Liked: Cleanliness, communication
Terrible place 1) Very, very noisy. Street noise all day and all night. One window broken not closing making noise worse. 2 ) Horrendous lighting, every single lightbulb hurts your eyes and gives you headaches. 3 ) Pillows are atrocious the worst. Impossible to sleep.,
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

israel

Liked: Cleanliness, property conditions & facilities
The location is superb, 15 min walking distance to everything you need or want. The amenities are as you’d expect of such building however if feels as if you were always bothering the staff (who are part of the building not the company hosting you). The apartment has good taste but is veryvery small, some doors don’t even open entirely. The lack of interest in providing the basic needs such as one toilet paper for two bathrooms, one trash bag for a 9 night stay, no cooking tools. The last day the cleaning service enter our apt at 9:50 scaring my daughters saying they were sent by the security staff to scort us out was just another example of the lack of interest for them to not even make you feel welcome but just to leave you be.
Stayed 9 nights in Jun 2025
Verified

8/10 Good

Archena

Liked: Cleanliness, amenities, property conditions & facilities, communication
On expedia website- it indicates that there is limited housekeeping, but that is misleading. You get 1 clean for every 7 days that you stay there. Since we only had a 6 night stay- we did not get any housekeeping. Also, the water heater did not work for a couple of days. But they did come and fix it once we reported it.
Stayed 6 nights in Nov 2022
Verified

2/10 Terrible

Ryoichi

Water heater is faulty no hot water No air conditioning Sliding doors and windows do not lock Staff not friendly Apartment smells moldy
Stayed 9 nights in Jun 2024
Verified

6/10 Okay

ANDREJS

Liked: Cleanliness, amenities
We’ve stayed with ULIV Properties every time we visit Mexico City, and generally, our experiences have been positive. However, this stay was less than ideal. We chose this particular location due to its proximity to the embassy. Upon arrival, the security staff didn’t recognize us, and our name was not on the list, which caused a 30-minute delay before realizing we were ULIV guests and calling someone to assist. When we finally got to our room, it was on the first floor and didn’t have the windows as shown in the pictures, which felt misleading. We asked to see if another room was available, and although someone said they would check, they disappeared and never followed up. The overall experience was just okay, but definitely not up to the standard of other ULIV properties we’ve stayed in. There were also signs of wear and tear, including mold in the bathroom walls, which was disappointing. ULIV, we know you can do better with this location. Thanks
Stayed 2 nights in Oct 2024