Skip to main content
Beginning of main content

Recent guest reviews

Helpful staff, clean rooms, very good location to stay at.

Great location, the view was fenomenal day and night, staff was super friendly. Breakfast buffet was splendid with great service! Definitely will stay here on my next visit!

The place was clean. The bathroom was attractive, and the shower runs good with a lot of water.

Great location, clean rooms and friendly staff!!!!

Close to zona Rosa, next to restaurants and clubs, walking distance to the Angel, 15 min walk to Chapultepec, 3 blocks to Reforma. Be aware, there is a lot of street noise, we stayed on the 16th floor and we could hear loud music playing til really late ( 2-3 am ) other than that the hotel is really nice, modern and safe !

if the initial check in were fine I will write a better review but you need to be careful, asked for what you are expecting, they are using nice pictures that you believe, but we got a totally different room that we reserved, this was for my husband's birthday I know what I reserved... we arrived after 11P.M and have this discussion for the room until past midnight...when finally the person at the front desk gave is the room on the pictures, that the one was reserved from your website ..this was nice, well kept, comfortable, the location nice if you don't mind a lot of bares and places to dance, you can here the noise in your bedrooms, most of your night...wonderful service at the breakfast buffet, it was the best. plus a great transport service Gilberto was very professional, punctual, respectful, polite..

The hotel was very nice in general. Staff was very friendly and helpful. They first gave us a two bed room and when we told them we needed to change it for a one bedroom room they immediately helped us find what we needed. The hotel was always impecable and the Reforma area was also clean and safe. We are very grateful we found this hotel. We had a great experience in Mexico City and having a nice place to stay in added to our experience. I truly recommend it to people that travel to Mexico City for business or for vacation.

Well located and fair price. Very good option for business or tourism.

The cleaning staff stole a few of my belongings while I was away from the hotel

Breakfast was great, the staff are very helpful and also helpful that they speak English. Conveniently Located in Reforma, 3 blocks away from the Angel ans .4 miles away from the closest mall. We upgraded to the junior suite and it felt home, top floor with balcony. It was pretty clean. The nespresso coffee machine didn’t work but luckily my husband is an engineer and had reset the machine as well as the phone! I will definitely go back to this hotel. The only thing is that even if we were all the way up to the 17th floor, we could still hear the loud music until 3am! But it was ok for me since I did pick this area to be near all the bars but for some may not be okay. Overall, our trip to CDMX was absolutely amazing!

It is in the middle of la Zona Rosa and you can walk pretty much anywhere to take public transportation

Great location, very convenient, great staff. Bery mice boutique rooms.

Liverpool No 155 Mexico City CDMX

Room options

Superior Room (Extra Bed 2 adults + 1 child)

1 Double Bed and 1 Twin Bed | 3 Twin Beds | Sleeps 3

Junior Suite (Extra Bed 2 adults + 1 child)

1 Double Bed and 1 Twin Bed | 3 Twin Beds | Sleeps 3

Superior Room (Extra Bed 3 adults)

1 Double Bed and 1 Twin Bed | 3 Twin Beds | Sleeps 3

Junior Suite

1 King Bed | Sleeps 2

Hotel highlights

  • Walking distance to Glorieta de Insurgentes and Paseo de la Reforma
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Zona Rosa, NH Collection Mexico City Reforma is adjacent to Glorieta de Insurgentes and within a 10-minute walk of other popular attractions like Paseo de la Reforma. This 306-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.


Rooms

The 306 rooms are air-conditioned and have an array of amenities, including minibars, espresso makers, and free bottled water. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include safes, phones, and desks.


Property features

At NH Collection Mexico City Reforma, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. Valet parking is MXN 100 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for MXN 800 per vehicle one way. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a conference center, a business center, and express check-in.

Guest reviews for NH Collection Mexico City Reforma

Everyone (38) Couples (6) Family (5)
4
Everyone

By on Mar 10, 2020

Review comment responded on Mar 12, 2020

Estimado Huésped Quiero agradecer el tiempo que se tomó en compartir su sentir referente a su estadía en el hotel NH Collection Mexico City Reforma para un servidor es muy valioso el recibir retroalimentación por parte de nuestros huéspedes para la búsqueda continua de mejora en nuestro servicio. Esperamos poder contar nuevamente con su preferencia en un futuro viaje hacia la Cd. de México, será un placer atenderle.

4
Everyone

By on Feb 14, 2020

Review comment responded on Feb 18, 2020

Estimado Huésped, Quiero agradecer el tiempo que se tomó en compartir su sentir referente a su estadía en el hotel NH Collection Mexico City Reforma para un servidor es muy valioso el recibir retroalimentación por parte de nuestros huéspedes para la búsqueda continua de mejora en nuestro servicio. Esperamos poder contar nuevamente con su preferencia en un futuro viaje hacia la Cd. de México, será un placer atenderle.

5
Family

Helpful staff, clean rooms, very good location to stay at.

By , from Los Angeles on Feb 9, 2020

Review comment responded on Feb 10, 2020

Dear Mrs. Marie, Thank you for sharing your comments regarding your stay at the NH Collection Mexico City Reforma Hotel, for us it is very valuable to receive feedback from our guests. We are pleased to have exceeded your expectations regarding our service and our warmth, we will send your comments to our team, I am sure that your comments are very valuable to continue working with that same dedication. Thank you very much for giving us the opportunity to welcome you. We hope very soon we will have the opportunity to serve you again

5
Friends

Great location, the view was fenomenal day and night, staff was super friendly. Breakfast buffet was splendid with great service! Definitely will stay here on my next visit!

By on Dec 13, 2019

Review comment responded on Dec 14, 2019

Dear Guest, Thank you for sharing your comments regarding your stay at the NH Collection Mexico City Reforma Hotel, for us it is very valuable to receive feedback from our guests. We are pleased to have exceeded your expectations regarding our service and our warmth, we will send your comments to our team, I am sure that your comments are very valuable to continue working with that same dedication. Thank you very much for giving us the opportunity to welcome you. We hope very soon we will have the opportunity to serve you again.

3
Friends Family

The place was clean. The bathroom was attractive, and the shower runs good with a lot of water.

By on Dec 7, 2019

Review comment responded on Dec 7, 2019

Dear Guest, Thank you for sharing your comments regarding your stay at the NH Collection Mexico City Reforma Hotel, for us it is very valuable to receive feedback from our guests. We are pleased to have exceeded your expectations regarding our facilities. We hope very soon we will have the opportunity to serve you again.

2
Everyone

By on Nov 12, 2019

Review comment responded on Dec 6, 2019

Estimado Huésped, Antes que nada quiero agradecer que nos haya favorecido con su preferencia en el Hotel NH Collection Mexico City Reforma, su calificación es nuestra herramienta más valiosa para detectar y corregir nuestras áreas de oportunidad. Para nosotros lo más importante son nuestros huéspedes y su entera satisfacción, por lo que le pedimos, de la manera más atenta pueda compartirnos sus comentarios para corregir lo que no le agrado durante su estancia. Esperamos contar con su visita una vez más y demostrarle cuán importante son para nosotros, una filosofía que define nuestro compromiso por el servicio.

5
Friends

Great location, clean rooms and friendly staff!!!!

By on Nov 6, 2019

Review comment responded on Nov 7, 2019

Dear Guest, Thank you for sharing your comments regarding your stay at the NH Collection Mexico City Reforma Hotel, for us it is very valuable to receive feedback from our guests. We are pleased to have exceeded your expectations regarding our service and our warmth, we will send your comments to our team, I am sure that your comments are very valuable to continue working with that same dedication. Thank you very much for giving us the opportunity to welcome you. We hope very soon we will have the opportunity to serve you again

5
Everyone

By on Nov 5, 2019

Review comment responded on Nov 6, 2019

Estimado Huésped, Gracias por compartir su sentir sobre su estadía en el hotel NH Collection Mexico City Reforma, para nosotros es muy valioso recibir los comentarios de nuestros huéspedes. Nos complace haber superado sus expectativas con respecto a nuestro servicio y nuestra calidez, le enviaremos su percepción a nuestro equipo, le aseguro que continuaremos trabajando con la misma dedicación. Esperamos tener pronto la oportunidad de servirle nuevamente.

4
Family

Close to zona Rosa, next to restaurants and clubs, walking distance to the Angel, 15 min walk to Chapultepec, 3 blocks to Reforma. Be aware, there is a lot of street noise, we stayed on the 16th floor and we could hear loud music playing til really late ( 2-3 am ) other than that the hotel is really nice, modern and safe !

By on Nov 4, 2019

Review comment responded on Nov 5, 2019

Dear guest, First of all, we thank you for your presence at the NH Collection Reforma Hotel in Mexico City and even if you have expressed your comments about your visit, it is essential for us to know our areas of opportunity and improve our service day to day I can assure you that I have reviewed this comment in detail in order to review our areas of opportunity and work on them in search of continuous improvement in our physical installation. I would really like to be able to count on your visit once again in the near future.

5
Everyone

By on Oct 15, 2019

Review comment responded on Nov 2, 2019

Estimado Huésped Agradezco el tiempo que se tomó en compartirnos su sentir referente a su estadía en el Hotel NH Collection Reforma Ciudad de México en la página de Expedia. Quiero decirle en nombre de todo mi equipo que nos sentimos muy satisfechos por el hecho de saber que ha disfrutado de nuestro servicio e instalaciones durante su visita en nuestro Hotel. Esperamos poder contar nuevamente con su preferencia en un futuro viaje hacia la Cd. de México, será un placer atenderle. Estamos para servirle siempre!

NH Collection Mexico City Reforma

Liverpool No 155, Mexico City, CDMX 06600
url importing http://www.orbitz.com/Mexico-City-Hotels-NH-Collection-Mexico-City-Reforma.h243-p2.Hotel-Reviews
There was an error importing /Mexico-City-Hotels-NH-Collection-Mexico-City-Reforma.h243-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Mexico-City-Hotels-NH-Collection-Mexico-City-Reforma.h243-p2.Hotel-Reviews