NH Collection Mexico City Reforma

4.0 star property

Choose dates to view prices

Photo gallery for NH Collection Mexico City Reforma

Outdoor pool
Premium Room, Terrace (2 Double Beds) | Premium bedding, minibar, in-room safe, desk
Meeting facility
Exterior
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Liverpool No 155, Mexico City, 06600
  • Place, Cibeles Fountain
    ‪5 min walk‬
  • Place, Angel of Independence Monument
    ‪7 min walk‬
  • Place, Paseo de la Reforma
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

Superior Room

8.8 out of 10
Excellent
(80 reviews)
  • 296 sq ft
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

Premium Room

8.2 out of 10
Very good
(37 reviews)
  • 333 sq ft
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

Junior Suite

9.0 out of 10
Wonderful
(9 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Suite

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Terrace (View)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Corner (View, Extra Bed, 2 adults + 1 child)

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite (Extra Bed 2 adults + 1 child)

  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Room (2 Double Beds)

  • 226 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premium Room (2 Double Beds)

8.4 out of 10
Very good
(8 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premium Room, Terrace (View)

8.0 out of 10
Very good
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Premium Room, Terrace (2 Double Beds)

10.0 out of 10
Exceptional
(2 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Mexico City

Located in Reforma, NH Collection Mexico City Reforma is within a 10-minute walk of popular sights such as Paseo de la Reforma and Angel of Independence Monument. This 306-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Glorieta de Insurgentes - 2 min walk - 0.1 miles
  • Cibeles Fountain - 5 min walk - 0.3 miles
  • Paseo de la Reforma - 7 min walk - 0.4 miles
  • Angel of Independence Monument - 7 min walk - 0.4 miles
  • U.S. Embassy - 7 min walk - 0.4 miles

Getting around

  • Insurgentes Station - 3 min walk
  • Mexico City Buenavista Station - 5 min drive
  • Benito Juarez International Airport (MEX) - 24 min drive

Restaurants

  • ‪La Casa de Toño - ‬2 min walk
  • ‪Handshake Speakeasy - ‬1 min walk
  • ‪Pancho's Bar - ‬2 min walk
  • ‪Jugos Y Licuados "El Güero - ‬2 min walk
  • ‪Café Punta del Cielo - ‬1 min walk

About this property

NH Collection Mexico City Reforma

At NH Collection Mexico City Reforma, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Parking is MXN 208 per day (MXN 208 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for MXN 800 per vehicle one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a conference center, a business center, and express check-in.
Guests can expect free WiFi and LCD TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, espresso makers, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Self parking on site (MXN 208 per day)
  • Valet parking on site (MXN 208 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 480 to 530 for adults and MXN 480 to 530 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 17 floors
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 689
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 630 per pet, per night
  • Dogs and cats only
  • 2 total (55 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 480 to 530 for adults, and MXN 480 to 530 for children
  • Airport shuttle fee: MXN 800 per vehicle (one way)
  • Self parking fee: MXN 208 per day
  • Valet parking fee: MXN 208 per day
  • Pet fee: MXN 630 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 689 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Property is also known as

Hotel NH Mexico City
Nh Hotel Mexico City
Nh Hotels Mexico City
Nh Mexico City Hotel Mexico City
NH Mexico City Reforma
NH Mexico City Reforma Hotel
Reforma Hotel
NH Collection Mexico City Reforma Hotel
Collection Reforma Hotel
NH Collection Mexico City Reforma
Collection Reforma
NH Collection Mexico City Reforma Hotel
NH Collection Mexico City Reforma Mexico City
NH Collection Mexico City Reforma Hotel Mexico City

Frequently asked questions

Is free cancellation available at NH Collection Mexico City Reforma?

NH Collection Mexico City Reforma provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at NH Collection Mexico City Reforma?

As of Apr 21, 2026, prices found for a 1-night stay for 2 adults at NH Collection Mexico City Reforma on May 3, 2026 start from $132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around NH Collection Mexico City Reforma?

This hotel is situated in Reforma within a 10-minute walk of Paseo de la Reforma and Angel of Independence Monument. You'll also find Palacio de Bellas Artes and Zócalo within a short drive.

Does NH Collection Mexico City Reforma have a casino on the premises?

No, NH Collection Mexico City Reforma doesn't have a casino.

Is there an indoor pool at NH Collection Mexico City Reforma?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Does NH Collection Mexico City Reforma have a restaurant that serves breakfast?

Yes, NH Collection Mexico City Reforma serves buffet breakfast each morning for a surcharge from its restaurant.

Does NH Collection Mexico City Reforma allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at NH Collection Mexico City Reforma for a fee of MXN 630 per pet, per night.

How far is the airport from NH Collection Mexico City Reforma?

The closest major airport to NH Collection Mexico City Reforma is Benito Juarez International Airport (MEX), which is 9.5 mi away (24 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 26.7 mi away (55-minute drive).

Does NH Collection Mexico City Reforma have a wedding venue on site?

There are wedding services available at NH Collection Mexico City Reforma if that's in your vacation plans.

NH Collection Mexico City Reforma Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 818 out of 1498 reviews
Rating 8 - Good. 329 out of 1498 reviews
Rating 6 - Okay. 158 out of 1498 reviews
Rating 4 - Poor. 98 out of 1498 reviews
Rating 2 - Terrible. 95 out of 1498 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

LUCIANO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and fine place
Stayed 8 nights in Nov 2025

10/10 Excellent

Eddie, Las Vegas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff amazing
Stayed 4 nights in Feb 2026

10/10 Excellent

Omar, Miami Gardens

Liked: Cleanliness, amenities, property conditions & facilities
Always a great pleasure to stay at this hotel. Very walkable, convenient, staff great.
Stayed 4 nights in Feb 2026

10/10 Excellent

Joyce

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful, the bar / restaurant was very good just a bit pricey. Conveniently located to shops and attractions and down the street from the Federalies so extremely safe! Didn't use the pool because it was to cold out.
Stayed 6 nights in Jan 2026

4/10 Poor

Ramses

Liked: Cleanliness, staff & service
Disliked: Amenities
Cover of pillows old and broken, heater not working well...
Stayed 3 nights in Jan 2026

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location. Central to excellent restaurants and pickup location for excursions!
Stayed 6 nights in Dec 2025

4/10 Poor

Strider

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Great location modern building nice rooms, however management and staff are lazy, unreliable on wake up calls checking on cleaning, lack of wine beer menu, room cleanliness, facilities like washrooms having TP and other guest request, Had to nag customer care 1/2 my trip could not get coffee or fresh eggs or even offer drink refill, cocktails very expensive, rooms has wifi but tv will crash often could not stream Netflix's on tv but ok on my cpu) AC is in room but set on some form eco control could not get room bellow 19 c which still hot day in Canada most day it was at 22 c which hot to sleep in often in am it was cooler outside in hall way and street then in my room . Sadly no window to open ... there is likely better places to stay with in 1/2 block st better rate higher customer care. To five star hotel and VIP rating it failed on most accounts consistently as an average hotel in mexico it fine .. just keep emergency supply of TP handy and be prepared to nag staff to get things...
Stayed 9 nights in Jan 2026

8/10 Good

Tracey, Vancouver

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice hotel. Spacious rooms and very good amenities. I’m not able to give it a 5 as I was very disappointed that the hotel didn’t offer free tea and coffee. We had to pay $10.00 Canadian for two tiny cups in the restaurant. The coffee machine in our room did not work. Housekeeping never came on our second night stay. If you are looking to use the pool, be aware it didn’t get any sun while we were staying there.
Stayed 3 nights in Jan 2026

10/10 Excellent

Eduviges

Stayed 1 night in Jan 2026

4/10 Poor

Strider

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Hotel in Rosa district nice rooms and vibe , sadly retracted by poor service , lack general cleaning, servicing of washrooms unreliability of amenities.
Stayed 1 night in Jan 2026

8/10 Good

Edwin

Liked: Cleanliness, staff & service, amenities
The staff and service was great! Very friendly and attentive. The hotel itself is in a good location but its does have wear and tear. The room is not well lit, very dim light, and the towels are super rough!
Stayed 1 night in Jan 2026

6/10 Okay

Douglas R Ng, Newport News

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing out of the Ordinary really, expensive as the rest of CDMX for what it has to offer
Stayed 5 nights in Dec 2025

10/10 Excellent

Mawuto

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel with great staff
Stayed 5 nights in Dec 2025

8/10 Good

Julian

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Great location in Zona Rosa. Easy access to the underground rail. The hotel is modern and welcoming. The breakfast service was excellent with friendly waiters and plenty of choice. We had a serious issue with the cleanliness of the hotel room - but we spoke to the manager who was apologetic and made amends.
Stayed 5 nights in Jan 2026

10/10 Excellent

Teresa

Liked: Cleanliness, property conditions & facilities
Great location, staff and the rooms were a good size.
Stayed 4 nights in Oct 2025

10/10 Excellent

Daisy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place, great staff, great breakfast!
Stayed 7 nights in Dec 2025

10/10 Excellent

Diana

Stayed 1 night in Oct 2025

6/10 Okay

RAMAK

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel itself was clean, and the staff were very friendly. Room service was fast, which we appreciated. However, there were a few concerns. The hallways were very dark with low lighting and felt empty. We were also told the pool was heated, but it was not—even after reminding staff three times. Additionally, the pool is extremely small. Overall, our stay was okay, but it would not be our ideal choice for a future trip.
Stayed 7 nights in Dec 2025

10/10 Excellent

ibrahim

Stayed 2 nights in Jan 2026

6/10 Okay

Adam, London

Traveled with group, Business traveler
Liked: Cleanliness
Room are functional, a little tired but clean. Needs a refurb. Very much a 3 star not a 4 star. Good location.
Stayed 3 nights in Oct 2025

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was very clean and staff was very helpful.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were incredible. Looked after us well during an earthquake.
Stayed 6 nights in Dec 2025

10/10 Excellent

Danny, Los Angeles

Stayed 3 nights in Dec 2025

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, amenities
The hotel lie about having free shuffle from the airport. Then they knew that there will be no power from 10 am and they did not notify us before renting the room Then they put us o a room where we weren’t able to sleep because of the steet noise Actually be careful with this last part - the hotel is located in an area with too much noise so you won’t be able to sleep at alll at it is not only the noise also the rooms shake becaue of it The customer service is horrible the staff are entitled people who thinks they are too much for you and do not care at all for the guest I am not comming back to this place
Stayed 1 night in Dec 2025

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Cleanliness
Check in staff at the desk were great. The first room were given the floors were dirty. 2nd room we cleaned but the toilet would not stop running after flushed, the staff had that repaired before we returned from dinner. The location is great
Stayed 2 nights in Dec 2025