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Recent guest reviews

Great location

Staff very friendly and know the activities around the city the concierge staff Javier and Jose were very helpful 5 stars for them

It’s ok, I feel is way to expensive for what the hotel is actually is. The stuff was great, super polite and all.

Location was great very accessible, employees courtesy was also very good

Wonderful stay. Loved the location. The staff was extremely friendly.

Great location, clean, very friendly staff. Luxurious.

Beautiful accommodations. Helpful staff. Nice location. Hipster metropolitan experience.

Good location, good concierge. However in a 7 night stay, our room was only cleaned twice - despite 'please make up room now' sign left outside, etc. They simply didn't have enough cleaning staff, which is inexcusable. Comping a night would have been appropriate, but instead they gave us a plate with some fruit. Another note - not a family hotel - pool is adults only. Be aware if that's something important to your stay.

Very attentive and helpful staff. We really enjoyed the spa as well. Nice location.

This is the only hotel I chose when in México City . White glove service, great attention and customer focus. Good variety of restaurants, fabulous location. The spa is of excellent quality. I had a late flight and was allowed to use the spa between checkout and leaving for the airport in the evening . Absolutely nothing to complain about. Will go back for sure

I stayed at the Marquis Reforma with a group of 16 friends. Everyone was very impressed at the value of the hotel-- there were so many lovely amenities and the price was still very reasonable. The hotel staff was very helpful, the spa facilities are so relaxing, the rooms are comfortable, they have twice a day turn down service. It was everything we could have hoped for and more. Additionally it is located in a very safe, walkable area of Mexico city with many nearby bars, restaurants, and attractions. I highly recommend the Marquis Reforma Hotel and Spa.

The hotel is old but in excellent conditions. The breakfast is really good. The hotel is located in Paseo de La forma which is a very nice avenue with toons of restaurants and bars. It is close to national museum of anthropology, Chapultepec castle and Paseo de la reforma 222 (Shopping Center).

Stayed at the Marquis Reforma as a member of a party of five (5) couples from 14-17 April 2017. This hotel has it all. Fantastic updated amenities, superior restaurants, clean and spacious rooms, nestled in a quiet and safe area with a supporting staff that is second to none in attentiveness, professionalism and commitment to customer service. Our room had a great view, breakfast was first class and we safely walked to Chapultepec Park and Angel de la Independecia. I have stayed at many hotels in Mexico City prior to this last trip. The Marquis Reforma provided my most pleasant hotel experience in my 16 years of traveling to Mexico City. Thank you!

Staff is very helpful. We felt very comfortable during our stay

Nobody in the reception could tell me how to connect to Wi-Fi, it took over one hour, and they even laughing told me to cross the road to reforma where there is free Wi-Fi

Excellent staff, great location, big thumbs up!!!!

Paseo De La Reforma 465 Col Cuauhtemoc Mexico City CDMX

Hotel highlights

  • Steps from Paseo de la Reforma and Diana the Huntress Fountain
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Cuauhtemoc, Marquis Reforma Hotel Spa is within a 5-minute walk of Torre Mayor and within 15 minutes of other popular attractions like Chapultepec Park. This 209-room, 4.5-star hotel welcomes guests with a restaurant, a full-service spa, and an indoor pool.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee each morning from 7:00 AM to noon.


Rooms

Guests can expect wired Internet, free WiFi, and LCD TVs with cable channels and pay movies. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. IPod docks, minibars, and espresso makers are other standard amenities.


Property features

Marquis Reforma Hotel Spa features a full-service spa, an indoor pool, and a gym. Valet parking is USD 8 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for USD 92 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a conference center.

Room options

Sky Suite Two Double Beds

2 Double Beds | Sleeps 4

Junior Suite 1 King or 2 Double Beds

1 King Bed | 2 Double Beds | Sleeps 3

Sky Suite King Bed

1 King Bed | 2 Double Beds | Sleeps 2

Loft City View King

1 King Bed | Sleeps 2

Guest reviews for Marquis Reforma Hotel Spa

Everyone (16) Couples (1) Family (4)
5
Family

Great location

By on Mar 26, 2022

Review comment responded on Mar 31, 2022

Dear Mr. Aneesh: Thank you for choosing Marquis Reforma Hotel & Spa and for letting us know your opinion. It was a pleasure to welcome and assist you on your requests. We are so pleased to learn our privileged location allows you to visit interesting places near the hotel. Thank you for giving us the opportunity to host you. We will be expecting you whenever your travel plans bring you back to the city. Yours sincerely, Sara Lizarraga

5
Everyone

Staff very friendly and know the activities around the city the concierge staff Javier and Jose were very helpful 5 stars for them

By on Feb 1, 2022

Review comment responded on Feb 2, 2022

Dear Mr. Javier, Thank you for taking the time to share your experience at Marquis Reforma Hotel & Spa. To Marquis Family it was a pleasure to welcome you. We are so pleased to learn all our efforts to exceed your expectations were worth it. Our staff will be very happy to know your opinion about the service you received from them, specially Javier and José. Thank you for giving us the opportunity to host you. We look forward to welcoming you again soon. Yours sincerely, Sara Lizarraga

5
Partner Couples

It’s ok, I feel is way to expensive for what the hotel is actually is. The stuff was great, super polite and all.

By on Oct 26, 2021

Review comment responded on Oct 27, 2021

Dear Mr. Alejandro, Thank you for taking the time to share your experience at Marquis Reforma Hotel & Spa. To Marquis Family it was a pleasure to welcome and pamper you through our team hospitality. We are sorry we did not meet all your expectations. Nevertheless, I take the opportunity to inform you we have a new concept in the city named Marquis Sky Suites at our penthouse, where we offer modern, spacious and beautiful suites. I am sure you will enjoy it. Thank you for giving us the opportunity to host you. We look forward to welcoming you soon again. Yours sincerely, Sara Lizarraga

5
Everyone

By on Jul 12, 2021

Review comment responded on Jul 22, 2021

Estimado Huésped: Gracias por haber elegido a Hotel Marquis Reforma & Spa en su reciente visita a la Ciudad de México. Para nosotros fue un placer recibirlo y brindarle la atención que usted se merece. Por ello, nos complace saber que cubrimos sus expectativas. Agradecemos su preferencia y esperamos verlo nuevamente. Cordialmente, Sara Lizarraga

5
Everyone

By on Mar 2, 2020

Review comment responded on Mar 2, 2020

Estimado visitante: Para la familia Marquis es un placer haber cumplido sus expectativas y saber que su estancia con nosotros fue conveniente para usted. Esperamos tener el placer de ser nuevamente los anfitriones durante su próxima visita. Cordialmente, Sara Lizarraga.

5
Everyone

By on Feb 14, 2020

Review comment responded on Feb 15, 2020

Estimado huésped: Gracias por elegir a Hotel Marquis Reforma & Spa. Fue un placer haberlo recibido y brindarle la mejor de las atenciones. Nos complace mucho saber que logramos cumplir sus expectativas. Agradecemos su preferencia y esperamos tener el placer de verlo nuevamente. Cordialmente, Sara Lizarraga.

4
Family Family

Location was great very accessible, employees courtesy was also very good

By on Jan 30, 2020

Review comment responded on Jan 31, 2020

Dear Guest, Thank you for taking the time to share your experience at Marquis Reforma Hotel & Spa. It is very rewarding for us to know we met your expectations. To Marquis Family it was a pleasure to welcome you and do our best to make your stay pleasant. Thank you for giving us the opportunity to host you. We will be expecting you whenever your travel plans bring you back to the city. Yours faithfully, Sara Lizarraga

5
Friends

Wonderful stay. Loved the location. The staff was extremely friendly.

By on Nov 4, 2019

Review comment responded on Nov 5, 2019

Dear Guest: Thank you for visiting Marquis Reforma Hotel & Spa. It is a pleasure to know that the location was convenient during your stay. It is a honor to know that we managed to meet your expectations. We will gladly share your feedback with our collaborators. We look forward to seeing you again on your next visit. Yours faithfully, Sara Lizarraga.

5
Everyone

By on Jul 30, 2019

5
Family

Great location, clean, very friendly staff. Luxurious.

By , from Plano on May 11, 2019

Review comment responded on May 11, 2019

Dear Chris, Thank you for giving us the opportunity to host you at Marquis Reforma Hotel & Spa. We are so pleased to know we met your expectations. To Marquis Family it was a pleasure to welcome and assist you during your stay. We appreciate your preference and we look forward to welcoming you soon again. Yours sincerely, Sara Lizarraga

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