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Live Aqua Ciudad de México Bosques de las Lomas

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Terrace/patio
Deluxe Double Room, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, minibar
Banquet hall
Executive Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Av. Paseo de los Tamarindos No. 98, Col. Bosques de las Lomas, Mexico City, 05120
  • Place, Arcos Bosques
    ‪17 min walk‬
  • Place, Paseo de la Reforma
    ‪5 min drive‬
  • Place, Angel of Independence Monument
    ‪30 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪54 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Executive Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Executive Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 829 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, 2 Double Beds

A hotel room with a bed, a desk, a TV, a balcony with a view of buildings, and a large wall mural.

Deluxe Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Master Suite, One King Bed

Master Suite, One King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Master Suite, One King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 872 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Executive Suite, 1 King Bed

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Double Room, 2 Double Beds

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Mexico City

Located in Santa Fe within a 5-minute walk of Arcos Bosques, Live Aqua Ciudad de México Bosques de las Lomas is within 2 miles (3 km) of other popular sights like Paseo de la Reforma. This 5-star hotel has 135 guestrooms and offers a full-service spa, a 24-hour gym, and free in-room WiFi. It's connected to a shopping center in central Mexico City and also close to Parque La Mexicana and Chapultepec Park.

What's nearby

  • Arcos Bosques - 17 min walk - 0.9 miles
  • Paseo de la Reforma - 5 min drive - 1.7 miles
  • Auditorio Nacional - 23 min drive - 6.1 miles
  • Angel of Independence Monument - 30 min drive - 8.2 miles
  • Zócalo - 40 min drive - 11.2 miles

Getting around

  • Vasco de Quiroga Station - 5 min drive
  • Mexico City Fortuna Station - 17 min drive
  • Benito Juarez International Airport (MEX) - 47 min drive

Restaurants

  • ‪Moshi Moshi - ‬1 min walk
  • ‪Negroni Restaurante - ‬2 min walk
  • ‪Puerto Madero - ‬1 min walk
  • ‪La Popular - ‬2 min walk
  • ‪Punto Verde (torre arcos) - ‬1 min walk

About this property

Live Aqua Ciudad de México Bosques de las Lomas

Renovated in 2023, Live Aqua Ciudad de México Bosques de las Lomas offers a full-service spa, a 24-hour gym, and free WiFi in public areas. Valet parking is MXN 180 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for MXN 3000 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include meeting rooms, a conference center, and a 24-hour business center.
Guests can expect 65-inch Smart TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other standard amenities include minibars, coffee makers, and laptop-compatible safes.
Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Feel Urban Spa by Live Aqua has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 300 km
  • Limo/town car service
  • Secured, covered valet parking on site (MXN 180 per night)

Food and drink

  • Weekend cooked-to-order breakfast available 6:30 AM to noon for a fee: MXN 400 to 1,500 for adults and MXN 400 to 1,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Carnivore PrimeSteakhouse
  • Egos Cocktail Bar

Things to do

  • 24-hour gym
  • Books
  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (10,710 square feet of space)

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Area rugs in room
  • Elevator (71 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (31 inches high)
  • Hardwood flooring in room
  • Magnifying mirror
  • Smooth flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Communal living room
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renovated guestrooms - December 2023
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 2390 per pet, per night
  • Dogs only
  • 2 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 400 to 1500 for adults, and MXN 400 to 1500 for children
  • Airport shuttle fee: MXN 3000 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 2999 (roundtrip), (from 17 to 18 years old)
  • Covered valet parking fee: MXN 180 per night
  • Pet fee: MXN 2390 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Live Aqua Mexico City Hotel & Spa
Live Aqua México City Hotel Mexico City
Live Aqua México City Hotel
Live Aqua México City Mexico City
Live Aqua México City

Frequently asked questions

Is free cancellation available at Live Aqua Ciudad de México Bosques de las Lomas?

Live Aqua Ciudad de México Bosques de las Lomas provides free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Live Aqua Ciudad de México Bosques de las Lomas?

As of Jun 27, 2026, prices found for a 1-night stay for 2 adults at Live Aqua Ciudad de México Bosques de las Lomas on Jul 25, 2026 start from $315, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Live Aqua Ciudad de México Bosques de las Lomas?

This hotel is situated in Santa Fe within a short 4-minute walk of Arcos Bosques. You'll also find Paseo de la Reforma and Chapultepec Park within a short drive.

Will I be able to park at Live Aqua Ciudad de México Bosques de las Lomas?

Yes, secured valet parking is offered for MXN 180 per night. An electric car charging station is also available for guests.

Is a spa located at Live Aqua Ciudad de México Bosques de las Lomas?

Feel Urban Spa by Live Aqua is the hotel's spa and services include deep-tissue massages, hot stone massages, body wraps, and couples treatments.

Are there luxury amenities available at Live Aqua Ciudad de México Bosques de las Lomas?

Yes, guests can indulge in luxuries such as a hot tub, a restaurant, and hot stone massages at this hotel.

Does Live Aqua Ciudad de México Bosques de las Lomas include a casino?

No, Live Aqua Ciudad de México Bosques de las Lomas doesn't have a casino.

Will I find an indoor pool at Live Aqua Ciudad de México Bosques de las Lomas?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Live Aqua Ciudad de México Bosques de las Lomas?

There are plenty of amenities for couples at this hotel, including a restaurant, a full-service spa, and a bar/lounge.

Does Live Aqua Ciudad de México Bosques de las Lomas have a hot tub?

No, but this hotel does have a sauna.

Does Live Aqua Ciudad de México Bosques de las Lomas have a restaurant that serves breakfast?

Yes, Live Aqua Ciudad de México Bosques de las Lomas serves a cooked-to-order breakfast for a surcharge on weekend mornings at Egos Cocktail Bar.

Will Live Aqua Ciudad de México Bosques de las Lomas allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Live Aqua Ciudad de México Bosques de las Lomas for a fee of MXN 2390 per pet, per night. The property also provides food and water bowls.

Does Live Aqua Ciudad de México Bosques de las Lomas have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Live Aqua Ciudad de México Bosques de las Lomas?

The closest major airport to Live Aqua Ciudad de México Bosques de las Lomas is Benito Juarez International Airport (MEX), which is 13.6 mi away (47 minutes by car). Another top airport is Toluca, Estado de Mexico (TLC-Toluca Intl.), which is located 29.3 mi away (45-minute drive).

Can I book a room with a balcony at Live Aqua Ciudad de México Bosques de las Lomas?

No, you won't find guestrooms with balconies at Live Aqua Ciudad de México Bosques de las Lomas.

Does Live Aqua Ciudad de México Bosques de las Lomas offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Live Aqua Ciudad de México Bosques de las Lomas.

Live Aqua Ciudad de México Bosques de las Lomas Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 865 out of 1002 reviews
Rating 8 - Good. 80 out of 1002 reviews
Rating 6 - Okay. 29 out of 1002 reviews
Rating 4 - Poor. 15 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is absolutely amazing. Andrea at front desk always goes above and beyond for my
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelkent
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Ximena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the spa
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just perfect.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel with top notch service. Located next to upscale mall with many 5 stars restaurants. Excellent price as well
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

LUIS M

Liked: Cleanliness, amenities, property conditions & facilities
Everything was outstanding!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atencion
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Carlos

Excelente , EVERYTHING WAS THE BEST !!!!Bute the most besides the suite and the amenities was the CONCIERGE
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Amazing hotel! Best in Mexico city
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

John D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, great staff. Nice property
Stayed 3 nights in Oct 2025
Verified

2/10 Terrible

Ahnuart

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible personal
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service
..
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, close to nice restaurantss and shops! Amazing staff and service !
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are beautiful Service is great
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with tons of great food options nearby
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and good facilities
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the area
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Aditya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and courteous staff with excellently maintained rooms. Very comfortable bed and thorough daily cleaning. The lobby is beautiful. The rooms and hallways are beautiful. There are free refreshments and even free shots of tequila in the hallway in front of the elevator. There is an escalator from the lobby that goes directly to the mall in Arco de Bosques with a variety of upscale dining options.
Majestic mural in the room
Welcome champagne glass at check-in
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with fantastic rooms.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

CARLOS

Liked: Cleanliness, amenities, property conditions & facilities
Great Location if you need to stay in Santa Fe or Bosques de las Lomas area, excellent facilities, service, very comfortable rooms, if you're looking for a first quality stay, this is it
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms with great service.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Aryeh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Carlos Fis

Liked: Cleanliness, amenities, property conditions & facilities
I’ve been staying there for years and it’s always been one of the best options to stay at in Mexico City
Stayed 2 nights in May 2025