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Recent guest reviews

The reason for our visit was for a family wedding. The reception was held in your ballroom. We liked that we didn't have to travel back and forth.

The cleanliness and the spacious rooms. ............

It is a very nice upscale hotel that lives up to expectations. Friendly, professional and very kind staff.

Excelent! Outstanding service. Very good room amenities

Wonderful people! The entire staff is more than willing to cordially greet its guests "from their heart". The hotel is located in a very nice area of the posh "Bosques" neighborhood (between the Polanco and Santa Fe neighborhoods). I will definitely return again!

All was great at Hotel Live Aqua, but pillows were horrible. I came home with a terribly stiff neck.

Best hotel in Mexico City for business travelers visiting Santa Fe

excellent. best hotel in DF. very clean, quiet and civilized.

Great Location nice ambiance and superb restaurants-clubs in the same building

The hotel is very modern. The stay was perfect. The service is amazing.

The hotel is only 5 years old and is in perfect condition. Wonderful amenities (free gym, unlimited bottled water, etc.). Staff are incredibly responsive. Problem with toilet, Nespresso resolved immediately. Requests for more supplies addressed immediately,

great business hotel, great service, excellent food

Very nice room. But dark lobby. Excellent service. Very fast check in and check out.

It's a comfy hotel. Makes you feel welcome. Love that there's an upscale mall attached.

Staff was very helpful. Lobby is amazing. Food was great. It's located in a great shopping area.

The best ever., nice and clean place., great staff., good location..i will recommend this place to alk my friends.

Av. Paseo de los Tamarindos No. 98 Mexico City CDMX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • 24-hour fitness center

Located in Cuajimalpa, Live Aqua Urban Resort México is within a few miles (5 km) of sights such as Centro Santa Fe and Expo Santa Fe Mexico. This 5-star hotel has 135 rooms and welcomes guests with a restaurant, a full-service spa, and a 24-hour fitness center.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service.


Rooms

All of Live Aqua Urban Resort México's 135 air-conditioned rooms provide minibars, coffee makers, and free newspapers. Guests can expect free WiFi and 65-inch LCD TVs with cable channels. Beds sport pillow menus and bathrooms offer hair dryers and slippers. Safes, phones, and ironing boards are also standard.


Property features

Guests staying at Live Aqua Urban Resort México enjoy access to a full-service spa, a 24-hour fitness center, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include conference space, a business center, and express check-in.

Room options

Master Suite, One King Bed

1 King Bed | Sleeps 4

Deluxe Double Room, 2 Double Beds

2 Double Beds | Sleeps 4

Executive Suite, 1 King Bed

1 King Bed | Sleeps 4

Guest reviews for Live Aqua Urban Resort México

Everyone (11) Couples (1) Family (5) Other (1)
5
Family Family

The reason for our visit was for a family wedding. The reception was held in your ballroom. We liked that we didn't have to travel back and forth.

By , from Brooklyn, New York on Feb 12, 2020

Review comment responded on Feb 12, 2020

Dear Guest, Thank you for taking your time to share your comments with us. We are very happy to know that you enjoyed your stay. If there is something I can do for you do not hestitate to tell me. We hope you can come back soon. Best regards,

5
Everyone

By on Oct 1, 2019

Review comment responded on Nov 1, 2019

Muchas gracias por evaluarnos. Es un gusto saber que su estancia fue excelente. Esperamos su pronto regreso. Saludos cordiales,

5
Family

The cleanliness and the spacious rooms. ............

By on May 21, 2019

Review comment responded on May 24, 2019

Dear Guest, First of all, thank you for your good comments. We are proud to know that the attention during your stay was excellent, since this is our main goal, to make all our guests feel at home. We hope to have the pleasure of receiving you again and that you live again a great experience here in Live Aqua. I am at your service for any type of situation. Best regards, Diego Madero General Manager Live Aqua Uraban Resort México

5
Everyone

It is a very nice upscale hotel that lives up to expectations. Friendly, professional and very kind staff.

By , from NC on Nov 27, 2018

Review comment responded on Dec 3, 2018

Dear Guest, Thank you for taking your time to share your comments with us. We are very happy to know that you enjoyed your stay. If there is something I can do for you do not hestitate to tell me. We hope you can come back soon. Best regards, Diego Madero Managing Director Live Aqua Urban Resort Mexico

5
Everyone

Excelent! Outstanding service. Very good room amenities

By , from La Paz BCS on Nov 20, 2018

Review comment responded on Nov 23, 2018

Dear Guest, Let me thank you for sharing your comments with us, we really appreciate that. We do believe details can make a big difference, I´m glad to hear you notice them. I´ll share your opinion with all the staff. I hope you stay with us soon and if there is anything I can do for you, I´ll be happy to help. Best regards; Diego Madero Director General Live Aqua Urban Resort México

5
Everyone

Wonderful people! The entire staff is more than willing to cordially greet its guests "from their heart". The hotel is located in a very nice area of the posh "Bosques" neighborhood (between the Polanco and Santa Fe neighborhoods). I will definitely return again!

By , from Rancho Cucamonga, CA on Nov 14, 2018

Review comment responded on Nov 21, 2018

Dear Guest, Let me thank you for sharing your comments with us, we really appreciate that. We do believe details can make a big difference, I´m glad to hear you notice them. I´ll share your opinion with all the staff. I hope you stay with us soon and if there is anything I can do for you, I´ll be happy to help. Best regards; Diego Madero Managing Director Live Aqua Urban Resort Mexico

4
Everyone

All was great at Hotel Live Aqua, but pillows were horrible. I came home with a terribly stiff neck.

By , from San Francisco on Oct 15, 2018

Review comment responded on Oct 25, 2018

Dear Guest, We would like to thank you for your congratulations for our service and facilities. I would like to apologize for the experience he had with us during his last stay, I would like to comment to you that we have a pillow menu so he can choose the one you prefer. If you have more comments that can help us improve our service, let me know. See you soon. Best regards. Diego Madero Managing Director Live Aqua Urban Resort Mexico

5
Everyone

Best hotel in Mexico City for business travelers visiting Santa Fe

By on Mar 3, 2018

Review comment responded on Mar 13, 2018

Dear guest, We appreciate you consider us the best. We look forward to your return. Regards,

5
Everyone

excellent. best hotel in DF. very clean, quiet and civilized.

By on Dec 15, 2017

Review comment responded on Dec 20, 2017

Dear Guest, I'm proud to know you think of us as the best hotel in Mexico City. Best regrdas,

5

excellent place

Everyone

Great Location nice ambiance and superb restaurants-clubs in the same building

By , from miami, florida on Nov 20, 2017

Review comment responded on Nov 25, 2017

Dear Guest, I'm glad to know you found everything excellent during your stay. Best regards,

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