Live Aqua Urban Resort México in Mexico City | Hotel Rates & Reviews on Orbitz

Rooms

All of Live Aqua Urban Resort México's 135 air-conditioned rooms provide minibars, coffee makers, and free newspapers. Guests can expect free WiFi and 65-inch LCD TVs with cable channels. Beds sport pillow menus and bathrooms offer hair dryers and slippers. Safes, phones, and ironing boards are also standard.

Property features

Guests staying at Live Aqua Urban Resort México enjoy access to a full-service spa, a 24-hour fitness center, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include conference space, a business center, and express check-in.

Room options

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 4

$164* Per night/room Feb 28 - Feb 29

Master Suite, One King Bed

1 King Bed | Sleeps 4

Deluxe Double Room, 2 Double Beds

2 Double Beds | Sleeps 4

Executive Suite, 1 King Bed

1 King Bed | Sleeps 4

Arrivals + Departures

The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply).

Check-in: 3 PM
Check-out: noon
Minimum check-in age: 18

Payment types

Kids + Beds

Children stay free when using existing bedding
Free cribs/infant beds are available

Pets

This property doesn't allow pets (service animals welcome)

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
The following credit cards are accepted: American Express, Diners Club, Mastercard, and Visa.
Debit cards aren't accepted.
Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Hotel Names

Live Aqua Mexico City Hotel & Spa
Live Aqua Urban Resort Mexico
Live Aqua Urban Resort México Hotel
Live Aqua Urban Resort México Mexico City
Live Aqua Urban Resort México Hotel Mexico City
Live Aqua México City Hotel Mexico City
Live Aqua México City Hotel
Live Aqua México City Mexico City
Live Aqua México City

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4.8

out of 5

"Wonderful!"

See all 17 reviews

Room cleanliness 4.5

Service & staff 4.5

Room comfort 4.5

Hotel condition 4.5

This hotel is most popular for:

Recent guest reviews

The reason for our visit was for a family wedding. The reception was held in your ballroom. We liked that we didn't have to travel back and forth.

The cleanliness and the spacious rooms. ............

It is a very nice upscale hotel that lives up to expectations. Friendly, professional and very kind staff.

Excelent! Outstanding service. Very good room amenities

Wonderful people! The entire staff is more than willing to cordially greet its guests "from their heart". The hotel is located in a very nice area of the posh "Bosques" neighborhood (between the Polanco and Santa Fe neighborhoods). I will definitely return again!

All was great at Hotel Live Aqua, but pillows were horrible. I came home with a terribly stiff neck.

Best hotel in Mexico City for business travelers visiting Santa Fe

excellent. best hotel in DF. very clean, quiet and civilized.

Great Location nice ambiance and superb restaurants-clubs in the same building

The hotel is very modern. The stay was perfect. The service is amazing.

The hotel is only 5 years old and is in perfect condition. Wonderful amenities (free gym, unlimited bottled water, etc.). Staff are incredibly responsive. Problem with toilet, Nespresso resolved immediately. Requests for more supplies addressed immediately,

great business hotel, great service, excellent food

Very nice room. But dark lobby. Excellent service. Very fast check in and check out.

It's a comfy hotel. Makes you feel welcome. Love that there's an upscale mall attached.

Staff was very helpful. Lobby is amazing. Food was great. It's located in a great shopping area.

The best ever., nice and clean place., great staff., good location..i will recommend this place to alk my friends.

Guest reviews for Live Aqua Urban Resort México

Family Family

By Lesley, from Brooklyn, New York on Feb 12, 2020

Review comment Live Aqua Urban Resort México responded on Feb 12, 2020

Dear Guest, Thank you for taking your time to share your comments with us. We are very happy to know that you enjoyed your stay. If there is something I can do for you do not hestitate to tell me. We hope you can come back soon. Best regards,

Everyone

By a verified traveler on Oct 1, 2019

Review comment Gerente de Servicio a Huesped. responded on Nov 1, 2019

Muchas gracias por evaluarnos. Es un gusto saber que su estancia fue excelente. Esperamos su pronto regreso. Saludos cordiales,

Family

By a verified traveler on May 21, 2019

Review comment Live Aqua Uraban Resort México responded on May 24, 2019

Dear Guest, First of all, thank you for your good comments. We are proud to know that the attention during your stay was excellent, since this is our main goal, to make all our guests feel at home. We hope to have the pleasure of receiving you again and that you live again a great experience here in Live Aqua. I am at your service for any type of situation. Best regards, Diego Madero General Manager Live Aqua Uraban Resort México

By Danny, from NC on Nov 27, 2018

Review comment Live Aqua Urban Resort Mexico responded on Dec 3, 2018

By Javier, from La Paz BCS on Nov 20, 2018

Review comment Live Aqua Urban Resort México responded on Nov 23, 2018

Dear Guest, Let me thank you for sharing your comments with us, we really appreciate that. We do believe details can make a big difference, I´m glad to hear you notice them. I´ll share your opinion with all the staff. I hope you stay with us soon and if there is anything I can do for you, I´ll be happy to help. Best regards; Diego Madero Director General Live Aqua Urban Resort México

By Octavio, from Rancho Cucamonga, CA on Nov 14, 2018

Review comment Live Aqua Urban Resort Mexico responded on Nov 21, 2018

By Nicole, from San Francisco on Oct 15, 2018

Review comment Live Aqua Urban Resort Mexico responded on Oct 25, 2018

Dear Guest, We would like to thank you for your congratulations for our service and facilities. I would like to apologize for the experience he had with us during his last stay, I would like to comment to you that we have a pillow menu so he can choose the one you prefer. If you have more comments that can help us improve our service, let me know. See you soon. Best regards. Diego Madero Managing Director Live Aqua Urban Resort Mexico

By a verified traveler on Mar 3, 2018

Review comment Diego Madero - Managing Director responded on Mar 13, 2018

Dear guest, We appreciate you consider us the best. We look forward to your return. Regards,

By a verified traveler on Dec 15, 2017

Review comment Diego Madero - Managing Director responded on Dec 20, 2017

Dear Guest, I'm proud to know you think of us as the best hotel in Mexico City. Best regrdas,

excellent place

By luis, from miami, florida on Nov 20, 2017

Review comment Diego Madero - Managing Director responded on Nov 25, 2017

Dear Guest, I'm glad to know you found everything excellent during your stay. Best regards,

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Live Aqua Urban Resort México

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This hotel is most popular for:

Recent guest reviews

Hotel highlights

Dining

Rooms

Property features

Room options

Deluxe Room, 1 King Bed

Master Suite, One King Bed

Deluxe Double Room, 2 Double Beds

Executive Suite, 1 King Bed

Guest reviews for Live Aqua Urban Resort México

excellent place

Live Aqua Urban Resort México

Hotel Amenities

Hotel Area

Hotel Policies

Please fix the following errors to continue:

Please enter a check-in date

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Please enter your travel dates like this: M/d/yyyy