Las Suites Campos Eliseos4.0 out of 5.0
Recent guest reviews
Everything is great, spa can really use better management
Great hotel, good if you want to move around Polanco area,
The room was very comfortable and Breakfast was delicious!
It was a short weekend but my stay was very comfortable.
I really enjoyed my stay here. Comfortable bed, excellent and quick service (extra pillows, towels, speedy room service, etc). Shower had fantastic water pressure and was nice and large. I'd absolutely stay again..
It was my first stay at the Las Suites and it was very enjoyable. Great rooms, great service. Polanco is a very upscale neighborhood and the hotel only few minutes away from trendy boutiques and restaurants. To avoid any problems with finding the hotel (it's really not hard to find it, but just in case) I recommend arranging an airport pick up with hotel's front desk.
I called the hotel asking if I could arrive an hour befor check in. They told me I could, but when I arrived said that I was early and my room was not yet clean, and too bad. I went to the "pool" side meanwhile. Unfortunately it is besides the part of a huge second story road construction, full of noise from heavy machinery and heavy traffic (trailers). When it was finally time for check in, the manager charged my card $100, "in case" he said I would consume something from the mini bar or ask for a massage. My room had already been fully paid . I asked the manager to return my $100, offering that he could stay with my card or even an "open" boucher, but my mobile bank app informed me that the money had already been charged. The manager denied it being so. He said that if I didn't like the "hotel policy" I could leave. And then asked me to do so. I got a full refund from the travel agency but I'm still having haven't got my $100 dollars back, and am still talking to my bank trying to clear that up. I had to sleep elsewhere. The rooms are very nicely decorated and have beautiful bathrooms. But the common areas of the hotel do not make it a 4 star hotel. I was extremely disappointed at the very very rude and unhelpful hotel staff, who still have my money.
Everything is as advertised. Facilities and rooms are new, clean and fully equipped. The staff is very friendly, helpful and the Concierge is excellent. They arranged for safe and friendly taxis to take us or pic us up anywhere plus their restaurant and shopping recommendations were outstanding. The area is quiet and safe plus the views from the roof are wonderful at night. We did not have an opportunity to eat at Las Suites but we plan to stay there again. It's quite close to Little Polanco which is a fun place to visit.
Breakfast was better than expected, rooms were very nice and clean. I think it may be too expensive consideing the size of the room! But overall a great stay.
- Walking distance to French Embassy
- Free continental breakfast
- Free WiFi in rooms and public areas
- Onsite dining
Located in Lomas de Chapultepec within a short walk of French Embassy, Las Suites Campos Eliseos is within a mile (2 km) of other popular sights such as Auditorio Nacional. This 4-star hotel welcomes guests with 91 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. In the historical district, it's also near Chapultepec Park and Parque Zoologico de Chapultepec.
Start your day off right with a free continental breakfast. This hotel has a restaurant that's perfect for a leisurely bite to eat.
The 91 individually decorated rooms feature kitchens. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include espresso makers, laptop-compatible safes, and phones.
At Las Suites Campos Eliseos, guests enjoy a full-service spa, an outdoor pool, and a health club. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Other amenities at this spa hotel include a sauna, a rooftop terrace, and free WiFi in public areas.