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Las Alcobas, a Luxury Collection Hotel, Mexico City

5.0 out of 5.0

Recent guest reviews

Very friendly hotel staff. Umbrellas at the ready when a drop of rain appears. The electronic controls for the lighting curtains etc required a bit of learning but were very sophisticated. The classy hotel restaurant, duodenum patriarch, is an experience all to itself. The dessert served on dry ice was particularly impressive. We did full day tours so we weren't in the hotel during the day but it was a nice place to get back to. Loads of restaurants within easy walking distance. The security situation is helped by the proximity to lots of embassies and the presidents residence. Police and private security guards everywhere. A very nice part of Mexico city, close to the airport and an excellent hotel.

My husband and I went to Mexico for one week in September 2017. We ready the reviews of this hotel and decided to stayed there. It was the best decision. This hotel is located in the trendy area of Polanco and it’s near a lot of good restaurants and bars. It’s also located on a street with nice stores and boutiques. The service was very good. We planned all of our private tours through the concierge. All the suggested tours were excellent. Our room was not that spacious but we did not spend a lot of time in the room. The hotel offers spa services. I used it and it was very professional and excellent. The hotel offers breakfast. There were many choices to choose and the staff was very professional and always tried to meet my special demands. I highly recommend this hotel.

We stayed at this hotel intermittently for a total of 5 days, and each time we returned, we were welcomed back and shown to a very nice room and met with a welcome drink. Every room we had were large, as was the bathroom . The service at this hotel is second to none, everyone is very helpful and happy to be of service. The restaurant has very good breakfasts, many samples of local flavors. The location, the Polanco area is great - lots of restaurants and shops within walking distance. We were very happy at the Las Alcobas and we would definitely stay here again.

If you want top level service, comfort and luxury in the best neighborhood in Mexico City, this is your choice. You can walk to so many amazing places, including Pujol (Top 50 Restaurants in the World) and Guzina Oaxaca. The food here is great and the concierge is trustworthy to know the best places to go based on your preferences. We had arranged for a luxury car pickup/greeting at the airport and transport to the hotel. Somehow that did not happen but the hotel, to their credit, when the realized their mistake immediately had a car pick us up and did so at no charge to us. Additionally, they upgraded our room - so they provided the service level that you would expect from a luxury boutique hotel.

There are many areas to stay at Mexico City. If you are on tourism as a couple, this is a very good option. It is boutique/small, but you have a great location in the premium shop avenue and all basic amenities (no pool). Concierge are great and helpful. It is great to walk on the blocks around the hotel, where you can find many restaurants, bars and high end stores.

Beautiful gem in the middle of Polanco, I would stay here again in a second. Only problem is almost everything I do besides work is in the Roma district. So, it look like its the St. Regis for me. But truly a fantastic place!

This is so far our favourite hotel in Mexico City, we've tried a few but this is the one we always come back to. The bed and bedding is one of the best, the rooms are quiet and you really get a good nights sleep. Small details like the artisanal soaps you can choose from upon arrival as well as the welcome drink are nice touches that make a big difference. The breakfast is also very good. The staff is always welcoming, cheerful and helpful, going above and beyond to assist. Their transport service to and from the airport is also very good, the drivers drive safely, are pleasant and the cars comfortable.

The hotel is small & personal, just 35 rooms I believe. Excellent location in Polanco surrounded by a wealth of restaurants, bars & shops. Excellent, very friendly staff eager to please and help you enjoy the city. Couldn't have asked for a better first introduction to Mexico City.

We just returned from an amazing stay at the Las Alcobas hotel in Mexico City. This is a small boutique hotel located in Polanco. This was my fourth stay in the area and first at Las Alcobas and I can't wait to go back! We got upgrade to a beautiful corner suit (I'm a long time SPG Platinum member). We didn't spend much time in the room since there is so much to do in the area, but it was still well designed, very clean and comfortable. The bath has a selection of very nice mexican soaps and then the minibar snacks, soda and water are complimentary. The bed was comfortable and then room had great black out shades. Breakfast was included in our rate and was great! It was a continental (very nice fruit plate with a selection of breads) plus a choice of an entree. The margaritas at the hotel were some of the best that we had in the area! Don't miss these! And service was great as well! Everyone at the hotel was very friendly and went out of there way to help! Aaron (head concierge) was very helpful both before out stay and during. He helped us set-up reservations at Pujol and Contramar and then helped us with two different day trips with great guides. Everyone though made sure our stay was going well and helped with suggestions and cars. My only compliant (though minor for my weekend stay) is that the gym is very small - one treadmill, one elliptical and a small set of weights - no bench. This would be a little small for me for more than a weekend, but I realize it is a small hotel. Thanks again!

High end business hotel in the Polanco neighborhood. The building was clean and modern. It was safe walking distance to many restaurants, bars, and nightlife in Polanco. Breakfast was included with FHR and was very good. I would return to this hotel without hesitation.

Av. Presidente Masaryk 390 Mexico City DF

Hotel highlights

  • Walking distance to French Embassy and Auditorio Nacional
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Las Alcobas, a Luxury Collection Hotel, Mexico City places you in Polanco, within a leisurely stroll of popular sights such as French Embassy and Auditorio Nacional. This 35-room, 5-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking. It's in central Mexico City and also close to Chapultepec Park and Parque Zoologico de Chapultepec.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a continental breakfast is available for a fee.


Rooms

Las Alcobas, a Luxury Collection Hotel, Mexico City's 35 soundproofed rooms provide minibars, free newspapers, and laptop-compatible safes. Guests can expect 42-inch LCD TVs with cable channels and DVD players, along with free WiFi and wired Internet. Select Comfort beds sport Egyptian cotton sheets and down comforters, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and slippers. Phones and desks are also standard.


Property features

Guests of Las Alcobas, a Luxury Collection Hotel, Mexico City enjoy access to free WiFi in public areas, a meeting room, and spa treatment rooms. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Other amenities at this luxury hotel include a computer station, express check-out, and free newspapers.

Room options

Deluxe Room, 1 King Bed, Corner

King 1 | Sleeps 2

Deluxe Room

King 1 | Sleeps 2

Deluxe Room, 1 King Bed (Grand)

King 1 | Sleeps 2

Superior Room, 1 King Bed

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

95% of guests recommend this hotel

Total of 650 reviews